Interiors at the Barceló San Salvador hotel
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Prizes and awards

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Map and location

Boulevard del Hipódromo, Avda. las Magnolias   Colonia San Benito , San Salvador    


Places of Interest

43.8 km El Salvador International Airport

2 km The Saviour of the World

0.8 km Marte National Art Museum

3.2 km La Laguna Botanical Garden

آراء النزلاء

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Barceló San Salvador

4.5/5 Round Indicators
| 1078 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

62% Complete

676

جيد جدًا

26% Complete

285

مُرضي

6% Complete

72

سيئ

2% Complete

26

سيئ جدًا¡

1% Complete

19

التصفية حسب:

ترتيب حسب

    Round Indicators
    Jet25535980617 ‪La Puente‬, كاليفورنيا. 01/17/2019 مسافر بمفرده

    “Exceptional customer service”

    I stayed here so I could attend my father’s funeral service. All of their personnel were kind and went out of their way to make my stay as comforting as possible. They allowed me a very early check in, employees were aware of the reason of my stay and were extremely kind and comforting not only to me but all of my family who joined me for lunch and then breakfast on a diferent day. Grieving my loss was made much more tolerable surrounded by such kindness.

    استجاب Barcelo S, General Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
     Dear Guest, We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San Salvador hotel with us and Tripadvisor readers. On the other hand, We are very grateful for your compliments to our staff, whose kindness is one of the greatest strengths of our hotel and I pledge to congratulate all of them on your behalf for the contribution to your well-being during your stay at our hotel. We give you our best wishes and a lot of spiritual strength for you and your family in these difficult times. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

    Round Indicators
    Camper25111733322 ‪Columbus‬, جورجيا. 01/07/2019 الأعمال

    “Beautiful hotel and friendly staff!”

    Highly recommend! The staff was helpful with any needs and the breakfast selection was fantastic. I would also highly recommend visiting the strikers bar on the bottom floor. The staff there went above and beyond as well!

    استجاب Barcelo S, Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
     Dear Guest, We greatly appreciate the time you spent to share your experience at our Barceló San Salvador hotel and we thank you for your kind recommendation to Tripadvisor’s readers . On the other hand, we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

    Round Indicators
    RobM488 ‪Ridgefield‬, كونيكتيكت. 01/07/2019 العائلة

    “Trip to San Salvador”

    The quality of the hotel and staff were very good. MOst employees were completely bi-lingual which made it much easier for us. room was clean and well appointed and food and service were great. No problems to report.

    استجاب Barcelo S, General Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
     Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations. On the other hand, Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    Round Indicators
    Felix P Miami, United States. 01/05/2019 الأعمال

    “Barcelo, El Salvador”

    It is one of the best hotel option in El Salvador.The location, the staff, and the service distinguish the Hotel The friendliness of the waiters and the quality of the meals served in the restaurants make the difference

    استجاب Barcelo S, Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
     Dear Felix, We would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations. It has been a pleasure for us to read and we look forward to serving you again soon

    Round Indicators
    RaquelKoranda شيكاغو, إلينوي. 01/01/2019 العائلة

    “Great staff mostly ”

    Stayed here for a total of three times. The first two times were awesome - great prices, Alejandro helped us with everything we needed including transportation. Bellhops were the best! On the third occasion we wanted more room to spread out like a suite. We have stayed at other hotels like the Crown plaza who offer nice suites with great prices. Not sure how Barceló figures the prices but let’s break it down. On the first two trips we were charged $100 total per night for a family of two adults and two kids- 10 and 6. It was a lovely room two full size beds but we felt crowded. For the third trip for the so called Junior suite we were charged $240 per night- they said because it was two rooms. This was odd- When you first walk in it’s just like the other room we had but instead of two big beds It had a couch, chairs, a few tables just a bunch of random furniture. The second room which was connected (sort of )was one big bed and they had placed a second bed for the kids. Why you may ask we stayed here it was because of the great service we had received the first two times. Not only did we get price gauged, we were treated very poorly by a lady by the name of Andrea which was totally clueless and rude every time we saw her. I tried to be nice to her and she was just not a people person definitely not like the others in the hotel. Hopefully there is never an actual emergency at this hotel because we experienced a false alarm at 6 AM in the morning one day and no one knew why the alarm was going off or what had happened. The hotel is in a very nice area. The hotel is super clean and nice but dated. Five stars go to all the great staff. Unfortunately we will not go back to Barceló.

    استجاب Barcelo S, Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
     Dear Raquel, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló San Salvador. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We have taken good note of your remarks related to the inconvenience you experienced during your stay with us, we will do our utmost to improve on these aspects of our services and we extend our sincere apologies. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

    تقييم

    Round Indicators

    • يناير 17 2019
    • ‪La Puente‬, كاليفورنيا
    • مسافر بمفرده

    Jet25535980617

    “Exceptional customer service”


    I stayed here so I could attend my father’s funeral service. All of their personnel were kind and went out of their way to make my stay as comforting as possible. They allowed me a very early check in, employees were aware of the reason of my stay and were extremely kind and comforting not only to me but all of my family who joined me for lunch and then breakfast on a diferent day. Grieving my loss was made much more tolerable surrounded by such kindness.


    استجاب Barcelo S, General Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
    Dear Guest, We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San Salvador hotel with us and Tripadvisor readers. On the other hand, We are very grateful for your compliments to our staff, whose kindness is one of the greatest strengths of our hotel and I pledge to congratulate all of them on your behalf for the contribution to your well-being during your stay at our hotel. We give you our best wishes and a lot of spiritual strength for you and your family in these difficult times. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

    تقييم

    Round Indicators

    • يناير 7 2019
    • ‪Columbus‬, جورجيا
    • الأعمال

    Camper25111733322

    “Beautiful hotel and friendly staff!”


    Highly recommend! The staff was helpful with any needs and the breakfast selection was fantastic. I would also highly recommend visiting the strikers bar on the bottom floor. The staff there went above and beyond as well!


    استجاب Barcelo S, Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
    Dear Guest, We greatly appreciate the time you spent to share your experience at our Barceló San Salvador hotel and we thank you for your kind recommendation to Tripadvisor’s readers . On the other hand, we are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

    تقييم

    Round Indicators

    • يناير 7 2019
    • ‪Ridgefield‬, كونيكتيكت
    • العائلة

    RobM488

    “Trip to San Salvador”


    The quality of the hotel and staff were very good. MOst employees were completely bi-lingual which made it much easier for us. room was clean and well appointed and food and service were great. No problems to report.


    استجاب Barcelo S, General Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
    Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations. On the other hand, Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    تقييم

    Round Indicators

    • يناير 5 2019
    • Miami, United States
    • الأعمال

    Felix P

    “Barcelo, El Salvador”


    It is one of the best hotel option in El Salvador.The location, the staff, and the service distinguish the Hotel The friendliness of the waiters and the quality of the meals served in the restaurants make the difference


    استجاب Barcelo S, Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
    Dear Felix, We would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador hotel and we are delighted to read that we were able to match your expectations. It has been a pleasure for us to read and we look forward to serving you again soon

    تقييم

    Round Indicators

    • يناير 1 2019
    • شيكاغو, إلينوي
    • العائلة

    RaquelKoranda

    “Great staff mostly ”


    Stayed here for a total of three times. The first two times were awesome - great prices, Alejandro helped us with everything we needed including transportation. Bellhops were the best! On the third occasion we wanted more room to spread out like a suite. We have stayed at other hotels like the Crown plaza who offer nice suites with great prices. Not sure how Barceló figures the prices but let’s break it down. On the first two trips we were charged $100 total per night for a family of two adults and two kids- 10 and 6. It was a lovely room two full size beds but we felt crowded. For the third trip for the so called Junior suite we were charged $240 per night- they said because it was two rooms. This was odd- When you first walk in it’s just like the other room we had but instead of two big beds It had a couch, chairs, a few tables just a bunch of random furniture. The second room which was connected (sort of )was one big bed and they had placed a second bed for the kids. Why you may ask we stayed here it was because of the great service we had received the first two times. Not only did we get price gauged, we were treated very poorly by a lady by the name of Andrea which was totally clueless and rude every time we saw her. I tried to be nice to her and she was just not a people person definitely not like the others in the hotel. Hopefully there is never an actual emergency at this hotel because we experienced a false alarm at 6 AM in the morning one day and no one knew why the alarm was going off or what had happened. The hotel is in a very nice area. The hotel is super clean and nice but dated. Five stars go to all the great staff. Unfortunately we will not go back to Barceló.


    استجاب Barcelo S, Manager في هيلتون برينسيس سان سالفادور, لهذا التعليق
    Dear Raquel, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló San Salvador. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We have taken good note of your remarks related to the inconvenience you experienced during your stay with us, we will do our utmost to improve on these aspects of our services and we extend our sincere apologies. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

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    رمز الخصم أو الرمز الترويجي ( يظهر أيضا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيبدأ تطبيق الخصم على نفس هذا الحجز.عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. الخصم لا يشمل الإضافات أو الخدمات الإضافية و لا آخر الغرف الشاغرة. يُسمح باستخدام رمز ترويجي واحد في كل عملية حجز و هو صالح فقط لفترة الحجز. الحد الأقصى للخصم الممكن الإستفاده منه يصل إلى 25% على الأسعار في فنادق أمريكا اللاتينية، و 20% في فنادقنا الموجودة في أوروبا أو البحر الأبيض المتوسط. يُسمح بالجمع بين رمز خصم و خصم خاص ( خصومات حجز غرف متعددة، كبار السن، المقيمين، الألفيين، أو العائلة المتعددة الأفراد، إلخ) و الخصم للانتماء لبرامج الولاء MyBarceló. تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. لا يُسمح بتطبيق الخصم أثناء الوصول إلى الفندق فقط لحظة القيام بالحجز.
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