Barceló Hotel Beach Maya Palace Deluxe
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Map and location

Carretera Federal Chetumal-Puerto Juárez, Km. 266,3   77750 Riviera Maya, Q.Roo ,   México  


Places of Interest

78.7 km Cancun International Airport

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

لا يوجود أفضل من خبرة المسافر

Premium Level at Barceló Maya Palace

4.5/5 Round Indicators
| 250 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

68% Complete

170

جيد جدًا

14% Complete

36

مُرضي

7% Complete

18

سيئ

4% Complete

12

سيئ جدًا¡

5% Complete

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التصفية حسب:

ترتيب حسب

    Round Indicators
    blaker431 ‪Puerto Aventuras‬, المكسيك. 03/10/2019 عطلة مع الأصدقاء

    “spring break”

    Barcelo Maya palace is a beautiful resort with great night life and pools. Great food in the 24 hour buffet and great service as well. Definitely recommend the palace, you will have a great time. the entertaimen team was amazing thank for all guys eduardo y morony
    Round Indicators
    Peter J 02/13/2019 العائلة

    “Best vacation for families”

    Such an amazing resort with beautiful beaches! The rooms and all the surrounding areas are very clean, they really put in effort to clean and take care of the landscapes. The food is also very good with a variety of different foods you can try, which is why we come back again and again. This would be our 6th time going to Maya Palace, but this February was the first time we brought our son on his first vacation. We were very nervous considering he has an egg and all nuts allergy and we didn’t know what to expect in another country. However, the staff were very accommodating and did an amazing job to make us feel very important to make sure my son was safe. They pretty much special ordered his food at every meal time. I’d like to specifically mention the staff that helped us out during our stay: Maria Lopez, Sain Gomes, and especially Ajandrina German who was the manager at the buffet during our meal times. These individuals made our experience worth coming back again with my son. Highly recommended! 😁

    استجاب HBarcelo-Maya-Palace, Gerente في ‪Premium Level at Barceló Maya Palace‬, لهذا التعليق
     Dear Peter J; Firstly we would like to thank you for choosing our Barceló Palace hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards,

    Round Indicators
    pam b ‪Castle Rock‬, ‪Colorado‬. 02/06/2019 العائلة

    “Absolutely amazing”

    This is our third time staying at Barcelo and it just gets better every time... case in point, we ate at the French restaurant tonight, brassiere and our waiter was Carlos Cab who was incredi7... my husband wanted to know if he could get a larger lobster and Carlos got him two lobsters AND an extra shrimp appetizer to boot.... Carlos was over and above as a server at this restaurant which is almost common here at Barcelo where you are treated like kings and queens here... staff is always accommodating and very respectful a true joy to vacation here. I cannot say enough positive th7about Barcelo or their staff... this is a fabulous place to spend your vacation you will not be disappointed!

    استجاب HBarcelo-Maya-Palace, Gerente في ‪Premium Level at Barceló Maya Palace‬, لهذا التعليق
     Dear Pam B; First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Palace hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards,

    Round Indicators
    DGL767 01/21/2019 العائلة

    “Fabulous Resort, planning return visit.”

    We stayed at the Barcelo Maya Palace for a week in January 2019 in association with the Grateful Dead concert which was held on site. The place is AMAZING! Fabulous smiling staff, beautiful rooms, great food. Easy ocean access with snorkeling and SCUBA. We are already planning a return visit. Truly no negatives. Thanks to all the people at Barcelo who made our stay so magical.

    استجاب HBarcelo-Maya-Palace, Gerente في ‪Premium Level at Barceló Maya Palace‬, لهذا التعليق
     Dear Guest; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Best Regards

    Round Indicators
    valenet2019 ‪Oliver‬, كندا. 01/18/2019 عطلة مع الأصدقاء

    “Vacation 2019”

    The hotel views are right out of a magazine it’s truly paradise! Snorkelling in front of the hotel is incredible I even saw two turtles!!!! Had an amazing time flying Zumba and HIT with morony and carolina! I truly recommend this hotel palace to anyone going on vacation to Mexico. They also have an amazing set up for kids with multiple free water parks!!

    استجاب HBarcelo-Maya-Palace, Gerente في ‪Premium Level at Barceló Maya Palace‬, لهذا التعليق
     Dear Guest; We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Palace was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards,

    تقييم

    Round Indicators

    • مارس 10 2019
    • ‪Puerto Aventuras‬, المكسيك
    • عطلة مع الأصدقاء

    blaker431

    “spring break”


    Barcelo Maya palace is a beautiful resort with great night life and pools. Great food in the 24 hour buffet and great service as well. Definitely recommend the palace, you will have a great time. the entertaimen team was amazing thank for all guys eduardo y morony


    تقييم

    Round Indicators

    • فبراير 13 2019
    • العائلة

    Peter J

    “Best vacation for families”


    Such an amazing resort with beautiful beaches! The rooms and all the surrounding areas are very clean, they really put in effort to clean and take care of the landscapes. The food is also very good with a variety of different foods you can try, which is why we come back again and again. This would be our 6th time going to Maya Palace, but this February was the first time we brought our son on his first vacation. We were very nervous considering he has an egg and all nuts allergy and we didn’t know what to expect in another country. However, the staff were very accommodating and did an amazing job to make us feel very important to make sure my son was safe. They pretty much special ordered his food at every meal time. I’d like to specifically mention the staff that helped us out during our stay: Maria Lopez, Sain Gomes, and especially Ajandrina German who was the manager at the buffet during our meal times. These individuals made our experience worth coming back again with my son. Highly recommended! 😁


    استجاب HBarcelo-Maya-Palace, Gerente في ‪Premium Level at Barceló Maya Palace‬, لهذا التعليق
    Dear Peter J; Firstly we would like to thank you for choosing our Barceló Palace hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards,

    تقييم

    Round Indicators

    • فبراير 6 2019
    • ‪Castle Rock‬, ‪Colorado‬
    • العائلة

    pam b

    “Absolutely amazing”


    This is our third time staying at Barcelo and it just gets better every time... case in point, we ate at the French restaurant tonight, brassiere and our waiter was Carlos Cab who was incredi7... my husband wanted to know if he could get a larger lobster and Carlos got him two lobsters AND an extra shrimp appetizer to boot.... Carlos was over and above as a server at this restaurant which is almost common here at Barcelo where you are treated like kings and queens here... staff is always accommodating and very respectful a true joy to vacation here. I cannot say enough positive th7about Barcelo or their staff... this is a fabulous place to spend your vacation you will not be disappointed!


    استجاب HBarcelo-Maya-Palace, Gerente في ‪Premium Level at Barceló Maya Palace‬, لهذا التعليق
    Dear Pam B; First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Palace hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards,

    تقييم

    Round Indicators

    • يناير 21 2019
    • العائلة

    DGL767

    “Fabulous Resort, planning return visit.”


    We stayed at the Barcelo Maya Palace for a week in January 2019 in association with the Grateful Dead concert which was held on site. The place is AMAZING! Fabulous smiling staff, beautiful rooms, great food. Easy ocean access with snorkeling and SCUBA. We are already planning a return visit. Truly no negatives. Thanks to all the people at Barcelo who made our stay so magical.


    استجاب HBarcelo-Maya-Palace, Gerente في ‪Premium Level at Barceló Maya Palace‬, لهذا التعليق
    Dear Guest; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Best Regards

    تقييم

    Round Indicators

    • يناير 18 2019
    • ‪Oliver‬, كندا
    • عطلة مع الأصدقاء

    valenet2019

    “Vacation 2019”


    The hotel views are right out of a magazine it’s truly paradise! Snorkelling in front of the hotel is incredible I even saw two turtles!!!! Had an amazing time flying Zumba and HIT with morony and carolina! I truly recommend this hotel palace to anyone going on vacation to Mexico. They also have an amazing set up for kids with multiple free water parks!!


    استجاب HBarcelo-Maya-Palace, Gerente في ‪Premium Level at Barceló Maya Palace‬, لهذا التعليق
    Dear Guest; We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Palace was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best Regards,

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