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Barceló Hotel Views  Karmina Palace Deluxe
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Map and location

Avenida Vista Hermosa, 13   28867 Manzanillo, Colima ,   México  


Places of Interest

32 km Manzanillo International Airport

20 km Manzanillo port

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Barceló Karmina

4.0/5 Round Indicators
| 4759 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

48% Complete

2312

جيد جدًا

30% Complete

1442

مُرضي

11% Complete

559

سيئ

5% Complete

276

سيئ جدًا¡

3% Complete

170

التصفية حسب:

ترتيب حسب

    Round Indicators
    Dan J سيتاك, واشنطن. 01/27/2020

    “Nice place, good food and nice grounds”

    Rooms were dated but very clean and functional.Food option were good but somewhat restricted (reservation process and available time slots). Food was good just not imaginative. Pools and grounds were great.

    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
     Dear Dan J: In reference to the inconveniences that you kindly mention us, we ask you a sincere apology for not having managed to exceed your expectations; your opinion is of extreme importance to us, as it helps us improve our services. We have shared your words with the Heads of the corresponding Departments to avoid such inconvenient in the future. Best regards, Guest Experience Manager.

    Round Indicators
    Susan S فيلادلفيا, بنسيلفانيا. 01/20/2020

    “Needs something”

    We were there for a "port day" from our cruise ship. So we did not stay in a room and we did not eat. They have lovely expansive grounds and many pools that connect to each other with waterfalls and bridges. But after being on an immaculate cruise ship, the grounds looked dirty; the pools looked dirty; the beach looked dirty---you get the drift. The beach area is very small on an inlet with no waves or surf. Plus they blasted pulsing music. We kept moving and finally found a quieter section away from the speakers by the "adult" pool. Apparently we were the only ones that knew it was for only adults because there were babies and small children there too. The lobby area was expansive and cool but did not have a lot of seating. There was a spa and a few shops and 2 restaurants.

    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
     Dear Susan S: In Barceló Karmina we are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, for that we greatly appreciate the time you have spent sharing your rating and comments with us. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations. Best regards, Guest Experience Manager.

    Round Indicators
    Couplenluv 01/18/2020 زوجان

    “New Years 2020 8 Days in Paradise”

    We had a wonderful and fun filled trip to this Hotel. Starting with The guide Pancho who picked us up at the airport. He later took us to Colima, Has since become a Life friend. Book a trip with Miguel Solis at the hotel he is very friendly and very helpful let him book you for a fishing trip 👍. Last one of the Hotels biggest assist is the Man who is the pools Best Waiter Daniel Hernandez. This man is very attentive, friendly, and a True joy to have bring you your drinks or what ever you need. To some things up These 3 gentleman will make sure your stay is one that is very memorable and you will want to come back.

    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
     Dear Couplenluv: Thank you very much for sharing this great review of your recent stay at Barceló Karmina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best regards, Guest Experience Manager.

    Round Indicators
    Paradise654556 01/14/2020 العائلة

    “Karmina hotel”

    I will never return to this hotel with my family. Many things need to change in this hotel if you wish to attract more tourist. Starting by the rooms, to food, beverages, and much more. The hotel is old and needs major updates.

    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
     Dear Paradise654556: In Barceló Karmina we are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, for that we greatly appreciate the time you have spent sharing your rating and comments with us. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations. Best regards, Guest Experience Manager.

    Round Indicators
    pashaiko 01/14/2020 العائلة

    “clean property, friendly staff”

    clean property, friendly staff however food is very average. they could attract a lot more tourist if they upgraded the chef and put some decent food. it would make the experience whole a lot better. overall we had good time with the family.

    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
     Dear pashaiko: On this occasion we are very disappointed to know that despite all our attempts, we have not been able to achieve their complete satisfaction, we offer our most sincere apology. We hope to assist you in the future. Best regards, Guest Experience Manager.

    تقييم

    Round Indicators

    • يناير 27 2020
    • سيتاك, واشنطن

    Dan J

    “Nice place, good food and nice grounds”


    Rooms were dated but very clean and functional.Food option were good but somewhat restricted (reservation process and available time slots). Food was good just not imaginative. Pools and grounds were great.


    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
    Dear Dan J: In reference to the inconveniences that you kindly mention us, we ask you a sincere apology for not having managed to exceed your expectations; your opinion is of extreme importance to us, as it helps us improve our services. We have shared your words with the Heads of the corresponding Departments to avoid such inconvenient in the future. Best regards, Guest Experience Manager.

    تقييم

    Round Indicators

    • يناير 20 2020
    • فيلادلفيا, بنسيلفانيا

    Susan S

    “Needs something”


    We were there for a "port day" from our cruise ship. So we did not stay in a room and we did not eat. They have lovely expansive grounds and many pools that connect to each other with waterfalls and bridges. But after being on an immaculate cruise ship, the grounds looked dirty; the pools looked dirty; the beach looked dirty---you get the drift. The beach area is very small on an inlet with no waves or surf. Plus they blasted pulsing music. We kept moving and finally found a quieter section away from the speakers by the "adult" pool. Apparently we were the only ones that knew it was for only adults because there were babies and small children there too. The lobby area was expansive and cool but did not have a lot of seating. There was a spa and a few shops and 2 restaurants.


    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
    Dear Susan S: In Barceló Karmina we are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, for that we greatly appreciate the time you have spent sharing your rating and comments with us. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations. Best regards, Guest Experience Manager.

    تقييم

    Round Indicators

    • يناير 18 2020
    • زوجان

    Couplenluv

    “New Years 2020 8 Days in Paradise”


    We had a wonderful and fun filled trip to this Hotel. Starting with The guide Pancho who picked us up at the airport. He later took us to Colima, Has since become a Life friend. Book a trip with Miguel Solis at the hotel he is very friendly and very helpful let him book you for a fishing trip 👍. Last one of the Hotels biggest assist is the Man who is the pools Best Waiter Daniel Hernandez. This man is very attentive, friendly, and a True joy to have bring you your drinks or what ever you need. To some things up These 3 gentleman will make sure your stay is one that is very memorable and you will want to come back.


    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
    Dear Couplenluv: Thank you very much for sharing this great review of your recent stay at Barceló Karmina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best regards, Guest Experience Manager.

    تقييم

    Round Indicators

    • يناير 14 2020
    • العائلة

    Paradise654556

    “Karmina hotel”


    I will never return to this hotel with my family. Many things need to change in this hotel if you wish to attract more tourist. Starting by the rooms, to food, beverages, and much more. The hotel is old and needs major updates.


    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
    Dear Paradise654556: In Barceló Karmina we are convinced that there is always room for improvement and your comments will help our team in its continuous efforts to meet the expectations of our guests, for that we greatly appreciate the time you have spent sharing your rating and comments with us. Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations. Best regards, Guest Experience Manager.

    تقييم

    Round Indicators

    • يناير 14 2020
    • العائلة

    pashaiko

    “clean property, friendly staff”


    clean property, friendly staff however food is very average. they could attract a lot more tourist if they upgraded the chef and put some decent food. it would make the experience whole a lot better. overall we had good time with the family.


    استجاب bkarmina19, Guest Experience Manager. في ‪Barcelo Karmina‬, لهذا التعليق
    Dear pashaiko: On this occasion we are very disappointed to know that despite all our attempts, we have not been able to achieve their complete satisfaction, we offer our most sincere apology. We hope to assist you in the future. Best regards, Guest Experience Manager.

    Aerial View of Barceló Hotel Karmina Palace Deluxe

    Barceló Karmina hotel, a paradise in Manzanillo.

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