Amplia piscina del hotel Occidental Grand Papagayo Resort
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Map and location

Blvd. Playa Hermosa 800mts al norte   48-5000 Golfo de Papagayo , Guanacaste   Costa Rica  


Places of Interest

23 km Daniel Oduber Quirós International Airport

31 km Gulf of Papagayo

9 km Playa del Coco

3 km Playa Hermosa

Premios y Reconocimientos

Prizes and awards

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Occidental Papagayo - Adults only

4.0/5 Round Indicators
| 4159 تعليقات النزلاء

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

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التصفية حسب:

ترتيب حسب

    Round Indicators
    GoPlaces38349655267 03/20/2019 عطلة مع الأصدقاء

    “My holiday”

    Booking A la carte restaurants very inconvenient. Must book day of. Open at 8am. Day excursions leave before that. Large groups book up restaurants quickly. Not told that Japanese table only open certain days so missed this opportunity.
    Round Indicators
    TFenwick05 ‪Anoka‬, ‪Minnesota‬. 03/19/2019 زوجان

    “Good enough for us”

    The staff at the hotel are absolutely wonderful. Our favorite was Tony Delgado. He works the swim up bar and was so friendly! This hotel is not recommended if you're looking for fun night life or a younger crowd. We are in our 30s and felt like the youngest ones there. That being said, you can still make your time there fun! This hotel is more relaxing- a place to stay if you have a lot of excursions lined up off site. The food at the buffet was mediocre and didn't compare to the true Costa Rican dishes you'd get at other places but it was decent enough to eat and fill you up. The restaurants were pretty good. Highly recommend the tempura ice cream at the Oriental. Overall, we were happy with the hotel. We are not hard to please and only utilized the hotel for relaxing and sleeping. It had a cute beach that we hiked in the morning and beautiful trees and wildlife to see. There is a family of howler monkeys that lives right on the property too. So fun to watch!

    استجاب Jean Marie P, Manager في ‪Occidental Papagayo - Adults only‬, لهذا التعليق
     Dear TFenwick First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Papagayo hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them, specially to Tony and we are sure they will be pleased to know their efforts have been appreciated. We regret that our buffet could not meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. In the other hand, is good to know that you enjoyed tha food and ambient in our thematic restaurants, experienced so much of the resident wildlife we have to offer in our naturally beautiful surroundings. It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    Round Indicators
    Roam42766582203 03/19/2019 زوجان

    “Great for couples”

    I travel for my honeymoon and the experience was above and beyond. Recomend to rent a car so you can experience the joy of such beautiful place. Eat from local restaurants the service and was great. 😁

    استجاب Jean Marie P, Manager في ‪Occidental Papagayo - Adults only‬, لهذا التعليق
     Dear Guest Thank you for making our Occidental Papagayo your choice hotel on this special occasion and for sharing this wonderful feedback of your recent stay among us, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future. Kind regards, Jean Marie Prudencio General Manager Occidnetal Papagayo

    Round Indicators
    SanKrisP ‪Manahawkin‬, نيو جيرسي. 03/18/2019 زوجان

    “Nice but not Spectacular”

    The resort is nice but nothing to really rave about. Our trip was just last week - 9th to the 16th. The people are very friendly and the service was very good. This is the smallest resort we have stayed in and our first time to Costa Rica. I guess it is the wrong time of year as far as the landscaping. It is not plush and green - there are no leaves on most of the trees, so that makes it look bare. Not a very nice beach so spent the week at one of the 2 pools. Pools are mostly in the sun - trees all around but no leaves equal no shade and no umbrellas available or provided. The rooms could have been cleaner - extremely low water pressure in shower - bathroom and floors very dirty - coffee pot in room looks like it was never cleaned - gross!. Most mornings no coffee available until buffet opened at 7 - a small 10 or 12 cup pot set up in lobby - gone immediately and no refills. People must feed the raccoons because every night they were trying to get in our room - building 4. Friends in building 6 had skunks outside their room and smelled them each night going to and from dinner. Hotel staff just kept saying "they wont bother you" Who wants to be sprayed with skunks? Food was good but expected more seafood - not alot of variety. Got stung by bee on the eyebrow while walking in lobby, eye swelled severely and needed medical attention. Big ordeal with trying to get transportation and kept saying how expensive it would be. Paramedic who doesn't speak English on site but didn't get a warm and fuzzy feeling when she barely looked at me for 5 seconds. Eventually went to a clinic in Coco Beach. (cost was only $200 - expected alot more). Bottom line - will not go here again - it is the little amenities and cleanliness of rooms. We met some nice people and had a great time with friends! Oh--loved seeing the monkeys!

    استجاب Jean Marie P, Manager في ‪Occidental Papagayo - Adults only‬, لهذا التعليق
     Dear San Kris P We greatly appreciate the time you spent to review your recent experience in our hotel and your first time in Costa Rica, at Occidental Papagayo we always strive to exceed guest´s expectations and your comments will help our teams reaching that goal. The dryness of the flora is typical during the dry season and characteristic of our dry tropical forest present in Guanacaste, between May and November, which is our rainy season, the green color returns. Also because of our location near mountains and forests, it is normal to find local wildlife species, which are protected by laws in Costa Rica. So we warn our guests of their presence and not feed them to avoid situations like the one you describe in your opinion. We have taken your comments on board in order to improve our cleaning and room´s maintenance. We are working hard with our team in order to be more efficient in all areas. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    Round Indicators
    DayTrip36676723999 ‪Texcoco‬, المكسيك. 03/18/2019 عطلة مع الأصدقاء

    “Very good”

    Very good. We enjoyed it very much. It was a good opportunity to rest an enjoy the company of our friends. We relaxed and rested. We were six of us and liked it a very much. Thank you. What else can we say?

    استجاب Jean Marie P, Manager في ‪Occidental Papagayo - Adults only‬, لهذا التعليق
     Dear Guest We would like to express our gratitude for the comments you made about your recent visit. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Papagayo hotel with us and Tripadvisor readers. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    تقييم

    Round Indicators

    • مارس 20 2019
    • عطلة مع الأصدقاء

    GoPlaces38349655267

    “My holiday”


    Booking A la carte restaurants very inconvenient. Must book day of. Open at 8am. Day excursions leave before that. Large groups book up restaurants quickly. Not told that Japanese table only open certain days so missed this opportunity.


    تقييم

    Round Indicators

    • مارس 19 2019
    • ‪Anoka‬, ‪Minnesota‬
    • زوجان

    TFenwick05

    “Good enough for us”


    The staff at the hotel are absolutely wonderful. Our favorite was Tony Delgado. He works the swim up bar and was so friendly! This hotel is not recommended if you're looking for fun night life or a younger crowd. We are in our 30s and felt like the youngest ones there. That being said, you can still make your time there fun! This hotel is more relaxing- a place to stay if you have a lot of excursions lined up off site. The food at the buffet was mediocre and didn't compare to the true Costa Rican dishes you'd get at other places but it was decent enough to eat and fill you up. The restaurants were pretty good. Highly recommend the tempura ice cream at the Oriental. Overall, we were happy with the hotel. We are not hard to please and only utilized the hotel for relaxing and sleeping. It had a cute beach that we hiked in the morning and beautiful trees and wildlife to see. There is a family of howler monkeys that lives right on the property too. So fun to watch!


    استجاب Jean Marie P, Manager في ‪Occidental Papagayo - Adults only‬, لهذا التعليق
    Dear TFenwick First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Papagayo hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them, specially to Tony and we are sure they will be pleased to know their efforts have been appreciated. We regret that our buffet could not meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. In the other hand, is good to know that you enjoyed tha food and ambient in our thematic restaurants, experienced so much of the resident wildlife we have to offer in our naturally beautiful surroundings. It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    تقييم

    Round Indicators

    • مارس 19 2019
    • زوجان

    Roam42766582203

    “Great for couples”


    I travel for my honeymoon and the experience was above and beyond. Recomend to rent a car so you can experience the joy of such beautiful place. Eat from local restaurants the service and was great. 😁


    استجاب Jean Marie P, Manager في ‪Occidental Papagayo - Adults only‬, لهذا التعليق
    Dear Guest Thank you for making our Occidental Papagayo your choice hotel on this special occasion and for sharing this wonderful feedback of your recent stay among us, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. It was our pleasure to attend you throughout your stay and we do hope we have the pleasure of welcoming you back here in the not too distant future. Kind regards, Jean Marie Prudencio General Manager Occidnetal Papagayo

    تقييم

    Round Indicators

    • مارس 18 2019
    • ‪Manahawkin‬, نيو جيرسي
    • زوجان

    SanKrisP

    “Nice but not Spectacular”


    The resort is nice but nothing to really rave about. Our trip was just last week - 9th to the 16th. The people are very friendly and the service was very good. This is the smallest resort we have stayed in and our first time to Costa Rica. I guess it is the wrong time of year as far as the landscaping. It is not plush and green - there are no leaves on most of the trees, so that makes it look bare. Not a very nice beach so spent the week at one of the 2 pools. Pools are mostly in the sun - trees all around but no leaves equal no shade and no umbrellas available or provided. The rooms could have been cleaner - extremely low water pressure in shower - bathroom and floors very dirty - coffee pot in room looks like it was never cleaned - gross!. Most mornings no coffee available until buffet opened at 7 - a small 10 or 12 cup pot set up in lobby - gone immediately and no refills. People must feed the raccoons because every night they were trying to get in our room - building 4. Friends in building 6 had skunks outside their room and smelled them each night going to and from dinner. Hotel staff just kept saying "they wont bother you" Who wants to be sprayed with skunks? Food was good but expected more seafood - not alot of variety. Got stung by bee on the eyebrow while walking in lobby, eye swelled severely and needed medical attention. Big ordeal with trying to get transportation and kept saying how expensive it would be. Paramedic who doesn't speak English on site but didn't get a warm and fuzzy feeling when she barely looked at me for 5 seconds. Eventually went to a clinic in Coco Beach. (cost was only $200 - expected alot more). Bottom line - will not go here again - it is the little amenities and cleanliness of rooms. We met some nice people and had a great time with friends! Oh--loved seeing the monkeys!


    استجاب Jean Marie P, Manager في ‪Occidental Papagayo - Adults only‬, لهذا التعليق
    Dear San Kris P We greatly appreciate the time you spent to review your recent experience in our hotel and your first time in Costa Rica, at Occidental Papagayo we always strive to exceed guest´s expectations and your comments will help our teams reaching that goal. The dryness of the flora is typical during the dry season and characteristic of our dry tropical forest present in Guanacaste, between May and November, which is our rainy season, the green color returns. Also because of our location near mountains and forests, it is normal to find local wildlife species, which are protected by laws in Costa Rica. So we warn our guests of their presence and not feed them to avoid situations like the one you describe in your opinion. We have taken your comments on board in order to improve our cleaning and room´s maintenance. We are working hard with our team in order to be more efficient in all areas. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

    تقييم

    Round Indicators

    • مارس 18 2019
    • ‪Texcoco‬, المكسيك
    • عطلة مع الأصدقاء

    DayTrip36676723999

    “Very good”


    Very good. We enjoyed it very much. It was a good opportunity to rest an enjoy the company of our friends. We relaxed and rested. We were six of us and liked it a very much. Thank you. What else can we say?


    استجاب Jean Marie P, Manager في ‪Occidental Papagayo - Adults only‬, لهذا التعليق
    Dear Guest We would like to express our gratitude for the comments you made about your recent visit. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Papagayo hotel with us and Tripadvisor readers. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Jean Marie Prudencio General Manager Occidental Papagayo

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