Barceló Hotel Pool  Jandía Playa
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Sancho Panza, s/n. Urbanización Playa del Jable   35625 Jandía, Pájara (Fuerteventura) , Islas Canarias   España  


Places of Interest

84 km Fuerteventura

400 m Jandía beach

1 km Jandía Golf

45 km Las Playitas Golf Course

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Prizes and awards

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Occidental Jandía Playa

4.0/5 Round Indicators
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    Round Indicators
    christopherpM9550UJ ‪Wigan‬, المملكة المتحدة. 03/19/2019 زوجان

    “March Hol”

    My wife and I have just spent 10 days on a all-inclusive basis and have a very good holiday. The check-in was fast and efficient we were allocated an apartment in block 3 and were taken there on a buggy with our luggage. The room itself was spacious with a large bathroom with bath and shower but getting the temperature of the shower exactly right was a challenge as it kept going cool and then hot.The room was cleaned every single day and to a very high standard. The food was exactly as you expect for an all-inclusive resort, buffet type with plenty of choice but meal times could be a bit chaotic at peak but the staff worked extremely hard to ensure you weren't kept waiting for a clean table too long. During the day there was only 1 bar available in the snack bar as the pool bar was shut for renovation but didn't actually see any work being done. The main bar was open at 3 p.m. near reception, at times this was under-staffed but again the staff were very hard working getting any queues down very quickly. My only complaint was at night time when the evening entertainment was on in the downstairs bar area there wasn't enough seating for everyone yet the hotel as a theatre which wasn't used even though it would have been more than spacious. The pool areas were large and no matter what time of day you wanted to sun bathe there was always plenty of sunbeds available. We liked the location of this hotel as it wasn't far to the beach or the shops. We will definitely be returning to this hotel, the hard working and pleasant staff are a credit and probably deserve a pay rise.
    Round Indicators
    JGMason ‪Kent‬, المملكة المتحدة. 03/19/2019 زوجان

    “It's ok, but it's not the best”

    I sit here connected to the hotel WiFi writing this review. Whilst we are on this subject I feel it's prudent to tell you that although the hotel advertises free WiFi throughout - this is not the case. In fact the WiFI does not work at all with Apple devices. I have got a iPad Pro & iPhone and neither will allow the WiFi to work. My partners devices are much the same. The only way we can connect and use the WiFi is through the laptop that we've bought. So, this is my first time in an Occidental hotel and what's my thought. Well the first thing that I noticed was the fantastic smell throughout the hotel. I noticed there are aromatise machines dotted all around the hotel which guarantee's a pleasant smell wherever you are. The cleanliness and maintenance of the hotel are fantastic, this includes the grounds and the shrubbery. I cannot fault this. The cleanliness of the toilet is reflected in this comment also. As others have correctly identified, which I agree, the pools in the hotel are absolutely frozen. For someone who has visited the Canary Islands quite a lot - I am surprised that they are keeping them this cold, because it doesn't match other hotels surrounding it. The beach is a decent walk away, perhaps 10 minutes or so. Yes, there are a lot of steps or ramps, but the hotel is built in a volcanic cliff - what do you expect. I have noticed some wheelchairs etc around the hotel, so it's definitely accessible for the disabled. There are also golf buggies available should you need a lift. Towels are available for a 10 Euro deposit, and they also charge 2 Euro for each time you change the towel - a bit strange given they change the room towels for free each day. Additionally, the higher your room number the further away from the main building you are. We are in room number 6108 - which is two blocks from the main building. The food offered in the hotel, I hear you ask? Well, frankly speaking - rubbish. The quality is very poor, there is a lot of greasy food on offer here for both lunch and dinner. Even Brussel sprouts are cooked in some kind of oil. I mean, really? There is a snack bar which opens at 10:00am and offers self-service drinks including coffee's, soft drinks and Tropical beer. Anything else you require you simply order from the bar. The food on offer here is not in favour of those wishing to eat healthy. There are plenty of hot dogs, pizza slices and 'mixed burgers' available. As for the fresh fruit section - well half of it is withered. The bananas are half-dead. The apples are fine. The melon is fine, but empties very quickly and not refilled. This repeats throughout the other restaurant which you can visit for lunch and dinner. By the way, the food offered in the main restaurant from 13:00 onwards is a repeat of the food offered in the evening - not ideal given that some of it is simply reheated for the evening (confirmed by the staff). The drinks here are also self-service - I quite like this idea but you do see people taking advantage and removing wine from the bar and taking it out of the restaurant. I read a lot of reviews about the staff being very friendly and cannot do enough for you. Frankly the only evidence of this I see is those who are tending the bar. The reception staff are actually the worst for customer service. I was unlucky enough that I needed to get the help of a doctor quite urgently and the lady on reception left me waiting for 20 minutes whilst she very blatantly flirted with a guest. Not ideal when you need help immediately. I was advised by the on-site doctor that there has been a bout of sickness in this hotel - so you may wish to think about this prior to visiting. He did state that it's worse in the winter months, than the summer. We were unlucky enough to fall victim to this, but the doctor albeit expensive was spot-on and providing a quick cure for the illness. To summarise, make your own conclusion - don't ever rely on anyone else's review as we do no always agree with others. For example, I do not feel the staff are very courteous to our needs but others say they are fantastic. The hotel is good, the weather here is always lovely - but in my opinion, it's not worthy of the 4* rating it currently boasts.
    Round Indicators
    ChrisTurnock1 03/17/2019 زوجان

    “Mixed feelings , some good some not so good”

    Liked the hotel layout and location, the staff were very helpful and friendly, however the hotel fell short of what you would expect of a four star establishment. The rooms are large and comfortable, but now looking dated and need of refurbishment Only one bar serving the whole hotel and pool area during the day, which was understaffed by a very hardworking single operator. The pool bar being closed for refurbishment, albeit no work taking place. At other times the bars were understaffed, busy and chaotic at times International buffet was bland and uninspiring, with no alternative dinning option, the first time i have experienced this in a four star hotel. You could uprade to royal level at a considerable cost, but not able to comment on what you get for your money. I cant speak highly enough of the staff, they worked like trojans to ensure we had a good stay, but they are in my opinion and experience understaffed. Unlikely to stay here again.
    Round Indicators
    901fionae 03/15/2019 العائلة

    “Good hotel, great value for money”

    We are currently staying at the hotel. We paid £1100 for a week all inclusive (including flights from london) for 2 adults and 1 child and feel this is very good value for money. It’s also a bonus that the weather is warmer than Apple weather says it is so is about 25 not 21 but the wind does make it feel a bit cooler. We are on the standard all inclusive package and have not chosen to or been offered to upgrade to a premium/royal service. We have found all the staff to be very helpful. The swimming pools are lovely and we feel well maintained but they are chilly as per other reviews. As we have a child with us we haven’t made use of the spa facilities. The no reserving sun beds rule seems to be working as we haven’t had a problem finding beds. The hotel is probably also not that full either which probably helps. Pool towel hire is a €10 deposit and €2 for a change but first change is free. The cleaning is of a very good standard and we spotted yesterday some cockroaches which appear to have been treated promptly! We agree with other reviews that the rooms are a bit tired. Ours has a few wobbly tiles and the cupboard doors don’t always stay shut but really nothing that detracts from our stay. There are some things we are missing in comparison to other all inclusives we have stayed at but we feel the general good value accounts for this. There’s no room service and there is only one restaurant for the majority of guests. They do well to serve the variety and quantities of food they do to the number of people but it does definitely get repetitive and have a bit of a canteen like feel especially at dinner! It’s also not really hot. There is also pasta, pizza, cooked veg and a whole variety of salad goods available and then various meat and fish dishes in addition. We have enjoyed eating lunch outside to help with the canteen feel but at the moment we haven’t felt it warm enough personally to eat breakfast or dinner outside. We find the snack bar good for daytime and you could choose to have lunch there if preferred. It does hot dogs (lunch time), roasted aubergine and courgette, toasties, fruit, hot drinks machine, ice cream in pots - all self service. Good wine and beer included but cocktails seem to be generic and somehow not such great quality. The hotel is within a short walk of some standard holiday shops selling basics, holiday essentials and toys but there are also a few shops in the hotel. We also found the car hire from the hotel very simple and good value. There is a tablet computer in reception and we used it to book at approx 6pm for car hire the following day. Again we felt good value at about €50 for the day including all excess waivers etc for a standard VW polos which was all we needed. All in all we would recommend this hotel as long as you are not after high quality food and we judge it very good value for money,
    Round Indicators
    Chris M 03/15/2019 عطلة مع الأصدقاء

    “Great facilities”

    This hotel is located near to shops restaurants and bars. Is within easy walking distance to the beach. All inclusive packages give you access to two pools including a shallow child friendly pool. For 10 euro you can rent a beach towel, so no need to take up valuable suitcase space. There are ample sun beds and they operate a 'No reserving sun beds' rule. We never had any difficulty finding sunbeds. The catering offered buffet breakfast, lunch and dinner with a wide selection of dishes. There is also a snack bar in the grounds offering light bites, hot and cold drinks and alcohol. For a small fee you can access the Spa which includes steam room, ice room, sauna jacuzzi and an external pool with various water massage features and sun beds. Nightly entertainment in one of the bar areas also includes early entertainment for children. This hotel is clean, the staff are friendly and the atmosphere is relaxed. The rooms are a little 'tired' but clean. I would come back to this hotel without hesitation.

    تقييم

    Round Indicators

    • مارس 19 2019
    • ‪Wigan‬, المملكة المتحدة
    • زوجان

    christopherpM9550UJ

    “March Hol”


    My wife and I have just spent 10 days on a all-inclusive basis and have a very good holiday. The check-in was fast and efficient we were allocated an apartment in block 3 and were taken there on a buggy with our luggage. The room itself was spacious with a large bathroom with bath and shower but getting the temperature of the shower exactly right was a challenge as it kept going cool and then hot.The room was cleaned every single day and to a very high standard. The food was exactly as you expect for an all-inclusive resort, buffet type with plenty of choice but meal times could be a bit chaotic at peak but the staff worked extremely hard to ensure you weren't kept waiting for a clean table too long. During the day there was only 1 bar available in the snack bar as the pool bar was shut for renovation but didn't actually see any work being done. The main bar was open at 3 p.m. near reception, at times this was under-staffed but again the staff were very hard working getting any queues down very quickly. My only complaint was at night time when the evening entertainment was on in the downstairs bar area there wasn't enough seating for everyone yet the hotel as a theatre which wasn't used even though it would have been more than spacious. The pool areas were large and no matter what time of day you wanted to sun bathe there was always plenty of sunbeds available. We liked the location of this hotel as it wasn't far to the beach or the shops. We will definitely be returning to this hotel, the hard working and pleasant staff are a credit and probably deserve a pay rise.


    تقييم

    Round Indicators

    • مارس 19 2019
    • ‪Kent‬, المملكة المتحدة
    • زوجان

    JGMason

    “It's ok, but it's not the best”


    I sit here connected to the hotel WiFi writing this review. Whilst we are on this subject I feel it's prudent to tell you that although the hotel advertises free WiFi throughout - this is not the case. In fact the WiFI does not work at all with Apple devices. I have got a iPad Pro & iPhone and neither will allow the WiFi to work. My partners devices are much the same. The only way we can connect and use the WiFi is through the laptop that we've bought. So, this is my first time in an Occidental hotel and what's my thought. Well the first thing that I noticed was the fantastic smell throughout the hotel. I noticed there are aromatise machines dotted all around the hotel which guarantee's a pleasant smell wherever you are. The cleanliness and maintenance of the hotel are fantastic, this includes the grounds and the shrubbery. I cannot fault this. The cleanliness of the toilet is reflected in this comment also. As others have correctly identified, which I agree, the pools in the hotel are absolutely frozen. For someone who has visited the Canary Islands quite a lot - I am surprised that they are keeping them this cold, because it doesn't match other hotels surrounding it. The beach is a decent walk away, perhaps 10 minutes or so. Yes, there are a lot of steps or ramps, but the hotel is built in a volcanic cliff - what do you expect. I have noticed some wheelchairs etc around the hotel, so it's definitely accessible for the disabled. There are also golf buggies available should you need a lift. Towels are available for a 10 Euro deposit, and they also charge 2 Euro for each time you change the towel - a bit strange given they change the room towels for free each day. Additionally, the higher your room number the further away from the main building you are. We are in room number 6108 - which is two blocks from the main building. The food offered in the hotel, I hear you ask? Well, frankly speaking - rubbish. The quality is very poor, there is a lot of greasy food on offer here for both lunch and dinner. Even Brussel sprouts are cooked in some kind of oil. I mean, really? There is a snack bar which opens at 10:00am and offers self-service drinks including coffee's, soft drinks and Tropical beer. Anything else you require you simply order from the bar. The food on offer here is not in favour of those wishing to eat healthy. There are plenty of hot dogs, pizza slices and 'mixed burgers' available. As for the fresh fruit section - well half of it is withered. The bananas are half-dead. The apples are fine. The melon is fine, but empties very quickly and not refilled. This repeats throughout the other restaurant which you can visit for lunch and dinner. By the way, the food offered in the main restaurant from 13:00 onwards is a repeat of the food offered in the evening - not ideal given that some of it is simply reheated for the evening (confirmed by the staff). The drinks here are also self-service - I quite like this idea but you do see people taking advantage and removing wine from the bar and taking it out of the restaurant. I read a lot of reviews about the staff being very friendly and cannot do enough for you. Frankly the only evidence of this I see is those who are tending the bar. The reception staff are actually the worst for customer service. I was unlucky enough that I needed to get the help of a doctor quite urgently and the lady on reception left me waiting for 20 minutes whilst she very blatantly flirted with a guest. Not ideal when you need help immediately. I was advised by the on-site doctor that there has been a bout of sickness in this hotel - so you may wish to think about this prior to visiting. He did state that it's worse in the winter months, than the summer. We were unlucky enough to fall victim to this, but the doctor albeit expensive was spot-on and providing a quick cure for the illness. To summarise, make your own conclusion - don't ever rely on anyone else's review as we do no always agree with others. For example, I do not feel the staff are very courteous to our needs but others say they are fantastic. The hotel is good, the weather here is always lovely - but in my opinion, it's not worthy of the 4* rating it currently boasts.


    تقييم

    Round Indicators

    • مارس 17 2019
    • زوجان

    ChrisTurnock1

    “Mixed feelings , some good some not so good”


    Liked the hotel layout and location, the staff were very helpful and friendly, however the hotel fell short of what you would expect of a four star establishment. The rooms are large and comfortable, but now looking dated and need of refurbishment Only one bar serving the whole hotel and pool area during the day, which was understaffed by a very hardworking single operator. The pool bar being closed for refurbishment, albeit no work taking place. At other times the bars were understaffed, busy and chaotic at times International buffet was bland and uninspiring, with no alternative dinning option, the first time i have experienced this in a four star hotel. You could uprade to royal level at a considerable cost, but not able to comment on what you get for your money. I cant speak highly enough of the staff, they worked like trojans to ensure we had a good stay, but they are in my opinion and experience understaffed. Unlikely to stay here again.


    تقييم

    Round Indicators

    • مارس 15 2019
    • العائلة

    901fionae

    “Good hotel, great value for money”


    We are currently staying at the hotel. We paid £1100 for a week all inclusive (including flights from london) for 2 adults and 1 child and feel this is very good value for money. It’s also a bonus that the weather is warmer than Apple weather says it is so is about 25 not 21 but the wind does make it feel a bit cooler. We are on the standard all inclusive package and have not chosen to or been offered to upgrade to a premium/royal service. We have found all the staff to be very helpful. The swimming pools are lovely and we feel well maintained but they are chilly as per other reviews. As we have a child with us we haven’t made use of the spa facilities. The no reserving sun beds rule seems to be working as we haven’t had a problem finding beds. The hotel is probably also not that full either which probably helps. Pool towel hire is a €10 deposit and €2 for a change but first change is free. The cleaning is of a very good standard and we spotted yesterday some cockroaches which appear to have been treated promptly! We agree with other reviews that the rooms are a bit tired. Ours has a few wobbly tiles and the cupboard doors don’t always stay shut but really nothing that detracts from our stay. There are some things we are missing in comparison to other all inclusives we have stayed at but we feel the general good value accounts for this. There’s no room service and there is only one restaurant for the majority of guests. They do well to serve the variety and quantities of food they do to the number of people but it does definitely get repetitive and have a bit of a canteen like feel especially at dinner! It’s also not really hot. There is also pasta, pizza, cooked veg and a whole variety of salad goods available and then various meat and fish dishes in addition. We have enjoyed eating lunch outside to help with the canteen feel but at the moment we haven’t felt it warm enough personally to eat breakfast or dinner outside. We find the snack bar good for daytime and you could choose to have lunch there if preferred. It does hot dogs (lunch time), roasted aubergine and courgette, toasties, fruit, hot drinks machine, ice cream in pots - all self service. Good wine and beer included but cocktails seem to be generic and somehow not such great quality. The hotel is within a short walk of some standard holiday shops selling basics, holiday essentials and toys but there are also a few shops in the hotel. We also found the car hire from the hotel very simple and good value. There is a tablet computer in reception and we used it to book at approx 6pm for car hire the following day. Again we felt good value at about €50 for the day including all excess waivers etc for a standard VW polos which was all we needed. All in all we would recommend this hotel as long as you are not after high quality food and we judge it very good value for money,


    تقييم

    Round Indicators

    • مارس 15 2019
    • عطلة مع الأصدقاء

    Chris M

    “Great facilities”


    This hotel is located near to shops restaurants and bars. Is within easy walking distance to the beach. All inclusive packages give you access to two pools including a shallow child friendly pool. For 10 euro you can rent a beach towel, so no need to take up valuable suitcase space. There are ample sun beds and they operate a 'No reserving sun beds' rule. We never had any difficulty finding sunbeds. The catering offered buffet breakfast, lunch and dinner with a wide selection of dishes. There is also a snack bar in the grounds offering light bites, hot and cold drinks and alcohol. For a small fee you can access the Spa which includes steam room, ice room, sauna jacuzzi and an external pool with various water massage features and sun beds. Nightly entertainment in one of the bar areas also includes early entertainment for children. This hotel is clean, the staff are friendly and the atmosphere is relaxed. The rooms are a little 'tired' but clean. I would come back to this hotel without hesitation.


    Barceló Hotel Pool  Jandía Playa

    Quality and comfort with a Canary Island soul

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