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Kamer Hatun mah., Mesrutiyet Caddesi 34   34435 Istanbul , Beyoğlu   Turkey  


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21,4كلم مطار أتاتورك الدولي

4كلم المسجد الأزرق

3,8كلم البازار الكبير

آراء النزلاء

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Occidental Pera Istanbul

4.0/5 Round Indicators
| 49 تعليقات النزلاء

التقييم الإجمالي

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

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26

جيد جدًا

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سيئ جدًا¡

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التصفية حسب:

ترتيب حسب

    Round Indicators
    TravelerVoyageur 11/18/2018 العائلة

    “Wonderful”

    I stayed in this hotel, with my son during a holiday, that my children offered me. The hotel is very well situated, furnished with all commodities. The highest value of this Art-Deco gem, is the quality of its affable staff, particularily Fethi and his colleague. I had a wonderful Time. Thank you very much for your service! Zineb ABDELHAMID
    Round Indicators
    Catalin G ‪Braila‬, رومانيا. 11/02/2018 زوجان

    “Nice city break in Istanbul”

    The staff here is very polite and helpful. Everything was as expected, there were no problems during our stay. The room was big and clean, the sheets were changed every two days and the bed was great. We have nothing to really complain about.There are of course some minor things which could use some improvement, like breakfast variety, but this is just a personal opinion.We would like to thanks the staff at the front office. They were great.

    استجاب peraistanbul, Manager في ‪Occidental Pera Istanbul‬, لهذا التعليق
     Dear Catalin, Thank you for sharing your thoughtful and detailed review, your opinion is very important to us and we appreciate you taking the time to let us know. We are very pleased to hear that we achieved your expectations in regard to the cleanliness and spaciousness of our rooms. We are fully aware that these are aspects of primary importance for our guests to feel comfortable, and we are also happy that you enjoyed the quality of the beds and the services provided. We also appreciate your opinion about our breakfast buffet, as we always learn from our guests’ comments and integrate their feedback into our plans for improvement. Last but not least, thank you for your lovely comments regarding the service you received from our front office team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once again, we thank you for sharing your experience with us and look forward to welcoming you again in the near future. Kind regards, The Hotel Management

    Round Indicators
    amnak231 لاهور, باكستان. 10/28/2018 زوجان

    “Loved every bit of our stay here! ”

    The staff at the hotel was super nice and humble. Also of you're a tourist, this hotel has a perfect location near taksim and istiklal street with lots of food shopping and fun all night long. Though the hotel is near a busy place but it was still very calm and quiet in the rooms. The room service was also amazing, we always found our rooms cleaned whenever we came back from anywhere. The breakfast was okay, mostly turkish cuisine. But it was fine since there are so many cafes near by aswell. All in all, we loved the hotel and would def stay there again.

    استجاب peraistanbul, Manager في ‪Occidental Pera Istanbul‬, لهذا التعليق
     Dear Amnak, Thank you for the great feedback of your recent holiday experience at our Occidental Pera Istanbul hotel. Guest satisfaction is our number one goal, and for us there is nothing better than achieving that. Therefore, we are very pleased that our hotel and staff were able to meet all your needs during your stay. We appreciate your comments about the quietness and relaxing ambience of our hotel, as, despite being just meters away of the famous and centrally located Istiklal Avenue, we still provide a calm and quiet setting for our guests to get rest and be able to completely relax. Additionally, we thank you for highlighting the great job of our housekeeping service; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. Last but not least, thank you for your wonderful comments about our staff. We are aware that they are really important assets of our hotel, and we will make sure to pass your praising comments onto them as we are sure they will be pleased to know their efforts have been appreciated. Once again, we thank you for choosing our hotel for your holiday in Istanbul, and very much look forward to having the opportunity to serve you again in the future. Best wishes, The Hotel Management

    Round Indicators
    m a 08/30/2018 العائلة

    “مقبول”

    النقاط الايجابية: موقع الفندق قريب على شارع الاستقلال و ميدان تقسيم. الموظفين ودودين و استاجبتهم سريعة لكن لا يتحدثون الإنجليزية باستثناء الاستقبال. الفطور جيد و لكن المتعود ينزل فندق 5 نجوم سوف يحس بالفرق. سرعة الإنترنت جيدة. النقاط السلبية: الشارع الذي يقع فيه الفندق ضيق و لا تدخله سوى السيارات و الباصات الصغيرة. بعض الغرف فيها مشاكل و خاصة في الكهرباء. طاولة القهوة و الشاي مجانا فقط للمرة الأولى و لا يتم إعادة تعبئتها.

    استجاب petrailcheva, channel manager في ‪Occidental Pera Istanbul‬, لهذا التعليق
     Dear m a, We first would like to thank you for choosing our Barceló hotel for your holidays in Istanbul and for sharing your comments on your experience among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We appreciate your comments about the breakfast and we will keep working to fulfill all our guest expectations. We thank you to describe that our location is near by the Av Istiklal. Regarding the tea and coffee service in the room, we are concerned to read that is only complimentary the first day, we fulfill every day and its complimentary for all the stay. Only the minibar is upon consumption extra cost additional. We do apologize for the technical problems you encountered,we will make sure that the procedure is being reinforced. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Hotel Management

    Round Indicators
    hbesma527203 08/16/2018 مسافر بمفرده

    “فندق جيد ميزته الموقع”

    فندق جيد. بموقع ممتاز .بعض مرافقه بحاجه للصيانه متل النوافذ والمكيف .موظف الاستقبال حاول خداعي في البدائع باعطاى غرفه مكيفها لا يعمل .غيرتها وفِي الثانية كان التلفون خربان والحمامات لا تصرف المياه .والنافذه بحاجه للتصليح

    استجاب petrailcheva, channel manager في ‪Occidental Pera Istanbul‬, لهذا التعليق
     Dear hbesma527203, We first would like to thank you for choosing our hotel for your holidays in Istanbul and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We are very sorry to read the disturbances caused by the air conditioning and windows,we passed your comments to our technical service so they can revise the situation in order to study how this can be improved. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    تقييم

    Round Indicators

    • نوفمبر 18 2018
    • العائلة

    TravelerVoyageur

    “Wonderful”


    I stayed in this hotel, with my son during a holiday, that my children offered me. The hotel is very well situated, furnished with all commodities. The highest value of this Art-Deco gem, is the quality of its affable staff, particularily Fethi and his colleague. I had a wonderful Time. Thank you very much for your service! Zineb ABDELHAMID


    تقييم

    Round Indicators

    • نوفمبر 2 2018
    • ‪Braila‬, رومانيا
    • زوجان

    Catalin G

    “Nice city break in Istanbul”


    The staff here is very polite and helpful. Everything was as expected, there were no problems during our stay. The room was big and clean, the sheets were changed every two days and the bed was great. We have nothing to really complain about.There are of course some minor things which could use some improvement, like breakfast variety, but this is just a personal opinion.We would like to thanks the staff at the front office. They were great.


    استجاب peraistanbul, Manager في ‪Occidental Pera Istanbul‬, لهذا التعليق
    Dear Catalin, Thank you for sharing your thoughtful and detailed review, your opinion is very important to us and we appreciate you taking the time to let us know. We are very pleased to hear that we achieved your expectations in regard to the cleanliness and spaciousness of our rooms. We are fully aware that these are aspects of primary importance for our guests to feel comfortable, and we are also happy that you enjoyed the quality of the beds and the services provided. We also appreciate your opinion about our breakfast buffet, as we always learn from our guests’ comments and integrate their feedback into our plans for improvement. Last but not least, thank you for your lovely comments regarding the service you received from our front office team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once again, we thank you for sharing your experience with us and look forward to welcoming you again in the near future. Kind regards, The Hotel Management

    تقييم

    Round Indicators

    • أكتوبر 28 2018
    • لاهور, باكستان
    • زوجان

    amnak231

    “Loved every bit of our stay here! ”


    The staff at the hotel was super nice and humble. Also of you're a tourist, this hotel has a perfect location near taksim and istiklal street with lots of food shopping and fun all night long. Though the hotel is near a busy place but it was still very calm and quiet in the rooms. The room service was also amazing, we always found our rooms cleaned whenever we came back from anywhere. The breakfast was okay, mostly turkish cuisine. But it was fine since there are so many cafes near by aswell. All in all, we loved the hotel and would def stay there again.


    استجاب peraistanbul, Manager في ‪Occidental Pera Istanbul‬, لهذا التعليق
    Dear Amnak, Thank you for the great feedback of your recent holiday experience at our Occidental Pera Istanbul hotel. Guest satisfaction is our number one goal, and for us there is nothing better than achieving that. Therefore, we are very pleased that our hotel and staff were able to meet all your needs during your stay. We appreciate your comments about the quietness and relaxing ambience of our hotel, as, despite being just meters away of the famous and centrally located Istiklal Avenue, we still provide a calm and quiet setting for our guests to get rest and be able to completely relax. Additionally, we thank you for highlighting the great job of our housekeeping service; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. Last but not least, thank you for your wonderful comments about our staff. We are aware that they are really important assets of our hotel, and we will make sure to pass your praising comments onto them as we are sure they will be pleased to know their efforts have been appreciated. Once again, we thank you for choosing our hotel for your holiday in Istanbul, and very much look forward to having the opportunity to serve you again in the future. Best wishes, The Hotel Management

    تقييم

    Round Indicators

    • أغسطس 30 2018
    • العائلة

    m a

    “مقبول”


    النقاط الايجابية: موقع الفندق قريب على شارع الاستقلال و ميدان تقسيم. الموظفين ودودين و استاجبتهم سريعة لكن لا يتحدثون الإنجليزية باستثناء الاستقبال. الفطور جيد و لكن المتعود ينزل فندق 5 نجوم سوف يحس بالفرق. سرعة الإنترنت جيدة. النقاط السلبية: الشارع الذي يقع فيه الفندق ضيق و لا تدخله سوى السيارات و الباصات الصغيرة. بعض الغرف فيها مشاكل و خاصة في الكهرباء. طاولة القهوة و الشاي مجانا فقط للمرة الأولى و لا يتم إعادة تعبئتها.


    استجاب petrailcheva, channel manager في ‪Occidental Pera Istanbul‬, لهذا التعليق
    Dear m a, We first would like to thank you for choosing our Barceló hotel for your holidays in Istanbul and for sharing your comments on your experience among us. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We appreciate your comments about the breakfast and we will keep working to fulfill all our guest expectations. We thank you to describe that our location is near by the Av Istiklal. Regarding the tea and coffee service in the room, we are concerned to read that is only complimentary the first day, we fulfill every day and its complimentary for all the stay. Only the minibar is upon consumption extra cost additional. We do apologize for the technical problems you encountered,we will make sure that the procedure is being reinforced. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards, The Hotel Management

    تقييم

    Round Indicators

    • أغسطس 16 2018
    • مسافر بمفرده

    hbesma527203

    “فندق جيد ميزته الموقع”


    فندق جيد. بموقع ممتاز .بعض مرافقه بحاجه للصيانه متل النوافذ والمكيف .موظف الاستقبال حاول خداعي في البدائع باعطاى غرفه مكيفها لا يعمل .غيرتها وفِي الثانية كان التلفون خربان والحمامات لا تصرف المياه .والنافذه بحاجه للتصليح


    استجاب petrailcheva, channel manager في ‪Occidental Pera Istanbul‬, لهذا التعليق
    Dear hbesma527203, We first would like to thank you for choosing our hotel for your holidays in Istanbul and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. We are very sorry to read the disturbances caused by the air conditioning and windows,we passed your comments to our technical service so they can revise the situation in order to study how this can be improved. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

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    رمز الخصم أو الرمز الترويجي ( يظهر أيضا بإسم promo code) و هو عبارة عن مجموعة أحرف و/ أو أرقام تمنحك الفرصة للاستمتاع بخصم على قيمة السعر العادي. إذا كان لديك رمزا ترويجيا قم بإدخاله و سيبدأ تطبيق الخصم على نفس هذا الحجز.عندما تضيف رمز الخصم سوف يتغير إجمالي الأسعار الظاهرة خلال الخطوة الأولى من مرحلة السداد بحيث يعكس الخصم الذي تم إضافته. الخصم لا يشمل الإضافات أو الخدمات الإضافية و لا آخر الغرف الشاغرة. يُسمح باستخدام رمز ترويجي واحد في كل عملية حجز و هو صالح فقط لفترة الحجز. الحد الأقصى للخصم الممكن الإستفاده منه يصل إلى 25% على الأسعار في فنادق أمريكا اللاتينية، و 20% في فنادقنا الموجودة في أوروبا أو البحر الأبيض المتوسط. يُسمح بالجمع بين رمز خصم و خصم خاص ( خصومات حجز غرف متعددة، كبار السن، المقيمين، الألفيين، أو العائلة المتعددة الأفراد، إلخ) و الخصم للانتماء لبرامج الولاء MyBarceló. تحتفظ Barceló بحق الموافقة على تطبيق الخصومات المعروضة. لا يُسمح بتطبيق الخصم أثناء الوصول إلى الفندق فقط لحظة القيام بالحجز.
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