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Sala de reuniones y eventos  en el hotel Allegro Granada
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map

Map and location

Avda. de Pulianas 10   18012 Granada , Andalucía   España  


Places of Interest

17 km Granada Airport

2 km Albaicín

2.5 km The Alhambra

6 km Granada Conference and Exhibition Centre

Guest reviews.

There is no better expert than a traveller.

Allegro Granada

4.0/5 Round Indicators
| 1090 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

39% Complete

434

Very good

36% Complete

398

Average

16% Complete

175

Poor

4% Complete

49

Very poor

3% Complete

34

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    Round Indicators
    desineta Athens, Greece. 01/05/2020 Couples

    “Not worthy!”

    This hotel was very cold. Even though it was Christmas there was not even one piece of decoration, that stuff was rude quite noisy during breakfast and dinner. They care more about closing on time than keeping the customer satisfied. The food was average! The rooms are spacious enough but average as well!

    JavierA3882, General Manager at Allegro Granada, responded to this review
     Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, however as we receive guests of all nationalities and ages, we do not over spice the dishes in order to please all palates, nevertheless there is a wide spice station in our buffet for our guests to help themselves and season their dishes to their liking. We hope all is not lost and that you will contact us the next time you are in town so we may offer our improved services. Best regards, Javier García Manager Allegro Granada

    Round Indicators
    petasc Albany, Australia. 12/29/2019 Couples

    “Basic Stuffy Room”

    Arrived at the Hotel after a long bus trip wanting to relax in a cool, quiet room before dinner. Room was very hot and I was unable to get the air conditioner to work and drop below 24 degree c. and could not open the window. Checked with reception staff who advised the a/c was set on 24 degree and I would have to open the window to cool room down, no offered of help to do this. The window was very stiff and I had to seek assistance from another member of my tour group to assist in opening it. No complimentary bottled water and very basic supplies in the bathroom. The male kitchen/dining staff had glum faces and looked as though the group was a nuisance, for our pre booked group buffet dinner. Breakfast was assorted dishes and look delicious, unfortunately all was cold or just warm. Disappointed ☹️
    Round Indicators
    vonniepo Hong Kong, China. 12/25/2019 Solo travel

    “Comfortable stay”

    The room is spacious and equipped with basic amenities. You can ask for help if you need extra necessities. The hotel is far away from the city centre but you can simply take a 10-min bus ride to the centre.
    Round Indicators
    caseydoll Sydney, Australia. 12/08/2019 Family

    “Wouldn’t Recommend ”

    We recently stayed at this hotel and had quite a bad experience. The shower constantly went hot and cold, the hand rail in the shower was falling off the wall, the towel rack was loose and the shower flooded the floor in the bathroom. The shampoo and body wash provided was one liquid marked as “shampoo and body wash”, however these products should be separate. The air conditioner didn’t work which made the room quite stuffy and hot. There was no kettle/coffee facilities which is needed after exploring the city and the food from the buffet was not up to standard. The concierge and porter didn’t speak English which is very frustrating and should be expected by at least the concierge to ensure a smooth stay for travellers. We would definitely not recommend this hotel.

    JavierA3882, General Manager at Allegro Granada, responded to this review
     Good afternoon dear guest, Thank you very much for your time. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. We are sorry that the amenities included in the room did not address your needs. With the aim of providing amenities that are useful to customers, we based our decision on the items that are most requested by the different types of guests who stay at our hotels. However, additional amenities are available upon request. We are sorry to read about the issues you detected in the bathroom of your room. Our Maintenance department promptly verified that the characteristics of the shower area are appropriate for their purpose, so we apologise if the design was not to your liking. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Best regards, Javier García Manager Allegro Granada

    Round Indicators
    AncaDD Bucharest, Romania. 11/22/2019 Couples

    “Nice accommodation”

    Everything was very good for the price paid. The location is near the city centre, the breakfast was good and the room very comfortable. A good thing is the hotel has its own parking. The wifi is working very well.

    EVALUATION

    Round Indicators

    • january 5 2020
    • Athens, Greece
    • Couples

    desineta

    “Not worthy!”


    This hotel was very cold. Even though it was Christmas there was not even one piece of decoration, that stuff was rude quite noisy during breakfast and dinner. They care more about closing on time than keeping the customer satisfied. The food was average! The rooms are spacious enough but average as well!


    JavierA3882, General Manager at Allegro Granada, responded to this review
    Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, however as we receive guests of all nationalities and ages, we do not over spice the dishes in order to please all palates, nevertheless there is a wide spice station in our buffet for our guests to help themselves and season their dishes to their liking. We hope all is not lost and that you will contact us the next time you are in town so we may offer our improved services. Best regards, Javier García Manager Allegro Granada

    EVALUATION

    Round Indicators

    • december 29 2019
    • Albany, Australia
    • Couples

    petasc

    “Basic Stuffy Room”


    Arrived at the Hotel after a long bus trip wanting to relax in a cool, quiet room before dinner. Room was very hot and I was unable to get the air conditioner to work and drop below 24 degree c. and could not open the window. Checked with reception staff who advised the a/c was set on 24 degree and I would have to open the window to cool room down, no offered of help to do this. The window was very stiff and I had to seek assistance from another member of my tour group to assist in opening it. No complimentary bottled water and very basic supplies in the bathroom. The male kitchen/dining staff had glum faces and looked as though the group was a nuisance, for our pre booked group buffet dinner. Breakfast was assorted dishes and look delicious, unfortunately all was cold or just warm. Disappointed ☹️


    EVALUATION

    Round Indicators

    • december 25 2019
    • Hong Kong, China
    • Solo travel

    vonniepo

    “Comfortable stay”


    The room is spacious and equipped with basic amenities. You can ask for help if you need extra necessities. The hotel is far away from the city centre but you can simply take a 10-min bus ride to the centre.


    EVALUATION

    Round Indicators

    • december 8 2019
    • Sydney, Australia
    • Family

    caseydoll

    “Wouldn’t Recommend ”


    We recently stayed at this hotel and had quite a bad experience. The shower constantly went hot and cold, the hand rail in the shower was falling off the wall, the towel rack was loose and the shower flooded the floor in the bathroom. The shampoo and body wash provided was one liquid marked as “shampoo and body wash”, however these products should be separate. The air conditioner didn’t work which made the room quite stuffy and hot. There was no kettle/coffee facilities which is needed after exploring the city and the food from the buffet was not up to standard. The concierge and porter didn’t speak English which is very frustrating and should be expected by at least the concierge to ensure a smooth stay for travellers. We would definitely not recommend this hotel.


    JavierA3882, General Manager at Allegro Granada, responded to this review
    Good afternoon dear guest, Thank you very much for your time. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We regret your disappointment with our breakfast buffet as we strive to ensure a wide array of options for both guests with sweet tooth and those looking for healthy options to kickstart the day; therefore, we always ensure a variety of hot and cold, sweet and salty options as well as fresh fruits, different kinds of cereals and yogurts. We are sorry that the amenities included in the room did not address your needs. With the aim of providing amenities that are useful to customers, we based our decision on the items that are most requested by the different types of guests who stay at our hotels. However, additional amenities are available upon request. We are sorry to read about the issues you detected in the bathroom of your room. Our Maintenance department promptly verified that the characteristics of the shower area are appropriate for their purpose, so we apologise if the design was not to your liking. We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Best regards, Javier García Manager Allegro Granada

    EVALUATION

    Round Indicators

    • november 22 2019
    • Bucharest, Romania
    • Couples

    AncaDD

    “Nice accommodation”


    Everything was very good for the price paid. The location is near the city centre, the breakfast was good and the room very comfortable. A good thing is the hotel has its own parking. The wifi is working very well.


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