Hotel Occidental Grand Aruba Resort Beach
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Map and location

J.E.Irausquin Blvd. 83   Noord 27000 Palm Beach ,   Aruba  


Places of Interest

11.6 km Queen Beatrix International Airport

5 km Golf course

12 km Bushiribana Gold Mine Ruins

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Royal Level at Barceló Aruba

4.0/5 Round Indicators
| 4046 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

2074

Very good

26% Complete

1069

Average

14% Complete

574

Poor

4% Complete

196

Very poor

3% Complete

134

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    Round Indicators
    Brian M Parker, Colorado. 12/10/2018 Couples

    “Royal Club was AWESOME!”

    We just got back from Barcelo Aruba and had a wonderful time. The Royal club treated us like we were part of the family! George and Melvin and their crew, went out of their way to get us anything we needed and make us feel special. Melvin went out of his way to find me some Baileys for my coffee every morning! They made our stay special and food in the Royal Club was exceptional. Need anything? Just ask! Royal Club Beach Bar did an excellent job of making sure we had what we needed as well. Victor and Jermain took very good care of us there. Thanks for the wonderful memories!
    Round Indicators
    Elyse C 12/10/2018 Family

    “Amazing Place!”

    Our family has loved Barcelo Aruba for years! They always treat us like family and make our stay so wonderful for our whole family. Sandra, Victor and Jeermin went above and beyond for us! Thanks Barcelo!
    Round Indicators
    Penny H Willmar, Minnesota. 12/10/2018 Family

    “Beach vacation.”

    The overall beach vacation was pleasant. I witnessed vacationers arguing over palapas. There are too few on the beach. The sun is too intense to be directly in it while relaxing with a book. So, more palapas or umbrellas are needed. The staff were always pleasant with the guests. But, maybe too compliant with allowing anything a guest wants. Such as, inappropriately dressed for dinner-witnessed men in beach wear during evening meal and a woman wearing a thong bikini during lunch at the beach restaurant. Witnessed a waiter slamming phone down very loudly.

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Penny H, We first would like to thank you for choosing our Barceló Aruba hotel for your holidays and for sharing your comments on your experience among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of palapas, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of palapas without immediate use is forbidden in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards, Barceló Aruba Team

    Round Indicators
    Happiness16119476973 12/10/2018 Friends getaway

    “Barcelo”

    Great Place to stay! Food is average at best. The Japanese Restaurant was the exception that was excellent. Great Location right in the center of all the action. The Beach Palapa Policy is horrible, lots of reserved palapas with no one around!

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear Happiness16119476973, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We thank you for your kind words about the location of the hotel and its proximity to the beach, restaurants and shops. Truly, our hotel is located in an unbeatable area that allows guests to enjoy the entire coast of Palm Beach. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to improve and surprise you with delicious international and local dishes on your next visit. According to the hotel policy reserving palapas is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind regards, Barceló Aruba Team

    Round Indicators
    lindacU7275BA Olivia, North Carolina. 12/09/2018 Family

    “Day Pass while on a cruise”

    My family and I went her while on a cruise. We were in Aruba from 1-10:30. This resort only allowed us to use the facilities until 6. So we had very little time. We were okay with that. The resort was nice and clean but crowded. We couldn’t find chairs for us to sit in and the pool was very full. A lot of empty chairs but saved with towels and people’s belongings. The bar by the pool was pretty busy but the drinks were very good. The beach was really pretty and again no available chairs. Everyone had them saved. We ate the buffet lunch that was available and it was pretty good. It had options like chicken, fries nachos and pizza and burgers. Overall we enjoyed the day there. The resort was a really pretty place.

    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
     Dear lindacU7275BA, Thank you for the time you took out of your day to share your comments regarding your recent experience in our Barceló Aruba hotel. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. According to the hotel policy reserving palapas is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Once more we thank you for sharing your experience with us and look forward to serving you again in the future. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • december 10 2018
    • Parker, Colorado
    • Couples

    Brian M

    “Royal Club was AWESOME!”


    We just got back from Barcelo Aruba and had a wonderful time. The Royal club treated us like we were part of the family! George and Melvin and their crew, went out of their way to get us anything we needed and make us feel special. Melvin went out of his way to find me some Baileys for my coffee every morning! They made our stay special and food in the Royal Club was exceptional. Need anything? Just ask! Royal Club Beach Bar did an excellent job of making sure we had what we needed as well. Victor and Jermain took very good care of us there. Thanks for the wonderful memories!


    EVALUATION

    Round Indicators

    • december 10 2018
    • Family

    Elyse C

    “Amazing Place!”


    Our family has loved Barcelo Aruba for years! They always treat us like family and make our stay so wonderful for our whole family. Sandra, Victor and Jeermin went above and beyond for us! Thanks Barcelo!


    EVALUATION

    Round Indicators

    • december 10 2018
    • Willmar, Minnesota
    • Family

    Penny H

    “Beach vacation.”


    The overall beach vacation was pleasant. I witnessed vacationers arguing over palapas. There are too few on the beach. The sun is too intense to be directly in it while relaxing with a book. So, more palapas or umbrellas are needed. The staff were always pleasant with the guests. But, maybe too compliant with allowing anything a guest wants. Such as, inappropriately dressed for dinner-witnessed men in beach wear during evening meal and a woman wearing a thong bikini during lunch at the beach restaurant. Witnessed a waiter slamming phone down very loudly.


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Penny H, We first would like to thank you for choosing our Barceló Aruba hotel for your holidays and for sharing your comments on your experience among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of palapas, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of palapas without immediate use is forbidden in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Best regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • december 10 2018
    • Friends getaway

    Happiness16119476973

    “Barcelo”


    Great Place to stay! Food is average at best. The Japanese Restaurant was the exception that was excellent. Great Location right in the center of all the action. The Beach Palapa Policy is horrible, lots of reserved palapas with no one around!


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear Happiness16119476973, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We thank you for your kind words about the location of the hotel and its proximity to the beach, restaurants and shops. Truly, our hotel is located in an unbeatable area that allows guests to enjoy the entire coast of Palm Beach. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to improve and surprise you with delicious international and local dishes on your next visit. According to the hotel policy reserving palapas is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Kind regards, Barceló Aruba Team

    EVALUATION

    Round Indicators

    • december 9 2018
    • Olivia, North Carolina
    • Family

    lindacU7275BA

    “Day Pass while on a cruise”


    My family and I went her while on a cruise. We were in Aruba from 1-10:30. This resort only allowed us to use the facilities until 6. So we had very little time. We were okay with that. The resort was nice and clean but crowded. We couldn’t find chairs for us to sit in and the pool was very full. A lot of empty chairs but saved with towels and people’s belongings. The bar by the pool was pretty busy but the drinks were very good. The beach was really pretty and again no available chairs. Everyone had them saved. We ate the buffet lunch that was available and it was pretty good. It had options like chicken, fries nachos and pizza and burgers. Overall we enjoyed the day there. The resort was a really pretty place.


    Mariangelica C, Quality Coordinator at Barcelo Aruba, responded to this review
    Dear lindacU7275BA, Thank you for the time you took out of your day to share your comments regarding your recent experience in our Barceló Aruba hotel. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. According to the hotel policy reserving palapas is not allowed. We do our best to ensure the following of this standard, especially during high occupancy when this happens more often and we apologize if exceptionally during your stay we weren’t able to have a total control on this matter. Once more we thank you for sharing your experience with us and look forward to serving you again in the future. Kind regards, Barceló Aruba Team

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

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    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.