Interiors at the Barceló San Salvador hotel
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Boulevard del Hipódromo, Avda. las Magnolias   Colonia San Benito , San Salvador    


Places of Interest

43.8 km El Salvador International Airport

2 km The Saviour of the World

0.8 km Marte National Art Museum

3.2 km La Laguna Botanical Garden

Guest reviews.

There is no better expert than a traveller.

Barceló San Salvador

4.5/5 Round Indicators
| 984 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


core.litOpiniones

Excellent

61% Complete

610

Very good

27% Complete

268

Average

6% Complete

65

Poor

2% Complete

24

Very poor

1% Complete

17

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    Round Indicators
    zumbao1 Rialto, California. 09/14/2018 Family

    “A must stay at hotel!”

    From the moment you arrive the feeling you get from Luis, Krueger,Nelson smiles are worth so much and family friendly,you are the most important person there,I had a few things I needed help with there was always someone to turned to solve my issues.Luis the supervisor in the lunch room is so friendly and willing to spend time with us with our needs we are so thankful to him,Miguel the boss at Stricker is so professional and well trained that waitresses like Rebeca,lit'l Carolina and others follow his way of showing you how important you are.The ladies at the breakfast kitchen are so helpful and overall I I had to bring my family again with out a doubt it will be Barcelo San Salvador.Just one thing I notice that I think needs to be address is the fact that the ladies cleaning and fixing the rooms are overwhelmed with work,I only saw 2 ladies most times doing the work of five,they are really good in what do I just wish they get I little help once in a while.This is a most stay hotel!

    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
     Dear Guest, We would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. On the other hand, also we thank you in advance for your comment regarding ladies cleaning, we will take this into account to improve our service, since our main goal is to serve you with excellence. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    Round Indicators
    344Sunny 08/27/2018 Business

    “Need improvement”

    The location of the hotel was good.I experience the following issues: The hotel staff was not friendly Elevators took forever The bathroom was not clean The food at the restaurant wasn't good The room had a funky smell

    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
     Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests expectations. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next stay and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    Roam175690 08/23/2018 Business

    “Business Trip 2018”

    Great helpful staff service.Good hotel location and parking.Cleaning crew is also very helpful.However, the 109 bathroom had black mold in the ceiling (possibly a water leakage from above)We decided not to move to a different hotel because this was a business trip keeping us outside our room most of the time, but it must be fixed before someone gets very sick...and sues the hotel

    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
     Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló San Salvador. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We have taken good note of your remarks related to the inconvenience you experienced during your stay with us, we will do our utmost to improve on this aspect of our services and we extend our sincere apologies. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    Round Indicators
    OnAir778513 08/19/2018 Solo travel

    “Great”

    Five Stars hotel. Great service, clean room, very comfortable. Helpful staff. My only recommendation is to keep a few Iphone chargers at the front desk. no one seemed to have that, but it's OK. Thank you for making my stay very pleasant.

    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
     Dear Guest, We would like to thank you for the lovely you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    Round Indicators
    Pierre F Uppsala, Sweden. 08/18/2018 Business

    “Centric location with spacious rooms and good service”

    This large hotel is not all new but rooms are still very attractive and offer extra space. Beds are comfortable and the a/c system has recently been modernized, providing the temperature you want without any noise at all. The gym is well-equipped, larger than usual and boasts a good assortment of machines. Breakfast is excellent. Elevator capacity in relation to the number of guests is sometimes annoyingly low. Rooms could benefit from a ceiling light if you need to do your packing when dark.

    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
     Dear Pierre, We would like to thank you for the kind review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    EVALUATION

    Round Indicators

    • september 14 2018
    • Rialto, California
    • Family

    zumbao1

    “A must stay at hotel!”


    From the moment you arrive the feeling you get from Luis, Krueger,Nelson smiles are worth so much and family friendly,you are the most important person there,I had a few things I needed help with there was always someone to turned to solve my issues.Luis the supervisor in the lunch room is so friendly and willing to spend time with us with our needs we are so thankful to him,Miguel the boss at Stricker is so professional and well trained that waitresses like Rebeca,lit'l Carolina and others follow his way of showing you how important you are.The ladies at the breakfast kitchen are so helpful and overall I I had to bring my family again with out a doubt it will be Barcelo San Salvador.Just one thing I notice that I think needs to be address is the fact that the ladies cleaning and fixing the rooms are overwhelmed with work,I only saw 2 ladies most times doing the work of five,they are really good in what do I just wish they get I little help once in a while.This is a most stay hotel!


    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
    Dear Guest, We would like to thank you for the lovely review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. On the other hand, also we thank you in advance for your comment regarding ladies cleaning, we will take this into account to improve our service, since our main goal is to serve you with excellence. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    EVALUATION

    Round Indicators

    • august 27 2018
    • Business

    344Sunny

    “Need improvement”


    The location of the hotel was good.I experience the following issues: The hotel staff was not friendly Elevators took forever The bathroom was not clean The food at the restaurant wasn't good The room had a funky smell


    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
    Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests expectations. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next stay and that we will have the opportunity to restore your faith in our company in the near future.

    EVALUATION

    Round Indicators

    • august 23 2018
    • Business

    Roam175690

    “Business Trip 2018”


    Great helpful staff service.Good hotel location and parking.Cleaning crew is also very helpful.However, the 109 bathroom had black mold in the ceiling (possibly a water leakage from above)We decided not to move to a different hotel because this was a business trip keeping us outside our room most of the time, but it must be fixed before someone gets very sick...and sues the hotel


    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
    Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló San Salvador. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We have taken good note of your remarks related to the inconvenience you experienced during your stay with us, we will do our utmost to improve on this aspect of our services and we extend our sincere apologies. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

    EVALUATION

    Round Indicators

    • august 19 2018
    • Solo travel

    OnAir778513

    “Great”


    Five Stars hotel. Great service, clean room, very comfortable. Helpful staff. My only recommendation is to keep a few Iphone chargers at the front desk. no one seemed to have that, but it's OK. Thank you for making my stay very pleasant.


    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
    Dear Guest, We would like to thank you for the lovely you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

    EVALUATION

    Round Indicators

    • august 18 2018
    • Uppsala, Sweden
    • Business

    Pierre F

    “Centric location with spacious rooms and good service”


    This large hotel is not all new but rooms are still very attractive and offer extra space. Beds are comfortable and the a/c system has recently been modernized, providing the temperature you want without any noise at all. The gym is well-equipped, larger than usual and boasts a good assortment of machines. Breakfast is excellent. Elevator capacity in relation to the number of guests is sometimes annoyingly low. Rooms could benefit from a ceiling light if you need to do your packing when dark.


    Barcelo S, Gerente at Barcelo San Salvador, responded to this review
    Dear Pierre, We would like to thank you for the kind review you shared following your recent visit to our Barceló San Salvador Hotel and are delighted to read that we were able to match your expectations. Thank you for making us your choice hotel when visiting the area and we look forward to welcoming you back again very soon.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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