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Barceló Hotel Pool  Grand Faro Los Cabos
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Map and location

Blvd. San Jose S/N, Sección Hotelera 1 Zona FONATUR   23400 San Jose Del Cabo, B.C.S. México ,   México  


Places of Interest

20.2 km Los Cabos International Airport

100 m San José del Cabo

2.5 km San José Country Club

1.8 km San José estuary

Guest reviews.

There is no better expert than a traveller.

Barceló Gran Faro Los Cabos

4.0/5 Round Indicators
| 3939 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

45% Complete

1794

Very good

29% Complete

1161

Average

13% Complete

544

Poor

5% Complete

230

Very poor

5% Complete

210

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    Round Indicators
    Barbara R 06/15/2019 Couples

    “Just arrived today”

    Came here in the end of February beginning of March for 10 days and was absolutely blown away. Biggest plus was the ocean front adult infinity pool. I wish I could have rated it more than 5 stRs at the time. Came in today prepared to have another wonderful holiday. Took a walk around to check everything out when we got here and was so terribly disappointed that they have removed the adult only sign from the pool. We had our travel group changing our usual Riu destination trip for two weeks in October for here. Heartbroken that what we thought would be our go too now has changed what really made it great. Sad to have to begin the search again.
    Round Indicators
    SweetSteph73 Oklahoma City. 06/12/2019

    “JORGE IS THE BEST!”

    Our group of 16 stayed for a week in early June. Positives - #1 was JORGE the waiter! He was amazing and provided amazing customer service to our group! JORGE IS THE REASON FOR MY "Very Good" rating. The pools and views of the ocean are FABULOUS! The buffet options were standard, nothing extraordinary. Also the breakfast buffet manager scolded the waiters when they tried to accommodate our group sitting together for breakfast. Dinner reservations seemed next to impossible for a large group. We did enjoy one night as a group, but there were three included in our package. There were inconsistencies in our rooms as well. Some had his/her robes in their closets, some did not. Some had wet bars, some did not. Some in our group were invited to evening parties, some were not. Finally, we requested and it was noted on our documents to have rooms close to each other. To me, this seems like a simple request, but we were split up everywhere even in separate buildings.

    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
     Thank you for choosing Barcelo Gran Faro for your trip to Los Cabos, Jorge will be more than happy to hear from you. Regarding the other issues you pointed out be sure we will be working one by one in order to improve it all and have the opportunity to welcome you again.

    Round Indicators
    Relax10050088961 Victoria, Canada. 06/10/2019 Couples

    “Average Facility - Great Location”

    Spent a week in May. We asked for a room upgrade upon arrival (celebrating my 50th) and was charged a stupid amount of money only to find out that other people we met had the same upgrade at a much much lower amount. Food was average, .... very average. It was mostly directed at the high Spanich customer occupancy. We ate so much better off the resort. We had the Premium Bracelets but were not served the premium alchool when at the pool/beach. The bartenders at the poolbar were not very good - I didn't see them crack a smile once and one looked upset all the time. Service at breakfast and lunch was very good. We enjoyed the location / city but will not be returning at this resort.

    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
     Thank you for your visit to Barcelo Gran Faro Los Cabos and please accept an apology if during your stay we did not fulfiled your expectations. All the issues you pointed out we will take care one by one in order to improve it. Thank you for taking the time to share with us your experience.

    Round Indicators
    Discover08695436021 Lawrenceville, Georgia. 06/10/2019 Family

    “Vacation”

    Carlos and Gilberto were the best ever. They pampered us with exceptional service. This made our trip so worth it‼️‼️ Katrina was outstanding ‼️‼️‼️ Christopher and David are amazing ‼️‼️ Xxxxxxxxxxxxxxxx xxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxccxccccccxxxxxxxxxxxxxcccxxxxxxxxccxcccccccccccccccxxxccc

    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
     It is amazing to read you had an excellent vacation, thank you for choosing Barcelo Gran Faro for your vacaction to Los Cabos. We hope to welcome you in a near future.

    Round Indicators
    Ttb77 06/10/2019 Family

    “Wedding/ family vacation / honey moon”

    Omg !!!!! Where do I start!! This place was amazing the food was fantastic staff was so friendly I also had my wedding there and our wedding coordinator Rubi Noyola was really good to us she is so nice and attended to us in anything we needed the staff is always happy and room service was excellent all my family had such a great time there and we got the beach open front room was beautiful we can see the ocean right in front of our room . We are already planning to go back !!!! Thank you Barcelo grand faro for taking care of us thank you again to Rubi Noyola, Alejandro our dj , to Daniel, Fernando . And all staff was great you made my wedding beautiful!!!!! Also I recommend the rock heat massage there it’s a 80 min massage and it’s excellent really relaxing me and my husband really enjoyed it.

    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
     Congratulations for the marriage, our best wishes! Thank you for choosing Barcelo Gran Faro for your wedding in Los Cabos. it is a pleasure to read everything was spectacular and you are already planning to come back, we will be more than happy to welcome you again.

    EVALUATION

    Round Indicators

    • june 15 2019
    • Couples

    Barbara R

    “Just arrived today”


    Came here in the end of February beginning of March for 10 days and was absolutely blown away. Biggest plus was the ocean front adult infinity pool. I wish I could have rated it more than 5 stRs at the time. Came in today prepared to have another wonderful holiday. Took a walk around to check everything out when we got here and was so terribly disappointed that they have removed the adult only sign from the pool. We had our travel group changing our usual Riu destination trip for two weeks in October for here. Heartbroken that what we thought would be our go too now has changed what really made it great. Sad to have to begin the search again.


    EVALUATION

    Round Indicators

    • june 12 2019
    • Oklahoma City

    SweetSteph73

    “JORGE IS THE BEST!”


    Our group of 16 stayed for a week in early June. Positives - #1 was JORGE the waiter! He was amazing and provided amazing customer service to our group! JORGE IS THE REASON FOR MY "Very Good" rating. The pools and views of the ocean are FABULOUS! The buffet options were standard, nothing extraordinary. Also the breakfast buffet manager scolded the waiters when they tried to accommodate our group sitting together for breakfast. Dinner reservations seemed next to impossible for a large group. We did enjoy one night as a group, but there were three included in our package. There were inconsistencies in our rooms as well. Some had his/her robes in their closets, some did not. Some had wet bars, some did not. Some in our group were invited to evening parties, some were not. Finally, we requested and it was noted on our documents to have rooms close to each other. To me, this seems like a simple request, but we were split up everywhere even in separate buildings.


    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
    Thank you for choosing Barcelo Gran Faro for your trip to Los Cabos, Jorge will be more than happy to hear from you. Regarding the other issues you pointed out be sure we will be working one by one in order to improve it all and have the opportunity to welcome you again.

    EVALUATION

    Round Indicators

    • june 10 2019
    • Victoria, Canada
    • Couples

    Relax10050088961

    “Average Facility - Great Location”


    Spent a week in May. We asked for a room upgrade upon arrival (celebrating my 50th) and was charged a stupid amount of money only to find out that other people we met had the same upgrade at a much much lower amount. Food was average, .... very average. It was mostly directed at the high Spanich customer occupancy. We ate so much better off the resort. We had the Premium Bracelets but were not served the premium alchool when at the pool/beach. The bartenders at the poolbar were not very good - I didn't see them crack a smile once and one looked upset all the time. Service at breakfast and lunch was very good. We enjoyed the location / city but will not be returning at this resort.


    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
    Thank you for your visit to Barcelo Gran Faro Los Cabos and please accept an apology if during your stay we did not fulfiled your expectations. All the issues you pointed out we will take care one by one in order to improve it. Thank you for taking the time to share with us your experience.

    EVALUATION

    Round Indicators

    • june 10 2019
    • Lawrenceville, Georgia
    • Family

    Discover08695436021

    “Vacation”


    Carlos and Gilberto were the best ever. They pampered us with exceptional service. This made our trip so worth it‼️‼️ Katrina was outstanding ‼️‼️‼️ Christopher and David are amazing ‼️‼️ Xxxxxxxxxxxxxxxx xxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxccxccccccxxxxxxxxxxxxxcccxxxxxxxxccxcccccccccccccccxxxccc


    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
    It is amazing to read you had an excellent vacation, thank you for choosing Barcelo Gran Faro for your vacaction to Los Cabos. We hope to welcome you in a near future.

    EVALUATION

    Round Indicators

    • june 10 2019
    • Family

    Ttb77

    “Wedding/ family vacation / honey moon”


    Omg !!!!! Where do I start!! This place was amazing the food was fantastic staff was so friendly I also had my wedding there and our wedding coordinator Rubi Noyola was really good to us she is so nice and attended to us in anything we needed the staff is always happy and room service was excellent all my family had such a great time there and we got the beach open front room was beautiful we can see the ocean right in front of our room . We are already planning to go back !!!! Thank you Barcelo grand faro for taking care of us thank you again to Rubi Noyola, Alejandro our dj , to Daniel, Fernando . And all staff was great you made my wedding beautiful!!!!! Also I recommend the rock heat massage there it’s a 80 min massage and it’s excellent really relaxing me and my husband really enjoyed it.


    BarceloGFLC_Manager, Guest Relations Manager at Barcelo Gran Faro Los Cabos, responded to this review
    Congratulations for the marriage, our best wishes! Thank you for choosing Barcelo Gran Faro for your wedding in Los Cabos. it is a pleasure to read everything was spectacular and you are already planning to come back, we will be more than happy to welcome you again.

    Barceló Hotel Beach  Grand Faro Los Cabos

    A superb beach hotel in a privileged setting, perfect for relaxation

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