Barceló Hotel Pool  Maya Colonial
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Colonial

4.5/5 Round Indicators
| 7980 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

62% Complete

4976

Very good

23% Complete

1872

Average

8% Complete

655

Poor

3% Complete

286

Very poor

2% Complete

191

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    Round Indicators
    Global57200435740 03/23/2019 Family

    “Awesome family experience.”

    So many awesome memories. The resort is so amazing and has everything you need to make incredible family experiences. The food is spectacular with so many choices of restaurants. The buffet is amazing with variety that can feed even the pickiest of eaters. This place is great.
    Round Indicators
    Dhaliaqueen Surrey, Canada. 03/23/2019 Family

    “Lovely setting!”

    This is a wonderful resort to bring your family. Clean, well-kept grounds, very friendly staff, with great pools and amazing beach. Very family orientated and even though we were there at spring break it didn’t feel crowded and there were no drunken idiots. The food however is mediocre. Hard to get quality when feeding so many.
    Round Indicators
    Mike G Toronto, Canada. 03/23/2019 Family

    “I love Francisco Caamal”

    The resort is great. Clean, well maintained and the food is nice and fresh. Rooms are clean, AC works well. Special thanks to Francisco Caamal at the buffet restaurant who consistently went out of his way to help out me, my wife and kids every day. Thank you!
    Round Indicators
    jennyskins Puerto Aventuras, Mexico. 03/23/2019 Family

    “Great resort for a family of all ages”

    We just finished our 2nd trip to the barcelo maya colonial and we will come back. The food and service was incredible at all the buffet locations but our favorite breakfast spot was the buffet caribe!! The fresh fruit and juicer was fantastic every morning and i was greeted warmly every morning with a cappuccino and mimosa with fresh oj. Thank you lorenzo ruiz and mateo gusman for making breakfast amazing everyday. The entertainment left something to be desired but the pool and beach areas were clean and views were stunning. I traveled with my parents in thier 60s and my kids ranging from 18 to 8 and Barcelo had something for everyone. The ventura park for zipling was the real deal and it was the first time for all of us and we would DO IT again. The surf lessons for my son made his last two days and for 12 bucks for the hour it was money well spent. We will be returning !!!! Loved all the memories we created. The only reason i rated it 4 stars not 5 is because you have to pay for wifi each day and the front desk could use a CS training or 2. Hope this helps...jenn
    Round Indicators
    Diegomartinb2019 03/22/2019 Couples

    “Poor food quality and rooms with humidity”

    Food quality is very low. If you want to eat well, this is not the place. We tried all restaurant's during 13 nights, in most of them food was cold. Into the "italian" resto, dishes are kind of supermarket pasta. Buffet is middle level, you can eat a lot but nothing surprising. Rooms are ok in terms of space and furniture, but wet sheets all day due to humidity into the room. Very uncomfortable to sleep. Same with clothing, everything wet. We request service desk to do something to solve this, but nothing happened, all kind of apologises from service desk but no solution.

    EVALUATION

    Round Indicators

    • march 23 2019
    • Family

    Global57200435740

    “Awesome family experience.”


    So many awesome memories. The resort is so amazing and has everything you need to make incredible family experiences. The food is spectacular with so many choices of restaurants. The buffet is amazing with variety that can feed even the pickiest of eaters. This place is great.


    EVALUATION

    Round Indicators

    • march 23 2019
    • Surrey, Canada
    • Family

    Dhaliaqueen

    “Lovely setting!”


    This is a wonderful resort to bring your family. Clean, well-kept grounds, very friendly staff, with great pools and amazing beach. Very family orientated and even though we were there at spring break it didn’t feel crowded and there were no drunken idiots. The food however is mediocre. Hard to get quality when feeding so many.


    EVALUATION

    Round Indicators

    • march 23 2019
    • Toronto, Canada
    • Family

    Mike G

    “I love Francisco Caamal”


    The resort is great. Clean, well maintained and the food is nice and fresh. Rooms are clean, AC works well. Special thanks to Francisco Caamal at the buffet restaurant who consistently went out of his way to help out me, my wife and kids every day. Thank you!


    EVALUATION

    Round Indicators

    • march 23 2019
    • Puerto Aventuras, Mexico
    • Family

    jennyskins

    “Great resort for a family of all ages”


    We just finished our 2nd trip to the barcelo maya colonial and we will come back. The food and service was incredible at all the buffet locations but our favorite breakfast spot was the buffet caribe!! The fresh fruit and juicer was fantastic every morning and i was greeted warmly every morning with a cappuccino and mimosa with fresh oj. Thank you lorenzo ruiz and mateo gusman for making breakfast amazing everyday. The entertainment left something to be desired but the pool and beach areas were clean and views were stunning. I traveled with my parents in thier 60s and my kids ranging from 18 to 8 and Barcelo had something for everyone. The ventura park for zipling was the real deal and it was the first time for all of us and we would DO IT again. The surf lessons for my son made his last two days and for 12 bucks for the hour it was money well spent. We will be returning !!!! Loved all the memories we created. The only reason i rated it 4 stars not 5 is because you have to pay for wifi each day and the front desk could use a CS training or 2. Hope this helps...jenn


    EVALUATION

    Round Indicators

    • march 22 2019
    • Couples

    Diegomartinb2019

    “Poor food quality and rooms with humidity”


    Food quality is very low. If you want to eat well, this is not the place. We tried all restaurant's during 13 nights, in most of them food was cold. Into the "italian" resto, dishes are kind of supermarket pasta. Buffet is middle level, you can eat a lot but nothing surprising. Rooms are ok in terms of space and furniture, but wet sheets all day due to humidity into the room. Very uncomfortable to sleep. Same with clothing, everything wet. We request service desk to do something to solve this, but nothing happened, all kind of apologises from service desk but no solution.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts.