Barceló Hotel Pool  Maya Colonial
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Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Colonial

4.5/5 Round Indicators
| 7354 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


core.litOpiniones

Excellent

62% Complete

4597

Very good

23% Complete

1741

Average

8% Complete

597

Poor

3% Complete

252

Very poor

2% Complete

167

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    Round Indicators
    siouxLiverpool liverpool. 09/17/2018 Couples

    “Holiday 17 days barcelo”

    Food and drink is good except breakfast drinks ok always find something but not allowed to take food from any resteraunts for beach etc room great for space kept clean but very damp cases covered in mould damp beds trips very overpriced all can be done without reps hotel grounds beautiful great pools for kids sea at hotel perfect fish and turtles beach limestone quite rocky reception very busy always shops beautiful but too expensive entertainment not good all same spanish and not interesting bus service in hotel perfect staff mostly good and helpful festivals in mal brilliant location good always clean towels
    Round Indicators
    Ify N 09/16/2018 Solo travel

    “Good time. ”

    I stayed in the Barcelo Maya palace. The people here are very kind, and was able to help me out even though I didn’t speak Spanish. My room is set up very nicely. I wasn’t expecting so much, but I got a beautiful room and bathroom. The employees are kind, especially Michael Santos and Jesus Chimal. The beaches are good, even though there’s a lot of seaweed at the shore. There’s a lot of things to do here such as zip lining, snorkeling (it’s located outside the resort). I will come here again

    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Lfy N: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to reach them your good comments above mentioned. We hope to have the opportunity to receive you once again, it will be our pleasure to serve you. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    Round Indicators
    Iain T Paisley, United Kingdom. 09/16/2018 Family

    “Arrivvaaa Mexico ”

    Wee bit expensive but has been worth every penny . Trip of my lifetime food and restaurants are great. Downside very little free wifi had to pay for it or be in certain areas at specific times to get it free. Expect it to be free as paid enough for the package.

    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Lain T: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia maya.colonial.jrec@barcelo.com

    Round Indicators
    pat m 09/15/2018 Friends getaway

    “Colonial breakfast buffet”

    Alfredo bacab was a very attentive wait staff, he never missed a beat as soon as we walked thru the door every morning. It's nice to see someone take such pride in their work. Thank you Alfredo for making our breakfast a delight!

    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Pat m: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia maya.colonial.jrec@barcelo.com

    Round Indicators
    kleppina Hartland, Wisconsin. 09/15/2018 Family

    “Barcelo Maya Colonial Breakfast Buffet”

    We are finishing our 7 day stay at the Colonial. We ate at the Colonial breakfast buffet almost every morning and we had the pleasure of having Alfredo Bacab as our waiter. He was so fun and always made sure we felt like family in his home. Our cups were never dry and he always remembered who we were and was genuinely interested in our day and our stay atthe resort. Please, ask to sit in his section, he is great. Thanks Alfredo!

    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Kleppina: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have the privilege and the honor to share with you again soon. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    EVALUATION

    Round Indicators

    • september 17 2018
    • liverpool
    • Couples

    siouxLiverpool

    “Holiday 17 days barcelo”


    Food and drink is good except breakfast drinks ok always find something but not allowed to take food from any resteraunts for beach etc room great for space kept clean but very damp cases covered in mould damp beds trips very overpriced all can be done without reps hotel grounds beautiful great pools for kids sea at hotel perfect fish and turtles beach limestone quite rocky reception very busy always shops beautiful but too expensive entertainment not good all same spanish and not interesting bus service in hotel perfect staff mostly good and helpful festivals in mal brilliant location good always clean towels


    EVALUATION

    Round Indicators

    • september 16 2018
    • Solo travel

    Ify N

    “Good time. ”


    I stayed in the Barcelo Maya palace. The people here are very kind, and was able to help me out even though I didn’t speak Spanish. My room is set up very nicely. I wasn’t expecting so much, but I got a beautiful room and bathroom. The employees are kind, especially Michael Santos and Jesus Chimal. The beaches are good, even though there’s a lot of seaweed at the shore. There’s a lot of things to do here such as zip lining, snorkeling (it’s located outside the resort). I will come here again


    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Lfy N: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to reach them your good comments above mentioned. We hope to have the opportunity to receive you once again, it will be our pleasure to serve you. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    EVALUATION

    Round Indicators

    • september 16 2018
    • Paisley, United Kingdom
    • Family

    Iain T

    “Arrivvaaa Mexico ”


    Wee bit expensive but has been worth every penny . Trip of my lifetime food and restaurants are great. Downside very little free wifi had to pay for it or be in certain areas at specific times to get it free. Expect it to be free as paid enough for the package.


    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Lain T: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia maya.colonial.jrec@barcelo.com

    EVALUATION

    Round Indicators

    • september 15 2018
    • Friends getaway

    pat m

    “Colonial breakfast buffet”


    Alfredo bacab was a very attentive wait staff, he never missed a beat as soon as we walked thru the door every morning. It's nice to see someone take such pride in their work. Thank you Alfredo for making our breakfast a delight!


    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Pat m: Is a pleasure for us to know that you enjoyed your stay, also thank you for take your value time to share with us your experience, was an honor to have had the opportunity to serve you, we hope to receive you once again very soon. Best Regards. La Gerencia maya.colonial.jrec@barcelo.com

    EVALUATION

    Round Indicators

    • september 15 2018
    • Hartland, Wisconsin
    • Family

    kleppina

    “Barcelo Maya Colonial Breakfast Buffet”


    We are finishing our 7 day stay at the Colonial. We ate at the Colonial breakfast buffet almost every morning and we had the pleasure of having Alfredo Bacab as our waiter. He was so fun and always made sure we felt like family in his home. Our cups were never dry and he always remembered who we were and was genuinely interested in our day and our stay atthe resort. Please, ask to sit in his section, he is great. Thanks Alfredo!


    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Kleppina: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have the privilege and the honor to share with you again soon. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

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