Barceló Hotel Beach Maya Palace Deluxe
map

Barceló Maya Palace

Carretera Chetumal Puerto Juárez Km. 266,3   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Palace

4.5/5 Round Indicators
| 8853 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

63% Complete

5584

Very good

21% Complete

1922

Average

9% Complete

797

Poor

3% Complete

290

Very poor

2% Complete

260

Filter by

Sort by

    Round Indicators
    yanaygr North Miami Beach, Florida. 06/17/2018 Couples

    “No music”

    If you want to listen music in the pool, this is not the place to stay. The hotel is good but not entertainment at all. The hotel needs more entertainment and more fun it’s kind of boring. The food is good. Calling to service is like dying, they don’t answer and if you need something they take forever.
    Round Indicators
    Vrig 06/17/2018 Family

    “Caribe Ala-Carte Restaurant”

    Had a wonderful dinner at Caribe Restaurant in Barcelo Maya Palace. Our servers were Venancio and Oscar and they went out of their way to make sure our experience was great! The mayan coffee show and the coffee itself was excellent. The grilled lobster, coconut shrimp and hot chocolate fondue dessert were so good!
    Round Indicators
    joyloiseau Fargo, North Dakota. 06/17/2018 Family

    “June 2018”

    We really enjoyed this resort and all it had to offer! The food at especially Rodizio and Kyoto and their staff was so awesome! The pool towels and hotel room towels are huge which was also nice. I loved having 2 showers in the hotel room to get everyone through faster as well. The beach unfortunately was full of seaweed (which they say was not typical) and we also sat out 3 full days of rain, wind and lower than average temps which was a bummer but you can't plan in advance for that. We found other things to keep us busy during the rain! We felt completely safe the whole time and was a great first family trip out of the US!
    Round Indicators
    J5467TWmaryr Oxford, Mississippi. 06/17/2018 Family

    “Beautiful place and lots to do.”

    Great resort with beautiful grounds and excellent rooms! The pools were amazing and there was so much to do. The beach was very beautiful but rocky on the palace side. There was plenty of chairs for use but there was a lot of seaweed while we were there. Not much they could do about that but they did try to keep it cleaned up. Lots of fish to watch in the clear blue water so that was fun to see. Only complaint was the frozen drinks. They use a mix and way too much ice so they are pretty flavorless. This can be an easy fix and would have made our stay perfect if it was changed. Also the kids menu is the same in all the restaurants so that needs to be changed.
    Round Indicators
    Miguel A P 06/17/2018 Family

    “Great Family Vacation spot !!!”

    From top to bottom this place is great. The staff was very courteous and professional, the entertainment is great the food was delicious on all the restaurants specially at the Caribe Restaurant, the show were awesome i really enjoy my stay, we will be back for sure

    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
     Dear Miguel A P On behalf of the Barceló Palace Staff, we want thank you for choosing us as your holiday destination place, we always work on having everything perfect so you can have an incredible vacations!! thank you for your good comments!! We hope to have you again at our hotel!! Management.

    EVALUATION

    Round Indicators

    • june 17 2018
    • North Miami Beach, Florida
    • Couples

    yanaygr

    “No music”


    If you want to listen music in the pool, this is not the place to stay. The hotel is good but not entertainment at all. The hotel needs more entertainment and more fun it’s kind of boring. The food is good. Calling to service is like dying, they don’t answer and if you need something they take forever.


    EVALUATION

    Round Indicators

    • june 17 2018
    • Family

    Vrig

    “Caribe Ala-Carte Restaurant”


    Had a wonderful dinner at Caribe Restaurant in Barcelo Maya Palace. Our servers were Venancio and Oscar and they went out of their way to make sure our experience was great! The mayan coffee show and the coffee itself was excellent. The grilled lobster, coconut shrimp and hot chocolate fondue dessert were so good!


    EVALUATION

    Round Indicators

    • june 17 2018
    • Fargo, North Dakota
    • Family

    joyloiseau

    “June 2018”


    We really enjoyed this resort and all it had to offer! The food at especially Rodizio and Kyoto and their staff was so awesome! The pool towels and hotel room towels are huge which was also nice. I loved having 2 showers in the hotel room to get everyone through faster as well. The beach unfortunately was full of seaweed (which they say was not typical) and we also sat out 3 full days of rain, wind and lower than average temps which was a bummer but you can't plan in advance for that. We found other things to keep us busy during the rain! We felt completely safe the whole time and was a great first family trip out of the US!


    EVALUATION

    Round Indicators

    • june 17 2018
    • Oxford, Mississippi
    • Family

    J5467TWmaryr

    “Beautiful place and lots to do.”


    Great resort with beautiful grounds and excellent rooms! The pools were amazing and there was so much to do. The beach was very beautiful but rocky on the palace side. There was plenty of chairs for use but there was a lot of seaweed while we were there. Not much they could do about that but they did try to keep it cleaned up. Lots of fish to watch in the clear blue water so that was fun to see. Only complaint was the frozen drinks. They use a mix and way too much ice so they are pretty flavorless. This can be an easy fix and would have made our stay perfect if it was changed. Also the kids menu is the same in all the restaurants so that needs to be changed.


    EVALUATION

    Round Indicators

    • june 17 2018
    • Family

    Miguel A P

    “Great Family Vacation spot !!!”


    From top to bottom this place is great. The staff was very courteous and professional, the entertainment is great the food was delicious on all the restaurants specially at the Caribe Restaurant, the show were awesome i really enjoy my stay, we will be back for sure


    HBarcelo-Maya-Palace, Gerente at Barcelo Maya Palace, responded to this review
    Dear Miguel A P On behalf of the Barceló Palace Staff, we want thank you for choosing us as your holiday destination place, we always work on having everything perfect so you can have an incredible vacations!! thank you for your good comments!! We hope to have you again at our hotel!! Management.

    Close 

    Back Find a hotel

    Hotels in Costa Rica

    Select Costa Rica

    Hotels in Mexico

    Select Mexico

    Hotels in Panamá

    Select Panamá

    Hotels in Spain

    Select Spain

    Hotels in Germany

    Select Germany

    Hotels in Turkey

    Select Turkey

    Hotels in Italy

    Select Italy

    Hotels in Portugal

    Select Portugal

    Hotels in United Arab Emirates

    Select United Arab Emirates

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z