Barceló Hotel Beach  Maya Tropical
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Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Tropical

4.5/5 Round Indicators
| 5826 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

60% Complete

3545

Very good

23% Complete

1376

Average

8% Complete

482

Poor

4% Complete

248

Very poor

3% Complete

175

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    Round Indicators
    Beth H Marion, North Carolina. 09/24/2018 Family

    “Family, friends, fun and a grest resort”

    This resort can't be beat for the price. The service and friendliness of the staff is excellent. The grounds are beautiful. Everyone always hustles and works so hard. The restaurants are great and the buffets have something for everyone. The pools are huge and always clean. We love this resort and we always bring along new friends to experience a wonderful vacation. Already planning a trip for 2019.
    Round Indicators
    tisgrn England, United Kingdom. 09/24/2018 Friends getaway

    “Tired”

    The resort is tired in general There are 4 buffet restaurants (not including the palace hotel ) The tropical or colonial hotel being the best of the buffet restaurants take the a la carte options for the quality of food The complex has it's own shopping centre which caters for most of the entainments. the two main theatre have shows only between 9:30 and 10:30 in the evening All hotels have a bar Hit and miss if the casino is open The beach by tropical is the one to choose but the pools by the caribbe or beach hotel are the higher standards There are hundreds of lounge beds on the resort so you will find your spot to sunbathe Staff work tirelessly and with a smile but the size of the resort does not allow consistent standards to be maintained throughout the resort Development in progress for a diamond hotel on site but the current estate needs attention
    Round Indicators
    Gazl80 Stoke-on-Trent, United Kingdom. 09/24/2018 Family

    “Great holiday, amazing resort!”

    Had a great holiday - so welcoming, clean & we'll maintained resort with 5 hotels grouped on 1 complex. Plenty of choice for restaurants with great choice of good quality food, several bars, shops, spa/gym, bowling/sports, pools, nice beach with plenty of sunbeds & hammocks. Staff were all very friendly & helpful - highly recommended!
    Round Indicators
    Mike J 09/23/2018

    “Below average ”

    Went to Santa Fe steak house restaurant there , steak very bad quality and appetizer came cold , will not go back for sure . Service was ok , not recommended if you want a good steak. Took a rib eye and New York steak and was not what we wanted I will vote for only one star although I think location was good
    Round Indicators
    18mandygriffiths Sheffield, United Kingdom. 09/23/2018 Couples

    “Back today”

    Just back today. Hotel lovely, gift shops really expensive. Beach is good lots of seaweed at times but they do there best to clear it. Due to it been not busy the alacart restaurants wasn't open all the time which I think was wrong also kids pool was closed second week and fountain was off. You pick a hotel for these things and they should be there to use

    EVALUATION

    Round Indicators

    • september 24 2018
    • Marion, North Carolina
    • Family

    Beth H

    “Family, friends, fun and a grest resort”


    This resort can't be beat for the price. The service and friendliness of the staff is excellent. The grounds are beautiful. Everyone always hustles and works so hard. The restaurants are great and the buffets have something for everyone. The pools are huge and always clean. We love this resort and we always bring along new friends to experience a wonderful vacation. Already planning a trip for 2019.


    EVALUATION

    Round Indicators

    • september 24 2018
    • England, United Kingdom
    • Friends getaway

    tisgrn

    “Tired”


    The resort is tired in general There are 4 buffet restaurants (not including the palace hotel ) The tropical or colonial hotel being the best of the buffet restaurants take the a la carte options for the quality of food The complex has it's own shopping centre which caters for most of the entainments. the two main theatre have shows only between 9:30 and 10:30 in the evening All hotels have a bar Hit and miss if the casino is open The beach by tropical is the one to choose but the pools by the caribbe or beach hotel are the higher standards There are hundreds of lounge beds on the resort so you will find your spot to sunbathe Staff work tirelessly and with a smile but the size of the resort does not allow consistent standards to be maintained throughout the resort Development in progress for a diamond hotel on site but the current estate needs attention


    EVALUATION

    Round Indicators

    • september 24 2018
    • Stoke-on-Trent, United Kingdom
    • Family

    Gazl80

    “Great holiday, amazing resort!”


    Had a great holiday - so welcoming, clean & we'll maintained resort with 5 hotels grouped on 1 complex. Plenty of choice for restaurants with great choice of good quality food, several bars, shops, spa/gym, bowling/sports, pools, nice beach with plenty of sunbeds & hammocks. Staff were all very friendly & helpful - highly recommended!


    EVALUATION

    Round Indicators

    • september 23 2018

    Mike J

    “Below average ”


    Went to Santa Fe steak house restaurant there , steak very bad quality and appetizer came cold , will not go back for sure . Service was ok , not recommended if you want a good steak. Took a rib eye and New York steak and was not what we wanted I will vote for only one star although I think location was good


    EVALUATION

    Round Indicators

    • september 23 2018
    • Sheffield, United Kingdom
    • Couples

    18mandygriffiths

    “Back today”


    Just back today. Hotel lovely, gift shops really expensive. Beach is good lots of seaweed at times but they do there best to clear it. Due to it been not busy the alacart restaurants wasn't open all the time which I think was wrong also kids pool was closed second week and fountain was off. You pick a hotel for these things and they should be there to use


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.