Barceló Hotel Beach  Maya Tropical
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Barceló Maya Tropical

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Tropical

4.5/5 Round Indicators
| 5479 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

61% Complete

3375

Very good

23% Complete

1307

Average

7% Complete

435

Poor

3% Complete

218

Very poor

2% Complete

144

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    Round Indicators
    yup_1976 North Conway, New Hampshire. 06/18/2018

    “Affordable Luxury in paradise!”

    My wife and I have been to Mexico many times in the past few years, staying at a different all inclusive each time. We always splurge for the privilege, or platinum, package as we have found they are worth it. We did so this time as well in a Junior Suite Ocean front platinum. We were there from May 9th through the 14th. The whole experience from the people, (especially Giovanna from La Trattoria restaurant) to the restaurants, to the buffets, to the beach, to the grounds....it all was fantastic, and we have decided that this is our place to visit in Mexico from this point forward without searching for any others. We are already planning our next trip there and can not wait to go back.
    Round Indicators
    Shae M 06/18/2018 Family

    “Fantastic stay.”

    My family started in a premium level Jr suite with an oceanfront view in the tropical section of the complex. Rooms have either a king bed or two doubles (NOT queen). We had two doubles with our 16y/o on the day bed/couch. We have learned not to fight the bedding just go with it and each of us take a bed since we are only three. The pool and beach areas are well kept and have plenty of chairs. Trees abound for ready ability to find shade if desired. We ate in all restaurants except one of the Japanese restaurants. All food had been above average. Little things even at the buffet place the food here a step above the norm. A wide variety of fresh fruit at breakfast, including mango, plums, dragon fruit, pears and many more. Staff members are friendly and helpful. A great place to stay!
    Round Indicators
    patricka251962 Bear, Delaware. 06/18/2018 Couples

    “WEEK OF JUNE 9TH”

    Went there for the week of June 9th for one week. 4th time there.We are from Delaware and drove to BWI ,South West Air Lines.Private /direct transportation from the airport,takes about 1 hour.Check in was easy no problems.My brother came in late and had many problems. Estabon@ the colonial saved the day for them and got it straightened out,took another day .It does seen from the reviews i have read late check ins problems ,early check ins no problems your call.Our room 7447 was cleaned every day and bar stock evey day (great job).The beach is still great but there seems to be more rocks so bring swim shoes.Pools and restaurants,buffet were awsome,Big thanks to Eduie @ the seafood,Jourge @steakhouse,Jeses @kaoto ,Jose at trop pool bar .Please note i have never have upgrade to premium level,this time we did not leave the resort but have in other years and alaways felt safe,if using a taxi get price before leaving .all in all was a great time .The mall is new and was useful and the can barter to buy anything.Will be back in a couple of years so let the count down begin.
    Round Indicators
    adamfelske 06/18/2018 Couples

    “Fantastic resort! Will go again”

    Fantastic resort! Will go again Great food, great beaches great pools great pool bar. Amazing gym, amazing Spa. We got like 12000+ steps a day just walking around this expansive place. So many things to do and so many places to explore! Highly recommend this place!

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear adamfelske, We would like to thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to having you as our guest again in the near future. The Management.

    Round Indicators
    whitmoreandassoc2018 Lexington, Kentucky. 06/17/2018 Family

    “Great memory making trip”

    My husband and I were at the palace for my wedding planning conference last fall and we loved it so much we had to come back with our two teenagers. They fell in love with it as much as we did. Great trip

    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
     Dear whitmoreandassoc2018, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Tropical hotel with us and Tripadvisor readers. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. The Management.

    EVALUATION

    Round Indicators

    • june 18 2018
    • North Conway, New Hampshire

    yup_1976

    “Affordable Luxury in paradise!”


    My wife and I have been to Mexico many times in the past few years, staying at a different all inclusive each time. We always splurge for the privilege, or platinum, package as we have found they are worth it. We did so this time as well in a Junior Suite Ocean front platinum. We were there from May 9th through the 14th. The whole experience from the people, (especially Giovanna from La Trattoria restaurant) to the restaurants, to the buffets, to the beach, to the grounds....it all was fantastic, and we have decided that this is our place to visit in Mexico from this point forward without searching for any others. We are already planning our next trip there and can not wait to go back.


    EVALUATION

    Round Indicators

    • june 18 2018
    • Family

    Shae M

    “Fantastic stay.”


    My family started in a premium level Jr suite with an oceanfront view in the tropical section of the complex. Rooms have either a king bed or two doubles (NOT queen). We had two doubles with our 16y/o on the day bed/couch. We have learned not to fight the bedding just go with it and each of us take a bed since we are only three. The pool and beach areas are well kept and have plenty of chairs. Trees abound for ready ability to find shade if desired. We ate in all restaurants except one of the Japanese restaurants. All food had been above average. Little things even at the buffet place the food here a step above the norm. A wide variety of fresh fruit at breakfast, including mango, plums, dragon fruit, pears and many more. Staff members are friendly and helpful. A great place to stay!


    EVALUATION

    Round Indicators

    • june 18 2018
    • Bear, Delaware
    • Couples

    patricka251962

    “WEEK OF JUNE 9TH”


    Went there for the week of June 9th for one week. 4th time there.We are from Delaware and drove to BWI ,South West Air Lines.Private /direct transportation from the airport,takes about 1 hour.Check in was easy no problems.My brother came in late and had many problems. Estabon@ the colonial saved the day for them and got it straightened out,took another day .It does seen from the reviews i have read late check ins problems ,early check ins no problems your call.Our room 7447 was cleaned every day and bar stock evey day (great job).The beach is still great but there seems to be more rocks so bring swim shoes.Pools and restaurants,buffet were awsome,Big thanks to Eduie @ the seafood,Jourge @steakhouse,Jeses @kaoto ,Jose at trop pool bar .Please note i have never have upgrade to premium level,this time we did not leave the resort but have in other years and alaways felt safe,if using a taxi get price before leaving .all in all was a great time .The mall is new and was useful and the can barter to buy anything.Will be back in a couple of years so let the count down begin.


    EVALUATION

    Round Indicators

    • june 18 2018
    • Couples

    adamfelske

    “Fantastic resort! Will go again”


    Fantastic resort! Will go again Great food, great beaches great pools great pool bar. Amazing gym, amazing Spa. We got like 12000+ steps a day just walking around this expansive place. So many things to do and so many places to explore! Highly recommend this place!


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear adamfelske, We would like to thank you for choosing Barceló Maya Tropical to spend your vacations and for the feedback of your recent holiday experience. Guest satisfaction is our number one goal and we are happy our hotel and staff were able to meet all your needs during your stay. Looking forward to having you as our guest again in the near future. The Management.

    EVALUATION

    Round Indicators

    • june 17 2018
    • Lexington, Kentucky
    • Family

    whitmoreandassoc2018

    “Great memory making trip”


    My husband and I were at the palace for my wedding planning conference last fall and we loved it so much we had to come back with our two teenagers. They fell in love with it as much as we did. Great trip


    BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
    Dear whitmoreandassoc2018, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Maya Tropical hotel with us and Tripadvisor readers. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. The Management.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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