Barceló Hotel Beach  Punta Umbría Beach Resort
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Map and location

Avenida del Decano, s/n   21100 Punta Umbría , Huelva   Andalucía  


Places of Interest

122 km Seville Airport

19.1 km Huelva Railway Station

8 km Nuevo Portil Golf Course

50 m Enebrales Nature Park

Guest reviews.

There is no better expert than a traveller.

Barceló Punta Umbría Beach Resort

4.0/5 Round Indicators
| 7608 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

40% Complete

3092

Very good

33% Complete

2534

Average

14% Complete

1104

Poor

6% Complete

491

Very poor

5% Complete

387

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    Round Indicators
    CaptRajiv L'Hospitalet de Llobregat, Spain. 11/04/2018 Business

    “Old Age Home”

    Stayed in the hotel in Nov, its offseason. It was terrible. Half of the hotel was shut down, The front desk did not pick up the phone, took a lot of time to get to the operational half of the hotel. The rooms are old and most of the things not working such as TV.. The internet speed is very slow, takes forever to load a page, and forget if you want to stream a serial. It looked like an old age home and operates like one.

    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
     Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. On the other hand, we were very sorry that our facilities and our rooms did not meet your expectations. Therefore, we thank you for your constructive comments, and we recommend that for future stays do not hesitate to contact our customer service center, who will kindly assist you and inform you about our hotels, and choose the one that best suits your needs. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    debbieprice537 Crawley, United Kingdom. 10/25/2018 Business

    “Business MeetinBarcelo PUnta Umbria Beach Resort”

    A pleasant stay - due to the nature of our meeting and demands on my time it would have been better if restaurants could have been more flexible for food past the serving times or provided alternative refreshments for the organisers

    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Punta Umbría Beach Resort hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    Sue L Killington. 10/21/2018 Friends getaway

    “Fabulous hotel”

    We stayed in this hotel for a week in mid October. From the moment we arrived it was hard to find fault with anything. Quick and efficient check in. Lovely rooms overlooking the Nature Reserve and the sea. We were there on a half board basis. There was a wide variety of food available at every meal with cooking stations for meat and fish in the evening and omelettes at breakfast time. There were always HOT plates available. The staff were friendly and helpful and every time we went to reception to ask for maps/information etc they couldn't do enough for us. We went by bus to Huelva and with help from reception staff, were able to arrange for a superb local guide to take us to the Marismas del Odiel where we watched flamingos, spoonbills, an osprey etc etc..The hotel is situated on a fabulous beach. We had a WONDERFUL holiday.
    Round Indicators
    nicoletaivan 10/21/2018 Business

    “My staying in Barcel Punta Umbria Beach Resort”

    Even just for business purposes, I have enjoyed being hosted at your facility.I have been impressed by your service and worm environment, even very big facility, I felt welcomed.Thank you for your personnel dedication and professionalism.
    Round Indicators
    blaircheekooree 10/20/2018 Business

    “OK but not for me”

    Basic hotel = basic experienceI wouldn't stay at this hotel again. Many staff do not speak English and they are not particularly friendly. There isn't much near the hotel, so not very exciting. Save your money and choose somewhere else.

    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
     Dear guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Puna Umbría Beach Resort hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. Although all of our receptionists are able to communicate in most of our international guests' languages, at Barceló we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    EVALUATION

    Round Indicators

    • november 4 2018
    • L'Hospitalet de Llobregat, Spain
    • Business

    CaptRajiv

    “Old Age Home”


    Stayed in the hotel in Nov, its offseason. It was terrible. Half of the hotel was shut down, The front desk did not pick up the phone, took a lot of time to get to the operational half of the hotel. The rooms are old and most of the things not working such as TV.. The internet speed is very slow, takes forever to load a page, and forget if you want to stream a serial. It looked like an old age home and operates like one.


    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
    Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. On the other hand, we were very sorry that our facilities and our rooms did not meet your expectations. Therefore, we thank you for your constructive comments, and we recommend that for future stays do not hesitate to contact our customer service center, who will kindly assist you and inform you about our hotels, and choose the one that best suits your needs. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    EVALUATION

    Round Indicators

    • october 25 2018
    • Crawley, United Kingdom
    • Business

    debbieprice537

    “Business MeetinBarcelo PUnta Umbria Beach Resort”


    A pleasant stay - due to the nature of our meeting and demands on my time it would have been better if restaurants could have been more flexible for food past the serving times or provided alternative refreshments for the organisers


    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Punta Umbría Beach Resort hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    EVALUATION

    Round Indicators

    • october 21 2018
    • Killington
    • Friends getaway

    Sue L

    “Fabulous hotel”


    We stayed in this hotel for a week in mid October. From the moment we arrived it was hard to find fault with anything. Quick and efficient check in. Lovely rooms overlooking the Nature Reserve and the sea. We were there on a half board basis. There was a wide variety of food available at every meal with cooking stations for meat and fish in the evening and omelettes at breakfast time. There were always HOT plates available. The staff were friendly and helpful and every time we went to reception to ask for maps/information etc they couldn't do enough for us. We went by bus to Huelva and with help from reception staff, were able to arrange for a superb local guide to take us to the Marismas del Odiel where we watched flamingos, spoonbills, an osprey etc etc..The hotel is situated on a fabulous beach. We had a WONDERFUL holiday.


    EVALUATION

    Round Indicators

    • october 21 2018
    • Business

    nicoletaivan

    “My staying in Barcel Punta Umbria Beach Resort”


    Even just for business purposes, I have enjoyed being hosted at your facility.I have been impressed by your service and worm environment, even very big facility, I felt welcomed.Thank you for your personnel dedication and professionalism.


    EVALUATION

    Round Indicators

    • october 20 2018
    • Business

    blaircheekooree

    “OK but not for me”


    Basic hotel = basic experienceI wouldn't stay at this hotel again. Many staff do not speak English and they are not particularly friendly. There isn't much near the hotel, so not very exciting. Save your money and choose somewhere else.


    HotelBarceloResort, Director General at Barcelo Punta Umbria Beach Resort, responded to this review
    Dear guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Puna Umbría Beach Resort hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. Our staff's service and kindness is one of our main strenghts and we are quite disappointed to hear that you felt we underperformed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. Although all of our receptionists are able to communicate in most of our international guests' languages, at Barceló we strongly believe in continuous trainings for our employees therefore we will make sure to offer official languages classes to all those members in need of improvement in this aspect of their duties. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Barceló Hotel Convention Room  Punta Umbría Beach Resort

    When a natural beach paradise becomes an idyllic family destination.

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