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Tren hacia el hotel Barceló Málaga
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Map and location

Estación Vialia Maria Zambrano Héroe de Sostoa, 2   29002 Málaga , Andalucía   España  


Places of Interest

10.3 km Malaga/Costa del Sol Airport

10 km Golf course

500 m San Andrés beach/Huelin beach

2 km Picasso Museum & Cathedral

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Málaga

4.5/5 Round Indicators
| 4602 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

58% Complete

2681

Very good

33% Complete

1524

Average

5% Complete

273

Poor

1% Complete

78

Very poor

0% Complete

46

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    Round Indicators
    2222wonderful777 Malaga, Spain. 12/04/2019 Business

    “Accident on slide”

    I was having a drink, having been here many times I decided to try out the slide.... THIS IS A WARNING... although a lovely idea. I landed on my sacrum (on the hard, tiled floor), I was totally incapacitated for few mins - I literally couldn’t move from the pain & shock. I’m hoping there won’t be any long term damage. The staff surprised me with their lack of care. This needs to be amended in some way as I’m sure I’m not the first to have had this problem. When I asked to speak to the manager again I was told he had gone home(I wanted to find out if there was an “incident form” or the like to complete. Im shocked at the lack of care & attention.
    Round Indicators
    richardstacey007 12/03/2019 Friends getaway

    “Lovable”

    This is a 5star hotel with 4 stars because it does not have a gym or parking on site this hotel has the best employees of anywhere i have stayed they would make any business a success its a must stay place if you are going to Seville
    Round Indicators
    simonamX1983PR 12/02/2019 Solo travel

    “Very nice!”

    Very goog location, the personal is profesional, and the restaurant is excelent, especialy Mihai from gastrobar, is profesional and friendly! Irecomand this hotel. The food ia very good! The room is nice and clean.
    Round Indicators
    Andrew P UK. 11/30/2019 Couples

    “Don’t waste your money”

    Poor hotel old, tatty public areas, poor staff morale and rooms sub standard. AC turned off in rooms despite adverts air conditioned rooms poor hot food offering at breakfast. Staff poorly motivated and reception particularly unfriendly

    BMalaga, Management at Barcelo Malaga, responded to this review
     Dear Andrew, Although we sincerely regret your disappointment with your stay in our Barceló Málaga, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Regarding the air-conditioning, we are sorry about the problem with the functioning of the system in your room. Once you notified it to Reception, we immediately moved you to another room, as well as helped you with moving your luggage and belongings to the new room. For that reason, we are surprised regarding your comments about the friendliness of our Reception staff, as we always tried to help you during this incident and their friendliness is one of the better-valued aspects by our guests. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Málaga. Best regards, The Management

    Round Indicators
    patsygarner76 Derbyshire, United Kingdom. 11/29/2019 Friends getaway

    “Great hotel and staff”

    Excellent hotel ideal location. Friendly staff especially the bar staff and special thanks to Mihai for looking after us so well. Would most certainly recommend this hotel. Such a good find! Rooms are very clean and spacious. Would be useful though if coffee and tea making facilities were included in the room as the cups and kettle are there!

    EVALUATION

    Round Indicators

    • december 4 2019
    • Malaga, Spain
    • Business

    2222wonderful777

    “Accident on slide”


    I was having a drink, having been here many times I decided to try out the slide.... THIS IS A WARNING... although a lovely idea. I landed on my sacrum (on the hard, tiled floor), I was totally incapacitated for few mins - I literally couldn’t move from the pain & shock. I’m hoping there won’t be any long term damage. The staff surprised me with their lack of care. This needs to be amended in some way as I’m sure I’m not the first to have had this problem. When I asked to speak to the manager again I was told he had gone home(I wanted to find out if there was an “incident form” or the like to complete. Im shocked at the lack of care & attention.


    EVALUATION

    Round Indicators

    • december 3 2019
    • Friends getaway

    richardstacey007

    “Lovable”


    This is a 5star hotel with 4 stars because it does not have a gym or parking on site this hotel has the best employees of anywhere i have stayed they would make any business a success its a must stay place if you are going to Seville


    EVALUATION

    Round Indicators

    • december 2 2019
    • Solo travel

    simonamX1983PR

    “Very nice!”


    Very goog location, the personal is profesional, and the restaurant is excelent, especialy Mihai from gastrobar, is profesional and friendly! Irecomand this hotel. The food ia very good! The room is nice and clean.


    EVALUATION

    Round Indicators

    • november 30 2019
    • UK
    • Couples

    Andrew P

    “Don’t waste your money”


    Poor hotel old, tatty public areas, poor staff morale and rooms sub standard. AC turned off in rooms despite adverts air conditioned rooms poor hot food offering at breakfast. Staff poorly motivated and reception particularly unfriendly


    BMalaga, Management at Barcelo Malaga, responded to this review
    Dear Andrew, Although we sincerely regret your disappointment with your stay in our Barceló Málaga, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Regarding the air-conditioning, we are sorry about the problem with the functioning of the system in your room. Once you notified it to Reception, we immediately moved you to another room, as well as helped you with moving your luggage and belongings to the new room. For that reason, we are surprised regarding your comments about the friendliness of our Reception staff, as we always tried to help you during this incident and their friendliness is one of the better-valued aspects by our guests. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Málaga. Best regards, The Management

    EVALUATION

    Round Indicators

    • november 29 2019
    • Derbyshire, United Kingdom
    • Friends getaway

    patsygarner76

    “Great hotel and staff”


    Excellent hotel ideal location. Friendly staff especially the bar staff and special thanks to Mihai for looking after us so well. Would most certainly recommend this hotel. Such a good find! Rooms are very clean and spacious. Would be useful though if coffee and tea making facilities were included in the room as the cups and kettle are there!


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