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Barceló Hotel Interiors  Bilbao Nervión
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Map and location

Paseo Campo Volantín, 11   48007 Bilbao , País Vasco   España  


Places of Interest

9 km Bilbao

200 m RENFE Abando, Metro Station

15 km Puerto

200 m Guggenheim Museum

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Bilbao Nervión

4.5/5 Round Indicators
| 3958 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

46% Complete

1845

Very good

39% Complete

1561

Average

9% Complete

373

Poor

2% Complete

108

Very poor

1% Complete

71

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    Round Indicators
    KLBOS Burnham-On-Sea, United Kingdom. 01/21/2020 Couples

    “Excellent as always”

    This was our 5th stay at the Barceló and it’s always good. We were due to stay before Christmas but our flight was cancelled due to the French strikes, the hotel were very efficient and readily transferred our reservation to January and not charging a fee. There have been some minor changes since our last trip. All of the staff we encountered were exceptionally friendly and helpful. The ladies in the bar would ask if you wanted a further drink just before they closed. The bar area is open plan in the lobby , good choice of drinks and snacks at reasonable prices , no more expensive than outside bars. The lobby has lots of seating areas and leads to the restaurant which looked popular although we haven’t eaten here.the menu changes daily and is advertised on information boards in the lobby and outside. There are two breakfast options one in the restaurant and a snack type option near the bar area. Our room was located on the 4th floor, it was very quiet as it faced the back. It was extremely clean and had a huge comfy bed. Tea and coffee facilities were available together with a small mini bar. I am not a big fan of the bathroom arrangements in some rooms , we were on a short trip so lived with it. The shower and toilet open up into the room and the sink acts as a room divide. This can prove awkward when two people are trying to get ready at the same time as the bathroom area is quite small. The shower was powerful and had a soap dispenser inside. Checkout was efficient and you are able to leave bags. This hotel is perfectly located to cover the whole city , turn left and you get to old town in less than 10 mins , turn right and it’s less than 10 mins to the Guggenheim or shopping area. Plenty of bars and restaurants around. Very good facilities at a reasonable cost in a superb location. We love Bilbao and will certainly be back and would stay here again.
    Round Indicators
    ingridl893 Ystad, Sweden. 01/07/2020

    “A nice and friendly hotel”

    This hotel has a very good location near everything you like to see in Bilbao, alking distance to Guggenheim and The old town. Friendly staff, and they speak good English. We had a suit on the 3:rd floor, maybe not up to what is shown on the photos! A very long suit wit a strange "TV-room" as you enter the suit. Not much to use there, not so "cosy". A coffee making machine that was good, not cleaned though. Open sugar bag since last guest! View towards the river was nice, bath and toilet ok. All over ok value for money but not top rating.

    BilbaoNervion, Director de Relaciones con Clientes at Barcelo Bilbao Nervion, responded to this review
     Dear guest, First of all, we would like to thank you for choosing us in your last visit to Bilbao and for sharing this nice review in TripAdvisor. We are sorry you didn't like the suite layout, we will take your opinion into account for future renovations. Also, accept our apologies regarding the cleanliness of the coffee machine, we will talk with the cleaning team in order to tell them what happened and prevent this from happening again. Regarding the location, we are glad you liked it and that you could enjoy the main points of interest as the Old Town and the Guggenheim Museum. Thanks as well for pointing out the kindness of our staff. We will make sure to share your kind words as we know it will mean a great deal to them. We really hope to welcome you again soon. Kind regards, Management Team Barceló Bilbao Nervión

    Round Indicators
    Benjamin B Lausanne, Switzerland. 01/02/2020

    “Nice hotel to visit Bilbao”

    It is just at the border of the center but the hotel is really nice, comfy and you can take a quick breakfast if you don't want to pay for the buffet breakfast. Nice location and easy to visit the city by foot.
    Round Indicators
    Kallang Singapore. 01/01/2020 Family

    “Good value hotel in good location”

    Pros (1) Good location along river between Guggenheim museum and old town (2) Able to book 2 adjoining rooms (3) Room service breakfast is good and reasonably priced (4) Room service comes within 20 minutes (5) Quiet (6) Amenities like toothbrush and shaver provided (7) Good value for price Cons (1) No separate room for shower and wc (2) No porter to carry luggage. You have to do it yourself
    Round Indicators
    jjapLancashire lancashire. 01/01/2020 Couples

    “Christmas break”

    Stayed here during a 3 day break to Bilbao. Hotel spotless and rooms very comfortable with tea and coffee facilities.My second stay here. Excellent location for Guggenheim and old town and main town. Just walk along the river. Cross the bridges.

    EVALUATION

    Round Indicators

    • january 21 2020
    • Burnham-On-Sea, United Kingdom
    • Couples

    KLBOS

    “Excellent as always”


    This was our 5th stay at the Barceló and it’s always good. We were due to stay before Christmas but our flight was cancelled due to the French strikes, the hotel were very efficient and readily transferred our reservation to January and not charging a fee. There have been some minor changes since our last trip. All of the staff we encountered were exceptionally friendly and helpful. The ladies in the bar would ask if you wanted a further drink just before they closed. The bar area is open plan in the lobby , good choice of drinks and snacks at reasonable prices , no more expensive than outside bars. The lobby has lots of seating areas and leads to the restaurant which looked popular although we haven’t eaten here.the menu changes daily and is advertised on information boards in the lobby and outside. There are two breakfast options one in the restaurant and a snack type option near the bar area. Our room was located on the 4th floor, it was very quiet as it faced the back. It was extremely clean and had a huge comfy bed. Tea and coffee facilities were available together with a small mini bar. I am not a big fan of the bathroom arrangements in some rooms , we were on a short trip so lived with it. The shower and toilet open up into the room and the sink acts as a room divide. This can prove awkward when two people are trying to get ready at the same time as the bathroom area is quite small. The shower was powerful and had a soap dispenser inside. Checkout was efficient and you are able to leave bags. This hotel is perfectly located to cover the whole city , turn left and you get to old town in less than 10 mins , turn right and it’s less than 10 mins to the Guggenheim or shopping area. Plenty of bars and restaurants around. Very good facilities at a reasonable cost in a superb location. We love Bilbao and will certainly be back and would stay here again.


    EVALUATION

    Round Indicators

    • january 7 2020
    • Ystad, Sweden

    ingridl893

    “A nice and friendly hotel”


    This hotel has a very good location near everything you like to see in Bilbao, alking distance to Guggenheim and The old town. Friendly staff, and they speak good English. We had a suit on the 3:rd floor, maybe not up to what is shown on the photos! A very long suit wit a strange "TV-room" as you enter the suit. Not much to use there, not so "cosy". A coffee making machine that was good, not cleaned though. Open sugar bag since last guest! View towards the river was nice, bath and toilet ok. All over ok value for money but not top rating.


    BilbaoNervion, Director de Relaciones con Clientes at Barcelo Bilbao Nervion, responded to this review
    Dear guest, First of all, we would like to thank you for choosing us in your last visit to Bilbao and for sharing this nice review in TripAdvisor. We are sorry you didn't like the suite layout, we will take your opinion into account for future renovations. Also, accept our apologies regarding the cleanliness of the coffee machine, we will talk with the cleaning team in order to tell them what happened and prevent this from happening again. Regarding the location, we are glad you liked it and that you could enjoy the main points of interest as the Old Town and the Guggenheim Museum. Thanks as well for pointing out the kindness of our staff. We will make sure to share your kind words as we know it will mean a great deal to them. We really hope to welcome you again soon. Kind regards, Management Team Barceló Bilbao Nervión

    EVALUATION

    Round Indicators

    • january 2 2020
    • Lausanne, Switzerland

    Benjamin B

    “Nice hotel to visit Bilbao”


    It is just at the border of the center but the hotel is really nice, comfy and you can take a quick breakfast if you don't want to pay for the buffet breakfast. Nice location and easy to visit the city by foot.


    EVALUATION

    Round Indicators

    • january 1 2020
    • Singapore
    • Family

    Kallang

    “Good value hotel in good location”


    Pros (1) Good location along river between Guggenheim museum and old town (2) Able to book 2 adjoining rooms (3) Room service breakfast is good and reasonably priced (4) Room service comes within 20 minutes (5) Quiet (6) Amenities like toothbrush and shaver provided (7) Good value for price Cons (1) No separate room for shower and wc (2) No porter to carry luggage. You have to do it yourself


    EVALUATION

    Round Indicators

    • january 1 2020
    • lancashire
    • Couples

    jjapLancashire

    “Christmas break”


    Stayed here during a 3 day break to Bilbao. Hotel spotless and rooms very comfortable with tea and coffee facilities.My second stay here. Excellent location for Guggenheim and old town and main town. Just walk along the river. Cross the bridges.


    Fachada del hotel Barceló Bilbao Nervión
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