Barceló Hotel Room Service  Emperatriz
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Barceló Emperatriz

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

5.5 km Chamartín

5 km Madrid Atocha Railway Station

0.4 km “Gregorio Marañón” Metro station

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 718 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

78% Complete

567

Very good

16% Complete

120

Average

2% Complete

17

Poor

1% Complete

8

Very poor

0% Complete

6

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    Round Indicators
    iecolm Dublin, Ireland. 05/19/2018 Business

    “Lovely boutique hotel”

    This hotel has a welcoming homely feel to it which is nice when away for business.the rooms are modern with a contemporary feel at the same time welcoming and relaxing The breakfast has a good selection of fruits and cold meats with eggs to order on demand. There was a nice small pool and terrace on the top. Have stayed in a number of other 5star hotel in close proximity for work but this is far superior and will stay here in future

    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
     Dear guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations, also we are so happy to hear that you felt like home. Moreover, thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Barcelo Emperatriz Team

    Round Indicators
    christianoneu Milan, Italy. 05/17/2018 Business

    “good place”

    fine and stylish hotel in a great location it is not cheap but it is worth it. we liked it. the staff is fine. the bar was good. we did not try the restaurant but I was told good things. we really liked it

    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
     Dear Mr. Christian, Thank you for reviewing your recent stay in our Barceló Emperatriz. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for pointing out the beauty and comfort of our newly refurbished hotel designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive hotel plays a key role to our guests' overall holiday experience. On the other hand, the kindness and enthusiasm of our staff, their friendliness and helpfulness is one of our hotels’ main strength and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barceló Emperatriz Team

    Round Indicators
    elwalsinio 05/17/2018 Couples

    “Stylish”

    Superb place and very good service with a lovely terrace and decent fitness room. Food and drink also top notch. It was only a short cab ride into the centre and the park was only a short walk. Strong hotel!

    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. Reading your comments, we are so happy to hear that you really liked our hotel services from our amazing rooftop to our location in Salamanca district. Moreover, it’s good to know that you enjoyed our offer of food and beverage, we always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Barcelo Emperatriz Team

    Round Indicators
    Carla C Alexandria, Virginia. 05/11/2018 Family

    “Lovely Stay”

    The room was lovely as was the staff, and we very much enjoyed the balcony with its view of Salamanca. The hats and robes were a nice touch to make us feel welcome in Madrid. We would certainly book here again.

    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
     Dear Mrs. Carla, Firstly, we would like to thank you for choosing our Barceló Emperatriz hotel for your holidays in Madrid and for the review you shared, all of your kind words about your stay with us are great to hear. Making you feel welcome with a small detail, such a hat, makes us feel really great. We truly appreciate your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Likewise, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all time. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barcelo Emperatriz Team

    Round Indicators
    kfawzy537824 Cairo, Egypt. 05/08/2018 Couples

    “Nice stay - nothing bad to say”

    its a comfortable and practical hotel. the location depends on how well you know madrid ..if you like the Chamberi area, then its a great location because its on the border of Salamanca and Chamberi. I can not say anything about it; but to be very fair you want find any luxurious aspects. But I would definitely stay there again

    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. Likewise, we are so happy to read that our hotel was comfortable for you, in the case of the location, we are in Salamanca District and from here is very easy to get to many places such as city center of Madrid, Serrano street and more. Also, nearby you can find a variety of great restaurants and shopping places. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • may 19 2018
    • Dublin, Ireland
    • Business

    iecolm

    “Lovely boutique hotel”


    This hotel has a welcoming homely feel to it which is nice when away for business.the rooms are modern with a contemporary feel at the same time welcoming and relaxing The breakfast has a good selection of fruits and cold meats with eggs to order on demand. There was a nice small pool and terrace on the top. Have stayed in a number of other 5star hotel in close proximity for work but this is far superior and will stay here in future


    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
    Dear guest, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations, also we are so happy to hear that you felt like home. Moreover, thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. At Barceló we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Barcelo Emperatriz Team

    EVALUATION

    Round Indicators

    • may 17 2018
    • Milan, Italy
    • Business

    christianoneu

    “good place”


    fine and stylish hotel in a great location it is not cheap but it is worth it. we liked it. the staff is fine. the bar was good. we did not try the restaurant but I was told good things. we really liked it


    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
    Dear Mr. Christian, Thank you for reviewing your recent stay in our Barceló Emperatriz. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you for pointing out the beauty and comfort of our newly refurbished hotel designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive hotel plays a key role to our guests' overall holiday experience. On the other hand, the kindness and enthusiasm of our staff, their friendliness and helpfulness is one of our hotels’ main strength and we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • may 17 2018
    • Couples

    elwalsinio

    “Stylish”


    Superb place and very good service with a lovely terrace and decent fitness room. Food and drink also top notch. It was only a short cab ride into the centre and the park was only a short walk. Strong hotel!


    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. Reading your comments, we are so happy to hear that you really liked our hotel services from our amazing rooftop to our location in Salamanca district. Moreover, it’s good to know that you enjoyed our offer of food and beverage, we always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Barcelo Emperatriz Team

    EVALUATION

    Round Indicators

    • may 11 2018
    • Alexandria, Virginia
    • Family

    Carla C

    “Lovely Stay”


    The room was lovely as was the staff, and we very much enjoyed the balcony with its view of Salamanca. The hats and robes were a nice touch to make us feel welcome in Madrid. We would certainly book here again.


    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
    Dear Mrs. Carla, Firstly, we would like to thank you for choosing our Barceló Emperatriz hotel for your holidays in Madrid and for the review you shared, all of your kind words about your stay with us are great to hear. Making you feel welcome with a small detail, such a hat, makes us feel really great. We truly appreciate your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Likewise, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all time. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barcelo Emperatriz Team

    EVALUATION

    Round Indicators

    • may 8 2018
    • Cairo, Egypt
    • Couples

    kfawzy537824

    “Nice stay - nothing bad to say”


    its a comfortable and practical hotel. the location depends on how well you know madrid ..if you like the Chamberi area, then its a great location because its on the border of Salamanca and Chamberi. I can not say anything about it; but to be very fair you want find any luxurious aspects. But I would definitely stay there again


    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. Likewise, we are so happy to read that our hotel was comfortable for you, in the case of the location, we are in Salamanca District and from here is very easy to get to many places such as city center of Madrid, Serrano street and more. Also, nearby you can find a variety of great restaurants and shopping places. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress