Barceló Hotel Room Service  Emperatriz
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Map and location

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

5.5 km Chamartín

5 km Madrid Atocha Railway Station

0.4 km “Gregorio Marañón” Metro station

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 863 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

78% Complete

681

Very good

17% Complete

147

Average

2% Complete

21

Poor

0% Complete

8

Very poor

0% Complete

7

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    Round Indicators
    oranita8 Bangkok, Thailand. 12/13/2018 Business

    “Superior warm welcome hotel”

    Room is clean and perfect full with amenities kit, separate shower zone and bath tub. The staff quite professional and the concierge can give all useful information that very helpful for tourist like me.

    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear Oranita8, Thank you for posting a review about your recent stay at Barceló Emperatriz Hotel. Glad to learn that you had an enjoyable stay with us and liked our hotel and facilities. We look forward to hearing from you again very soon. Best regards,

    Round Indicators
    TerenceT Queens, NY. 12/10/2018 Couples

    “Quiet location and close to 2 Metro stops”

    We spent a long weekend in Madrid and stayed in this small boutique hotel, and it didn't disappoint. The room, although small, were clean with comfortable bed and contemporary decorations, the bath room has a tub and separate shower and toilet areas. The service was very good, we arrived early at around 12 pm and our room was ready. The conceiage was extremely helpful to help us to book a tour to Segovia. It is located within a 10 min walk to either Gregorio Maranon or Ruben Dario Metro stops. It is also close (walking distance) to the shops in the Salamanca area. The buffet breakfast is a little pricey but very good, about US$30 per person. But there is a Starbucks near the Gregorio Maranon Metro station. The nearby restaurant Bibo is good and reasonable priced.

    BarceloEmperatriz, Director de Relaciones con Clientes at Barcelo Emperatriz, responded to this review
     Dear Terence, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. We are delighted to read that we were able to match your holiday expectations! Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall experience.W are therefore very pleased to read that you were satisfied with yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon! Team Barceló Emperatriz

    Round Indicators
    Pioneer54921023234 Geneva, Switzerland. 12/10/2018 Business

    “Excellent stay”

    Although this was a very short stay for me, I will remember the hotel's beautiful design, generous rooms, nice view and great service quality. Looking forward to come again with higher temperatures to test the pool on the roof terrace!

    BarceloEmperatriz, Director de Relaciones con Clientes at Barcelo Emperatriz, responded to this review
     Dear guest, First of all we would like to thank you for had chosen our hotel for your stay in Madrid. We would like to thank you for point out our hotel design. For us, the comfort of our guest is one of our priorities. We are glad to hear that we reached your expectations. Moreover, thank you very much for your kind words regarding our staff. They work really hard every day for giving our guests the best service. We look forward to see you again soon! Team Barceló Emperatriz

    Round Indicators
    Climber75080 12/09/2018 Couples

    “The most excellent boutique hotel in Madrid”

    I have been staying at the Emperatriz since 2002, and this was by far the best and most enjoyable stay I have experienced. The improvements to the hotel over recent years and the warm and helpful staff make it the perfect stay in Madrid. Cant wait to return.

    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear Climer 75080, Thank you for taking the time to review your recent stay at Barceló Emperatriz. First of all, I would like to take the opportunity to thank you for your loyalty these years. It´s great to get our regular guests to see the improvement that our property has had along the years and even a greater feeling when you keep coming to enjoy the experience with us and you feel like home. We really look forward to welcoming you back in the near future. Have a great day! Best regards

    Round Indicators
    Quest57200781198 12/08/2018 Business

    “Good business hotel”

    Hotel was ideally located on a quiet street. The staff were all very obliging and welcoming. The range of toiletries provided in the bathroom was exceptional. I particularly liked the feature of the bath opening up onto the bedroom and being able to watch TV from the bathroom.

    EVALUATION

    Round Indicators

    • december 13 2018
    • Bangkok, Thailand
    • Business

    oranita8

    “Superior warm welcome hotel”


    Room is clean and perfect full with amenities kit, separate shower zone and bath tub. The staff quite professional and the concierge can give all useful information that very helpful for tourist like me.


    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear Oranita8, Thank you for posting a review about your recent stay at Barceló Emperatriz Hotel. Glad to learn that you had an enjoyable stay with us and liked our hotel and facilities. We look forward to hearing from you again very soon. Best regards,

    EVALUATION

    Round Indicators

    • december 10 2018
    • Queens, NY
    • Couples

    TerenceT

    “Quiet location and close to 2 Metro stops”


    We spent a long weekend in Madrid and stayed in this small boutique hotel, and it didn't disappoint. The room, although small, were clean with comfortable bed and contemporary decorations, the bath room has a tub and separate shower and toilet areas. The service was very good, we arrived early at around 12 pm and our room was ready. The conceiage was extremely helpful to help us to book a tour to Segovia. It is located within a 10 min walk to either Gregorio Maranon or Ruben Dario Metro stops. It is also close (walking distance) to the shops in the Salamanca area. The buffet breakfast is a little pricey but very good, about US$30 per person. But there is a Starbucks near the Gregorio Maranon Metro station. The nearby restaurant Bibo is good and reasonable priced.


    BarceloEmperatriz, Director de Relaciones con Clientes at Barcelo Emperatriz, responded to this review
    Dear Terence, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. We are delighted to read that we were able to match your holiday expectations! Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall experience.W are therefore very pleased to read that you were satisfied with yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon! Team Barceló Emperatriz

    EVALUATION

    Round Indicators

    • december 10 2018
    • Geneva, Switzerland
    • Business

    Pioneer54921023234

    “Excellent stay”


    Although this was a very short stay for me, I will remember the hotel's beautiful design, generous rooms, nice view and great service quality. Looking forward to come again with higher temperatures to test the pool on the roof terrace!


    BarceloEmperatriz, Director de Relaciones con Clientes at Barcelo Emperatriz, responded to this review
    Dear guest, First of all we would like to thank you for had chosen our hotel for your stay in Madrid. We would like to thank you for point out our hotel design. For us, the comfort of our guest is one of our priorities. We are glad to hear that we reached your expectations. Moreover, thank you very much for your kind words regarding our staff. They work really hard every day for giving our guests the best service. We look forward to see you again soon! Team Barceló Emperatriz

    EVALUATION

    Round Indicators

    • december 9 2018
    • Couples

    Climber75080

    “The most excellent boutique hotel in Madrid”


    I have been staying at the Emperatriz since 2002, and this was by far the best and most enjoyable stay I have experienced. The improvements to the hotel over recent years and the warm and helpful staff make it the perfect stay in Madrid. Cant wait to return.


    BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear Climer 75080, Thank you for taking the time to review your recent stay at Barceló Emperatriz. First of all, I would like to take the opportunity to thank you for your loyalty these years. It´s great to get our regular guests to see the improvement that our property has had along the years and even a greater feeling when you keep coming to enjoy the experience with us and you feel like home. We really look forward to welcoming you back in the near future. Have a great day! Best regards

    EVALUATION

    Round Indicators

    • december 8 2018
    • Business

    Quest57200781198

    “Good business hotel”


    Hotel was ideally located on a quiet street. The staff were all very obliging and welcoming. The range of toiletries provided in the bathroom was exceptional. I particularly liked the feature of the bath opening up onto the bedroom and being able to watch TV from the bathroom.


    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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