Barceló Hotel Room Service  Emperatriz
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Barceló Emperatriz

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

5.5 km Chamartín

5 km Madrid Atocha Railway Station

0.4 km “Gregorio Marañón” Metro station

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 756 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

78% Complete

596

Very good

16% Complete

127

Average

2% Complete

18

Poor

1% Complete

8

Very poor

0% Complete

7

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    Round Indicators
    SteveHart5422 London, United Kingdom. 07/12/2018 Business

    “Lovely Hotel”

    Stayed here a few years back. Client is nearby and this hotel is great. I took a 3 floor room which was a deluxe and was very nice €350 (ish) a night was a bit pricey but I think you’ll struggle to find anything this charming and well appointed for less money. The staff are all very friendly and welcoming and for a city hotel this place is very nice indeed. I’d definitely go back here again for business or pleasure. Great hotel.

    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
     Dear Mr. Hart, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Emperatriz hotel and definitely we would love to welcome back any time you wish. Likewise, we are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in. Our accommodations aimed at guaranteeing a memorable stay in our hotel. According to the photos you attached on, we are happy to see that you enjoyed an Emperor room that is one of the highest category that we have in our hotel. Moreover, we are truly happy to know that we have managed to exceed your expectations in regard to hospitality and service delivered and will not fail to pass your comments to our team members. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barcelo Emperatriz Team

    Round Indicators
    vic2riaward Winchester, United Kingdom. 07/09/2018 Business

    “Best little Hotel in mADRID”

    Having visited Madrid many time this was indeed the best hotel I have stayed in. The staff are mazing and create such a pleasant atmosphere. A great stay and the breakfast are divine!! Highly recommend!
    Round Indicators
    beatricefrancis Dar es Salaam, Tanzania. 07/01/2018 Business

    “Barcelo is a home to many”

    one of the best hotels in Madrid city. The services were excellent. Well motivated staffs. The bar and restaurants had everything one could ask for. Easily accessible, with any kind of transport. It gave me the best experience.

    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

    Round Indicators
    Vladimiro P Manchester, United Kingdom. 06/30/2018 Business

    “Top class!”

    I was sent to the Barcelo Emperatriz with Work and stayed there 2 weeks in a row. The hotel is top - Staff in professional, polite and really nice and helpful. Rooms were clean to the highest standards with fragrance being sprayed making it even better as I was returning from a long day in the office. Breakfast was big with very polite and helpful staff. Absolutely enjoyed every minute of my stay!

    BarceloEmperatriz, Director de Relaciones con Clientes at Barcelo Emperatriz, responded to this review
     Dear guest, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barceló Emperatriz hotel and are delighted to read that we were able to match your expectations. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

    Round Indicators
    putkinslikesed London. 06/27/2018 Friends getaway

    “Good service, modern and clean”

    Roof terrace was awesome and generally, the hotel was good. It was modern, sleek and the decor was beautiful. However, it just wasn’t functional for us. Would stay again, but not sharing a room. Our room was quite small and dark even with all of the lights on. The bathroom had little ventilation and given that the windows did not open that much (at least, in our room), this was a slight issue. Staff were very pleasant and there are restaurants nearby.

    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. In one side, we have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size / layout of your room, specially that it was not functional for you. In our hotel we have different types of rooms that can work for you, next time we encourage to check the accommodation options we offer in order to book the one that best mashes your holiday needs and wishes. On the other hand, we are pleased to read that you enjoy the facilities of our hotel such as our pool and location, as you said we have a variety of restaurants close to the hotel where any of our guest can enjoy an amazing meal. Moreover, we are grateful to read your highlight on the beauty of our hotel aimed to guarantee a memorable stay. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • july 12 2018
    • London, United Kingdom
    • Business

    SteveHart5422

    “Lovely Hotel”


    Stayed here a few years back. Client is nearby and this hotel is great. I took a 3 floor room which was a deluxe and was very nice €350 (ish) a night was a bit pricey but I think you’ll struggle to find anything this charming and well appointed for less money. The staff are all very friendly and welcoming and for a city hotel this place is very nice indeed. I’d definitely go back here again for business or pleasure. Great hotel.


    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
    Dear Mr. Hart, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Emperatriz hotel and definitely we would love to welcome back any time you wish. Likewise, we are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in. Our accommodations aimed at guaranteeing a memorable stay in our hotel. According to the photos you attached on, we are happy to see that you enjoyed an Emperor room that is one of the highest category that we have in our hotel. Moreover, we are truly happy to know that we have managed to exceed your expectations in regard to hospitality and service delivered and will not fail to pass your comments to our team members. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Barcelo Emperatriz Team

    EVALUATION

    Round Indicators

    • july 9 2018
    • Winchester, United Kingdom
    • Business

    vic2riaward

    “Best little Hotel in mADRID”


    Having visited Madrid many time this was indeed the best hotel I have stayed in. The staff are mazing and create such a pleasant atmosphere. A great stay and the breakfast are divine!! Highly recommend!


    EVALUATION

    Round Indicators

    • july 1 2018
    • Dar es Salaam, Tanzania
    • Business

    beatricefrancis

    “Barcelo is a home to many”


    one of the best hotels in Madrid city. The services were excellent. Well motivated staffs. The bar and restaurants had everything one could ask for. Easily accessible, with any kind of transport. It gave me the best experience.


    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

    EVALUATION

    Round Indicators

    • june 30 2018
    • Manchester, United Kingdom
    • Business

    Vladimiro P

    “Top class!”


    I was sent to the Barcelo Emperatriz with Work and stayed there 2 weeks in a row. The hotel is top - Staff in professional, polite and really nice and helpful. Rooms were clean to the highest standards with fragrance being sprayed making it even better as I was returning from a long day in the office. Breakfast was big with very polite and helpful staff. Absolutely enjoyed every minute of my stay!


    BarceloEmperatriz, Director de Relaciones con Clientes at Barcelo Emperatriz, responded to this review
    Dear guest, First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barceló Emperatriz hotel and are delighted to read that we were able to match your expectations. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

    EVALUATION

    Round Indicators

    • june 27 2018
    • London
    • Friends getaway

    putkinslikesed

    “Good service, modern and clean”


    Roof terrace was awesome and generally, the hotel was good. It was modern, sleek and the decor was beautiful. However, it just wasn’t functional for us. Would stay again, but not sharing a room. Our room was quite small and dark even with all of the lights on. The bathroom had little ventilation and given that the windows did not open that much (at least, in our room), this was a slight issue. Staff were very pleasant and there are restaurants nearby.


    BarceloEmperatriz, Director de Relaciones Públicas at Barcelo Emperatriz, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. In one side, we have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size / layout of your room, specially that it was not functional for you. In our hotel we have different types of rooms that can work for you, next time we encourage to check the accommodation options we offer in order to book the one that best mashes your holiday needs and wishes. On the other hand, we are pleased to read that you enjoy the facilities of our hotel such as our pool and location, as you said we have a variety of restaurants close to the hotel where any of our guest can enjoy an amazing meal. Moreover, we are grateful to read your highlight on the beauty of our hotel aimed to guarantee a memorable stay. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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