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Barceló Hotel Room Service  Emperatriz
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Map and location

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

5.5 km Chamartín

5 km Madrid Atocha Railway Station

0.4 km “Gregorio Marañón” Metro station

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 1097 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

79% Complete

876

Very good

16% Complete

180

Average

2% Complete

25

Poor

0% Complete

9

Very poor

0% Complete

7

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    Round Indicators
    Discover592531 11/27/2019 Friends getaway

    “Excellent Service, Beautiful Interiors, Wonderful Location”

    Excellent Service, Beautiful Interiors, Wonderful Location Stayed here for weekend, service is perfect and the hotel spaces look very nice and shiny. Will definitely come back next time in Madrid. Anouar

    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are also happy to read you found our hotel to be at a convenient location during your visit to Madrid. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Barceló Emperatriz Team

    Round Indicators
    Henri1820 Geneva, Switzerland. 11/24/2019 Business

    “comfortable hotel with good service and modern fit out”

    all good for 2 nights. Hotel is very well located but in a quiet street. Very clean, large bathroom, good gym. Small and quiet "boutique hotel" with a good value for money. I recommend it for business or private trips.

    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear guest, Firstly we would like to thank you for choosing our Barceló Emperatriz hotel for your stay in Madrid, and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we reach all your stay needs. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind Regards, Barceló Emperatriz team

    Round Indicators
    Karlos L Liberec, Czech Republic. 11/24/2019 Family

    “Absolutely best”

    We spent weekend in this hotel , near by subway , 30 minutes by walk to stadium Santiago Bernabéu- Real Madrid . Superb breakfast with plenty choices very modern rooms , excellent service, quiet locations bu close to Main Street

    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel. At Barceló Emperatriz we always strive to exceed guest expectations and your comments will help our teams reaching that goal. We are glad to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at with us. Thank you for your review of your recent visit. We always look forward to improve and your comments are crucial to our future success. Kind regards, Barceló Emperatriz Team

    Round Indicators
    dgashley Durham, North Carolina. 11/12/2019 Couples

    “Great Location”

    Excellent location. Hotel breakfast staff works very hard, but understaffed. Outstanding location for visiting interesting local attractions. Rooftop lounge offers excellent opportunities for views, sunrises, sunsets and relaxation.

    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear guest, We appreciate your comments our guest feedbacks is very important to us because it is the best way to know how we should focus our efforts to improve. We also appreciate your kind words of our stafd. Their kindness and helpfulness being undoubtedly one of our strenghts. We are sorry if you feel that they were understaffed. We would like to inform you that our team is formed by high demand and we try in each service to fullfil it with them. Once more, thank you for sharing your experience with us and with other tripadvisor users. We look forward to serving you in a near future. Best regards, Barceló Emperatriz Team

    Round Indicators
    Hussamuae Abu Dhabi, United Arab Emirates. 11/12/2019 Solo travel

    “Great hotel in the heart of Madrid ”

    Beautiful hotel. Great rooms. Good breakfast. Location was fantastic... Walking distance to a lot of the main attractions of Madrid and public transportation is on the doorstep. But the star of the hotel was its staff. Amazing friendly and hospitable staff.

    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear guest, Thank you for your review of our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our graeatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We hope to welcome you back to our hotel in the near future for another great stay. Kind regards, Barceló Emperatriz Team Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 27 2019
    • Friends getaway

    Discover592531

    “Excellent Service, Beautiful Interiors, Wonderful Location”


    Excellent Service, Beautiful Interiors, Wonderful Location Stayed here for weekend, service is perfect and the hotel spaces look very nice and shiny. Will definitely come back next time in Madrid. Anouar


    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are also happy to read you found our hotel to be at a convenient location during your visit to Madrid. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind Regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 24 2019
    • Geneva, Switzerland
    • Business

    Henri1820

    “comfortable hotel with good service and modern fit out”


    all good for 2 nights. Hotel is very well located but in a quiet street. Very clean, large bathroom, good gym. Small and quiet "boutique hotel" with a good value for money. I recommend it for business or private trips.


    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear guest, Firstly we would like to thank you for choosing our Barceló Emperatriz hotel for your stay in Madrid, and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we reach all your stay needs. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind Regards, Barceló Emperatriz team

    EVALUATION

    Round Indicators

    • november 24 2019
    • Liberec, Czech Republic
    • Family

    Karlos L

    “Absolutely best”


    We spent weekend in this hotel , near by subway , 30 minutes by walk to stadium Santiago Bernabéu- Real Madrid . Superb breakfast with plenty choices very modern rooms , excellent service, quiet locations bu close to Main Street


    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel. At Barceló Emperatriz we always strive to exceed guest expectations and your comments will help our teams reaching that goal. We are glad to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at with us. Thank you for your review of your recent visit. We always look forward to improve and your comments are crucial to our future success. Kind regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 12 2019
    • Durham, North Carolina
    • Couples

    dgashley

    “Great Location”


    Excellent location. Hotel breakfast staff works very hard, but understaffed. Outstanding location for visiting interesting local attractions. Rooftop lounge offers excellent opportunities for views, sunrises, sunsets and relaxation.


    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear guest, We appreciate your comments our guest feedbacks is very important to us because it is the best way to know how we should focus our efforts to improve. We also appreciate your kind words of our stafd. Their kindness and helpfulness being undoubtedly one of our strenghts. We are sorry if you feel that they were understaffed. We would like to inform you that our team is formed by high demand and we try in each service to fullfil it with them. Once more, thank you for sharing your experience with us and with other tripadvisor users. We look forward to serving you in a near future. Best regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 12 2019
    • Abu Dhabi, United Arab Emirates
    • Solo travel

    Hussamuae

    “Great hotel in the heart of Madrid ”


    Beautiful hotel. Great rooms. Good breakfast. Location was fantastic... Walking distance to a lot of the main attractions of Madrid and public transportation is on the doorstep. But the star of the hotel was its staff. Amazing friendly and hospitable staff.


    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear guest, Thank you for your review of our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our graeatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We hope to welcome you back to our hotel in the near future for another great stay. Kind regards, Barceló Emperatriz Team Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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