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Barceló Hotel Room Service  Emperatriz
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Map and location

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

5.5 km Chamartín

5 km Madrid Atocha Railway Station

0.4 km “Gregorio Marañón” Metro station

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 1111 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

79% Complete

888

Very good

16% Complete

182

Average

2% Complete

25

Poor

0% Complete

9

Very poor

0% Complete

7

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    Round Indicators
    aog2020 Dhahran, Saudi Arabia. 01/13/2020 Family

    “Superior stay with Outstanding team”

    Well situated and kept premises with hand picked teams that wholeheartedly welcome you and are very much attentive to your smallest detailed request. I highly recommend this property .Congratulations & well done!!!

    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear guest, Thank you for sharing your feedback on your recent stay experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. Likewise, we agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. As well, we are happy to read that everything was perfect for you from the location to the value. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Barceló Emperatriz Team

    Round Indicators
    ejdcrr34 12/30/2019

    “my favorite hotel in madrid”

    Last 2 times in Madrid I have stayed in this hotel is clean, comfortable room , beautiful location. and excellent services -front desk, concierge everybody very polite and willing to solve any problem you have or help you. Walking distance to shops and restaurants. I don't want to try any other hotel
    Round Indicators
    ferbor11 West Palm Beach, Florida. 12/16/2019 Solo travel

    “My favorite hotel”

    It was my second time there and it will be a third one, because it has the perfect combination of location, great ambiance and the most dedicate and personal service. The scale of it it also a plus, it is a five star hotel but you don’t fell overwhelmed with a huge building where you need a gps to navigate within it. The food is great starting from the breakfast, and ending with a very sophisticated menu for a dinner when you are not in mood for stroll around looking for a restaurant.

    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
     Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We also greatly appreciate your comments on the quality and variety of our food. Our talented team of Chefs strive to ensure a wide variety of delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. As well, we are really grateful for your compliments towards our staff, whose kindness and helpfulness are one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Madrid very soon. Kind regards, Barceló Emperatriz Team

    Round Indicators
    Heba-83 Jeddah, Saudi Arabia. 12/10/2019 Solo travel

    “Love it”

    Would highly recommend it if you would like to be close to Salamanca where all the shops and restaurants and the fancy brands. Rooms are not that big, no special views from the rooms. Rooms are very clean. Staff are very helpful, friendly and welcoming.
    Round Indicators
    gsmccs Miami, Florida. 12/08/2019 Couples

    “Stay at Barcelo Emperatriz”

    Excellent location - Comfortable room - highly recommend Very good value hotel - walking distance to Serrano, Gran Via, Sorrolla Lobby quick small but does not have impact on your saty For business or pleasure will stay again at Barcelo Emperatriz.

    EVALUATION

    Round Indicators

    • january 13 2020
    • Dhahran, Saudi Arabia
    • Family

    aog2020

    “Superior stay with Outstanding team”


    Well situated and kept premises with hand picked teams that wholeheartedly welcome you and are very much attentive to your smallest detailed request. I highly recommend this property .Congratulations & well done!!!


    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear guest, Thank you for sharing your feedback on your recent stay experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. Likewise, we agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. As well, we are happy to read that everything was perfect for you from the location to the value. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • december 30 2019

    ejdcrr34

    “my favorite hotel in madrid”


    Last 2 times in Madrid I have stayed in this hotel is clean, comfortable room , beautiful location. and excellent services -front desk, concierge everybody very polite and willing to solve any problem you have or help you. Walking distance to shops and restaurants. I don't want to try any other hotel


    EVALUATION

    Round Indicators

    • december 16 2019
    • West Palm Beach, Florida
    • Solo travel

    ferbor11

    “My favorite hotel”


    It was my second time there and it will be a third one, because it has the perfect combination of location, great ambiance and the most dedicate and personal service. The scale of it it also a plus, it is a five star hotel but you don’t fell overwhelmed with a huge building where you need a gps to navigate within it. The food is great starting from the breakfast, and ending with a very sophisticated menu for a dinner when you are not in mood for stroll around looking for a restaurant.


    barceloemperatriz, Guest Relations Manager at Barcelo Emperatriz, responded to this review
    Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We also greatly appreciate your comments on the quality and variety of our food. Our talented team of Chefs strive to ensure a wide variety of delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. As well, we are really grateful for your compliments towards our staff, whose kindness and helpfulness are one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Madrid very soon. Kind regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • december 10 2019
    • Jeddah, Saudi Arabia
    • Solo travel

    Heba-83

    “Love it”


    Would highly recommend it if you would like to be close to Salamanca where all the shops and restaurants and the fancy brands. Rooms are not that big, no special views from the rooms. Rooms are very clean. Staff are very helpful, friendly and welcoming.


    EVALUATION

    Round Indicators

    • december 8 2019
    • Miami, Florida
    • Couples

    gsmccs

    “Stay at Barcelo Emperatriz”


    Excellent location - Comfortable room - highly recommend Very good value hotel - walking distance to Serrano, Gran Via, Sorrolla Lobby quick small but does not have impact on your saty For business or pleasure will stay again at Barcelo Emperatriz.


    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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