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Vistas del hotel Barceló Torre de Madrid
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Map and location

Plaza de España, 18   28008 Madrid España    


Places of Interest

20 km Adolfo Suárez Madrid-Barajas Airport

1 km Puerta del Sol

3.3 km Atocha

600 m Royal Palace

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Torre de Madrid

5.0/5 Round Indicators
| 1217 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

83% Complete

1017

Very good

12% Complete

155

Average

2% Complete

32

Poor

0% Complete

10

Very poor

0% Complete

3

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    Round Indicators
    Cruiser25939750276 04/23/2019 Couples

    “Wonderful experience”

    I loved this hotel!! It was beautiful inside both the shared spaces as well as the rooms. The location is close to subway and we were able to walk to the palace. We loved all the staff. They were so helpful and kind throughout our stay. It was a perfect place to stay in Madrid.

    Sonia P, Your Public Relations Team at Barcelo Torre de Madrid, responded to this review
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to Barceló Torre de Madrid hotel, we are delighted to read that we were able to match your expectations. We are glad to read you enjoyed the room and hotel modern facilities. Also, thank you for highlighting our courteous and professional team, who definitely are is an asset to our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that. We will make sure to share your kind words as we know it will mean a great deal to them. Next to that, indeed, our location is one of the unbeatable key characteristics of the hotel. Right in the city centre of Madrid on a few footsteps away from the major touristic hotspots present in Madrid. But also, if wished, the public transportation is right at the disposal of our clients right at the doorsteps of the hotel. Once more, we really appreciate that you selected us for your stay in Madrid and we hope to have the opportunity to welcome you again very soon. Sincerely, Your Public Relations Team

    Round Indicators
    Hafeeee Philadelphia, Pennsylvania. 04/22/2019 Couples

    “Barcelo hotel excellent”

    First time in Madrid i love this hotel brand Used them in Malaga The Torre did not disappoint Close to everything The breakfast was great. Amenities also Staff was amazing we would definitely use this location again Great time Hafeeza USA
    Round Indicators
    Travel411445 04/21/2019 Family

    “Excellent”

    Hotel has a great location with the Metro right at the hotel's doorstep. Reserve directly with the hotel and join the loyalty program -- we got an upgrade because of it. They use a really good scent for their lobby and elevators.

    Sonia P, Your Public Relations Department at Barcelo Torre de Madrid, responded to this review
     Dear guest, We really appreciate the time taken to write your amazing review and for recommending us. We are glad to know that you enjoyed your visit to our city and you enjoyed the the benefits from our loyality program. We would love to have the pleasure to welcome you again in your next trip to Madrid! Thank you so much for your feedback and looking forward to welcoming you back in the very near future. Kind regards, Your Public Relations Department

    Round Indicators
    MichaelBNielsen Odense, Denmark. 04/21/2019 Family

    “Excellent service and location ”

    We stayed three nights at the hotel and it was a very positive experience. From the arrival where we were offered water and to the early morning departure where we were offered croissants and fresh coffee. We had a problem twice with a running toilet but it was fixed immediately and with a follow up from the reception. The location is fabulous, just 25 m from metro plaza de España and with a lot of shopping possibilities and good restaurants nearby. It is modern and the decor is very stylish and the rooms are well equipped. Just a funny thing is that there there are no doors to close when using the toilet, just a glass door. It means the whole room can hear the noises from the toilet. The pool was disappointing, small and quite cold. There is a fair gym and a small sauna. The breakfast is awesome. Fresh fruit, good selection of bread and a cook making what you want of eggs. Will definitely come back.
    Round Indicators
    marktA9511BW Cobham, United Kingdom. 04/19/2019 Couples

    “First class hotel”

    The hotel is nicely located. 5 minutes to the palace. 10-15mins to everything else. Nice plaza in front. Excellent quality rooms. Breakfast had enormous choice. Staff excellent English. Would use again.

    Sonia P, Director de Relaciones Públicas at Barcelo Torre de Madrid, responded to this review
     Dear guest, First of all we would like to thank you for choosing our hotel for your visit to Madrid and for recommending us to the travel community of Tripadvisor. We are glad to read you enjoyed the room and hotel facilities, especially the room we accomodated you in. Next to that, we are so happy you enjoyed our BLikEat breakfast during your stay with us. It has been created by a group of professional nutritionists and our chefs having the intention of surprising our guests with a healthy but delicious variety accompanied by top quality ingredients. Furthermore, many thanks for highlighting the staff working at Barcelo Torre de Madrid, we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you once again for sharing your experience with us, and we look forward to welcoming you back at the Barceló Torre de Madrid. Sincerely, Your Public Relations Team

    EVALUATION

    Round Indicators

    • april 23 2019
    • Couples

    Cruiser25939750276

    “Wonderful experience”


    I loved this hotel!! It was beautiful inside both the shared spaces as well as the rooms. The location is close to subway and we were able to walk to the palace. We loved all the staff. They were so helpful and kind throughout our stay. It was a perfect place to stay in Madrid.


    Sonia P, Your Public Relations Team at Barcelo Torre de Madrid, responded to this review
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to Barceló Torre de Madrid hotel, we are delighted to read that we were able to match your expectations. We are glad to read you enjoyed the room and hotel modern facilities. Also, thank you for highlighting our courteous and professional team, who definitely are is an asset to our hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that. We will make sure to share your kind words as we know it will mean a great deal to them. Next to that, indeed, our location is one of the unbeatable key characteristics of the hotel. Right in the city centre of Madrid on a few footsteps away from the major touristic hotspots present in Madrid. But also, if wished, the public transportation is right at the disposal of our clients right at the doorsteps of the hotel. Once more, we really appreciate that you selected us for your stay in Madrid and we hope to have the opportunity to welcome you again very soon. Sincerely, Your Public Relations Team

    EVALUATION

    Round Indicators

    • april 22 2019
    • Philadelphia, Pennsylvania
    • Couples

    Hafeeee

    “Barcelo hotel excellent”


    First time in Madrid i love this hotel brand Used them in Malaga The Torre did not disappoint Close to everything The breakfast was great. Amenities also Staff was amazing we would definitely use this location again Great time Hafeeza USA


    EVALUATION

    Round Indicators

    • april 21 2019
    • Family

    Travel411445

    “Excellent”


    Hotel has a great location with the Metro right at the hotel's doorstep. Reserve directly with the hotel and join the loyalty program -- we got an upgrade because of it. They use a really good scent for their lobby and elevators.


    Sonia P, Your Public Relations Department at Barcelo Torre de Madrid, responded to this review
    Dear guest, We really appreciate the time taken to write your amazing review and for recommending us. We are glad to know that you enjoyed your visit to our city and you enjoyed the the benefits from our loyality program. We would love to have the pleasure to welcome you again in your next trip to Madrid! Thank you so much for your feedback and looking forward to welcoming you back in the very near future. Kind regards, Your Public Relations Department

    EVALUATION

    Round Indicators

    • april 21 2019
    • Odense, Denmark
    • Family

    MichaelBNielsen

    “Excellent service and location ”


    We stayed three nights at the hotel and it was a very positive experience. From the arrival where we were offered water and to the early morning departure where we were offered croissants and fresh coffee. We had a problem twice with a running toilet but it was fixed immediately and with a follow up from the reception. The location is fabulous, just 25 m from metro plaza de España and with a lot of shopping possibilities and good restaurants nearby. It is modern and the decor is very stylish and the rooms are well equipped. Just a funny thing is that there there are no doors to close when using the toilet, just a glass door. It means the whole room can hear the noises from the toilet. The pool was disappointing, small and quite cold. There is a fair gym and a small sauna. The breakfast is awesome. Fresh fruit, good selection of bread and a cook making what you want of eggs. Will definitely come back.


    EVALUATION

    Round Indicators

    • april 19 2019
    • Cobham, United Kingdom
    • Couples

    marktA9511BW

    “First class hotel”


    The hotel is nicely located. 5 minutes to the palace. 10-15mins to everything else. Nice plaza in front. Excellent quality rooms. Breakfast had enormous choice. Staff excellent English. Would use again.


    Sonia P, Director de Relaciones Públicas at Barcelo Torre de Madrid, responded to this review
    Dear guest, First of all we would like to thank you for choosing our hotel for your visit to Madrid and for recommending us to the travel community of Tripadvisor. We are glad to read you enjoyed the room and hotel facilities, especially the room we accomodated you in. Next to that, we are so happy you enjoyed our BLikEat breakfast during your stay with us. It has been created by a group of professional nutritionists and our chefs having the intention of surprising our guests with a healthy but delicious variety accompanied by top quality ingredients. Furthermore, many thanks for highlighting the staff working at Barcelo Torre de Madrid, we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you once again for sharing your experience with us, and we look forward to welcoming you back at the Barceló Torre de Madrid. Sincerely, Your Public Relations Team

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