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Vistas del hotel Barceló Torre de Madrid
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map

Map and location

Plaza de España, 18   28008 Madrid España    


Places of Interest

20 km Adolfo Suárez Madrid-Barajas Airport

1 km Puerta del Sol

3.3 km Atocha

600 m Royal Palace

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Torre de Madrid

5.0/5 Round Indicators
| 1484 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

82% Complete

1226

Very good

13% Complete

196

Average

2% Complete

41

Poor

0% Complete

14

Very poor

0% Complete

8

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    Round Indicators
    mike D Manchester, United Kingdom. 09/18/2019 Couples

    “Exceptional hotel”

    superb accommodation, excellent staff a true 5 star experience. I would not hesitate to thoroughly recommend this Hotel and cannot overstate how much my wife and I enjoyed our stay, give it a try, you will not be disappointed.
    Round Indicators
    Bradscht Kilcoole, Ireland. 09/16/2019 Couples

    “Perfect 3 day city retreat in Madrid.”

    Excellent city location. Clean spacious room with small balcony overlooking the city. Amazing breakfasts. Friendly staff and overall great service and experience. Would highly recommend and hope to return again.

    Sonia P, Your Public Relations Team at Barcelo Torre de Madrid, responded to this review
     Dear guest, Firstly... WOW! This comment will keep us smiling the rest of the week! We are delighted to know that you have enjoyed so many aspects during your stay, especially, our location in the heart of Madrid and our amazing breakfast BLikEat, design by the best nutritionist and chefs in order to make your day start with a boost of energy. Next to that, thank you for highlight our team working in Barceló Torre de Madrid. Our goal is to make you feel at home and to know that we were able to achieve that during your stay is a reward to us. Once again, thank you and we hope to have the opportunity to welcome you back. Kind regards, Your Public Relations Team

    Round Indicators
    RickyCLT Charlotte, North Carolina. 09/16/2019 Couples

    “Excellent Service and Facilities!!”

    This hotel has a perfect location, centrally located with walking distance to many attractions, many day tours leave from the Plaza, the Royal Palace is across the Plaza and a couple of blocks. Rooms and facilities were top notch, pool, exercise room, small spa, restaurant, great rooms and views. Restaurants of all kinds are abundant in this area too. The rates were excellent - you would pay double+ easily in the USA for this combination. Staff was superb, helpful and multi-lingual. Would I go back and stay here again? Definitely! :)

    Sonia P, Your Public Relations Team at Barcelo Torre de Madrid, responded to this review
     Dear Ricky, We can not express how happy we are! As a team, we work together to make every stay as unique and special as possible and reading your comments is a huge motivation for all of us. We are thrilled to know that you enjoyed our location in the heart of Madrid as well as our beautiful facilities. Once again, a huge thank you from the whole team! We hope to have the opportunity to welcome you back and keep creating beautiful memories. Kind regards, Your Public Relations Team

    Round Indicators
    yasminldn123 09/16/2019 Business

    “Incredible stay”

    Stayed at this hotel for a work conference, beautiful hotel in a perfect location. Food was incredible both for room service and in the restaurant. Drinks at the bar were great too. Hotel is extremely clean and the rooms are gorgeous. Our meetings were so smooth and efficient and we were helped by Ines Diaz who is LOVELY and so incredibly helpful, all of the events and meeting staff were brilliant. Excellent reception - extremely attentive and helpful. Also the concierge provided great recommendations. A personal highlight was the pillow menu! Couldn't recommend this hotel any more highly.
    Round Indicators
    collette326 Belfast, United Kingdom. 09/14/2019 Couples

    “Fabulous experience”

    On arrival we were greeted with iced cold water which went down a treat after a long journey from Belfast. First impressions of hotel - Waow what can I say!! Staff are so friendly and helpful. They go out of their way to assist you. Miriam checked us in and upgraded us to a junior suite. This was really unexpected and we are so grateful. The suite - what can I say - absolutely gorgeous, spacious, cool, comfortable, super king bed- Really really perfect 👌 The hotel is totally spotless too. To sum up our experience- Chic, trendy hotel in an excellent location with a great restaurant, excellent customer service, staff very friendly and overall a wonderful experience for our first time in Madrid ☀️ We will definitely return soon.

    Sonia P, Director de Relaciones Públicas at Barcelo Torre de Madrid, responded to this review
     Dear customer, Wow! These kind of comments are the ones that really motivate our team and show us that we are heading te right direction. On behalf of everyone in Barceló Torre de Madrid team, we would like to thank you for this amazing review you have posted about every aspect you liked about our hotel. Thank you for highlighting our staff, especially our colleague at reception Miriam. A comment like yours is a true source of motivation for all of us working at the hotel. We do, indeed, strive for the best customer service and herewith meet the wants and needs of our guests staying with us. In the same way, we are very happy to know you enjoyed our comfortable and equipped rooms and that you found them spotlessly clean and comfortable, they all have been specially designed to provide the best rest. We thank you again for your comments and we hope that we have the opportunity to welcome you back in the Barceló Torre de Madrid and offer again an excellent service and experience. Best regards, Your Public Relations Team

    EVALUATION

    Round Indicators

    • september 18 2019
    • Manchester, United Kingdom
    • Couples

    mike D

    “Exceptional hotel”


    superb accommodation, excellent staff a true 5 star experience. I would not hesitate to thoroughly recommend this Hotel and cannot overstate how much my wife and I enjoyed our stay, give it a try, you will not be disappointed.


    EVALUATION

    Round Indicators

    • september 16 2019
    • Kilcoole, Ireland
    • Couples

    Bradscht

    “Perfect 3 day city retreat in Madrid.”


    Excellent city location. Clean spacious room with small balcony overlooking the city. Amazing breakfasts. Friendly staff and overall great service and experience. Would highly recommend and hope to return again.


    Sonia P, Your Public Relations Team at Barcelo Torre de Madrid, responded to this review
    Dear guest, Firstly... WOW! This comment will keep us smiling the rest of the week! We are delighted to know that you have enjoyed so many aspects during your stay, especially, our location in the heart of Madrid and our amazing breakfast BLikEat, design by the best nutritionist and chefs in order to make your day start with a boost of energy. Next to that, thank you for highlight our team working in Barceló Torre de Madrid. Our goal is to make you feel at home and to know that we were able to achieve that during your stay is a reward to us. Once again, thank you and we hope to have the opportunity to welcome you back. Kind regards, Your Public Relations Team

    EVALUATION

    Round Indicators

    • september 16 2019
    • Charlotte, North Carolina
    • Couples

    RickyCLT

    “Excellent Service and Facilities!!”


    This hotel has a perfect location, centrally located with walking distance to many attractions, many day tours leave from the Plaza, the Royal Palace is across the Plaza and a couple of blocks. Rooms and facilities were top notch, pool, exercise room, small spa, restaurant, great rooms and views. Restaurants of all kinds are abundant in this area too. The rates were excellent - you would pay double+ easily in the USA for this combination. Staff was superb, helpful and multi-lingual. Would I go back and stay here again? Definitely! :)


    Sonia P, Your Public Relations Team at Barcelo Torre de Madrid, responded to this review
    Dear Ricky, We can not express how happy we are! As a team, we work together to make every stay as unique and special as possible and reading your comments is a huge motivation for all of us. We are thrilled to know that you enjoyed our location in the heart of Madrid as well as our beautiful facilities. Once again, a huge thank you from the whole team! We hope to have the opportunity to welcome you back and keep creating beautiful memories. Kind regards, Your Public Relations Team

    EVALUATION

    Round Indicators

    • september 16 2019
    • Business

    yasminldn123

    “Incredible stay”


    Stayed at this hotel for a work conference, beautiful hotel in a perfect location. Food was incredible both for room service and in the restaurant. Drinks at the bar were great too. Hotel is extremely clean and the rooms are gorgeous. Our meetings were so smooth and efficient and we were helped by Ines Diaz who is LOVELY and so incredibly helpful, all of the events and meeting staff were brilliant. Excellent reception - extremely attentive and helpful. Also the concierge provided great recommendations. A personal highlight was the pillow menu! Couldn't recommend this hotel any more highly.


    EVALUATION

    Round Indicators

    • september 14 2019
    • Belfast, United Kingdom
    • Couples

    collette326

    “Fabulous experience”


    On arrival we were greeted with iced cold water which went down a treat after a long journey from Belfast. First impressions of hotel - Waow what can I say!! Staff are so friendly and helpful. They go out of their way to assist you. Miriam checked us in and upgraded us to a junior suite. This was really unexpected and we are so grateful. The suite - what can I say - absolutely gorgeous, spacious, cool, comfortable, super king bed- Really really perfect 👌 The hotel is totally spotless too. To sum up our experience- Chic, trendy hotel in an excellent location with a great restaurant, excellent customer service, staff very friendly and overall a wonderful experience for our first time in Madrid ☀️ We will definitely return soon.


    Sonia P, Director de Relaciones Públicas at Barcelo Torre de Madrid, responded to this review
    Dear customer, Wow! These kind of comments are the ones that really motivate our team and show us that we are heading te right direction. On behalf of everyone in Barceló Torre de Madrid team, we would like to thank you for this amazing review you have posted about every aspect you liked about our hotel. Thank you for highlighting our staff, especially our colleague at reception Miriam. A comment like yours is a true source of motivation for all of us working at the hotel. We do, indeed, strive for the best customer service and herewith meet the wants and needs of our guests staying with us. In the same way, we are very happy to know you enjoyed our comfortable and equipped rooms and that you found them spotlessly clean and comfortable, they all have been specially designed to provide the best rest. We thank you again for your comments and we hope that we have the opportunity to welcome you back in the Barceló Torre de Madrid and offer again an excellent service and experience. Best regards, Your Public Relations Team

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