Swimming pool at the Occidental Tamarindo hotel

Occidental Tamarindo

Texto: 105383 All-inclusive hotel integrated harmoniously with the natural landscapes of Playa Langosta that features an incredible pool area. Playa Langosta | Guanacaste, Tamarindo
+506 2653 03 63 +506 2653 03 85
Occidental Tamarindo Texto: 105383 4 out of 5 based on 2194 ratings. 2194 user reviews.
Occidental Tamarindo reviewed by stuffedflounder on . You Rock!!! Don't change!! Arrival: Liberia - Expedia with their arranged private transfer (Nexus) Great to and from! On return trip if going to US make sure they know you are not with a big Canada transport. Rep is always in... Rating: 5
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Occidental Tamarindo

Playa Langosta   Guanacaste, Tamarindo  


Places of Interest

69.3 km Daniel Oduber Quirós International Airport

650 m Langosta Beach

16 km Hacienda Pinilla Golf Club

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Tamarindo

4.0/5 Round Indicators
| 2212 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

45% Complete

1008

Very good

30% Complete

678

Average

14% Complete

320

Poor

4% Complete

106

Very poor

4% Complete

100

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    Round Indicators
    Rodrigomm Spain. 04/19/2017 Business

    “Ok for what you pay”

    OK hotel for holiday makers (couples and families). Typical Barceló hotel with average quality of food and poor variety. Rooms are clean but a refurbishment is needed. Facilities and location is good.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear Rodrigomm: Thank you very much for your nice and elaborated comment. We learn from our clients. Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you with the best holidays in Costa Rica. Thank you again, best regards from Tamarindo. Alvaro Fontenla. General Manager.

    Round Indicators
    Kelli L 04/18/2017 Friends getaway

    “Mixed ”

    The title of my review is the best way to describe my feelings towards this hotel. There are many things I loved and truly enjoyed, and quite a few that I did not. First, I will say that I have posted several reviews on trip advisor, 95% which have been positive. So I'm not the type to complain about minimal things like many do. I also absolutely loved being in Costa Rica and spending time with the local people, and in their culture. I will also add that we checked in on the Friday of Easter weekend when the hotel was going to be extremely crowded. If given the chance to plan this portion of the trip again, I might consider staying at a different hotel, even one off the beach, and relying on the many public beaches in Tamarindo. However, the direct beach access is hard to pass up. So again, I am "mixed" in my thinking. Cons: lack of security on the beach - even though the hotel claims "private beach access," it does nothing to stop the many local residents from walking through the "private areas" and using the hotels chairs and showers. While many people not staying at the hotel just walked through to get to the public beach area, there were also many that did not. Even though chairs were scarce during the crowded weekend times, the hotel security guards on the beach did nothing to monitor it. Crowds - even though the holiday weekends are naturally crowded, the hotel did not seem prepared to accommodate the additional people. Lines at the bars were long, the snacks frequently ran out at the pool, and there was trash and garbage everywhere. There were multiple cots being rolled into rooms, which one could only assume was to accommodate several additional people beyond the rooms' intended capacities. I would suggest asking whether the hotel is at capacity before booking. Because when it is, the hotel is not equipped to handle it. Wifi - this is an additional cost and only works in the hotel lobby. Several hotel guests complained about the services not being available in rooms, many of which are quite a walk through the resort. Other additional costs - the only store located on the resort charges obscene amounts of money for basic items like sunscreen. $65 for two bottles of sunscreen and Dramamine. Come prepared with your own or walk a short distance to one of the nearby stores instead. General Cleanliness - usually this is not something that bothers me, but after coming from a 2 star hotel in La Fortuna that was absolutely spotless, it was hard to see the amount of garbage on the beach and around the pool, as well as in the shared resort bathrooms. Pros: Beach access - the beach where the hotel sits is clearly a hit among the local residents and especially the surfers. Many afternoons, the tide would bring fantastic waves and beautiful scenery. Staff - generally speaking, the staff was friendly and hard working, especially the maids responsible for our room. They did their best during the crowded weekend days. Sunset - the view of the sunset on the beach is absolutely breathtaking and worth the crowd that gathers to see it. All Inclusive Option - in searching for hotels that offer all inclusive options, this was the least expensive option that offered direct beach access. For us, that was most important. The food was not phenomenal but it was good enough. And It helped to know that food and drinks were going to be included.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear Kelli L: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice week. Your sincerely. Alvaro Fontenla. General Manager.

    Round Indicators
    Jen V 04/14/2017 Friends getaway

    “Mediocre hotel”

    Breakfast time was disappointing. Doesn't open until 7 and most excursions do hotel pick up at 7am. Alcohol not included in the mini bar or disco. Water not easy to obtain. Edwin in the lobby bar took excellent care of us. He was the absolute best! Carlos at the pool was also amazing. They both made sure we always had drinks and whatever we needed. Wifi should also be included.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear Jen V: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice weekend. Your sincerely. Alvaro Fontenla. General Manager.

    Round Indicators
    D8158MZdaniel Brampton, Ontario. 04/10/2017 Couples

    “Decent staff”

    My wife and I spent 7 days and nights. We booked some fun excursions outside of the resort but were happy to return at the end of the day to good food and decent service and smiling faces. The resort was kept very clean and tidy with staff seemingly working around the clock. It is also adjacent to a fine beach an great surfing opportunities.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear D81558MZdaniel: Thank you very much for your nice and elabored comment, its a treasure to be able to count on the feedback of our clients (and friends). Please use our contact for whatever you may need , for us it will be a pleasure to have you back and introduce you all new realeses planned for 2017. Again, thank you very much for your time, Best regards, Alvaro Fontenla. Director General.

    Round Indicators
    Elona H 04/08/2017 Family

    “Exactly what we were hoping for!”

    Our stay was perfect! The pool area is gorgeous, the food and drink were plentiful and good. We loved the beach access! We took morning walks on the grounds and beach every morning and it felt like we had the place to ourselves. The staff was very friendly and helpful. The a/c worked great, housekeeping was great and the showers were hot. It was a great stay for our family!

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear Elona H: I really appreciate this comment, it encourages us to keep working on this line to offer the best experience possible in Costa Rica. Please contac us for anything you need, we'll be awaiting for your next visit. Thank you very much for your time, Greetings from sunny Tamarindo. Alvaro Fontenla. General Manager.

    EVALUATION

    Round Indicators

    • april 19 2017
    • Spain
    • Business

    Rodrigomm

    “Ok for what you pay”


    OK hotel for holiday makers (couples and families). Typical Barceló hotel with average quality of food and poor variety. Rooms are clean but a refurbishment is needed. Facilities and location is good.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear Rodrigomm: Thank you very much for your nice and elaborated comment. We learn from our clients. Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you with the best holidays in Costa Rica. Thank you again, best regards from Tamarindo. Alvaro Fontenla. General Manager.

    EVALUATION

    Round Indicators

    • april 18 2017
    • Friends getaway

    Kelli L

    “Mixed ”


    The title of my review is the best way to describe my feelings towards this hotel. There are many things I loved and truly enjoyed, and quite a few that I did not. First, I will say that I have posted several reviews on trip advisor, 95% which have been positive. So I'm not the type to complain about minimal things like many do. I also absolutely loved being in Costa Rica and spending time with the local people, and in their culture. I will also add that we checked in on the Friday of Easter weekend when the hotel was going to be extremely crowded. If given the chance to plan this portion of the trip again, I might consider staying at a different hotel, even one off the beach, and relying on the many public beaches in Tamarindo. However, the direct beach access is hard to pass up. So again, I am "mixed" in my thinking. Cons: lack of security on the beach - even though the hotel claims "private beach access," it does nothing to stop the many local residents from walking through the "private areas" and using the hotels chairs and showers. While many people not staying at the hotel just walked through to get to the public beach area, there were also many that did not. Even though chairs were scarce during the crowded weekend times, the hotel security guards on the beach did nothing to monitor it. Crowds - even though the holiday weekends are naturally crowded, the hotel did not seem prepared to accommodate the additional people. Lines at the bars were long, the snacks frequently ran out at the pool, and there was trash and garbage everywhere. There were multiple cots being rolled into rooms, which one could only assume was to accommodate several additional people beyond the rooms' intended capacities. I would suggest asking whether the hotel is at capacity before booking. Because when it is, the hotel is not equipped to handle it. Wifi - this is an additional cost and only works in the hotel lobby. Several hotel guests complained about the services not being available in rooms, many of which are quite a walk through the resort. Other additional costs - the only store located on the resort charges obscene amounts of money for basic items like sunscreen. $65 for two bottles of sunscreen and Dramamine. Come prepared with your own or walk a short distance to one of the nearby stores instead. General Cleanliness - usually this is not something that bothers me, but after coming from a 2 star hotel in La Fortuna that was absolutely spotless, it was hard to see the amount of garbage on the beach and around the pool, as well as in the shared resort bathrooms. Pros: Beach access - the beach where the hotel sits is clearly a hit among the local residents and especially the surfers. Many afternoons, the tide would bring fantastic waves and beautiful scenery. Staff - generally speaking, the staff was friendly and hard working, especially the maids responsible for our room. They did their best during the crowded weekend days. Sunset - the view of the sunset on the beach is absolutely breathtaking and worth the crowd that gathers to see it. All Inclusive Option - in searching for hotels that offer all inclusive options, this was the least expensive option that offered direct beach access. For us, that was most important. The food was not phenomenal but it was good enough. And It helped to know that food and drinks were going to be included.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear Kelli L: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice week. Your sincerely. Alvaro Fontenla. General Manager.

    EVALUATION

    Round Indicators

    • april 14 2017
    • Friends getaway

    Jen V

    “Mediocre hotel”


    Breakfast time was disappointing. Doesn't open until 7 and most excursions do hotel pick up at 7am. Alcohol not included in the mini bar or disco. Water not easy to obtain. Edwin in the lobby bar took excellent care of us. He was the absolute best! Carlos at the pool was also amazing. They both made sure we always had drinks and whatever we needed. Wifi should also be included.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear Jen V: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice weekend. Your sincerely. Alvaro Fontenla. General Manager.

    EVALUATION

    Round Indicators

    • april 10 2017
    • Brampton, Ontario
    • Couples

    D8158MZdaniel

    “Decent staff”


    My wife and I spent 7 days and nights. We booked some fun excursions outside of the resort but were happy to return at the end of the day to good food and decent service and smiling faces. The resort was kept very clean and tidy with staff seemingly working around the clock. It is also adjacent to a fine beach an great surfing opportunities.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear D81558MZdaniel: Thank you very much for your nice and elabored comment, its a treasure to be able to count on the feedback of our clients (and friends). Please use our contact for whatever you may need , for us it will be a pleasure to have you back and introduce you all new realeses planned for 2017. Again, thank you very much for your time, Best regards, Alvaro Fontenla. Director General.

    EVALUATION

    Round Indicators

    • april 8 2017
    • Family

    Elona H

    “Exactly what we were hoping for!”


    Our stay was perfect! The pool area is gorgeous, the food and drink were plentiful and good. We loved the beach access! We took morning walks on the grounds and beach every morning and it felt like we had the place to ourselves. The staff was very friendly and helpful. The a/c worked great, housekeeping was great and the showers were hot. It was a great stay for our family!


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear Elona H: I really appreciate this comment, it encourages us to keep working on this line to offer the best experience possible in Costa Rica. Please contac us for anything you need, we'll be awaiting for your next visit. Thank you very much for your time, Greetings from sunny Tamarindo. Alvaro Fontenla. General Manager.

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