Swimming pool at the Occidental Tamarindo hotel

Occidental Tamarindo

Texto: 105383 All-inclusive hotel integrated harmoniously with the natural landscapes of Playa Langosta that features an incredible pool area. Playa Langosta | Guanacaste, Tamarindo
+506 2653 03 63 +506 2653 03 85
Occidental Tamarindo Texto: 105383 4 out of 5 based on 2375 ratings. 2375 user reviews.
Occidental Tamarindo reviewed by Deanna M on . Staff was awesome Oscar was so attentive and so friendly. He was the best member at the resort. The resort is self was not what I expect for such a high rates all inclusive. The food could've been better. The rooms... Rating: 3
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Occidental Tamarindo

Playa Langosta   Guanacaste, Tamarindo  


Places of Interest

69.3 km Daniel Oduber Quirós International Airport

650 m Langosta Beach

16 km Hacienda Pinilla Golf Club

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Tamarindo

4.0/5 Round Indicators
| 2382 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

45% Complete

1078

Very good

30% Complete

723

Average

14% Complete

350

Poor

4% Complete

118

Very poor

4% Complete

113

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    Round Indicators
    Rafael R New York City, New York. 08/18/2017 Couples

    “Everything were amazing and excellent. Sleep section. Only the bed was little uncomfortable. Need more comfortable beds.”

    Thanks . Everything were super amazing and excellent. We fell grateful. Thanks. Every detail was super excellent. We do not have words for describing how much thankful we are with every single person that all together they are working so hard as a team work to make everything was almost perfect. Thanks

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear Rafael R: I really appreciate this comment, it encourages us to keep working on this line to offer the best experience possible in Costa Rica. Please contact us for anything you need, we'll be awaiting for your next visit. Thank you very much for your time. Greetings from sunny Tamarindo. Alvaro Fontenla. General Manager. Occidental Tamarindo

    Round Indicators
    rezashahbazi 08/17/2017 Family

    “Don't be deceived by pictures”

    1) The arrival and checking process has a little problematic since the security guard couldn't speak a word of English to tell us where to park and start the check-in 2) Found bed sheets old and dirty upon arrival to room and called room service to put new sheets 3) Found dead bugs and flys at room. 4) Someone steal my cell phone and a shirt from chair close to pool! I wish we stayed in a gated resorts instead.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear rezashahbazi: Thank you very much for using part of your valued time to post this interesant and detailed comment about your vacations in Occidental Tamarindo. It`s, without a single doubt, the best way to keep improving everyday and thereby offer the best experience All Inclusive in Costa Rica, Please, accept our excuses for not achieving the excellence demanded by all our clients; I would like to welcome you again and provide you with some dream days as only Barceló Hotels can pull off. Thank you again dear rezashahbazi , Alvaro Fontenla Director General Occidental Tamarindo

    Round Indicators
    John P Dallas, Texas. 08/17/2017 Couples

    “Worst Decision ever”

    The rooms were subpar and needed updating. The food was horrible. The only good service was from the front desk, every other aspect of the hotel the service was bad to non-existent. No wifi in rooms No ice machine near our room Self serve at pool and beach.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear John P: With great regret, we have read your review regarding your days with here, and I must apologize in behalf of all my crew for not being able to fullfil your expectations about the Hotel. We have analysed the comment to apply measures which will avoid future discomfort like yours, specially what concerns the bars service. Thank for your time, it would be an honour to have you back in the near future. Best regards from Tamarindo, Have a wonderful weekend, Alvaro Fontenla Director Fontenla Occidental Tamarindo

    Round Indicators
    Deanna M 08/15/2017 Friends getaway

    “Staff was awesome”

    Oscar was so attentive and so friendly. He was the best member at the resort. The resort is self was not what I expect for such a high rates all inclusive. The food could've been better. The rooms and service were good .

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear Deanna M: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice week. Your sincerely. Alvaro Fontenla. General Manager. Occidental Tamarindo.

    Round Indicators
    Francia G 08/15/2017 Couples

    “Ok but not worth the mula”

    The hotel is located on a gorgeous beach right next to an estuary it's absolutely magical! However the reception staff is rude and not very helpful. The management was quick to address issues and our stay was overall pleasent. The food is mediocre at best, and the staff seemed annoyed if you asked questions. I feel overpriced and would rather stay somewhere cheaper close by so I can walk to that beach 😋

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear Francia G: Thank you very much for your nice and elaborated comment. We learn from our clients. Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you the best holidays in Costa Rica. Thank you again, best regards from Tamarindo. Alvaro Fontenla. General Manager. Occidental Tamarindo.

    EVALUATION

    Round Indicators

    • august 18 2017
    • New York City, New York
    • Couples

    Rafael R

    “Everything were amazing and excellent. Sleep section. Only the bed was little uncomfortable. Need more comfortable beds.”


    Thanks . Everything were super amazing and excellent. We fell grateful. Thanks. Every detail was super excellent. We do not have words for describing how much thankful we are with every single person that all together they are working so hard as a team work to make everything was almost perfect. Thanks


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear Rafael R: I really appreciate this comment, it encourages us to keep working on this line to offer the best experience possible in Costa Rica. Please contact us for anything you need, we'll be awaiting for your next visit. Thank you very much for your time. Greetings from sunny Tamarindo. Alvaro Fontenla. General Manager. Occidental Tamarindo

    EVALUATION

    Round Indicators

    • august 17 2017
    • Family

    rezashahbazi

    “Don't be deceived by pictures”


    1) The arrival and checking process has a little problematic since the security guard couldn't speak a word of English to tell us where to park and start the check-in 2) Found bed sheets old and dirty upon arrival to room and called room service to put new sheets 3) Found dead bugs and flys at room. 4) Someone steal my cell phone and a shirt from chair close to pool! I wish we stayed in a gated resorts instead.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear rezashahbazi: Thank you very much for using part of your valued time to post this interesant and detailed comment about your vacations in Occidental Tamarindo. It`s, without a single doubt, the best way to keep improving everyday and thereby offer the best experience All Inclusive in Costa Rica, Please, accept our excuses for not achieving the excellence demanded by all our clients; I would like to welcome you again and provide you with some dream days as only Barceló Hotels can pull off. Thank you again dear rezashahbazi , Alvaro Fontenla Director General Occidental Tamarindo

    EVALUATION

    Round Indicators

    • august 17 2017
    • Dallas, Texas
    • Couples

    John P

    “Worst Decision ever”


    The rooms were subpar and needed updating. The food was horrible. The only good service was from the front desk, every other aspect of the hotel the service was bad to non-existent. No wifi in rooms No ice machine near our room Self serve at pool and beach.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear John P: With great regret, we have read your review regarding your days with here, and I must apologize in behalf of all my crew for not being able to fullfil your expectations about the Hotel. We have analysed the comment to apply measures which will avoid future discomfort like yours, specially what concerns the bars service. Thank for your time, it would be an honour to have you back in the near future. Best regards from Tamarindo, Have a wonderful weekend, Alvaro Fontenla Director Fontenla Occidental Tamarindo

    EVALUATION

    Round Indicators

    • august 15 2017
    • Friends getaway

    Deanna M

    “Staff was awesome”


    Oscar was so attentive and so friendly. He was the best member at the resort. The resort is self was not what I expect for such a high rates all inclusive. The food could've been better. The rooms and service were good .


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear Deanna M: Thank you very much for posting this review although we are not satisfied since it seems we haven't been able to meet your expectations, my sincere apologies for that. We will be working all the year to improve the place everyday so next you visite us, the experience may be perfect. Have a nice week. Your sincerely. Alvaro Fontenla. General Manager. Occidental Tamarindo.

    EVALUATION

    Round Indicators

    • august 15 2017
    • Couples

    Francia G

    “Ok but not worth the mula”


    The hotel is located on a gorgeous beach right next to an estuary it's absolutely magical! However the reception staff is rude and not very helpful. The management was quick to address issues and our stay was overall pleasent. The food is mediocre at best, and the staff seemed annoyed if you asked questions. I feel overpriced and would rather stay somewhere cheaper close by so I can walk to that beach 😋


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear Francia G: Thank you very much for your nice and elaborated comment. We learn from our clients. Let me apologize for the all inconveniences, I would like to have the opportunity to welcome you again and provide you the best holidays in Costa Rica. Thank you again, best regards from Tamarindo. Alvaro Fontenla. General Manager. Occidental Tamarindo.

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

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