Barceló Praha Five Hotel Interiors

Occidental Praha Five

Texto: 40656 Modern hotel and very well connected to Prague's historic centre. Ideal for families, couples or business meetings. CL Radlická 46/3276 | 150 00 Praha 5 – Smíchov
+420 251035111 +420 2510 35110
Occidental Praha Five Texto: 40656 4.5 out of 5 based on 1342 ratings. 1342 user reviews.
Occidental Praha Five reviewed by Imogen C on . No logic from staff and little comfort Staying here hasn't been a good experience. The staff, although friendly answer a simple question with 'um I don't know' which is very annoying. We asked for a twin room and were told we'd been given... Rating: 2
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Occidental Praha Five

CL Radlická 46/3276   150 00 Praha 5 – Smíchov  


Places of Interest

16.8 km Václav Havel Airport Prague

Spa Five

4.8 km Trade Fair Palace

150 m Andel metro station

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Praha Five

4.5/5 Round Indicators
| 1374 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

50% Complete

687

Very good

40% Complete

550

Average

6% Complete

94

Poor

1% Complete

27

Very poor

1% Complete

16

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    Round Indicators
    Abolfazl K 04/22/2017 Family

    “Comfortable and Friendly”

    The room was in standard size and was clean and it was cleaned everyday.the location is near Andel metro station and a commercial centre.the staff was warm and helpful.the breakfast was good.the value money was great for 3 person(2 adults,1 child).i recommend this hotel to everyone!

    OccidentalPrahaFive, General Manager at Occidental Praha Five, responded to this review
     Dear Valued Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Praha Five hotel and we thank you for your kind recommendation to Tripadvisor’s readers. Thank you for your very nice compliments for our team, they work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Alejandro Martín Álvarez General Manager

    Round Indicators
    svands_349851 Munich, Germany. 04/20/2017 Couples

    “Good place for stay, close to Anděl”

    The room was clean and tidy, toiletries were well stocked in the bath on arrival. The breakfast had good, healthy options and was different for each day of stay. The wifi speed was extremely slow in the room. The hotel is located about a couple of tram stops away from Anděl which has malls and restaurants.

    OccidentalPrahaFive, General Manager at Occidental Praha Five, responded to this review
     Dear Guest Thank you for choosing the hotel Occidental Praha Five and for providing us with your excellent feedback. I am delighted to know that our hotel exceeded your expectations and my team are extremely proud, as am I; that you enjoyed your time with us so much. Our aim at the hotel Occidental Praha Five is to ensure that you experience a wonderful stay and so it is a great pleasure to be provided with such positive comments in respect to our facilities and the service we provide. Your comments regarding the wi-fi are appreciated, I would like to apologize fot the inconveniences, we are currently upgrading the wireless internet infrastructure in order to keep up with the increased demand for WiFi connectivity. While we are conducting this project occasional outages may occur. We are certain that you will enjoy the results of this project during you next stay and we apologize for any inconveniences our experienced last week. It was our great pleasure to host you and we look forward to welcoming you again, which we hope is very soon. Best regards, Alejandro Martín General Manager

    Round Indicators
    Julia A Madrid, Spain. 04/11/2017 Friends getaway

    ““Oh, how wonderful is Occidental Praha Five!””

    Overall I would rate this hotel highly. The all inclusive service is fantastic, Staff in the hotel were always very nice and helpful is you needed something. The location of the hotel was brillant. Thanks so much!!

    OccidentalPrahaFive, Director General at Occidental Praha Five, responded to this review
     Dear Julia, firstly, we would like to thank you for the lovely review you shared following your recent visit to our Occidental Praha Five hotel and are delighted to read that we could match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Alejandro Martín Álvarez General Manager

    Round Indicators
    Evelin L 04/11/2017 Couples

    “Great atención!”

    Great and wonderful experience! When we arrived to the hotel we were well attended and guided. The hotel is really close to Prague City!!! Great rooms, food and even better attention! If your a sauna lover, you'll love the one they have!! Was very appeasing and relaxing! Will repeat!!

    OccidentalPrahaFive, Director General at Occidental Praha Five, responded to this review
     Dear Evelin, first and foremost, we would like to thank you for the praising review you shared following your recent visit to our hotel Occidental Praha Five and are delighted to read that we met your expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Also, we are very pleased to read that you did like the room we accommodated you in and that you enjoyed our sauna and had a relaxing time. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Alejandro Martín Álvarez General Manager

    Round Indicators
    sioux w rotherham. 04/07/2017 Family

    “Fine for a short stay in Prague”

    Hotel in an old building on a street that looks very run down but modern and clean inside, nice enough. Very short walk from bus and metro station but we prefer to walk so didn't use public transport. Comfy beds which we could separate (good being mother and daughter not having to share a double). Bedding clean and comfy. Not enough storage in the bedroom, only 6 hangers between 2 people and not much drawer space. 1 fairly comfy chair and 2 very uncomfortable ones under the desk. Bathroom clean and modern ... nice. Bit odd there was only 1 robe and slippers for a 2 person break, maybe we were supposed to share. The robe was very scratchy and stiff. When booking we were led to believe this was in the centre but was actually a 40 minute walk to the old town, so good job the weather was nice. Food at breakfast was nice and enough choice. Coffee very good. Staff we spoke to did speak English well and were helpful enough, although we didn't have much cause to bother them. When reading this back I keep seeing 'nice' and that about sums it up. Maybe we've been spoilt with some really good hotels on all inclusive holidays and this could actually compare well to other hotels in Prague but it didn't give me the wow factor.

    OccidentalPrahaFive, General Manager at Occidental Praha Five, responded to this review
     Dear valued guest, first of all, let me thank you for staying with us in Occidental Praha Five hotel and for sharing Your experience with other travellers on Tripadvisor. I am glad to know that you were satisfied with our breakfast quality and the reception services. I will definitely pass the message to the respective departments. Concerning your comments about the hangers, I would like to mention that on request we are always happy to provide more. As per the bathrobe and slippers, this falls out of our standard, please accept my apologies for that. Our team would have provided the second bathrobe and slippers immediately if we had this information. I can assure You that guest's feedback is of great value to us because it helps us to understand what we still need to improve in the hotel and I would like to thank you for bringing this to our attention. The hotel is new and modern and offers all four star services for guests travelling for business or for a city break however it can´t be compared to all inclusive hotel resorts as it is a totally different product. I agree with you that the hotel has a convenient location near bus, tram and metro station and it is possible to reach all Prague highlights within 10 minutes. Walking by the river towards the city centre is definitely other great way how to explore the city. We appreciate your positive comments about the comfort of our beds. Cleanliness is our top priority and we are happy that you noticed it. It was very important for me to know Your opinion about the stay in the hotel and I would like to thank You for the time and effort spent on writing us this feedback. We are constantly working on improving our services and facilities of the hotel and I would be very glad if you gave us another chance and visited us again. With my warmest regards, Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • april 22 2017
    • Family

    Abolfazl K

    “Comfortable and Friendly”


    The room was in standard size and was clean and it was cleaned everyday.the location is near Andel metro station and a commercial centre.the staff was warm and helpful.the breakfast was good.the value money was great for 3 person(2 adults,1 child).i recommend this hotel to everyone!


    OccidentalPrahaFive, General Manager at Occidental Praha Five, responded to this review
    Dear Valued Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Praha Five hotel and we thank you for your kind recommendation to Tripadvisor’s readers. Thank you for your very nice compliments for our team, they work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • april 20 2017
    • Munich, Germany
    • Couples

    svands_349851

    “Good place for stay, close to Anděl”


    The room was clean and tidy, toiletries were well stocked in the bath on arrival. The breakfast had good, healthy options and was different for each day of stay. The wifi speed was extremely slow in the room. The hotel is located about a couple of tram stops away from Anděl which has malls and restaurants.


    OccidentalPrahaFive, General Manager at Occidental Praha Five, responded to this review
    Dear Guest Thank you for choosing the hotel Occidental Praha Five and for providing us with your excellent feedback. I am delighted to know that our hotel exceeded your expectations and my team are extremely proud, as am I; that you enjoyed your time with us so much. Our aim at the hotel Occidental Praha Five is to ensure that you experience a wonderful stay and so it is a great pleasure to be provided with such positive comments in respect to our facilities and the service we provide. Your comments regarding the wi-fi are appreciated, I would like to apologize fot the inconveniences, we are currently upgrading the wireless internet infrastructure in order to keep up with the increased demand for WiFi connectivity. While we are conducting this project occasional outages may occur. We are certain that you will enjoy the results of this project during you next stay and we apologize for any inconveniences our experienced last week. It was our great pleasure to host you and we look forward to welcoming you again, which we hope is very soon. Best regards, Alejandro Martín General Manager

    EVALUATION

    Round Indicators

    • april 11 2017
    • Madrid, Spain
    • Friends getaway

    Julia A

    ““Oh, how wonderful is Occidental Praha Five!””


    Overall I would rate this hotel highly. The all inclusive service is fantastic, Staff in the hotel were always very nice and helpful is you needed something. The location of the hotel was brillant. Thanks so much!!


    OccidentalPrahaFive, Director General at Occidental Praha Five, responded to this review
    Dear Julia, firstly, we would like to thank you for the lovely review you shared following your recent visit to our Occidental Praha Five hotel and are delighted to read that we could match your holiday expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • april 11 2017
    • Couples

    Evelin L

    “Great atención!”


    Great and wonderful experience! When we arrived to the hotel we were well attended and guided. The hotel is really close to Prague City!!! Great rooms, food and even better attention! If your a sauna lover, you'll love the one they have!! Was very appeasing and relaxing! Will repeat!!


    OccidentalPrahaFive, Director General at Occidental Praha Five, responded to this review
    Dear Evelin, first and foremost, we would like to thank you for the praising review you shared following your recent visit to our hotel Occidental Praha Five and are delighted to read that we met your expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. Also, we are very pleased to read that you did like the room we accommodated you in and that you enjoyed our sauna and had a relaxing time. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Alejandro Martín Álvarez General Manager

    EVALUATION

    Round Indicators

    • april 7 2017
    • rotherham
    • Family

    sioux w

    “Fine for a short stay in Prague”


    Hotel in an old building on a street that looks very run down but modern and clean inside, nice enough. Very short walk from bus and metro station but we prefer to walk so didn't use public transport. Comfy beds which we could separate (good being mother and daughter not having to share a double). Bedding clean and comfy. Not enough storage in the bedroom, only 6 hangers between 2 people and not much drawer space. 1 fairly comfy chair and 2 very uncomfortable ones under the desk. Bathroom clean and modern ... nice. Bit odd there was only 1 robe and slippers for a 2 person break, maybe we were supposed to share. The robe was very scratchy and stiff. When booking we were led to believe this was in the centre but was actually a 40 minute walk to the old town, so good job the weather was nice. Food at breakfast was nice and enough choice. Coffee very good. Staff we spoke to did speak English well and were helpful enough, although we didn't have much cause to bother them. When reading this back I keep seeing 'nice' and that about sums it up. Maybe we've been spoilt with some really good hotels on all inclusive holidays and this could actually compare well to other hotels in Prague but it didn't give me the wow factor.


    OccidentalPrahaFive, General Manager at Occidental Praha Five, responded to this review
    Dear valued guest, first of all, let me thank you for staying with us in Occidental Praha Five hotel and for sharing Your experience with other travellers on Tripadvisor. I am glad to know that you were satisfied with our breakfast quality and the reception services. I will definitely pass the message to the respective departments. Concerning your comments about the hangers, I would like to mention that on request we are always happy to provide more. As per the bathrobe and slippers, this falls out of our standard, please accept my apologies for that. Our team would have provided the second bathrobe and slippers immediately if we had this information. I can assure You that guest's feedback is of great value to us because it helps us to understand what we still need to improve in the hotel and I would like to thank you for bringing this to our attention. The hotel is new and modern and offers all four star services for guests travelling for business or for a city break however it can´t be compared to all inclusive hotel resorts as it is a totally different product. I agree with you that the hotel has a convenient location near bus, tram and metro station and it is possible to reach all Prague highlights within 10 minutes. Walking by the river towards the city centre is definitely other great way how to explore the city. We appreciate your positive comments about the comfort of our beds. Cleanliness is our top priority and we are happy that you noticed it. It was very important for me to know Your opinion about the stay in the hotel and I would like to thank You for the time and effort spent on writing us this feedback. We are constantly working on improving our services and facilities of the hotel and I would be very glad if you gave us another chance and visited us again. With my warmest regards, Alejandro Martín Álvarez General Manager

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