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Occidental Caribe

Texto: 9076 All inclusive resort on the beach that offers stunning pools and beautiful gardens the whole family can enjoy. Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9076 4 out of 5 based on 8096 ratings. 8096 user reviews.
Occidental Caribe reviewed by allen c on . I enjoyed it Big resort.Right on the beach.Huge swimming pool.All inclusive,the food was ok.The staff was friendly,and helpful.Outdoor grill by the pool,serving burgers and hot dogs,and breakfast in the... Rating: 4
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Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda 23301 Punta Cana La Altagracia. República Dominicana  


Places of Interest

28.4 km Punta Cana International Airport

14.3 km Macao beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Caribe

4.0/5 Round Indicators
| 8105 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

39% Complete

3184

Very good

28% Complete

2277

Average

15% Complete

1230

Poor

9% Complete

740

Very poor

8% Complete

676

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    alexa t 02/17/2017 Family

    “good vacations”

    Great service, beautiful beaches, wonderful staff. Good bartenders especially Doroteo and ismael, fun entertainment especially Julio Iglesias and Gabriel Chocolate. The rooms are very comfortable and clean. Definitely going to come back soon. I love occidental caribe.
    Round Indicators
    Peppercornn Toronto, Canada. 02/16/2017 Family

    “In the process of updating, had a great time!”

    I traveled with a group of 9 people, from January 29th to February 5th and everyone had a blast. Prior to booking we read all the reviews and knew what to prepare for, my understanding with this hotel is that they seem to be going through some updates but regardless everyone in the party enjoyed their stay and would return! General: The grounds of this hotel are lovely! The main lobby is beautiful and very open. The perks of this hotel is that is is all one building although it has about 700 rooms all the amenities are within walking distance. There is a tennis court, gym, and child area that we did not use. My only suggestion is to have a map for guests, so they can find everything easily. We found the gift show to be pretty reasonable for souvenirs but pricy for other things. Staff/Service: We found the staff to be very nice! always smiling and did their best to answer questions. Niro who arranges the taxies and coordinates the bus's was able to help us get a free taxi to a near by market and always made sure we got off on our excursions. Housekeeping sometimes a little slow ( they are on Dominican time after all!) but they always did a good job, if they ran out of something they would always bring it to our rooms as soon as they got them. We only had on issue our second last day when trying to extend one of our rooms (as we weren't leaving until 7 on the Sunday) but it was quickly resolved by one of the front desk managers who extended one of our rooms to a 5 o'clock for free when we were more than willing to pay for it. Rooms: We rented a total of 4 basic rooms they were in block 5 and one in block 6. Non of these rooms were updated but they still were nice. The bathrooms however are certainly starting to show their age (the ceiling tiles in the bathroom of 6324 are starting to fall down). There was never an issue with the hot water and we had a great rain shower head and the beds were comfortable. There were a few nights we would return to get ready for dinner and our rooms had not yet been done, but housekeeping would wait for us to get ready and clean while we were at dinner they always left lots of towels. We found however that we spent so little time in our rooms that these things did not bother us. If you are picky about rooms I suggest opting for one of their updated ones which looked very nice! Pools and Beach: There are 2 pools and a small kids water area, the main pool has a small swim up bar and has a shallow area to wade in we spent most of our time here because of its closeness to the beach, snack bar/buffet. We never once had issues finding umbrella's or chairs for all 9 of us. The Second pool, is a smaller (possibly newer?) area with a built in Jacuzzi and would be great to have a lazy river with the water fountains! it also has build in loungers and side tables in the water. We enjoyed this one because it was so quiet most likely because it did not have swim up bar, it's bar however was very close and you could also have lunch at the Mexican restaurant (al a carte at night). The second pool is very close to the kids area which has a few water slides and water features. Our plan was to spend most of the time at the beach but we enjoyed the pools enough to spend quite a fews days around them. Occasionally the towel bar would run out of towels for 30 mins or so, if this is going to bother you bring our own! The Beach: We walked the beach several times and truly felt that this resort had the nicest stretch. It is flat and long with no seaweed what so ever, there was also plenty of natural shade (thanks to the palm trees!) and always more then enough beach loungers to go around. We would return just for this alone. Food: I am a picky eater, and can honestly say I was able to eat more than just hotdogs and fries from the snack bar. We had 4 a la cartes: Japanese, Mexican, Dominican and Italian. The Japanese was the group favourite and I found them to be the most understanding of my allergies (shellfish). We did find the service to be slow and kind of unorganized at the other 3. We would have one person take our order only to never see them again, someone else would bring the food but have no idea where the plates were going then a separate server for wine and another for water. Someone would almost always get the wrong appetizer or get their soup first (while everyone else got their appetizer or vice versa). Everyone however did enjoy the foods at the a la cartes since we were on a family vacation the iffy service wasn't enough to ruin our stay. There is a 24hr buffet (closes for diner) that has great variety for breakfast, lunch and midnight snacks! The main attraction however should be the PIZZA PLACE in the loft above it, which we didn't discover until our second last day unfortunately but I would have eaten there all week. The main buffet was great and had plenty of variety, each night had a theme and breakfast was pretty much always the same. At breakfast there was 3 omelette which became pasta stations at dinner, we only at in the main buffet for lunch once and usually stuck with the one out by the pool. Personally I would have been more than happy to eat at the buffets all week rather than our a la cartes. Entertainment: We found the night entertainment to be okay, you could tell the staff had put in a lot of effort but usually preformed in front of a half empty venue which I think would be disappointing for any performer. Our biggest complaint there was the music was always louder than the people signing and occasionally there was just too many people on the stage at once. Michael Jackson of course was everyone else's favourite, but I personally really liked the latin hits! The entertainment by the pool was always entertaining. Activities and Sports: There was a lot to do! We didn't participate in any of the on resort activities but they did have a disco on the beach on night that we sat at and we stopped in at the foam party. You can rent all sorts of things like kayaks and boogie boards at the beach hut and there is a timetable of events and activities by the main lobby bars. There is a disco in the basement and a casino by the theater. Drinks: We enjoyed all our drinks, the golden pineapple is a must have! Myself and two others drank it all week with out getting sick of it. We brought our own mugs which I think is a must as the cups are just the small plastic ones. Sometimes the drinks were slushy, sometimes they weren't but I think it is unreasonable to except a constant flow of slush when at an all inclusive resort as they go through so much of it. They were all very generous with the alcohol so if that is your thing there is no need to worry. Overall, my family was there to have a good time and relax and we found we are able to do that here wether we decided to park at the beach or the pool. My next time in the Dominican I would 100% stay here again, we weren't a picky group and since we spent so little time in our room those 'issues' didn't bother us one bit. Same with the slow service at the a la cart's it was nice to sit down and discuss the events of the day knowing we weren't in a rush. It
    Round Indicators
    Coco9090 London, United Kingdom. 02/16/2017 Family

    “A Ghetto in an Oasis - Worst Hotel Ever”

    I have never given a review like this but that's because I have never stayed in such a disgusting establishment like this either. If the hotel paid me to stay here I would never ever stay here again. I am a seasoned traveler spending about 80 nights a year in hotels both for leisure and business. This is a factory which should be on the same scale as a budget hotel. Everything about the property is cheap, dirty and horrible I am very surprised they can stay on business at all. The most unprofessional and slowest service anywhere in the world. Appalling customer service st check in. The receptionist couldn't care less about how long we were waiting to get checked in. The hotel is so old and tired. The hotel is full of drunken yobs who are loud and drunk all the time. The food is so bad that for 1 week I ate bread,rice and some fruit. They are so low budget and cheap that they recycle all the food. They even skimp on the fruit. Although the buffet is big ( well it has to be for such a huge influx of people) there is not a single decent thing to ever eat there. No fresh juices any where ( and we are in the Caribbean imagine that), only white bread, old glasses and cutlery, horribly presented main dishes. We are in the Japanese restaurant and I was dying to run out. The waitress took our order and the chef made us all something we didn't even order. Chefs were so loud and noisy that it made the dinning experience so unpleasant. The restaurants serve terrible food. On one occasion I am sure what I saw in the Dominican restaurant was the same food from the buffet but just presented differently. On some menu's it says it's they have different kind of fish but after staying there for a week it was exactly the same recycled fish. The hotel has spent hardly no money or effort to make anything nice - food, decor, ambience , drinks , furniture etc they are all old and cheap. You ask staff for something and it's faster to watch paint dry on the wall. It's so so slow to get anything. I changed rooms 3 times. Upon check in which took 1.5hrs we were taken up to a dirty and used room. Αmother one had no towels, another one the card reader on the door didn't work and the list goes on and on. If I was the General Manager I would throw the towel in and close the hotel down. It's a tired and sad place. To me the Barcelo group have not invested anything in this dive of a hotel. I have the worst impression of this group , this hotel and the Dominican staff unfortunately. The only highlight of my stay was when we were able to get out of the hotel and eat in the Hard Rock hotel and Casino. I had never been so happy to see a well run hotel and clean establishment like that in my life. This place needs to be rescued. It's like the titanic but has sunk already. Poorly managed. They must really be making money as we spent a lot of money for 3 rooms and they hardly spend a penny on anything on the hotel. I hope the Executive Directors running the Barcelo group read this so they can help. It seems the GM is not doing anything about this dump. I do give a little credit to Magalis the Guest Relations Mgr for trying to fix things for us but poor women there is not much you can do when you have such a poor product to work with. It's almost a lost battle. I will never come back the way this hotel is today. Good Luck and hope others who want some quality read this and think twice. Go to the Royalton next door it is so much nicer and pleasant. Not sure of price though.
    Round Indicators
    sprbrg Green Bay, WI. 02/16/2017 Couples

    “Wonderful property, amazing Beach!!!”

    My husband and I recently returned from the Occidental Caribe. This is a very nice resort and we received an exceptional last minute deal through Funjet out of Chicago. Our check-in to the resort was very fast with no waiting in line (5 minutes). Front desk employees were very friendly and accommodating. I requested a change to our room which was handled without any problems. Our room was in Bldg 4 (4309) looking over the fountain and pool, with a small view of the ocean. The room was clean, bed comfortable, and air conditioning worked well. Refrigerator was filled daily with anything we used. Two large water bottles were left daily. Room safe worked well. Room was cleaned daily, towels sometimes needed to be requested from housekeeping. Otherwise, we cannot really complain about anything. Restaurants were all very good. We enjoyed the Seafood, French and Japanese restaurants. Three a la carte reservations were allowed for a 7 night stay. We also made same day reservations for dinner at the Mexican restaurant. The Mexican Restaurant is open during the day for lunch as well and has a very good salad bar. The pizza restaurant on the second level of the seafood restaurant, has an amazing view of the beach. The buffet is huge. Many very good options for everyone. The only free Wifi at the resort is in the Casino, which is a bummer. Wifi can be purchased for $49 per device for 7 days at the Internet Café. Wifi worked great all over the property, even on the beach. Only downfall was having to continuously sign in with the user id and password throughout the day. So make sure to hang on to the ticket they give you with the user id and password. The beach is simply amazing. Lots of space on the beach. Areas with shade, under the palms or direct sun throughout the beach. Great beach for people watching and for walking. It is miles long with white powdery sand that goes on forever. Lots of people on the beach daily, yet not too crowded. No problem getting a lounger anywhere at the beach. Walking into the ocean is flat and sandy with no rocks. Large waves which are great for boogie boarding. Nicest beach I have ever seen. The pools were a different story, loungers were saved early in the morning with towels. That wasn't an issue for us though; we like the beach better. Resort staff is very friendly and "yes" most do speak English. We did not have any problems with communication on any part of the resort. The resort offers a free shuttle service to the market a few resorts over (next to Memories Splash and The Royalton). Not many people know about this, probably due to having stores on the property. However, the prices are significantly less expensive for souvenirs. They have lot of canvas art, bags, t-shirts, jewelry, Mama Juana, and tons of other items available. It is a quick ride or a couple miles of walking, and lots of fun bartering with the local vendors. Negatives: * Lack of bartenders at the beach bar. Many times there was only one bartender to serve long lines of people. * Lack of resort information upon check-in or available in rooms. When we checked in, only our keys to our room were provided. * Beach party (Sunday) was super loud late into the night. Suggestions for the resort: Provide a map of the property upon check-in with more property information. Resort accommodations book with resort information in room. Overall, we were very happy with our stay at the Occidental Caribe. It is our kind of resort and would definitely recommend this resort to friends and family. We are already making plans to return next year.
    Round Indicators
    Traci C 02/16/2017 Couples

    “A nice getaway”

    We just went to soak up sun sun and relax around the pool and ocean. The beach was beautiful full of chairs and palm trees. The main pool was very large and beautiful, along with another pool the was just a nice. Plenty of places to enjoy outside. We had lots of dinning and drinking options, which is a must for me, they we all good.My room was pretty and clean. We did upgrade our room to a pool side with ocean view. It was on the top floor which was the 4th and it had a beautiful vaulted ceiling. We stayed on the resort and never left and had plenty to see and do for a relaxing getaway. I would go back there again.

    Marcos C, Director General at Occidental Caribe, responded to this review
     Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our hotel and we thank you for your kind recommendation to Tripadvisor readers . Thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We look forward to welcoming you back again very soon. Best Regards Director Occidental Caribe

    EVALUATION

    Round Indicators

    • february 17 2017
    • Family

    alexa t

    “good vacations”


    Great service, beautiful beaches, wonderful staff. Good bartenders especially Doroteo and ismael, fun entertainment especially Julio Iglesias and Gabriel Chocolate. The rooms are very comfortable and clean. Definitely going to come back soon. I love occidental caribe.


    EVALUATION

    Round Indicators

    • february 16 2017
    • Toronto, Canada
    • Family

    Peppercornn

    “In the process of updating, had a great time!”


    I traveled with a group of 9 people, from January 29th to February 5th and everyone had a blast. Prior to booking we read all the reviews and knew what to prepare for, my understanding with this hotel is that they seem to be going through some updates but regardless everyone in the party enjoyed their stay and would return! General: The grounds of this hotel are lovely! The main lobby is beautiful and very open. The perks of this hotel is that is is all one building although it has about 700 rooms all the amenities are within walking distance. There is a tennis court, gym, and child area that we did not use. My only suggestion is to have a map for guests, so they can find everything easily. We found the gift show to be pretty reasonable for souvenirs but pricy for other things. Staff/Service: We found the staff to be very nice! always smiling and did their best to answer questions. Niro who arranges the taxies and coordinates the bus's was able to help us get a free taxi to a near by market and always made sure we got off on our excursions. Housekeeping sometimes a little slow ( they are on Dominican time after all!) but they always did a good job, if they ran out of something they would always bring it to our rooms as soon as they got them. We only had on issue our second last day when trying to extend one of our rooms (as we weren't leaving until 7 on the Sunday) but it was quickly resolved by one of the front desk managers who extended one of our rooms to a 5 o'clock for free when we were more than willing to pay for it. Rooms: We rented a total of 4 basic rooms they were in block 5 and one in block 6. Non of these rooms were updated but they still were nice. The bathrooms however are certainly starting to show their age (the ceiling tiles in the bathroom of 6324 are starting to fall down). There was never an issue with the hot water and we had a great rain shower head and the beds were comfortable. There were a few nights we would return to get ready for dinner and our rooms had not yet been done, but housekeeping would wait for us to get ready and clean while we were at dinner they always left lots of towels. We found however that we spent so little time in our rooms that these things did not bother us. If you are picky about rooms I suggest opting for one of their updated ones which looked very nice! Pools and Beach: There are 2 pools and a small kids water area, the main pool has a small swim up bar and has a shallow area to wade in we spent most of our time here because of its closeness to the beach, snack bar/buffet. We never once had issues finding umbrella's or chairs for all 9 of us. The Second pool, is a smaller (possibly newer?) area with a built in Jacuzzi and would be great to have a lazy river with the water fountains! it also has build in loungers and side tables in the water. We enjoyed this one because it was so quiet most likely because it did not have swim up bar, it's bar however was very close and you could also have lunch at the Mexican restaurant (al a carte at night). The second pool is very close to the kids area which has a few water slides and water features. Our plan was to spend most of the time at the beach but we enjoyed the pools enough to spend quite a fews days around them. Occasionally the towel bar would run out of towels for 30 mins or so, if this is going to bother you bring our own! The Beach: We walked the beach several times and truly felt that this resort had the nicest stretch. It is flat and long with no seaweed what so ever, there was also plenty of natural shade (thanks to the palm trees!) and always more then enough beach loungers to go around. We would return just for this alone. Food: I am a picky eater, and can honestly say I was able to eat more than just hotdogs and fries from the snack bar. We had 4 a la cartes: Japanese, Mexican, Dominican and Italian. The Japanese was the group favourite and I found them to be the most understanding of my allergies (shellfish). We did find the service to be slow and kind of unorganized at the other 3. We would have one person take our order only to never see them again, someone else would bring the food but have no idea where the plates were going then a separate server for wine and another for water. Someone would almost always get the wrong appetizer or get their soup first (while everyone else got their appetizer or vice versa). Everyone however did enjoy the foods at the a la cartes since we were on a family vacation the iffy service wasn't enough to ruin our stay. There is a 24hr buffet (closes for diner) that has great variety for breakfast, lunch and midnight snacks! The main attraction however should be the PIZZA PLACE in the loft above it, which we didn't discover until our second last day unfortunately but I would have eaten there all week. The main buffet was great and had plenty of variety, each night had a theme and breakfast was pretty much always the same. At breakfast there was 3 omelette which became pasta stations at dinner, we only at in the main buffet for lunch once and usually stuck with the one out by the pool. Personally I would have been more than happy to eat at the buffets all week rather than our a la cartes. Entertainment: We found the night entertainment to be okay, you could tell the staff had put in a lot of effort but usually preformed in front of a half empty venue which I think would be disappointing for any performer. Our biggest complaint there was the music was always louder than the people signing and occasionally there was just too many people on the stage at once. Michael Jackson of course was everyone else's favourite, but I personally really liked the latin hits! The entertainment by the pool was always entertaining. Activities and Sports: There was a lot to do! We didn't participate in any of the on resort activities but they did have a disco on the beach on night that we sat at and we stopped in at the foam party. You can rent all sorts of things like kayaks and boogie boards at the beach hut and there is a timetable of events and activities by the main lobby bars. There is a disco in the basement and a casino by the theater. Drinks: We enjoyed all our drinks, the golden pineapple is a must have! Myself and two others drank it all week with out getting sick of it. We brought our own mugs which I think is a must as the cups are just the small plastic ones. Sometimes the drinks were slushy, sometimes they weren't but I think it is unreasonable to except a constant flow of slush when at an all inclusive resort as they go through so much of it. They were all very generous with the alcohol so if that is your thing there is no need to worry. Overall, my family was there to have a good time and relax and we found we are able to do that here wether we decided to park at the beach or the pool. My next time in the Dominican I would 100% stay here again, we weren't a picky group and since we spent so little time in our room those 'issues' didn't bother us one bit. Same with the slow service at the a la cart's it was nice to sit down and discuss the events of the day knowing we weren't in a rush. It


    EVALUATION

    Round Indicators

    • february 16 2017
    • London, United Kingdom
    • Family

    Coco9090

    “A Ghetto in an Oasis - Worst Hotel Ever”


    I have never given a review like this but that's because I have never stayed in such a disgusting establishment like this either. If the hotel paid me to stay here I would never ever stay here again. I am a seasoned traveler spending about 80 nights a year in hotels both for leisure and business. This is a factory which should be on the same scale as a budget hotel. Everything about the property is cheap, dirty and horrible I am very surprised they can stay on business at all. The most unprofessional and slowest service anywhere in the world. Appalling customer service st check in. The receptionist couldn't care less about how long we were waiting to get checked in. The hotel is so old and tired. The hotel is full of drunken yobs who are loud and drunk all the time. The food is so bad that for 1 week I ate bread,rice and some fruit. They are so low budget and cheap that they recycle all the food. They even skimp on the fruit. Although the buffet is big ( well it has to be for such a huge influx of people) there is not a single decent thing to ever eat there. No fresh juices any where ( and we are in the Caribbean imagine that), only white bread, old glasses and cutlery, horribly presented main dishes. We are in the Japanese restaurant and I was dying to run out. The waitress took our order and the chef made us all something we didn't even order. Chefs were so loud and noisy that it made the dinning experience so unpleasant. The restaurants serve terrible food. On one occasion I am sure what I saw in the Dominican restaurant was the same food from the buffet but just presented differently. On some menu's it says it's they have different kind of fish but after staying there for a week it was exactly the same recycled fish. The hotel has spent hardly no money or effort to make anything nice - food, decor, ambience , drinks , furniture etc they are all old and cheap. You ask staff for something and it's faster to watch paint dry on the wall. It's so so slow to get anything. I changed rooms 3 times. Upon check in which took 1.5hrs we were taken up to a dirty and used room. Αmother one had no towels, another one the card reader on the door didn't work and the list goes on and on. If I was the General Manager I would throw the towel in and close the hotel down. It's a tired and sad place. To me the Barcelo group have not invested anything in this dive of a hotel. I have the worst impression of this group , this hotel and the Dominican staff unfortunately. The only highlight of my stay was when we were able to get out of the hotel and eat in the Hard Rock hotel and Casino. I had never been so happy to see a well run hotel and clean establishment like that in my life. This place needs to be rescued. It's like the titanic but has sunk already. Poorly managed. They must really be making money as we spent a lot of money for 3 rooms and they hardly spend a penny on anything on the hotel. I hope the Executive Directors running the Barcelo group read this so they can help. It seems the GM is not doing anything about this dump. I do give a little credit to Magalis the Guest Relations Mgr for trying to fix things for us but poor women there is not much you can do when you have such a poor product to work with. It's almost a lost battle. I will never come back the way this hotel is today. Good Luck and hope others who want some quality read this and think twice. Go to the Royalton next door it is so much nicer and pleasant. Not sure of price though.


    EVALUATION

    Round Indicators

    • february 16 2017
    • Green Bay, WI
    • Couples

    sprbrg

    “Wonderful property, amazing Beach!!!”


    My husband and I recently returned from the Occidental Caribe. This is a very nice resort and we received an exceptional last minute deal through Funjet out of Chicago. Our check-in to the resort was very fast with no waiting in line (5 minutes). Front desk employees were very friendly and accommodating. I requested a change to our room which was handled without any problems. Our room was in Bldg 4 (4309) looking over the fountain and pool, with a small view of the ocean. The room was clean, bed comfortable, and air conditioning worked well. Refrigerator was filled daily with anything we used. Two large water bottles were left daily. Room safe worked well. Room was cleaned daily, towels sometimes needed to be requested from housekeeping. Otherwise, we cannot really complain about anything. Restaurants were all very good. We enjoyed the Seafood, French and Japanese restaurants. Three a la carte reservations were allowed for a 7 night stay. We also made same day reservations for dinner at the Mexican restaurant. The Mexican Restaurant is open during the day for lunch as well and has a very good salad bar. The pizza restaurant on the second level of the seafood restaurant, has an amazing view of the beach. The buffet is huge. Many very good options for everyone. The only free Wifi at the resort is in the Casino, which is a bummer. Wifi can be purchased for $49 per device for 7 days at the Internet Café. Wifi worked great all over the property, even on the beach. Only downfall was having to continuously sign in with the user id and password throughout the day. So make sure to hang on to the ticket they give you with the user id and password. The beach is simply amazing. Lots of space on the beach. Areas with shade, under the palms or direct sun throughout the beach. Great beach for people watching and for walking. It is miles long with white powdery sand that goes on forever. Lots of people on the beach daily, yet not too crowded. No problem getting a lounger anywhere at the beach. Walking into the ocean is flat and sandy with no rocks. Large waves which are great for boogie boarding. Nicest beach I have ever seen. The pools were a different story, loungers were saved early in the morning with towels. That wasn't an issue for us though; we like the beach better. Resort staff is very friendly and "yes" most do speak English. We did not have any problems with communication on any part of the resort. The resort offers a free shuttle service to the market a few resorts over (next to Memories Splash and The Royalton). Not many people know about this, probably due to having stores on the property. However, the prices are significantly less expensive for souvenirs. They have lot of canvas art, bags, t-shirts, jewelry, Mama Juana, and tons of other items available. It is a quick ride or a couple miles of walking, and lots of fun bartering with the local vendors. Negatives: * Lack of bartenders at the beach bar. Many times there was only one bartender to serve long lines of people. * Lack of resort information upon check-in or available in rooms. When we checked in, only our keys to our room were provided. * Beach party (Sunday) was super loud late into the night. Suggestions for the resort: Provide a map of the property upon check-in with more property information. Resort accommodations book with resort information in room. Overall, we were very happy with our stay at the Occidental Caribe. It is our kind of resort and would definitely recommend this resort to friends and family. We are already making plans to return next year.


    EVALUATION

    Round Indicators

    • february 16 2017
    • Couples

    Traci C

    “A nice getaway”


    We just went to soak up sun sun and relax around the pool and ocean. The beach was beautiful full of chairs and palm trees. The main pool was very large and beautiful, along with another pool the was just a nice. Plenty of places to enjoy outside. We had lots of dinning and drinking options, which is a must for me, they we all good.My room was pretty and clean. We did upgrade our room to a pool side with ocean view. It was on the top floor which was the 4th and it had a beautiful vaulted ceiling. We stayed on the resort and never left and had plenty to see and do for a relaxing getaway. I would go back there again.


    Marcos C, Director General at Occidental Caribe, responded to this review
    Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our hotel and we thank you for your kind recommendation to Tripadvisor readers . Thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We look forward to welcoming you back again very soon. Best Regards Director Occidental Caribe

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