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El Embajador, a Royal Hideaway Hotel

Texto: 37846 A city hotel strategically located in Santo Domingo for leisure or business trips. Avda. Sarasota, 65. Ensanche Bella Vista | 10110 | Santo Domingo || República Dominicana
809 221 2131 809 221 3251
El Embajador, a Royal Hideaway Hotel Texto: 37846 4.5 out of 5 based on 1159 ratings. 1159 user reviews.
El Embajador, a Royal Hideaway Hotel reviewed by James A on . Another Great Stay I have stayed at this property many times, this stay was no exception. The hotel has gone through renovations and upgrades. The service has improved and there are many staff members around the... Rating: 5
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El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista   10110   Santo Domingo     República Dominicana  


Places of Interest

32.3 km Las Américas International Airport

17.7 km El Higuero International Airport

3.8 km Downtown Centre

6.5 km Colonial District of Santo Domingo

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1160 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

60% Complete

702

Very good

25% Complete

294

Average

6% Complete

77

Poor

4% Complete

52

Very poor

3% Complete

36

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    Round Indicators
    scr0ckett Melbourne, Florida. 05/12/2018 Business

    “Hotel Stay”

    It was a lovely hotel with friendly staff. The rooms were clean and nicely furnished. The outside patio and pool area were nice to hang out at and relax. The room service was quick and the order was easy to place.

    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     We apreciate very much the time you have spend sharing this review about your recent stay at El Embajador a Royal Hideaway Hotel. We thank you for such a positive comment you gave to us. Our mission is to provide a memorable experience, and it fills us with joy to know that you got the best service. It is a pleasure to serve you. Best regards, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    James A Oakville, Ontario, Canada. 04/29/2018 Business

    “Another Great Stay”

    I have stayed at this property many times, this stay was no exception. The hotel has gone through renovations and upgrades. The service has improved and there are many staff members around the property to assist you

    JJMartinezOrtiz, General Manager at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr James A, May I thank you for your review and excellent comments on your experiences at El Embajador. It is extremely valuable for us to learn that our efforts made on improving our guest experience are on the right direction and consistent. We look forward to welcoming you again on your next visit to Santo Domingo. Sincerely,

    Round Indicators
    robynmaxwellrpr Wellington, Florida. 04/23/2018 Business

    “Excellent Hotel”

    Beautiful historic hotel with a wonderful helpful staff to assist you during your stay. Rooms are gorgeous with upscale amenitiies and linens. Conference rooms are top notch. You will not be disappointed.

    JJMartinezOrtiz, Director General at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Robynmaxwellrpr, It is absolutely encouraging for all team members receiving such great review on your experience at El Embajador. We are very proud to learn that not only the newly renovated rooms and conference rooms were appreciated, but also the service provided by our staff. We look forward to welcoming you back on your next visit to Santo Domingo. Sincerely,

    Round Indicators
    vpayan768751 New York City, New York. 04/11/2018 Business

    “Exceptional Hotel!”

    This hotel has great history and heritage. Overall a great experience. Would have given it 5 stars if it wasn’t for the disappoiment with the cleanliness of my room. It was not as clean as I was expecting. Will still most likely stay here when I go there for business again.

    JJMartinezOrtiz, General Manager at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Vpayan, From these lines, I would like to thank you for sharing your experience on your last stay with us. Although we normally receive excellent comments on the cleanliness of the rooms, your review will be shared immediately with our housekeeping department to address and improve this issue for future guests. We look forward to welcoming you back in the near future.

    Round Indicators
    EDWARD R 04/09/2018 Business

    “Classic Hotel in Santo Domingo”

    This is a classic Hotel in a excellent area, close to everything, very secure and the services is great, Good near by restaurants and malls, the only perk the pool should be open more late, they close to early.

    JJMartinezOrtiz, General Manager at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Mr Edward, Many thanks for your review and comments on your last stay at El Embajador. The main swimming pool closes at 7 pm, although we try to be flexible and close it later when guests using the pool at closing time. In any case, we take note and follow up on your suggestion of closing it later in the evening. With kind regards,

    EVALUATION

    Round Indicators

    • may 12 2018
    • Melbourne, Florida
    • Business

    scr0ckett

    “Hotel Stay”


    It was a lovely hotel with friendly staff. The rooms were clean and nicely furnished. The outside patio and pool area were nice to hang out at and relax. The room service was quick and the order was easy to place.


    Jyra Eloisa O, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    We apreciate very much the time you have spend sharing this review about your recent stay at El Embajador a Royal Hideaway Hotel. We thank you for such a positive comment you gave to us. Our mission is to provide a memorable experience, and it fills us with joy to know that you got the best service. It is a pleasure to serve you. Best regards, Jyra Ozoria - Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 29 2018
    • Oakville, Ontario, Canada
    • Business

    James A

    “Another Great Stay”


    I have stayed at this property many times, this stay was no exception. The hotel has gone through renovations and upgrades. The service has improved and there are many staff members around the property to assist you


    JJMartinezOrtiz, General Manager at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr James A, May I thank you for your review and excellent comments on your experiences at El Embajador. It is extremely valuable for us to learn that our efforts made on improving our guest experience are on the right direction and consistent. We look forward to welcoming you again on your next visit to Santo Domingo. Sincerely,

    EVALUATION

    Round Indicators

    • april 23 2018
    • Wellington, Florida
    • Business

    robynmaxwellrpr

    “Excellent Hotel”


    Beautiful historic hotel with a wonderful helpful staff to assist you during your stay. Rooms are gorgeous with upscale amenitiies and linens. Conference rooms are top notch. You will not be disappointed.


    JJMartinezOrtiz, Director General at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Robynmaxwellrpr, It is absolutely encouraging for all team members receiving such great review on your experience at El Embajador. We are very proud to learn that not only the newly renovated rooms and conference rooms were appreciated, but also the service provided by our staff. We look forward to welcoming you back on your next visit to Santo Domingo. Sincerely,

    EVALUATION

    Round Indicators

    • april 11 2018
    • New York City, New York
    • Business

    vpayan768751

    “Exceptional Hotel!”


    This hotel has great history and heritage. Overall a great experience. Would have given it 5 stars if it wasn’t for the disappoiment with the cleanliness of my room. It was not as clean as I was expecting. Will still most likely stay here when I go there for business again.


    JJMartinezOrtiz, General Manager at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Vpayan, From these lines, I would like to thank you for sharing your experience on your last stay with us. Although we normally receive excellent comments on the cleanliness of the rooms, your review will be shared immediately with our housekeeping department to address and improve this issue for future guests. We look forward to welcoming you back in the near future.

    EVALUATION

    Round Indicators

    • april 9 2018
    • Business

    EDWARD R

    “Classic Hotel in Santo Domingo”


    This is a classic Hotel in a excellent area, close to everything, very secure and the services is great, Good near by restaurants and malls, the only perk the pool should be open more late, they close to early.


    JJMartinezOrtiz, General Manager at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Mr Edward, Many thanks for your review and comments on your last stay at El Embajador. The main swimming pool closes at 7 pm, although we try to be flexible and close it later when guests using the pool at closing time. In any case, we take note and follow up on your suggestion of closing it later in the evening. With kind regards,

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    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

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    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.