Panoramic Suite at El Embajador, a Royal Hideaway Hotel

El Embajador, a Royal Hideaway Hotel

Texto: 37846 A city hotel strategically located in Santo Domingo for leisure or business trips. Avda. Sarasota, 65. Ensanche Bella Vista 10110 Santo Domingo República Dominicana
809 221 2131 809 221 3251
El Embajador, a Royal Hideaway Hotel Texto: 37846 4.5 out of 5 based on 1046 ratings. 1046 user reviews.
El Embajador, a Royal Hideaway Hotel reviewed by on . Beautiful Hotel and Excellent Service!! El Embajador is part of the Barceló portfolio of hotels. Do not let the outside of the hotel fool you. The hotel is a true five star property. Its facilities are gorgeous. The rooms are new... Rating: 5
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El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista 10110 Santo Domingo República Dominicana  


Places of Interest

32.5 km Las Américas International Airport

17.7 km El Higuero International Airport

4.9 km Downtown Centre

6.5 km Colonial District of Santo Domingo

Premios y Reconocimientos Prizes and awards

Guest reviews.

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El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1058 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Service


GUESTS’ SCORE

Excellent

60% Complete

635

Very good

26% Complete

280

Average

6% Complete

64

Poor

4% Complete

47

Very poor

3% Complete

32

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    Round Indicators
    mnhicks55 Greensboro, North Carolina. 08/16/2017 Family

    “A Fabulous Hotel”

    El Embajador is located in the Bella Vista district of this capitol city. It is on the southern coast of the island close to musums, shopping and nightlife. BUT, a visitor is hard pressed to even consider leaving the beautiful, manicured grounds and gardens. We were here for several days to attend a wedding. It was a wonderful setting for a lovely outdoor (but elegant) ceremony, followed by a reception to die for! The food is excellent; the recent renovation brought new meaning to elegance in the lovely. well appointed rooms. The various food venues are all outstanding. This fine hotel is steeped in history, yet offers a wine cellar, freshwater pool, new gym and spa. It is a member of the Royal Hideaway Hotel Group that offers pure luxury. This beautiful establishment is truly delightful. I can't imagine a more restful, beautiful spot to spend time.

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear mnhicks55, What an incredible review! Thank you! It is a great pleasure to read and receive your comments and an even greater one to know that we have provided an amazing experience. There is nothing more gratifying that knowing we have done our job surpassing your expectations and creating unforgettable memories for you during your visit to Santo Domingo. We are delighted to see that you really enjoyed the beauty of our installations and pool, specially our beautiful gardens. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. At El Embajador, we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our Chef prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. In other hand, we are also very pleased to read your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for choosing our hotel for your holiday and we look forward to having the opportunity to serve you again in the future. Kind Regards, Jhomercy García Báez - Guest Experience Manager "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda. Gracias por su comprensión

    Round Indicators
    Jeffcoke Ridgewood, New Jersey. 08/15/2017 Business

    “Good place for a group”

    Our group spent ten days here using it as a base of missions into the DR. The morning breakfast was good with lots of options. We used the pool as often as we could, but it was very warm. The rooms were nice, especially the turn down service each night.

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Jeffcoke, Firstly we would like to thank you for the lovely review you shared following your recent visit to El Embajador, a Royal Hideaway Hotel and we truly are delighted to read that we were able to match your expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. In other hand, we are also very pleased to read about your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We want to thank you for the comment about our swimming pool and we have informed our technical service so they can revise the situation in order to study how this can be improved. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards, Jhomercy García Báez - Guest Experience Manager "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda Gracias por su comprensión

    Round Indicators
    gaja1391 Santo Domingo, Dominican Republic. 08/08/2017 Family

    “The best Hotel in Town!”

    El Embajador is the most emblematic hotel of the city, with it's amazing history and beautiful gardens, you fell relax and in peace. If your looking to spend a good time and have A1 treatment,this is the place to be.

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear gaja1391, Thank you very much for sharing this great review of your recent stay at El Embajador, a Royal Hideaway Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We are delighted to see that you really enjoyed the beauty of our installations and history. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindest Regards, Jhomercy García Báez Guest Experience Manager

    Round Indicators
    jmvarela Miami, Florida. 08/06/2017 Business

    “Excellent option for business”

    Great hotel, I have 15 years staying here. It is under renovation now, and some facilities are not available. The AC unit in my room was not working. Restaurants are great. Staff is awesome. The locations is perfect for visits in the most important business area of the city.

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear jmvarela, Firstly we would like to thank you for choosing El Embajador once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Our chef, Jose Soto, is definitely a master in the culinary world and I am so happy you had a chance to experience and taste some of his delicious creations. I’m delighted you enjoyed our new contemporanean styled rooms meticulously decorated to guarantee unparalleled comfort and rest and it is also rewarding to know the service rendered by the team was to your expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards, Jhomercy García Báez - Guest Experience Manager "Estamos Construyendo un Sueño" Un Nuevo Embajador. Una Misma Leyenda. Gracias por su comprensión

    Round Indicators
    08/03/2017 Couples

    “Beautiful Hotel and Excellent Service!!”

    El Embajador is part of the Barceló portfolio of hotels. Do not let the outside of the hotel fool you. The hotel is a true five star property. Its facilities are gorgeous. The rooms are new, modern, and luxurious. The lobby and dining areas are modern and gorgeous. The swimming pool is set upon a relaxed environment...lush garden of tropical plants and trees. Of course, it's the people that make the difference. The people here are very friendly and professional. They are attentive to your needs and they make every effort to make you happy. There are good people here that care very much about the well being of the guests. You can feel the love. I am very happy about my experience here at this resort. My travel preferences are to stay at reputable five star properties. Once I connect with a property through a good experience, I become a loyal guest. The El Embajador Hotel is my hotel of choice in Santo Domingo. I have already booked my next stay here.

    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
     Dear Guest, Thank you very much for sharing this Beautiful review of your recent stay at El Embajador, a Royal Hdieaway Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for choosing our hotel for your stay and we look forward to having the opportunity to serve you again in the future. Kindest Regards, Jhomercy García Báez Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 16 2017
    • Greensboro, North Carolina
    • Family

    mnhicks55

    “A Fabulous Hotel”


    El Embajador is located in the Bella Vista district of this capitol city. It is on the southern coast of the island close to musums, shopping and nightlife. BUT, a visitor is hard pressed to even consider leaving the beautiful, manicured grounds and gardens. We were here for several days to attend a wedding. It was a wonderful setting for a lovely outdoor (but elegant) ceremony, followed by a reception to die for! The food is excellent; the recent renovation brought new meaning to elegance in the lovely. well appointed rooms. The various food venues are all outstanding. This fine hotel is steeped in history, yet offers a wine cellar, freshwater pool, new gym and spa. It is a member of the Royal Hideaway Hotel Group that offers pure luxury. This beautiful establishment is truly delightful. I can't imagine a more restful, beautiful spot to spend time.


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear mnhicks55, What an incredible review! Thank you! It is a great pleasure to read and receive your comments and an even greater one to know that we have provided an amazing experience. There is nothing more gratifying that knowing we have done our job surpassing your expectations and creating unforgettable memories for you during your visit to Santo Domingo. We are delighted to see that you really enjoyed the beauty of our installations and pool, specially our beautiful gardens. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. At El Embajador, we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our Chef prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. In other hand, we are also very pleased to read your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for choosing our hotel for your holiday and we look forward to having the opportunity to serve you again in the future. Kind Regards, Jhomercy García Báez - Guest Experience Manager "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda. Gracias por su comprensión

    EVALUATION

    Round Indicators

    • august 15 2017
    • Ridgewood, New Jersey
    • Business

    Jeffcoke

    “Good place for a group”


    Our group spent ten days here using it as a base of missions into the DR. The morning breakfast was good with lots of options. We used the pool as often as we could, but it was very warm. The rooms were nice, especially the turn down service each night.


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Jeffcoke, Firstly we would like to thank you for the lovely review you shared following your recent visit to El Embajador, a Royal Hideaway Hotel and we truly are delighted to read that we were able to match your expectations. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. In other hand, we are also very pleased to read about your satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We want to thank you for the comment about our swimming pool and we have informed our technical service so they can revise the situation in order to study how this can be improved. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards, Jhomercy García Báez - Guest Experience Manager "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda Gracias por su comprensión

    EVALUATION

    Round Indicators

    • august 8 2017
    • Santo Domingo, Dominican Republic
    • Family

    gaja1391

    “The best Hotel in Town!”


    El Embajador is the most emblematic hotel of the city, with it's amazing history and beautiful gardens, you fell relax and in peace. If your looking to spend a good time and have A1 treatment,this is the place to be.


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear gaja1391, Thank you very much for sharing this great review of your recent stay at El Embajador, a Royal Hideaway Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned. We are delighted to see that you really enjoyed the beauty of our installations and history. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindest Regards, Jhomercy García Báez Guest Experience Manager

    EVALUATION

    Round Indicators

    • august 6 2017
    • Miami, Florida
    • Business

    jmvarela

    “Excellent option for business”


    Great hotel, I have 15 years staying here. It is under renovation now, and some facilities are not available. The AC unit in my room was not working. Restaurants are great. Staff is awesome. The locations is perfect for visits in the most important business area of the city.


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear jmvarela, Firstly we would like to thank you for choosing El Embajador once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Our chef, Jose Soto, is definitely a master in the culinary world and I am so happy you had a chance to experience and taste some of his delicious creations. I’m delighted you enjoyed our new contemporanean styled rooms meticulously decorated to guarantee unparalleled comfort and rest and it is also rewarding to know the service rendered by the team was to your expectations. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind Regards, Jhomercy García Báez - Guest Experience Manager "Estamos Construyendo un Sueño" Un Nuevo Embajador. Una Misma Leyenda. Gracias por su comprensión

    EVALUATION

    Round Indicators

    • august 3 2017
    • Couples

    “Beautiful Hotel and Excellent Service!!”


    El Embajador is part of the Barceló portfolio of hotels. Do not let the outside of the hotel fool you. The hotel is a true five star property. Its facilities are gorgeous. The rooms are new, modern, and luxurious. The lobby and dining areas are modern and gorgeous. The swimming pool is set upon a relaxed environment...lush garden of tropical plants and trees. Of course, it's the people that make the difference. The people here are very friendly and professional. They are attentive to your needs and they make every effort to make you happy. There are good people here that care very much about the well being of the guests. You can feel the love. I am very happy about my experience here at this resort. My travel preferences are to stay at reputable five star properties. Once I connect with a property through a good experience, I become a loyal guest. The El Embajador Hotel is my hotel of choice in Santo Domingo. I have already booked my next stay here.


    Jhomercy G, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review
    Dear Guest, Thank you very much for sharing this Beautiful review of your recent stay at El Embajador, a Royal Hdieaway Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Once more we thank you for choosing our hotel for your stay and we look forward to having the opportunity to serve you again in the future. Kindest Regards, Jhomercy García Báez Guest Experience Manager

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