Facilities at the Occidental Aurelia hotel

Occidental Aurelia

Texto: 101843 A former XVII century monastery converted into a hotel, it is the ideal option for discovering Rome. Via di Torre Rossa, 80 | Roma | Italia
+39 06 6610551 *
Occidental Aurelia Texto: 101843 4 out of 5 based on 989 ratings. 989 user reviews.
Occidental Aurelia reviewed by Wheresmychips on . Clean and tidy hotel The good parts: Clean room, comfy bed, access to public transport, good value & friendly staff. Not as good: Bar shuts early (for thirsty Rugby fans) and the scrambled eggs at breakfast were not... Rating: 4
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Occidental Aurelia

Via di Torre Rossa, 80   Roma   Italia  


Places of Interest

26 km Leonardo Da Vinci International Airport

9 km Colosseum

3.7 km St Peter’s Cathedral

6.1 km Rome Termini

Guest reviews.

There is no better expert than a traveller.

Occidental Aurelia

4.0/5 Round Indicators
| 1046 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

37% Complete

391

Very good

42% Complete

447

Average

14% Complete

147

Poor

3% Complete

40

Very poor

2% Complete

21

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    Round Indicators
    mohsene762 London, United Kingdom. 05/25/2017 Business

    “Great hotel Rome”

    Great hotel, ex monastery, very well converted, great reception staff, great food and service easy to get too. Breakfast was really good, it's a very eaceful place with free easy parking and very fast wifi

    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
     Dear Mohsen, Thank you so much for reviewing your stay in our Occidental Aurelia. It is wonderful to hear we were able to make your stay special from the check-in to the check-out. We highly appreciate you for the wonderful description of our hotel and the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. Regarding the breakfast, we are glad you enjoy it, at this moment we are working on importing it, so we hope you can give us your feedback in your next stay with us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards,

    Round Indicators
    Rugbynick 05/25/2017 Couples

    “Short break ”

    Enjoyed 2 nights here- large comfortable room but needed more power outlets. Staff mostly excellent except for one who was rude when I sent a poor quality starter back. Manager apologised and comped the drinks.

    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
     Dear guest, Thank you for the time you spent to share your feedback on your recent stay at our Occidental Aurelia, we highly appreciate your kind words. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times, regarding the power outlets, we are already working on increasing the number since it became an important issue for our guests. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We certainly apologize once again, for the issue with the soup dish, and we would like to inform you that we already talked with the Chef and the staff involved in this incident. Once more, we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards,

    Round Indicators
    ising2017 Los Gatos, California. 05/23/2017 Family

    “Good place to stay.”

    It was far from the main attraction but 10 minute walk to Metro. It was clean with the friendly staff. We stayed 3 nights, the only thing I would liked better that if they clean the room at an earlier time. They didn't get to clean till 5 pm which is pretty late.

    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are glad to read that you find our hotel in good communications with the city center, and that our staff and housekeepers matched your expectations. As you pointed out, the cleaning service normally finishes earlier, but during the last week, due the high occupancy level our housekeepers took longer time to finish their work. We already communicated this situation to the Housekeeping Manager, who found a solution to this matter. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards,

    Round Indicators
    debbied1 liverpool. 05/17/2017 Family

    “Fantastic staff”

    Stayed for 6 nights. Room was very comfortable and spotless, if slightly small for a superior. Maid service great and friendly. Reception staff very helpfull and pleasant. The highlight were the bar staff, Zahid and Francesca. They were lovely people and Zahid was so entertaining. The gardens of the hotel were pleasant and well kept. There is a bus stop outside to take you to the metro station and into Rome. We had one meal, which was ok but small portions. The menu was quite limited. Would have given 5* but for a problem checking in and distance from Rome.

    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
     Dear Debbie, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Aurelia hotel with us and TripAdvisor readers. We are pleased to read that you had a great stay during your 6 days here in Rome with us and that you liked so much our staff, we are proud of them, and they are, without a doubt, one of our hotels strengths. We will let know Francesca and Zahid about your kind words, which we know will motivate them to keep they top level. We are sorry to read that the superior room was not big enough for you, in the future we recommend you to get in touch with us for more information about our hotel, and have the perfect booking for your stay. Regarding the restaurant, we are continuously changing our menu to fit it better with our guests, in fact this summer we planned to have BBQ Evenings. In any case, we will inform our Chef about your opinion, to see if our standard measures must be rechecked. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Our Best Regards,

    Round Indicators
    jamesq77 Miami, Florida. 05/16/2017 Couples

    “This is the place to stay.”

    Amazing place. .. can't go wrong. Our daughter is getting married in 2 years in Rome. I will return. In fact I've recommended this hotel to all of our family and friends. Can't wait to back to this hotel.

    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
     Dear James, We could not be happier to read your review. We appreciate your beautiful words so much. We are looking forward to have you again with us in two years, and be able to surprise you with the many changes we are planning to do in the next year. Please, feel free to contact the hotel directly to do your reservation and the other services you might need in your next stay. Once more, we thank you for sharing your experience with us and see you the latest in your daughter wedding! Best luck to everyone! Best Regards,

    EVALUATION

    Round Indicators

    • may 25 2017
    • London, United Kingdom
    • Business

    mohsene762

    “Great hotel Rome”


    Great hotel, ex monastery, very well converted, great reception staff, great food and service easy to get too. Breakfast was really good, it's a very eaceful place with free easy parking and very fast wifi


    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
    Dear Mohsen, Thank you so much for reviewing your stay in our Occidental Aurelia. It is wonderful to hear we were able to make your stay special from the check-in to the check-out. We highly appreciate you for the wonderful description of our hotel and the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. Regarding the breakfast, we are glad you enjoy it, at this moment we are working on importing it, so we hope you can give us your feedback in your next stay with us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards,

    EVALUATION

    Round Indicators

    • may 25 2017
    • Couples

    Rugbynick

    “Short break ”


    Enjoyed 2 nights here- large comfortable room but needed more power outlets. Staff mostly excellent except for one who was rude when I sent a poor quality starter back. Manager apologised and comped the drinks.


    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
    Dear guest, Thank you for the time you spent to share your feedback on your recent stay at our Occidental Aurelia, we highly appreciate your kind words. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times, regarding the power outlets, we are already working on increasing the number since it became an important issue for our guests. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We certainly apologize once again, for the issue with the soup dish, and we would like to inform you that we already talked with the Chef and the staff involved in this incident. Once more, we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards,

    EVALUATION

    Round Indicators

    • may 23 2017
    • Los Gatos, California
    • Family

    ising2017

    “Good place to stay.”


    It was far from the main attraction but 10 minute walk to Metro. It was clean with the friendly staff. We stayed 3 nights, the only thing I would liked better that if they clean the room at an earlier time. They didn't get to clean till 5 pm which is pretty late.


    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are glad to read that you find our hotel in good communications with the city center, and that our staff and housekeepers matched your expectations. As you pointed out, the cleaning service normally finishes earlier, but during the last week, due the high occupancy level our housekeepers took longer time to finish their work. We already communicated this situation to the Housekeeping Manager, who found a solution to this matter. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards,

    EVALUATION

    Round Indicators

    • may 17 2017
    • liverpool
    • Family

    debbied1

    “Fantastic staff”


    Stayed for 6 nights. Room was very comfortable and spotless, if slightly small for a superior. Maid service great and friendly. Reception staff very helpfull and pleasant. The highlight were the bar staff, Zahid and Francesca. They were lovely people and Zahid was so entertaining. The gardens of the hotel were pleasant and well kept. There is a bus stop outside to take you to the metro station and into Rome. We had one meal, which was ok but small portions. The menu was quite limited. Would have given 5* but for a problem checking in and distance from Rome.


    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
    Dear Debbie, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Aurelia hotel with us and TripAdvisor readers. We are pleased to read that you had a great stay during your 6 days here in Rome with us and that you liked so much our staff, we are proud of them, and they are, without a doubt, one of our hotels strengths. We will let know Francesca and Zahid about your kind words, which we know will motivate them to keep they top level. We are sorry to read that the superior room was not big enough for you, in the future we recommend you to get in touch with us for more information about our hotel, and have the perfect booking for your stay. Regarding the restaurant, we are continuously changing our menu to fit it better with our guests, in fact this summer we planned to have BBQ Evenings. In any case, we will inform our Chef about your opinion, to see if our standard measures must be rechecked. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Our Best Regards,

    EVALUATION

    Round Indicators

    • may 16 2017
    • Miami, Florida
    • Couples

    jamesq77

    “This is the place to stay.”


    Amazing place. .. can't go wrong. Our daughter is getting married in 2 years in Rome. I will return. In fact I've recommended this hotel to all of our family and friends. Can't wait to back to this hotel.


    BarceloManagement, Direttore at Occidental Aurelia, responded to this review
    Dear James, We could not be happier to read your review. We appreciate your beautiful words so much. We are looking forward to have you again with us in two years, and be able to surprise you with the many changes we are planning to do in the next year. Please, feel free to contact the hotel directly to do your reservation and the other services you might need in your next stay. Once more, we thank you for sharing your experience with us and see you the latest in your daughter wedding! Best luck to everyone! Best Regards,

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