Occidental Grand Cozumel Resort Hotel Pool

Occidental Cozumel

Texto: 33122 This is a luxury resort in the paradise setting of Cozumel beach, perfect for diving enthusiasts. Carretera Costera Sur Km 16.6 | 77600 San Francisco | Palancar | México
+ 52 987 872 97 30 + 52 987 872 97 39
Occidental Cozumel Texto: 33122 4 out of 5 based on 4193 ratings. 4193 user reviews.
Occidental Cozumel reviewed by C P on . Very enjoyable and relaxing trip... would come back! My husband and I had a great time at the Occidental Cozumel! We don't usually go back to the same resort more than once but we could see ourselves returning one day. BTW, there is a timeshare at... Rating: 4
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Occidental Cozumel

Carretera Costera Sur Km 16.6   77600 San Francisco   Palancar   México  


Places of Interest

19.8 km Cozumel International Airport

300 m Beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Occidental Cozumel

4.0/5 Round Indicators
| 4204 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

36% Complete

1546

Very good

33% Complete

1404

Average

15% Complete

672

Poor

8% Complete

361

Very poor

5% Complete

221

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    Round Indicators
    Amanda O Toronto. 02/17/2017 Couples

    “beautiful scenery, helpful staff”

    This resort is absolutely beautiful. The villas are spread out in a way that you truly get the benefit of feeling secluded in your space. The rooms have been beautifully updated. The food was good, we seemed to always find something we liked. The beach was gorgeous, we were able to find beach chairs most days! The resort is within walking distance of a bunch of beach clubs and restaurants which was really nice. The pool began to look questionable at one point, became cloudy and off colour, but was corrected by the next day. The closest washroom to the pool was located in the beach restaurant, meaning that you had to trek between people eating lunch to use the washroom. Overall it was a really great stay and would recommend many times over. The taff are excellent.
    Round Indicators
    caledoniavickie caledonia. 02/16/2017 Family

    “Almost a 5 star! Beautiful !”

    Quick thru customs then a van ride to the Occidental where check in was very quick ànd we were given a drink brought to us by Victor the young bell boy.He then took our luggage to our room and described our room to us.We had to beds with a huge bathroom with a tub and walk in shower.Safe is way to set and free. Rooms very modern and clean. Pools clean and ocean lovely mainly clear .Grounds are lush with flowers and tropical plants.Large iguanas,coatis ,birds and tropical fish right off the dock. Breakfast and supper at main buffet while lunch is ocean side with great views.also doubles as sea food some evenings. Food is good,smaller buffet than most places and must wait to be seated ,No bracelets so must give room number each time. There is pizza available upstairs out side in the evenings. We never had problem booking alarm carte but it's done mornings day by day.Tried all three but preferred Mediterranean.Staff works very hard and quickly ,won't slow down. Edit in Mexican tired me out watching her. Bartenders works very hard dealing with lines never grumbling but are understaffed. Activity crews made me laugh.try the mango dakari made by the older Victor. All staff friendly ,maids gardeners, main desk,bartenders,wait staff and doormen. English spoken by most. If going shopping bring pesos,they are preferred to US.Pay cabs in pesos for better rates Interesting pottery through out the walk way.. Great vacation,very safe for long beach walks or try the bike path. Safe in town of Cozumel.very interesting ,lots of stores, restaurants and little bars. 10 dollars return ferry ride to main land to Playa del Carmen. Bigger buffet needed and more staff. Fire show good,rock band great! Hope to return !
    Round Indicators
    winegirlowe Ontario. 02/16/2017 Couples

    “Beautiful”

    My husband and I just returned from the Occidental. The grounds are stunning, perfectly manicured and lush. The wild life roaming the resort was awesome and fun to watch. This resort is older but they have done a great job updating the rooms. Very clean with good amenities..and cleaned on a timely basis. We stayed in villa 19.. close to the adult pool and a short walk to the beach and pool area. Each villa has 3 floors..not a problem for us but some may find the stairs difficult. In serious need of more lounge chairs around each pool...people were saving chairs by 6:00 a.m..that's nuts! The alacarte restaurants were very good, although under staffed..the wait staff were run off their feet! the breakfast and lunch buffets were good..dinner buffet was not great..but we could always find something to eat. Bar staff were all ready with a smile, very efficient , didn't mind standing in line..you got to meet some very friendly people. Gym is lacking in air conditioning. Entertainment in the evening was fun. Didn't go to the disco, so cannot comment on that. All in all..loved Cozumel, the weather was great..would definitely return to this resort.
    Round Indicators
    sh_mathieu Ottawa. 02/16/2017 Family

    “Awesome”

    Awesome resort and people. RC area is more than above average when it comes to food/service. The personnel throughout the resort go out of there way to be helpful when you are in need of something. Myself and family/friends have had great vacations in the past 5yrs. I will be returning for the 6th time in March. It is a must that you meet Tomas and Rogelio/ co-workers of the RC. The manager Alberto Alor will go over and above to make sure your vacation is one to remember.
    Round Indicators
    Kim R 02/15/2017 Couples

    “Beautiful but a few things to fix”

    Beautiful rooms! Beautiful gardens! Food descent. Need to have bacon out so people see it not hidden behind the omelette station so you think there is none if don't eat eggsor happen to see it on someone elses plate and ask where did you get that?? anyway they need more bar tenders at the beach bar. 1 is not enough, you have to stand in line for 10 mins or go to the private adult pool bar a couple mins walk away. BUT the worst thing is allowing people to save the pool chairs at both pools. Unless you wake up at 6 and go save one you will never get 1. and the people who save take off to lunch and the beach and leave them with a towel not being used. And there is plenty of room to add more chairs at each pool so that would certainly help as well. If you like an early evening then this is great all done at 930-10 unless you want the disco. All in all a great place for a Beach side chair to relax at unless you are an early riser.

    EVALUATION

    Round Indicators

    • february 17 2017
    • Toronto
    • Couples

    Amanda O

    “beautiful scenery, helpful staff”


    This resort is absolutely beautiful. The villas are spread out in a way that you truly get the benefit of feeling secluded in your space. The rooms have been beautifully updated. The food was good, we seemed to always find something we liked. The beach was gorgeous, we were able to find beach chairs most days! The resort is within walking distance of a bunch of beach clubs and restaurants which was really nice. The pool began to look questionable at one point, became cloudy and off colour, but was corrected by the next day. The closest washroom to the pool was located in the beach restaurant, meaning that you had to trek between people eating lunch to use the washroom. Overall it was a really great stay and would recommend many times over. The taff are excellent.


    EVALUATION

    Round Indicators

    • february 16 2017
    • caledonia
    • Family

    caledoniavickie

    “Almost a 5 star! Beautiful !”


    Quick thru customs then a van ride to the Occidental where check in was very quick ànd we were given a drink brought to us by Victor the young bell boy.He then took our luggage to our room and described our room to us.We had to beds with a huge bathroom with a tub and walk in shower.Safe is way to set and free. Rooms very modern and clean. Pools clean and ocean lovely mainly clear .Grounds are lush with flowers and tropical plants.Large iguanas,coatis ,birds and tropical fish right off the dock. Breakfast and supper at main buffet while lunch is ocean side with great views.also doubles as sea food some evenings. Food is good,smaller buffet than most places and must wait to be seated ,No bracelets so must give room number each time. There is pizza available upstairs out side in the evenings. We never had problem booking alarm carte but it's done mornings day by day.Tried all three but preferred Mediterranean.Staff works very hard and quickly ,won't slow down. Edit in Mexican tired me out watching her. Bartenders works very hard dealing with lines never grumbling but are understaffed. Activity crews made me laugh.try the mango dakari made by the older Victor. All staff friendly ,maids gardeners, main desk,bartenders,wait staff and doormen. English spoken by most. If going shopping bring pesos,they are preferred to US.Pay cabs in pesos for better rates Interesting pottery through out the walk way.. Great vacation,very safe for long beach walks or try the bike path. Safe in town of Cozumel.very interesting ,lots of stores, restaurants and little bars. 10 dollars return ferry ride to main land to Playa del Carmen. Bigger buffet needed and more staff. Fire show good,rock band great! Hope to return !


    EVALUATION

    Round Indicators

    • february 16 2017
    • Ontario
    • Couples

    winegirlowe

    “Beautiful”


    My husband and I just returned from the Occidental. The grounds are stunning, perfectly manicured and lush. The wild life roaming the resort was awesome and fun to watch. This resort is older but they have done a great job updating the rooms. Very clean with good amenities..and cleaned on a timely basis. We stayed in villa 19.. close to the adult pool and a short walk to the beach and pool area. Each villa has 3 floors..not a problem for us but some may find the stairs difficult. In serious need of more lounge chairs around each pool...people were saving chairs by 6:00 a.m..that's nuts! The alacarte restaurants were very good, although under staffed..the wait staff were run off their feet! the breakfast and lunch buffets were good..dinner buffet was not great..but we could always find something to eat. Bar staff were all ready with a smile, very efficient , didn't mind standing in line..you got to meet some very friendly people. Gym is lacking in air conditioning. Entertainment in the evening was fun. Didn't go to the disco, so cannot comment on that. All in all..loved Cozumel, the weather was great..would definitely return to this resort.


    EVALUATION

    Round Indicators

    • february 16 2017
    • Ottawa
    • Family

    sh_mathieu

    “Awesome”


    Awesome resort and people. RC area is more than above average when it comes to food/service. The personnel throughout the resort go out of there way to be helpful when you are in need of something. Myself and family/friends have had great vacations in the past 5yrs. I will be returning for the 6th time in March. It is a must that you meet Tomas and Rogelio/ co-workers of the RC. The manager Alberto Alor will go over and above to make sure your vacation is one to remember.


    EVALUATION

    Round Indicators

    • february 15 2017
    • Couples

    Kim R

    “Beautiful but a few things to fix”


    Beautiful rooms! Beautiful gardens! Food descent. Need to have bacon out so people see it not hidden behind the omelette station so you think there is none if don't eat eggsor happen to see it on someone elses plate and ask where did you get that?? anyway they need more bar tenders at the beach bar. 1 is not enough, you have to stand in line for 10 mins or go to the private adult pool bar a couple mins walk away. BUT the worst thing is allowing people to save the pool chairs at both pools. Unless you wake up at 6 and go save one you will never get 1. and the people who save take off to lunch and the beach and leave them with a towel not being used. And there is plenty of room to add more chairs at each pool so that would certainly help as well. If you like an early evening then this is great all done at 930-10 unless you want the disco. All in all a great place for a Beach side chair to relax at unless you are an early riser.


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