Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Texto: 35067 This large, 5* resort has recently been refurbished to offer you the most exclusive stay on one of the Caribbean Sea’s idyllic beaches. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach Texto: 35067 4.5 out of 5 based on 7746 ratings. 7746 user reviews.
Barceló Maya Beach reviewed by lperrysburg on . Fun family vacation We stayed 7 nights at the resort. I will start with the good. The staff was amazing! We had great service at all the buffets, restaurants and bars.The beach was beautiful! Our family enjoyed... Rating: 4
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

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Barceló Maya Beach

4.5/5 Round Indicators
| 7756 Reviews

TOTAL EVALUATION

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Cleaning

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Service


GUESTS’ SCORE

Excellent

53% Complete

4164

Very good

29% Complete

2261

Average

9% Complete

751

Poor

4% Complete

341

Very poor

3% Complete

239

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    Round Indicators
    BNandBN-Oakville Oakville, Canada. 04/21/2017

    “Barcelo Maya Beach Resort staff impressive”

    The staff you meet and the service you receive on a vacation can often be the most long-lasting memories of the trip for us. From our arrival to departure at the Barceló Maya Beach to stay in their Colonial resort, we met some great staff who we'd like to recognize. All were responsive, appreciative and very interested in making our stay trouble free and enjoyable. They included Milly and Lupida as part of the Premium Service who were always available to answer questions. Our room was well cared for by our room maid, Luceli who often made hand-cloth art work for us ... a clam, a swan and a baby doll on different occasions. The buffet and restaurant staff were enthusiastic, interesting and hard working. They included Miguel in the outdoor buffet dinner on the patio at the Palace, Gabriel and Daniel at the Tropical Buffet, and Moses, our waiter at the Capri restaurant. Also memorable were Edgar on the front desk, Daniel in the maintenance group and Emy, who was knowledgeable and helpful as part of the Tennis & Paddle Ball recreation staff.. A big thanks to all and their co-workers. Looking forward to seeing you again on our next stay!
    Round Indicators
    shanyrooCalgary Calgary. 04/20/2017 Family

    “Ooooh yeah”

    Family trip with 2 children, ages - 6 and 9. Adults, ages - older than spring breakers. Stayed at the Barcelo Maya Caribe for one week Apr 8-15 on a last minute getaway. Literally. We booked Tuesday and left Saturday. We booked with Sunwing vacations and everything went smoothly after I explained that the tv's came out of the ceiling of the plane and my kids stopped hitting the back of the seats trying to make the tv's come on. I think we hit the end of spring break as there weren't any young spring breakers partying it up here, merely the usual florid fifty plus crowd pouring as much tequila into themselves as humanly possible at the swim up bar. I believe it may have been to ease the pain of the deep red sunburns they seemed oblivious to. Once you figure out you can pour your own beer at the pool bar don't bother waiting in line for mixed drinks. The hotel is great, grounds are beautiful and since you get access to the Barcelo Tropical, Beach, Colonial and Caribe there is a lot to choose from. These hotels are all laid out lengthwise side by side and are almost indistinguishable from each other as you walk the length along the beach. Probably 20 minutes walk from one end of the Maya Tropical to the other end at the Maya Beach. Don't even think of going to the Palace side though unless you're staying there. Otherwise stay out, plebs. The Mayan Mall is located between the Caribe and the Colonial and has a couple ala cartes, a convenience store as well as gift shopping in Plaza Mexicana. Will a vendor scare you by creeping up behind you and letting rip a jaguar call? Yes. Yes they will. Beach is beautiful, typical Mayan Rivera, no need for water shoes. Water sports available, located by the Dolphiarium. We even got some beach and pool side drink service. Tipping was expected for this. Pools are plentiful and clean. The Colonial has the best kids play area ages 5-12. Caribe has a good one for preschoolers. The Barcey Kids Club at the Caribe has a nice playground but my children are too wary of strangers to be lured into their ballpit so we never tried it. Quel domage. Food is decent. The buffets are large and plentiful, there will be something for everyone even if it's a donut for every meal. We tried a few different ala cartes- La Trattoria (excellent mozza balls, tough pasta and Old Child still has a coffee buzz from the tiramisu, thanks Barcelo) Maranostreum seafood (good? I feel like I'm misleading you here as - full disclosure- I don't like seafood and only went here because my husband guilted me into it) Kyoto (good, I've seen better shows, the chef seemed slightly lacklustre and more interested in making sure we specified a good review for him - oops) Mexican - (delish, make sure you ask for the Tequila cart and for a Mexican coffee at the end, a great show with the risk of horrible mutation) Tokyo - Fuuuuuun. You will need to wear actual pants and closed toed shoes for men at the ala cartes. They have "restaurant pants" for those who forget and from what I saw it was strictly enforced. Bring clothes, don't be a Pant Guy. Dolphin show was good, free at 11:30am each day and designed to suck you into the dolphin experience. Young Child loved it. Same with free scuba at the pool. Evening entertainment. Does anyone go for the entertainment? Really? Reallllllly?? That being said, if there is an evening to imbibe a bit too much and skip a show pick the Las Vegas Show Night. Trust. Our room was decent but dated. We had the premium level amenities but not the renovated room. This is the only reason they're getting a 4 not a 5 star rating. I think premium consisted mostly of the small plate of tarts in our room on arrival with a bottle of bubbly - which our Young Child promptly inhaled (the tarts, not the bubbly, I'm not a monster) and the fact the the private check in booked all our restaurant resos at check in for us. Still didn't prevent 4 out of 5 seatings at 8:30pm but hey, what 6 yr old needs sleep anyway (hint, mine). We went to the Pirate Ship Waterpark and Surf Ride (they're in the same complex) one day. It's extra at $20 pp USD. Both children did not find it worth it and given the no alcohol policy inside my husband gives it a thumbs down as well. Ignore him. Both children whacked their heads on the "orange slide" and then promptly called the place "Waterpark of Death". I did notice the lifeguard keeps a supply of ice bags at the handy. There is nothing in the pirate ship either. I was expecting a below decks experience with galleys, a rat infested bilge and scurvy ravaged pirates lounging in hammocks for that price but no. It's just a stairwell for the 4 not that great waterslides. Ye be warned. The surf ride is fun for boogie boarding, surfing lessons are (again) extra. At that point it felt like a tax on a tax so we didn't do the lessons. The ride will let you enjoy yourself before quickly spitting you out over the top and into the wall. We left quickly with our $80 drowned in a river of tears and regret. Overall a great vacation spot. We talked with a friend who went here a couple weeks before and said it was spring break packed - no chairs, jammed swim up bars etc but we lucked out timing wise. It is a huge resort room wise so it can get busy. There is the double decker bus that goes around the entire property if you're so inclined (be prepared to cut a dude for the front window seat on the top floor, it becomes a right of manhood for a man to secure this coveted yet elusive seat for his girlfriend) but you really don't need it to go across the property. The renovated Premium rooms in the Caribe looked really fine but don't expect a true ocean view as they're set pretty far back from the ocean. If you want a great property with consistently good service you can't go wrong with the Barcelo.
    Round Indicators
    AliG8rAli Mooresville, North Carolina. 04/19/2017 Family

    “Beautiful beach & grounds, OK rooms, Bad food, and HORRIBLE return transportation experience”

    My 16 year old daughter and I just got home from 5 days at Barceló Maya Beach. We loved the beach -- it spans nearly the entire resort complex and has plenty of lounge chairs, even during a very busy week. The pools were nice and clean, and the grounds are well tended. Barceló bills itself as a 5-star resort, but our room was more 3-star quality. Even on full blast, the air conditioning did little to control the humidity, so our belongings felt damp the whole time. Also, our bathroom consistently smelled like pee -- I'm not sure if that was due to previous guests' poor aim or something related to the humidity level, but it was unpleasant. The food was the worst part of our trip. For our 4-night stay, we were allowed 2 nights at a la carte restaurants, with the rest of the meals being at the buffets. I knew from suggestions on another website that I needed to make our reservations for the restaurants as soon as we arrived. Unfortunately, there was little availability even then. One of the nights we got a reservation at a makeshift a la carte restaurant -- during busy times they use the daytime buffet areas as overflow restaurants. DO NOT choose this option if you can help it -- we ended up at the (overflow) steak house, which had a much more limited menu than the actual steak house restaurant, and the steak was terrible. For our other a la carte night we ate at Capri (Italian) - by comparison the food was a little bit better than what we had gotten at the steak house and the buffets, but not by much. If you choose Barceló, be sure to research the a la carte options before you go so that you can choose the best options from the list. As for the buffets, you can eat at any of them for breakfast, lunch, or dinner. We tried several, and did like the ones at Tropical/Colonial a little bit better than the Beach/Caribe buffets, but the food all over the resort is mediocre at best. There's plenty of variety, but they need to focus more on quality. My daughter and I both got to the point that we dreaded meal times because we knew the food would be bad. Our entire trip ended on a very sour note, with the return transportation we had already paid for not showing up -- and our being told that there was nothing they could do to help us, that we should take a taxi (at our own expense), and that I could write a letter to the company asking to get our money back. I am pessimistic that our $73 will be refunded, but I will update my review if the company comes through in the end. I arranged for transportation to/from the airport through Vacaciones Barceló when we reserved our trip. We had no trouble with our transportation on the day we arrived -- we did have to wait for nearly an hour for another family going to the same resort, but we knew ahead of time that it was a shared ride and there may be a short delay. I had already sent them our flight details (flight numbers, times, etc.), but I was told to check with the Vacaciones office the day before checking out to be sure the arrangements were in order. When I went by to check, our names and pick-up time were already in their reservation book. We arrived 20 minutes early to wait for pick-up, and no van ever arrived. When I went to the Vacaciones Barceló office to find out why we hadn't been picked up, the woman called someone to find out what was going on. From that point on, there were a series of excuses: (1) they called for us several times and we weren't there; (2) the bell boys said we weren't there (we were sitting right in front of the bell boy stand the whole time); and finally (3) we were not waiting in the correct location (we were dropped off at Barceló Maya Beach, our reservations were for Barceló Maya Beach, our pick-up time was confirmed by the office at Maya Beach, but they said based on our room number we should have been waiting at Caribe). At the same time all of this was happening, another family was also not picked up AND had been double-charged for their transportation. In the end, I realized it would've been cheaper to take a taxi anyway, and it would've been on our own time schedule. We paid $65(US) for the taxi to the airport, but it would've been cheaper if we had pesos (950 pesos). Much better than a $73 ride that never shows up. This was our first trip to the Riviera Maya, and I would love to go back... just not to Barceló.
    Round Indicators
    tleblanc64 Brantford, Canada. 04/19/2017 Couples

    “Amazing RESORT!”

    The suites at Maya Beach are amazing. It is worth the upgrade. Been there 3 years in a row. The staff taking care of our requests were top notch. Ms Gureriro welcomed our party and provided rock star service. Between the picturesque tropical beach/pool views and great staff service we will definitely be back a forth time. If you are unable to enjoy this facility then you really are not trying. It has everything from casinos, flow riders, 5 plus star fitness club, sports bar, mall and excellent fine dinning restaurants to name a few. The list can go on
    Round Indicators
    beachcomberdixie Dawson Creek, Canada. 04/18/2017 Couples

    “Third time back...still amazing!”

    This was my third time back to the Barcelo, first Maya Beach, second, Tropical, and this time back to the Maya Beach. I fell madly in love with the beach at this resort the first time I was there, and no other beach that I have travelled to has ever compared. So many spot to relax in, the swaying palm trees (palapas are so rigid) and the amazing sea life just steps away make this beach and ocean my very favorite. I have always travelled with my young son as my travel companion, however this year my travel companion was my partner, and the trip was much more relaxed and couple centered. My partner had never been to Mexico and had no expectations, but I could hardly wait to share this paradise of the Barcelo with him, and he fell in love the first afternoon we arrived. As I had stayed at the resort before and regularly contribute to a Facebook page, there was a beautiful welcome bowl of fresh fruit, as well as a bottle of lovely licorice liquor to welcome us which was a wonderful touch for such a busy, large resort. Little details always matter. Our room was on the third floor (as requested) in the last building (Tulum) close to the beach end, and we had a wonderful view of the courtyard/gardens below, and great privacy as no one can see into your balcony area when you are on the third floor. The birds singing in the morning when I opened the screen door to the balcony was a highlight for sure. Our room was large, and yes, the bed was firm, but who cares when you are barely in your room, this resort is so amazing, you want to use up every minute of time exploring and enjoying it. We did enjoy our room, and the maid kept things very neat an tidy. Every day we tipped 20 pesos, as well as for the fridge restocking staff. If you write them a note asking for whatever you desire in the fridge, they will accommodate your wishes happily. Safe works well, you set your own passcode, which is always awesome. We went off resort four times, a day trip to Cozumel, day trip to Tulum, an afternoon across the road at the cenotes Chikin-ha, and Xel-ha our last full day in Mexico. We took the collectivo into Tulum and Playa del Carmen (to catch the ferry to Cozumel) and loved the experience of traveling "authentically'. Travelling by collective takes a bit longer, but it is much more budget friendly, and is a great way to discover Mexico. If you book an excursion anywhere, it is simple to do, but be sure to book a few days in advance just to be organized and get the excursions you want. Excursions are booked just around the corner from the check in counter, the same place you book a la carte reservations. Booking dinner reservations should be done after check in to get the best times before they fill up! Probably my favorite a la carte was the Mexican, the vegetable cream soup was AMAZING, and my man was totally impressed with the Mexican/Mayan coffee 'show' that your waiter will perform for you if requested. Live music was also amazing at the Italian a la carte, where the 'chefs' stood in the restaurant and sang (amazing voices!) as well as the Spanish a la carte, where we were serenaded by the musical group playing instruments and singing. Buffet food is awesome and so much selection, but the entertainment at the a la cartes make them worth doing! Lineups for drinks at the bars were never an issue, however some obnoxious Spring Breakers that have no concept of how to behave were a bit of a nuisance....they seemed to gather at the Maya Mall after 10 pm so we always avoided that area, and cursed ourselves if we forgot and had to weave our way through the throngs of them...... :( The Colonial pool and Tropical pools are more lively than the Maya beach, and most Spring breakers seemed to gravitate to those pools, so we were happy to be at the Maya Beach end of the resort, although in truth we spent most of our sun time at the beach rather than the pool anyway. As always, the snorkeling under the Pier at the middle of the resort was amazing, so many fish, and a great place to explore the underwater miracles of the ocean. If you love snorkeling, you will be amazed and awed that there are many turtles at this resort that will happily swim up to you and allow you to watch them as they eat sea grass from the ocean floor in front of the Palace beach. Further toward the Palace, my man swam out to the buoys and saw a black spotted stingray that totally made his day! As with all underwater creatures, don't prod, feed or annoy them, and they will allow you to be in their world of wonder. Next time, I hope to make time to indulge in some sun at the adult only pool, it looks wonderful....a lovely recent addition at the Beach end of the resort. I could go on, there is so much that makes this resort a true Paradise.....can't wait for my next trip there. :)

    EVALUATION

    Round Indicators

    • april 21 2017
    • Oakville, Canada

    BNandBN-Oakville

    “Barcelo Maya Beach Resort staff impressive”


    The staff you meet and the service you receive on a vacation can often be the most long-lasting memories of the trip for us. From our arrival to departure at the Barceló Maya Beach to stay in their Colonial resort, we met some great staff who we'd like to recognize. All were responsive, appreciative and very interested in making our stay trouble free and enjoyable. They included Milly and Lupida as part of the Premium Service who were always available to answer questions. Our room was well cared for by our room maid, Luceli who often made hand-cloth art work for us ... a clam, a swan and a baby doll on different occasions. The buffet and restaurant staff were enthusiastic, interesting and hard working. They included Miguel in the outdoor buffet dinner on the patio at the Palace, Gabriel and Daniel at the Tropical Buffet, and Moses, our waiter at the Capri restaurant. Also memorable were Edgar on the front desk, Daniel in the maintenance group and Emy, who was knowledgeable and helpful as part of the Tennis & Paddle Ball recreation staff.. A big thanks to all and their co-workers. Looking forward to seeing you again on our next stay!


    EVALUATION

    Round Indicators

    • april 20 2017
    • Calgary
    • Family

    shanyrooCalgary

    “Ooooh yeah”


    Family trip with 2 children, ages - 6 and 9. Adults, ages - older than spring breakers. Stayed at the Barcelo Maya Caribe for one week Apr 8-15 on a last minute getaway. Literally. We booked Tuesday and left Saturday. We booked with Sunwing vacations and everything went smoothly after I explained that the tv's came out of the ceiling of the plane and my kids stopped hitting the back of the seats trying to make the tv's come on. I think we hit the end of spring break as there weren't any young spring breakers partying it up here, merely the usual florid fifty plus crowd pouring as much tequila into themselves as humanly possible at the swim up bar. I believe it may have been to ease the pain of the deep red sunburns they seemed oblivious to. Once you figure out you can pour your own beer at the pool bar don't bother waiting in line for mixed drinks. The hotel is great, grounds are beautiful and since you get access to the Barcelo Tropical, Beach, Colonial and Caribe there is a lot to choose from. These hotels are all laid out lengthwise side by side and are almost indistinguishable from each other as you walk the length along the beach. Probably 20 minutes walk from one end of the Maya Tropical to the other end at the Maya Beach. Don't even think of going to the Palace side though unless you're staying there. Otherwise stay out, plebs. The Mayan Mall is located between the Caribe and the Colonial and has a couple ala cartes, a convenience store as well as gift shopping in Plaza Mexicana. Will a vendor scare you by creeping up behind you and letting rip a jaguar call? Yes. Yes they will. Beach is beautiful, typical Mayan Rivera, no need for water shoes. Water sports available, located by the Dolphiarium. We even got some beach and pool side drink service. Tipping was expected for this. Pools are plentiful and clean. The Colonial has the best kids play area ages 5-12. Caribe has a good one for preschoolers. The Barcey Kids Club at the Caribe has a nice playground but my children are too wary of strangers to be lured into their ballpit so we never tried it. Quel domage. Food is decent. The buffets are large and plentiful, there will be something for everyone even if it's a donut for every meal. We tried a few different ala cartes- La Trattoria (excellent mozza balls, tough pasta and Old Child still has a coffee buzz from the tiramisu, thanks Barcelo) Maranostreum seafood (good? I feel like I'm misleading you here as - full disclosure- I don't like seafood and only went here because my husband guilted me into it) Kyoto (good, I've seen better shows, the chef seemed slightly lacklustre and more interested in making sure we specified a good review for him - oops) Mexican - (delish, make sure you ask for the Tequila cart and for a Mexican coffee at the end, a great show with the risk of horrible mutation) Tokyo - Fuuuuuun. You will need to wear actual pants and closed toed shoes for men at the ala cartes. They have "restaurant pants" for those who forget and from what I saw it was strictly enforced. Bring clothes, don't be a Pant Guy. Dolphin show was good, free at 11:30am each day and designed to suck you into the dolphin experience. Young Child loved it. Same with free scuba at the pool. Evening entertainment. Does anyone go for the entertainment? Really? Reallllllly?? That being said, if there is an evening to imbibe a bit too much and skip a show pick the Las Vegas Show Night. Trust. Our room was decent but dated. We had the premium level amenities but not the renovated room. This is the only reason they're getting a 4 not a 5 star rating. I think premium consisted mostly of the small plate of tarts in our room on arrival with a bottle of bubbly - which our Young Child promptly inhaled (the tarts, not the bubbly, I'm not a monster) and the fact the the private check in booked all our restaurant resos at check in for us. Still didn't prevent 4 out of 5 seatings at 8:30pm but hey, what 6 yr old needs sleep anyway (hint, mine). We went to the Pirate Ship Waterpark and Surf Ride (they're in the same complex) one day. It's extra at $20 pp USD. Both children did not find it worth it and given the no alcohol policy inside my husband gives it a thumbs down as well. Ignore him. Both children whacked their heads on the "orange slide" and then promptly called the place "Waterpark of Death". I did notice the lifeguard keeps a supply of ice bags at the handy. There is nothing in the pirate ship either. I was expecting a below decks experience with galleys, a rat infested bilge and scurvy ravaged pirates lounging in hammocks for that price but no. It's just a stairwell for the 4 not that great waterslides. Ye be warned. The surf ride is fun for boogie boarding, surfing lessons are (again) extra. At that point it felt like a tax on a tax so we didn't do the lessons. The ride will let you enjoy yourself before quickly spitting you out over the top and into the wall. We left quickly with our $80 drowned in a river of tears and regret. Overall a great vacation spot. We talked with a friend who went here a couple weeks before and said it was spring break packed - no chairs, jammed swim up bars etc but we lucked out timing wise. It is a huge resort room wise so it can get busy. There is the double decker bus that goes around the entire property if you're so inclined (be prepared to cut a dude for the front window seat on the top floor, it becomes a right of manhood for a man to secure this coveted yet elusive seat for his girlfriend) but you really don't need it to go across the property. The renovated Premium rooms in the Caribe looked really fine but don't expect a true ocean view as they're set pretty far back from the ocean. If you want a great property with consistently good service you can't go wrong with the Barcelo.


    EVALUATION

    Round Indicators

    • april 19 2017
    • Mooresville, North Carolina
    • Family

    AliG8rAli

    “Beautiful beach & grounds, OK rooms, Bad food, and HORRIBLE return transportation experience”


    My 16 year old daughter and I just got home from 5 days at Barceló Maya Beach. We loved the beach -- it spans nearly the entire resort complex and has plenty of lounge chairs, even during a very busy week. The pools were nice and clean, and the grounds are well tended. Barceló bills itself as a 5-star resort, but our room was more 3-star quality. Even on full blast, the air conditioning did little to control the humidity, so our belongings felt damp the whole time. Also, our bathroom consistently smelled like pee -- I'm not sure if that was due to previous guests' poor aim or something related to the humidity level, but it was unpleasant. The food was the worst part of our trip. For our 4-night stay, we were allowed 2 nights at a la carte restaurants, with the rest of the meals being at the buffets. I knew from suggestions on another website that I needed to make our reservations for the restaurants as soon as we arrived. Unfortunately, there was little availability even then. One of the nights we got a reservation at a makeshift a la carte restaurant -- during busy times they use the daytime buffet areas as overflow restaurants. DO NOT choose this option if you can help it -- we ended up at the (overflow) steak house, which had a much more limited menu than the actual steak house restaurant, and the steak was terrible. For our other a la carte night we ate at Capri (Italian) - by comparison the food was a little bit better than what we had gotten at the steak house and the buffets, but not by much. If you choose Barceló, be sure to research the a la carte options before you go so that you can choose the best options from the list. As for the buffets, you can eat at any of them for breakfast, lunch, or dinner. We tried several, and did like the ones at Tropical/Colonial a little bit better than the Beach/Caribe buffets, but the food all over the resort is mediocre at best. There's plenty of variety, but they need to focus more on quality. My daughter and I both got to the point that we dreaded meal times because we knew the food would be bad. Our entire trip ended on a very sour note, with the return transportation we had already paid for not showing up -- and our being told that there was nothing they could do to help us, that we should take a taxi (at our own expense), and that I could write a letter to the company asking to get our money back. I am pessimistic that our $73 will be refunded, but I will update my review if the company comes through in the end. I arranged for transportation to/from the airport through Vacaciones Barceló when we reserved our trip. We had no trouble with our transportation on the day we arrived -- we did have to wait for nearly an hour for another family going to the same resort, but we knew ahead of time that it was a shared ride and there may be a short delay. I had already sent them our flight details (flight numbers, times, etc.), but I was told to check with the Vacaciones office the day before checking out to be sure the arrangements were in order. When I went by to check, our names and pick-up time were already in their reservation book. We arrived 20 minutes early to wait for pick-up, and no van ever arrived. When I went to the Vacaciones Barceló office to find out why we hadn't been picked up, the woman called someone to find out what was going on. From that point on, there were a series of excuses: (1) they called for us several times and we weren't there; (2) the bell boys said we weren't there (we were sitting right in front of the bell boy stand the whole time); and finally (3) we were not waiting in the correct location (we were dropped off at Barceló Maya Beach, our reservations were for Barceló Maya Beach, our pick-up time was confirmed by the office at Maya Beach, but they said based on our room number we should have been waiting at Caribe). At the same time all of this was happening, another family was also not picked up AND had been double-charged for their transportation. In the end, I realized it would've been cheaper to take a taxi anyway, and it would've been on our own time schedule. We paid $65(US) for the taxi to the airport, but it would've been cheaper if we had pesos (950 pesos). Much better than a $73 ride that never shows up. This was our first trip to the Riviera Maya, and I would love to go back... just not to Barceló.


    EVALUATION

    Round Indicators

    • april 19 2017
    • Brantford, Canada
    • Couples

    tleblanc64

    “Amazing RESORT!”


    The suites at Maya Beach are amazing. It is worth the upgrade. Been there 3 years in a row. The staff taking care of our requests were top notch. Ms Gureriro welcomed our party and provided rock star service. Between the picturesque tropical beach/pool views and great staff service we will definitely be back a forth time. If you are unable to enjoy this facility then you really are not trying. It has everything from casinos, flow riders, 5 plus star fitness club, sports bar, mall and excellent fine dinning restaurants to name a few. The list can go on


    EVALUATION

    Round Indicators

    • april 18 2017
    • Dawson Creek, Canada
    • Couples

    beachcomberdixie

    “Third time back...still amazing!”


    This was my third time back to the Barcelo, first Maya Beach, second, Tropical, and this time back to the Maya Beach. I fell madly in love with the beach at this resort the first time I was there, and no other beach that I have travelled to has ever compared. So many spot to relax in, the swaying palm trees (palapas are so rigid) and the amazing sea life just steps away make this beach and ocean my very favorite. I have always travelled with my young son as my travel companion, however this year my travel companion was my partner, and the trip was much more relaxed and couple centered. My partner had never been to Mexico and had no expectations, but I could hardly wait to share this paradise of the Barcelo with him, and he fell in love the first afternoon we arrived. As I had stayed at the resort before and regularly contribute to a Facebook page, there was a beautiful welcome bowl of fresh fruit, as well as a bottle of lovely licorice liquor to welcome us which was a wonderful touch for such a busy, large resort. Little details always matter. Our room was on the third floor (as requested) in the last building (Tulum) close to the beach end, and we had a wonderful view of the courtyard/gardens below, and great privacy as no one can see into your balcony area when you are on the third floor. The birds singing in the morning when I opened the screen door to the balcony was a highlight for sure. Our room was large, and yes, the bed was firm, but who cares when you are barely in your room, this resort is so amazing, you want to use up every minute of time exploring and enjoying it. We did enjoy our room, and the maid kept things very neat an tidy. Every day we tipped 20 pesos, as well as for the fridge restocking staff. If you write them a note asking for whatever you desire in the fridge, they will accommodate your wishes happily. Safe works well, you set your own passcode, which is always awesome. We went off resort four times, a day trip to Cozumel, day trip to Tulum, an afternoon across the road at the cenotes Chikin-ha, and Xel-ha our last full day in Mexico. We took the collectivo into Tulum and Playa del Carmen (to catch the ferry to Cozumel) and loved the experience of traveling "authentically'. Travelling by collective takes a bit longer, but it is much more budget friendly, and is a great way to discover Mexico. If you book an excursion anywhere, it is simple to do, but be sure to book a few days in advance just to be organized and get the excursions you want. Excursions are booked just around the corner from the check in counter, the same place you book a la carte reservations. Booking dinner reservations should be done after check in to get the best times before they fill up! Probably my favorite a la carte was the Mexican, the vegetable cream soup was AMAZING, and my man was totally impressed with the Mexican/Mayan coffee 'show' that your waiter will perform for you if requested. Live music was also amazing at the Italian a la carte, where the 'chefs' stood in the restaurant and sang (amazing voices!) as well as the Spanish a la carte, where we were serenaded by the musical group playing instruments and singing. Buffet food is awesome and so much selection, but the entertainment at the a la cartes make them worth doing! Lineups for drinks at the bars were never an issue, however some obnoxious Spring Breakers that have no concept of how to behave were a bit of a nuisance....they seemed to gather at the Maya Mall after 10 pm so we always avoided that area, and cursed ourselves if we forgot and had to weave our way through the throngs of them...... :( The Colonial pool and Tropical pools are more lively than the Maya beach, and most Spring breakers seemed to gravitate to those pools, so we were happy to be at the Maya Beach end of the resort, although in truth we spent most of our sun time at the beach rather than the pool anyway. As always, the snorkeling under the Pier at the middle of the resort was amazing, so many fish, and a great place to explore the underwater miracles of the ocean. If you love snorkeling, you will be amazed and awed that there are many turtles at this resort that will happily swim up to you and allow you to watch them as they eat sea grass from the ocean floor in front of the Palace beach. Further toward the Palace, my man swam out to the buoys and saw a black spotted stingray that totally made his day! As with all underwater creatures, don't prod, feed or annoy them, and they will allow you to be in their world of wonder. Next time, I hope to make time to indulge in some sun at the adult only pool, it looks wonderful....a lovely recent addition at the Beach end of the resort. I could go on, there is so much that makes this resort a true Paradise.....can't wait for my next trip there. :)


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