Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35569 all inclusive resort with spa, kid's club, 4 restaurants and much more. Perfect for couples and families alike. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 | Riviera Maya, Quintana Roo || México
+52 984 875 1500 +52 984 875 1501
Barceló Maya Colonial Texto: 35569 4.5 out of 5 based on 6791 ratings. 6791 user reviews.
Barceló Maya Colonial reviewed by llary71 on . Barcelo Maya Colonial - Excellent Stay This is the second time in a year I’ve visited this hotel and it exceeded my expectations! Treated my kids to their first vacation out of the US and it was a great time had by all. We parasailed, jet... Rating: 5
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750   Riviera Maya, Quintana Roo     México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Colonial

4.5/5 Round Indicators
| 6805 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

63% Complete

4316

Very good

23% Complete

1609

Average

7% Complete

524

Poor

3% Complete

216

Very poor

2% Complete

140

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    Round Indicators
    Kelcie T 05/17/2018 Family

    “I love this resort”

    My family and I loved this resort. We traveled from 5/6-5/13. The buffet was amazing, and our favorite waiter was Isai Balam. We sat with Isai everyday that we were there, and he took great care of us. We went to the specialty restaurants and the steakhouse was awesome, and so was the Japanese restaurant Kyoto. The entertainment staff was perfect, and something was always going on. The pool bar was so nice for day drinking all day long, and the snack bar was awesome- I highly recommend the guacamole. We loved this resort so much that we will be back again in a couple of months.
    Round Indicators
    Sherin M 05/15/2018 Friends getaway

    “beautiful resort”

    i had a great time at this resort!! giant pool which was great for all the activities the resort had from volleyball to water polo to zumba! the staff were so friendly and always invited you to join in. special shout out to Lili Alcocer for being so awesome and energetic during all the activities!! best in the world lol

    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Sherin M: Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com

    Round Indicators
    Jerry C 05/15/2018 Couples

    “Great place to stay”

    It's a great place to set the base for a perfect Mexico holiday. Loads highlights during the trip and stay in Barcelo, the grand resort has 5 grouped hotels which gives plenty choices of restaurants, bars, pools and 2 miles of beach means you can lay down anywhere without being overcrowded by others. It is a sandy beach but with little things embedded such as small rocks and stuffs falling from the trees, so don’t expect it to be the same as beach in Maldives, but still pretty good for bare foot. There are several gift shops dotted around so you can buy some holiday essentials if you forget to bring them. For the Al Carte restaurant, you do need to book in advance to secure your place, 6.30-7.30pm seem to be the peak hour. Food in the restaurant is generally good as you'd expect in an average London restaurant but not the top end. Staffs are friendly and helpful, but not everyone speaks good English so be patient or find someone who is good at English. We don’t have kids but the place seems to be very family friendly, quite a few kids playground / kids waterpark and kids club. The biggest highlight we found is that you can snorkel in front of the Palace hotel and there is an area with seagrass which means turtles come here for food. We got to see them and swim with them every time we snorkelled around that area, must be 10+ turtles there. Amazing experience to swim with those lovely creatures. This also means you don’t really need to go to the Akumal bay for the turtles, saving you all the troubles. Two not so nice things during our visit: We booked Barcelo Colonial for the entire stay but was told it’s full when we arrived, so had to stay in Barcelo Beach for the first night, a bit inconvenience when you have to move room with big luggage cases in a huge resort. Secondly the water sports centre doesn’t seem to have sufficient equipment like kayak, paddle boat, tricycle, etc. so the guests have to wait in a queue under the sun for about 30 minutes or so hoping they will be freed up soon. They do offer free catamaran experience but again it’s under staffed so if you don’t book on the day by 8.30am, you probably won’t get any slot.

    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Jerry: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have the privilege and the honor to share with you again soon. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com

    Round Indicators
    538katierose Playa del Carmen, Mexico. 05/14/2018 Friends getaway

    “Fantastic Holiday”

    The beach Bonita. The best thing was the entertainment staff Lili Alcocer, Eduardo Aguirre, Danny invite me to have fun. I like hotel a lot I will come back next year with friends. They made us feel comfortable and we're very polite to us.

    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
     Dear 538katierose: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to reach them your good comments above mentioned. We hope to have the opportunity to receive you once again, it will be our pleasure to serve you. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com

    Round Indicators
    karinajaime12 Cancun, Mexico. 05/14/2018 Family

    “Lovely visit”

    The place is absolutely beautiful. The rooms are extremely nice clean and comfortable. The bars and restaurants have amazing staff that are very attentive, kind, and always helping you before you know you need it. Absolutely best way to stay on the beach and in comfort. -Carlos Argüello -Vasty Santizo

    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Karinajaime12: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to reach them your good comments above mentioned. We hope to have the opportunity to receive you once again, it will be our pleasure to serve you. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • may 17 2018
    • Family

    Kelcie T

    “I love this resort”


    My family and I loved this resort. We traveled from 5/6-5/13. The buffet was amazing, and our favorite waiter was Isai Balam. We sat with Isai everyday that we were there, and he took great care of us. We went to the specialty restaurants and the steakhouse was awesome, and so was the Japanese restaurant Kyoto. The entertainment staff was perfect, and something was always going on. The pool bar was so nice for day drinking all day long, and the snack bar was awesome- I highly recommend the guacamole. We loved this resort so much that we will be back again in a couple of months.


    EVALUATION

    Round Indicators

    • may 15 2018
    • Friends getaway

    Sherin M

    “beautiful resort”


    i had a great time at this resort!! giant pool which was great for all the activities the resort had from volleyball to water polo to zumba! the staff were so friendly and always invited you to join in. special shout out to Lili Alcocer for being so awesome and energetic during all the activities!! best in the world lol


    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Sherin M: Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • may 15 2018
    • Couples

    Jerry C

    “Great place to stay”


    It's a great place to set the base for a perfect Mexico holiday. Loads highlights during the trip and stay in Barcelo, the grand resort has 5 grouped hotels which gives plenty choices of restaurants, bars, pools and 2 miles of beach means you can lay down anywhere without being overcrowded by others. It is a sandy beach but with little things embedded such as small rocks and stuffs falling from the trees, so don’t expect it to be the same as beach in Maldives, but still pretty good for bare foot. There are several gift shops dotted around so you can buy some holiday essentials if you forget to bring them. For the Al Carte restaurant, you do need to book in advance to secure your place, 6.30-7.30pm seem to be the peak hour. Food in the restaurant is generally good as you'd expect in an average London restaurant but not the top end. Staffs are friendly and helpful, but not everyone speaks good English so be patient or find someone who is good at English. We don’t have kids but the place seems to be very family friendly, quite a few kids playground / kids waterpark and kids club. The biggest highlight we found is that you can snorkel in front of the Palace hotel and there is an area with seagrass which means turtles come here for food. We got to see them and swim with them every time we snorkelled around that area, must be 10+ turtles there. Amazing experience to swim with those lovely creatures. This also means you don’t really need to go to the Akumal bay for the turtles, saving you all the troubles. Two not so nice things during our visit: We booked Barcelo Colonial for the entire stay but was told it’s full when we arrived, so had to stay in Barcelo Beach for the first night, a bit inconvenience when you have to move room with big luggage cases in a huge resort. Secondly the water sports centre doesn’t seem to have sufficient equipment like kayak, paddle boat, tricycle, etc. so the guests have to wait in a queue under the sun for about 30 minutes or so hoping they will be freed up soon. They do offer free catamaran experience but again it’s under staffed so if you don’t book on the day by 8.30am, you probably won’t get any slot.


    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Jerry: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have the privilege and the honor to share with you again soon. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • may 14 2018
    • Playa del Carmen, Mexico
    • Friends getaway

    538katierose

    “Fantastic Holiday”


    The beach Bonita. The best thing was the entertainment staff Lili Alcocer, Eduardo Aguirre, Danny invite me to have fun. I like hotel a lot I will come back next year with friends. They made us feel comfortable and we're very polite to us.


    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
    Dear 538katierose: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to reach them your good comments above mentioned. We hope to have the opportunity to receive you once again, it will be our pleasure to serve you. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • may 14 2018
    • Cancun, Mexico
    • Family

    karinajaime12

    “Lovely visit”


    The place is absolutely beautiful. The rooms are extremely nice clean and comfortable. The bars and restaurants have amazing staff that are very attentive, kind, and always helping you before you know you need it. Absolutely best way to stay on the beach and in comfort. -Carlos Argüello -Vasty Santizo


    Barceló C, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Karinajaime12: Thank you so much for sharing your impressions about Barcelo Maya Colonial, we are glad we have accomplished your expectations and enjoyed your vacation with us. We really appreciate your remarks at our staff, who make a great job trying to fulfill our guests expectations, as our main goal is create unforgettable experiences, we will be happy to reach them your good comments above mentioned. We hope to have the opportunity to receive you once again, it will be our pleasure to serve you. Best Regards La Gerencia jeferecepcolonial@barcelomaya.com

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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