Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 all inclusive resort with spa, kid's club, 4 restaurants and much more. Perfect for couples and families alike. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5804 ratings. 5804 user reviews.
Barceló Maya Colonial reviewed by nathang92 on . Family vacation Everything about this resort was very impressive! The food at the buffets, snack bars, and restaurants was all great and there were so many options. The nicer restaurants did have a fairly strict... Rating: 5
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5822 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

63% Complete

3706

Very good

23% Complete

1392

Average

7% Complete

425

Poor

3% Complete

181

Very poor

2% Complete

120

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    Round Indicators
    Nora L 08/20/2017 Family

    “Marenostrum restaurante ”

    Marenostrum staff were amazing; courteous, professional and with a good sense of humor. I want to say a special thank to Santiago Faris and Macario, who made our dinner special. They were excellent!!!!
    Round Indicators
    cameronglennd Burlington, Canada. 08/18/2017 Family

    “Family relaxation!”

    What a fantastic resort! Great place for the whole family. It was incredibly clean and the food was excellent. Favourite a la carte restaurants were Kyoto and the Mexico Lindo, for both food and atmosphere! Even though the Barcelo is a huge complex it never felt crowded. Would definitely stay there again!
    Round Indicators
    NCCEE91 08/16/2017 Friends getaway

    “Amazing Resort !”

    If you're staying at the Barcelo make sure you get reservations at their Italian restaurant Capri!Hopefully you'll be served by Jaime (Miham) & Carlos. Jaime was amazingly attentive and made the evening perfect. He's an outstanding character and it was a pleasure meeting him!

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Guest, First and foremost we would like to thank you for choosing our Barceló Maya Colonial hotel for your visit to the Riviera Maya and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Finally, we would like to express our sincerest gratitude for your kind words toward our waiting staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their dining expériences among us. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    Rose C 08/16/2017 Friends getaway

    “Great Experience!”

    I came here for a wedding and it was a great experience! The staff are friendly and he resort is well maintained. I enjoyed the buffet and most especially the Capri ala carte restaurant. Our sever Jaime May was very accommodating and treated us beyond expectation. I will surely be back!

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Guest, Thank you for reviewing your recent stay in our Barceló Maya Colonial. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining expérience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    Alice W Seattle, Washington. 08/16/2017 Couples

    “Pick another hotel”

    I've been in Barcelo twice. I will never go back to Barcelo. The first time, in 2008, the hotel was newer, the stay was pleasant, the facility were newer. No major complaints, solid 4 stars. In 2014, the hotel was 6 years older. Out air conditioner was not working, fan was not working. I had no choice in food (I am gluten free dairy free). The pillow smelled so bad, I don't even want to remember them. Facility staff was friendly, but completely unhelpful. The sae was dirty in 2014, much more dirtier that it was 6 years ago. Although they had dolphons inside, and much more entertainment available to guests. The drinks were terrible. Most of the drinks have aspartate. So you have sweet lingering tatse in your mouth for hours after drinking it.

    EVALUATION

    Round Indicators

    • august 20 2017
    • Family

    Nora L

    “Marenostrum restaurante ”


    Marenostrum staff were amazing; courteous, professional and with a good sense of humor. I want to say a special thank to Santiago Faris and Macario, who made our dinner special. They were excellent!!!!


    EVALUATION

    Round Indicators

    • august 18 2017
    • Burlington, Canada
    • Family

    cameronglennd

    “Family relaxation!”


    What a fantastic resort! Great place for the whole family. It was incredibly clean and the food was excellent. Favourite a la carte restaurants were Kyoto and the Mexico Lindo, for both food and atmosphere! Even though the Barcelo is a huge complex it never felt crowded. Would definitely stay there again!


    EVALUATION

    Round Indicators

    • august 16 2017
    • Friends getaway

    NCCEE91

    “Amazing Resort !”


    If you're staying at the Barcelo make sure you get reservations at their Italian restaurant Capri!Hopefully you'll be served by Jaime (Miham) & Carlos. Jaime was amazingly attentive and made the evening perfect. He's an outstanding character and it was a pleasure meeting him!


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Guest, First and foremost we would like to thank you for choosing our Barceló Maya Colonial hotel for your visit to the Riviera Maya and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Finally, we would like to express our sincerest gratitude for your kind words toward our waiting staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their dining expériences among us. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • august 16 2017
    • Friends getaway

    Rose C

    “Great Experience!”


    I came here for a wedding and it was a great experience! The staff are friendly and he resort is well maintained. I enjoyed the buffet and most especially the Capri ala carte restaurant. Our sever Jaime May was very accommodating and treated us beyond expectation. I will surely be back!


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Guest, Thank you for reviewing your recent stay in our Barceló Maya Colonial. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining expérience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • august 16 2017
    • Seattle, Washington
    • Couples

    Alice W

    “Pick another hotel”


    I've been in Barcelo twice. I will never go back to Barcelo. The first time, in 2008, the hotel was newer, the stay was pleasant, the facility were newer. No major complaints, solid 4 stars. In 2014, the hotel was 6 years older. Out air conditioner was not working, fan was not working. I had no choice in food (I am gluten free dairy free). The pillow smelled so bad, I don't even want to remember them. Facility staff was friendly, but completely unhelpful. The sae was dirty in 2014, much more dirtier that it was 6 years ago. Although they had dolphons inside, and much more entertainment available to guests. The drinks were terrible. Most of the drinks have aspartate. So you have sweet lingering tatse in your mouth for hours after drinking it.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.