Discounts available at Barcelo.com

With the promo code MAYAPREMIUM you can get 15% discount at our hotels Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 all inclusive resort with spa, kid's club, 4 restaurants and much more. Perfect for couples and families alike. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5163 ratings. 5163 user reviews.
Barceló Maya Colonial reviewed by 6JoanneHolland on . Fabulous family vacations! Hola after 2weeks at the Barceló Maya Colonial (our third time here in one year) it just keeps getting better! The hotel is gorgeous from the beautiful beach and location the food the gym and all of... Rating: 5
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5173 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

63% Complete

3306

Very good

23% Complete

1237

Average

7% Complete

368

Poor

2% Complete

153

Very poor

2% Complete

109

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    Round Indicators
    Emily N 02/20/2017 Family

    “Incredible Facility- service needs improvement”

    Everything about the facility is top notch. Grounds are meticulous, beach is long and incredibly maintained, resort is a beautiful blend of jungle/water/beach. Super family friendly with lots of water parks for the kids and "barcy club" (daycare service). Rooms are clean with good sized decks. Buildings are beautiful with lots of character. Food at the buffets were better than what I was expecting after reading other reviews. Buffets do not have the best design "flow" but are overall good. Food at the a la cartes is excellent. We went to the Italian, Mexican, Sea food, Spanish and Japanese a la cartes are every single one served delicious food. The sea food and Japanese restaurants had excellent service, while the Mexican restaurant was poor service. Our dinner there took over 2 hours and we watched two other tables of people leave due to slow service (despite the restaurant being half empty). Room service took a very long time to delivery and wasn't great but also wasn't horrible. We had purchased the "premium" package which gives you premium alcohol and other upgrades such as access to the premium lounges etc.We had a lot of problems at the beach bar getting premium alcohol. We reported this to the premium lounge people on our second day and they assured us it would handled. Still, for the rest of our trip we were having problems receiving our premium alcohol. This was totally frustrating considering we paid for the upgrade mostly based soley on that. The response we often got from bartenders was that premium was for Palace guests only (which is not true). I did give the resort feedback on this issue again so hopefully they resolve this so others don't have the same issues, Overall the service was mediocre. The staff were not overly pleasant nor quick to please. We had a problem with bugs in our room and reported the issue twice but no one ever came to fix it. We did, however, receive excellent service from Henry and Oscar at the lobby (Colonial) lounge. The resort is massive with plenty of things to do/see. We will be returning to this resort in the future despite the service not being as good as others.
    Round Indicators
    TCBtcbTCB Kamloops, Canada. 02/20/2017 Couples

    “Wedding at Barcelo Maya Colonial Feb. 14/17”

    We just got home from staying at the Barcelo Maya Colonial hotel in the Mayan riviera. We got married on February 14, 2017. Valentines Day. From the very first day we arrived we loved it. The hotel was perfect. The staff was always accommodating. I recommend getting the upgrade to premium. It was worth every penny. The service is amazing. Our wedding was so beautiful and the perfect wedding in paradise. It was exactly the way we imagined it, thanks to our wedding coordinator Abraham Amezquita. I can't say enough about this guy. He went above and beyond. Everything we asked for he would do. Even going to cancun on his day off to pick up things for us. We were wanting the perfect day and thanks to Abraham our dream wedding came to life. Thank you again Abraham and I recommend This hotel to anyone and Abraham as a wedding coordinator. Troy and Caitlin. T&C. Feb. 14/17
    Round Indicators
    madywahl Whitinsville, Massachusetts. 02/19/2017 Family

    “Best resort I stayed in 6 years in Mexico”

    The beach, the number of pools, the cleanliness of the entire resort as well as the rooms, activities not only for adults but for children, and the enormous selection of International food at the buffet was the best I've seen in my six times at staying at resorts in Mexico. The only complaints I have are that you don't have free internet service in your room ($12 a day) and that outside calls from the US to the front desk are put on hold and not follow-upped ($$) or if called directly to a room, there is a busy signal. Also, no free transportation to and from airport.
    Round Indicators
    user2611 Mexico. 02/19/2017 Family

    “Youth view”

    It was really nice and big. The hotel is very spread out, but it is nice. Hotel rooms are nice and are well cleaned. The beach has lots of rocks, but there is a peir that has a ton of fish that you can swim with. It's really cool.
    Round Indicators
    147lois123 London, Canada. 02/19/2017 Couples

    “BEST VACATION EVER”

    We just got home from 2 weeks stay at this hotel......we travel every year in February and this has been the best resort we have ever stayed at...my husband needs a wheelchair most of the time and they offered us a handicapped room as soon as we arrived...it was close to the buffet....the room was gorgeous and very large....it was always cleaned by noon every day.....we ate at the buffet every day because we enjoy that atmosphere and choice....in the morning we were served by Jose, Victor and Janet.....Jose always helped my husband in and out of the wheelchair....he is always smiling and a great asset to your resort.....at dinner we had Vladimir, Laydi, Wilberth and Filibertho.......we mostly had Vladimir and he is the best...he also helped my husband in and out of the wheelchair......he was always smiling....one of the supervisors, Cynthia, also came over to our table at dinner to say 'Hi' and ask us if everything was OK...she was also great.....everything at this resort was top notch.....staff friendly and super clean......we will definitely be back......love u guys..... Lois and Hans London, Ontario, Canada....

    EVALUATION

    Round Indicators

    • february 20 2017
    • Family

    Emily N

    “Incredible Facility- service needs improvement”


    Everything about the facility is top notch. Grounds are meticulous, beach is long and incredibly maintained, resort is a beautiful blend of jungle/water/beach. Super family friendly with lots of water parks for the kids and "barcy club" (daycare service). Rooms are clean with good sized decks. Buildings are beautiful with lots of character. Food at the buffets were better than what I was expecting after reading other reviews. Buffets do not have the best design "flow" but are overall good. Food at the a la cartes is excellent. We went to the Italian, Mexican, Sea food, Spanish and Japanese a la cartes are every single one served delicious food. The sea food and Japanese restaurants had excellent service, while the Mexican restaurant was poor service. Our dinner there took over 2 hours and we watched two other tables of people leave due to slow service (despite the restaurant being half empty). Room service took a very long time to delivery and wasn't great but also wasn't horrible. We had purchased the "premium" package which gives you premium alcohol and other upgrades such as access to the premium lounges etc.We had a lot of problems at the beach bar getting premium alcohol. We reported this to the premium lounge people on our second day and they assured us it would handled. Still, for the rest of our trip we were having problems receiving our premium alcohol. This was totally frustrating considering we paid for the upgrade mostly based soley on that. The response we often got from bartenders was that premium was for Palace guests only (which is not true). I did give the resort feedback on this issue again so hopefully they resolve this so others don't have the same issues, Overall the service was mediocre. The staff were not overly pleasant nor quick to please. We had a problem with bugs in our room and reported the issue twice but no one ever came to fix it. We did, however, receive excellent service from Henry and Oscar at the lobby (Colonial) lounge. The resort is massive with plenty of things to do/see. We will be returning to this resort in the future despite the service not being as good as others.


    EVALUATION

    Round Indicators

    • february 20 2017
    • Kamloops, Canada
    • Couples

    TCBtcbTCB

    “Wedding at Barcelo Maya Colonial Feb. 14/17”


    We just got home from staying at the Barcelo Maya Colonial hotel in the Mayan riviera. We got married on February 14, 2017. Valentines Day. From the very first day we arrived we loved it. The hotel was perfect. The staff was always accommodating. I recommend getting the upgrade to premium. It was worth every penny. The service is amazing. Our wedding was so beautiful and the perfect wedding in paradise. It was exactly the way we imagined it, thanks to our wedding coordinator Abraham Amezquita. I can't say enough about this guy. He went above and beyond. Everything we asked for he would do. Even going to cancun on his day off to pick up things for us. We were wanting the perfect day and thanks to Abraham our dream wedding came to life. Thank you again Abraham and I recommend This hotel to anyone and Abraham as a wedding coordinator. Troy and Caitlin. T&C. Feb. 14/17


    EVALUATION

    Round Indicators

    • february 19 2017
    • Whitinsville, Massachusetts
    • Family

    madywahl

    “Best resort I stayed in 6 years in Mexico”


    The beach, the number of pools, the cleanliness of the entire resort as well as the rooms, activities not only for adults but for children, and the enormous selection of International food at the buffet was the best I've seen in my six times at staying at resorts in Mexico. The only complaints I have are that you don't have free internet service in your room ($12 a day) and that outside calls from the US to the front desk are put on hold and not follow-upped ($$) or if called directly to a room, there is a busy signal. Also, no free transportation to and from airport.


    EVALUATION

    Round Indicators

    • february 19 2017
    • Mexico
    • Family

    user2611

    “Youth view”


    It was really nice and big. The hotel is very spread out, but it is nice. Hotel rooms are nice and are well cleaned. The beach has lots of rocks, but there is a peir that has a ton of fish that you can swim with. It's really cool.


    EVALUATION

    Round Indicators

    • february 19 2017
    • London, Canada
    • Couples

    147lois123

    “BEST VACATION EVER”


    We just got home from 2 weeks stay at this hotel......we travel every year in February and this has been the best resort we have ever stayed at...my husband needs a wheelchair most of the time and they offered us a handicapped room as soon as we arrived...it was close to the buffet....the room was gorgeous and very large....it was always cleaned by noon every day.....we ate at the buffet every day because we enjoy that atmosphere and choice....in the morning we were served by Jose, Victor and Janet.....Jose always helped my husband in and out of the wheelchair....he is always smiling and a great asset to your resort.....at dinner we had Vladimir, Laydi, Wilberth and Filibertho.......we mostly had Vladimir and he is the best...he also helped my husband in and out of the wheelchair......he was always smiling....one of the supervisors, Cynthia, also came over to our table at dinner to say 'Hi' and ask us if everything was OK...she was also great.....everything at this resort was top notch.....staff friendly and super clean......we will definitely be back......love u guys..... Lois and Hans London, Ontario, Canada....


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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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