Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 all inclusive resort with spa, kid's club, 4 restaurants and much more. Perfect for couples and families alike. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5883 ratings. 5883 user reviews.
Barceló Maya Colonial reviewed by Kathy F on . Wonderful anniversary trip August 19-23 We have been to the Riviera Maya, Mexico All-Inclusives for 20 years now and we like to try different properties. We chose Barcelo Maya Colonial and we decided to upgrade to the Ocean front Premium... Rating: 4
map

Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5935 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

63% Complete

3767

Very good

23% Complete

1416

Average

7% Complete

442

Poor

3% Complete

187

Very poor

2% Complete

123

Filter by

Sort by

    Round Indicators
    ruthhonsteing Georgetown, Texas. 09/14/2017 Family

    “Family Fun”

    Great location, ocean view, walking distance to pools, ocean. Staff was great and very friendly. It rain couple of times and staff immediately were cleaning the floors. I was unable to walk long distance and the receptionist were kind enough to provided us with a wheel chair

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Ruth, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    Kumari M London, United Kingdom. 09/13/2017

    “Great resort!”

    We spent 8 nights in this resort which was amazing. We were there with my sister and her family and we had a great time. This is our first trip to Mexico and to Barcelo hotel it didn't disappoint us at all. The hotel, grounds, sea and huge pools are to die for. The staff is very polite and hard working. Everything was clean and spotless. We enjoyed every minute of it. We will definitely come back again.

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Kumari, First and foremost we would like to thank you for choosing our Barceló Maya Colonial hotel for your visit to the Riviera Maya and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    Tammy W Cincinnati, Ohio, United States. 09/13/2017 Friends getaway

    “Looking for paradise? This may be it!”

    I had never been out of the states when a friend asked if I wanted to go to Mexico. I am so excited that I decided to go, because I literally felt like I had found paradise. This place is not only breathtaking...it is everything I ever thought I wanted in a vacation. The food, staff and accommodations were amazing. I have recommended this resort to everyone that I know. You cannot go wrong with this place.

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Tammy, Thank you for making our Barceló Maya Colonial your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    Reader M 09/12/2017 Couples

    “Problems with my reservation solved at check in”

    I was last week w my husband and when we check in we discover that our reservation had wrong dates and beding OMG I was upset at first but the lady from the front desk isis herera was very helpfull she make us feel comfortable and supported and while we went to the bar for some drinks she solve it (god send that woman) she is an asset maybe we are going to come back next year but with our family This Riviera maya is a paradise dven if it rained lol

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Mariana, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Round Indicators
    cheatle Pittsburgh, Pennsylvania. 09/11/2017 Family

    “Family vacation”

    The second week of July we spent a week at the Barceló Colonial with our two sons, their wives and four grandchildren. We have been to the Colonial about 25 times, but this is the first time that the rest of the family accompanied us. The grandchildren were boys ages 6 and 9 and girls age 5. We had premium rooms overlooking the pool which was a beautiful view. The bottle of champagne and pastries were a special touch to make us feel welcome, The rooms were spotless after being cleaned every day and the mini fridge was stocked daily. Everyone had a great trip, especially the grandchildren. Our adult sons and wives were impressed with the high quality of the resort. The grounds and buildings were impeccably clean as well as their rooms. They really enjoyed the food at the buffets and the restaurants. Their favorite was the French Restaurant. Fernando was their waiter who all agreed he was the best waiter ever. Our check in was flawless. Tania Salas has trained her staff to be friendly and efficient. Milly and Brenda in Club Premium did a great job and answered any question that we had, It was really great to see the Barceló through the eyes of our grandchildren From the moment they arrived until departure they were very excited, They love the water and the water parks were perfect for them. They spent many hours in the beautiful, crystal clear, sea and then the beautiful pools. Snorkeling and seeing turtles and rays was also a plus. No one should worry that their children will be bored there is plenty for them to do. They loved the buffets and never had a problem finding something to eat. There is a mini disco for the younger kids in the Mayan Mall. They really enjoyed participating in the musical games and contests. All of the staff, as usual, had smiles on their faces and made sure we all felt welcome. Hassiem at he Caribe lunch buffet always greeted us with a smile and great service. We attended the manager's reception. Tania Salas greeted us with her million dollar smile. There is no better representative of the Barceló then Tania. She introduced us to the new Manager of the Colonial who was very pleasant and concerned that we had a great trip. Marco Morales was there also, We talked to Marco several times during our visit. As beverage manager he may be the hardest working man at the Barceló. When he would see us he would always come over to greet us. Overall this may have been the best vacation we had at the Barceló. We will return in May with our friends.,

    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
     Dear Guest, We first would like to thank you for making our Barceló Maya Colonial your preferred choice for your holidays in the Riviera Maya , it is always a pleasure to welcome back our most loyal guests year after year. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • september 14 2017
    • Georgetown, Texas
    • Family

    ruthhonsteing

    “Family Fun”


    Great location, ocean view, walking distance to pools, ocean. Staff was great and very friendly. It rain couple of times and staff immediately were cleaning the floors. I was unable to walk long distance and the receptionist were kind enough to provided us with a wheel chair


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Ruth, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • september 13 2017
    • London, United Kingdom

    Kumari M

    “Great resort!”


    We spent 8 nights in this resort which was amazing. We were there with my sister and her family and we had a great time. This is our first trip to Mexico and to Barcelo hotel it didn't disappoint us at all. The hotel, grounds, sea and huge pools are to die for. The staff is very polite and hard working. Everything was clean and spotless. We enjoyed every minute of it. We will definitely come back again.


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Kumari, First and foremost we would like to thank you for choosing our Barceló Maya Colonial hotel for your visit to the Riviera Maya and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • september 13 2017
    • Cincinnati, Ohio, United States
    • Friends getaway

    Tammy W

    “Looking for paradise? This may be it!”


    I had never been out of the states when a friend asked if I wanted to go to Mexico. I am so excited that I decided to go, because I literally felt like I had found paradise. This place is not only breathtaking...it is everything I ever thought I wanted in a vacation. The food, staff and accommodations were amazing. I have recommended this resort to everyone that I know. You cannot go wrong with this place.


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Tammy, Thank you for making our Barceló Maya Colonial your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • september 12 2017
    • Couples

    Reader M

    “Problems with my reservation solved at check in”


    I was last week w my husband and when we check in we discover that our reservation had wrong dates and beding OMG I was upset at first but the lady from the front desk isis herera was very helpfull she make us feel comfortable and supported and while we went to the bar for some drinks she solve it (god send that woman) she is an asset maybe we are going to come back next year but with our family This Riviera maya is a paradise dven if it rained lol


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Mariana, Thank you very much for sharing this great review of your recent stay at Barceló Maya Colonial. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    EVALUATION

    Round Indicators

    • september 11 2017
    • Pittsburgh, Pennsylvania
    • Family

    cheatle

    “Family vacation”


    The second week of July we spent a week at the Barceló Colonial with our two sons, their wives and four grandchildren. We have been to the Colonial about 25 times, but this is the first time that the rest of the family accompanied us. The grandchildren were boys ages 6 and 9 and girls age 5. We had premium rooms overlooking the pool which was a beautiful view. The bottle of champagne and pastries were a special touch to make us feel welcome, The rooms were spotless after being cleaned every day and the mini fridge was stocked daily. Everyone had a great trip, especially the grandchildren. Our adult sons and wives were impressed with the high quality of the resort. The grounds and buildings were impeccably clean as well as their rooms. They really enjoyed the food at the buffets and the restaurants. Their favorite was the French Restaurant. Fernando was their waiter who all agreed he was the best waiter ever. Our check in was flawless. Tania Salas has trained her staff to be friendly and efficient. Milly and Brenda in Club Premium did a great job and answered any question that we had, It was really great to see the Barceló through the eyes of our grandchildren From the moment they arrived until departure they were very excited, They love the water and the water parks were perfect for them. They spent many hours in the beautiful, crystal clear, sea and then the beautiful pools. Snorkeling and seeing turtles and rays was also a plus. No one should worry that their children will be bored there is plenty for them to do. They loved the buffets and never had a problem finding something to eat. There is a mini disco for the younger kids in the Mayan Mall. They really enjoyed participating in the musical games and contests. All of the staff, as usual, had smiles on their faces and made sure we all felt welcome. Hassiem at he Caribe lunch buffet always greeted us with a smile and great service. We attended the manager's reception. Tania Salas greeted us with her million dollar smile. There is no better representative of the Barceló then Tania. She introduced us to the new Manager of the Colonial who was very pleasant and concerned that we had a great trip. Marco Morales was there also, We talked to Marco several times during our visit. As beverage manager he may be the hardest working man at the Barceló. When he would see us he would always come over to greet us. Overall this may have been the best vacation we had at the Barceló. We will return in May with our friends.,


    BMAYAFASEII, Gerente at Barcelo Maya Colonial, responded to this review
    Dear Guest, We first would like to thank you for making our Barceló Maya Colonial your preferred choice for your holidays in the Riviera Maya , it is always a pleasure to welcome back our most loyal guests year after year. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for sharing your experience with us and look forward to serving you again soon. La Gerencia Barcelo Maya Colonial jeferecepcolonial@barcelomaya.com

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)