Hotel Pool  Occidental Grand Nuevo Vallarta Resort

Occidental Nuevo Vallarta

Texto: 34385 An all inclusive resort surrounded by the idyllic beach scenery and offering an attractive range of sports for the whole family. Paseo de Los Cocoteros 18 Villa 8 | Fracc. Náutico Turístico, | 63732 Nuevo Vallarta | Nayarit |
+ 52 322 226 9800 + 52 322 297 0082
Occidental Nuevo Vallarta Texto: 34385 4 out of 5 based on 3020 ratings. 3020 user reviews.
Occidental Nuevo Vallarta reviewed by Josue F on . Greatest Experience Ever! This place was amazing! The rooms were great! The food was amazing! The staff went out of their way to help me with my proposal to my girlfriend in the VIP room! Shoutout to Ricardo, Rafael, and... Rating: 5
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Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8   Fracc. Náutico Turístico,   63732 Nuevo Vallarta   Nayarit    


Places of Interest

11.5 km Gustavo Díaz Ordaz International Airport

100 m Beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3021 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

49% Complete

1509

Very good

32% Complete

996

Average

10% Complete

318

Poor

3% Complete

114

Very poor

2% Complete

84

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    Round Indicators
    Ingrid K Stockton, California. 07/20/2017 Family

    “Great Vacation Place”

    Occidental Nuevo Vallarta is always a pleasant place to visit! Everyone works hard to make our vacation special and memorable. Each year we spend our vacations here. This year: Spring Break 2017 and 7/12/2017-7/19/2017. We love this place and staff since 2002. Again thank you! First Club: Raul, Israel, Juan, Marcos, Elmer and Augustine. Buffet: Erik, Samuel, Marissa, Manuel, David, Captain Daniel, Jorge Cuevas, Ricardo (Hacienda) and Andriana (Olivos). Fun Club: Loyal Vicente :) , Nathan, Lizbeth, Alexandra and Staff. Keep on dancing! Security guards: thank you for walking around and making sure everyone is safe. Even though we miss the First Club by the beach, we are confident the new construction and remodeling will be a domino effect, and the First Club will be back by the beach. Being a member for many years, we have seen Occidental Nuevo Vallarta blossom. I looked back to all our pictures from 2002 to 2017, they are great memories and will continue to be great memory for our vacation spot. This place is awesome, good food, and safe place to run outside (jogging/bike path) Gracias, Ingrid
    Round Indicators
    Josue F 07/18/2017 Couples

    “Greatest Experience Ever!”

    This place was amazing! The rooms were great! The food was amazing! The staff went out of their way to help me with my proposal to my girlfriend in the VIP room! Shoutout to Ricardo, Rafael, and Rodolfo for making this experience one we will never forget! I highly recommend the Occidental to anyone looking to have a romantic getaway! The extra $33 a day for VIP was worth every penny! Ricardo makes the BEST cocktails and will take the time to make sure you understand every ingredient that goes into making his cocktails!

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear Josue F, Thank you for the lovely review you shared following your recent visit to our Occidental hotel. We are delighted to have been part of such wonderful event between you and your now fiancée. We are also grateful for your lovely comments towards Ricardo, Rafael, and Rodolfo and for recommending us to the rest of the travel community. Thank you again for this heartwarming review and for choosing us to be a part of it. We look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    Round Indicators
    worldtraveler830 07/17/2017 Family

    “July2017 Stay”

    Pool is pretty dirty as it is packed with people and small kids. Not hotel's fault. They clean it every night but as kids go into the pool with drinks, drinks get spilled into the pool quite often. I've seen more than a few "accidents" every day. Beach is really nice. Water is not clear (close by river merges with the ocean- which dumps quite a bit of mud into the ocean) but clean. Water is quite shallow and really warm. Great for kids.

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear worldtraveler830, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We also appreciate your understanding in regards to pool. Our staff works very hard to maintain it as clean as possible, but sometimes due to high occupancy it is more difficult to do so, however, we will keep doing our best. Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Rodolfo Pacheco General Manager

    Round Indicators
    jose C Randolph, New Jersey. 07/17/2017 Family

    “Occidental Nuevo Vallarta nothing but the BEST all around”

    Couldn't wait to get back home to write this review. From the moment you walk in to the lobby you are welcome with open arms, people are so friendly and nice. starting with the valet guys (Daniel, Carlos, and Natividad) checking in first club with Israel, & Raul, they will do anything to make you feel pampered. The rooms are very clean, & organize, we had a 1 Bedroom suite with a king size bed, a double bead, and sofa bed, with 3 TVs, dinning room, 2 bathrooms, but the shower I will will missed the most. The property its so clean, the 4 restaurants (Japanese, Italian, Mexican, and Buffet) food was very good, presentation was superb! and the people that take care of you are great. Special thanks to Fernando, Francisco, and David, at the buffet, they work so hard to make sure to enjoy breakfast, lunch, or dinner. at the Japanese Restaurant Alejandro the cook great guy. and at the Italian Paul, & Miguel, food was so good we eat twice. At the first club Antonio, & Marcos, are always there to serve you anything you want. at the pool and around the beach Gonzalo, & Carlos, this guys never stop walking around making sure you have a drink with you at all times. The pool is clean, the beach is beautiful, plenty of space between chairs, and lots of things to do with the entertainment group, from yoga, swimming, bicycle, dancing, paddle boards, and kayaks, (all free) and the different shows every night are also very good. Across the street you will find a Hospital, Casino, Restaurants, a Mall and pharmacies, any thing you need is there. I could go on and on but if I for got some one, THANK YOU, THANK YO, THANK YOU. Will go back in a heart beat. WELL DONE OCCIDENTAL NUEVO VALLARTA

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear jose C, We would like to express our sincere gratitude for the comments you made about your recent visit at Occidental Nuevo Vallarta. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Nuevo Vallarta was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Also, your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Rodolfo Pacheco General Manager

    Round Indicators
    jose r 07/16/2017 Family

    “Great experience!”

    First time in Riviera Nayarit/Puerto Vallarta for our family of 3. Occidental Resort is a great, friendly and safe place for families. My 14 year old had a blast, participating in daily activities, from Mexican bingo to water aerobics and volleyball. The rooms were clean and well kept, except the mattress was a bit too firm for me however my husband or son didn't mind it. Food was great and the buffet was excellent and varied with selections, Fernando and David waiters there made us feel at home! Thanks to all the staff for making this vacation a wonderful one with great memories.

    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
     Dear jose r, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Nuevo Vallarta was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Also, thank you for taking the time to point out the service you and your family received from Fernando and David. Thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • july 20 2017
    • Stockton, California
    • Family

    Ingrid K

    “Great Vacation Place”


    Occidental Nuevo Vallarta is always a pleasant place to visit! Everyone works hard to make our vacation special and memorable. Each year we spend our vacations here. This year: Spring Break 2017 and 7/12/2017-7/19/2017. We love this place and staff since 2002. Again thank you! First Club: Raul, Israel, Juan, Marcos, Elmer and Augustine. Buffet: Erik, Samuel, Marissa, Manuel, David, Captain Daniel, Jorge Cuevas, Ricardo (Hacienda) and Andriana (Olivos). Fun Club: Loyal Vicente :) , Nathan, Lizbeth, Alexandra and Staff. Keep on dancing! Security guards: thank you for walking around and making sure everyone is safe. Even though we miss the First Club by the beach, we are confident the new construction and remodeling will be a domino effect, and the First Club will be back by the beach. Being a member for many years, we have seen Occidental Nuevo Vallarta blossom. I looked back to all our pictures from 2002 to 2017, they are great memories and will continue to be great memory for our vacation spot. This place is awesome, good food, and safe place to run outside (jogging/bike path) Gracias, Ingrid


    EVALUATION

    Round Indicators

    • july 18 2017
    • Couples

    Josue F

    “Greatest Experience Ever!”


    This place was amazing! The rooms were great! The food was amazing! The staff went out of their way to help me with my proposal to my girlfriend in the VIP room! Shoutout to Ricardo, Rafael, and Rodolfo for making this experience one we will never forget! I highly recommend the Occidental to anyone looking to have a romantic getaway! The extra $33 a day for VIP was worth every penny! Ricardo makes the BEST cocktails and will take the time to make sure you understand every ingredient that goes into making his cocktails!


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear Josue F, Thank you for the lovely review you shared following your recent visit to our Occidental hotel. We are delighted to have been part of such wonderful event between you and your now fiancée. We are also grateful for your lovely comments towards Ricardo, Rafael, and Rodolfo and for recommending us to the rest of the travel community. Thank you again for this heartwarming review and for choosing us to be a part of it. We look forward to your next visit. Sincerely, Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • july 17 2017
    • Family

    worldtraveler830

    “July2017 Stay”


    Pool is pretty dirty as it is packed with people and small kids. Not hotel's fault. They clean it every night but as kids go into the pool with drinks, drinks get spilled into the pool quite often. I've seen more than a few "accidents" every day. Beach is really nice. Water is not clear (close by river merges with the ocean- which dumps quite a bit of mud into the ocean) but clean. Water is quite shallow and really warm. Great for kids.


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear worldtraveler830, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We also appreciate your understanding in regards to pool. Our staff works very hard to maintain it as clean as possible, but sometimes due to high occupancy it is more difficult to do so, however, we will keep doing our best. Thank you once again for making us your choice hotel, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • july 17 2017
    • Randolph, New Jersey
    • Family

    jose C

    “Occidental Nuevo Vallarta nothing but the BEST all around”


    Couldn't wait to get back home to write this review. From the moment you walk in to the lobby you are welcome with open arms, people are so friendly and nice. starting with the valet guys (Daniel, Carlos, and Natividad) checking in first club with Israel, & Raul, they will do anything to make you feel pampered. The rooms are very clean, & organize, we had a 1 Bedroom suite with a king size bed, a double bead, and sofa bed, with 3 TVs, dinning room, 2 bathrooms, but the shower I will will missed the most. The property its so clean, the 4 restaurants (Japanese, Italian, Mexican, and Buffet) food was very good, presentation was superb! and the people that take care of you are great. Special thanks to Fernando, Francisco, and David, at the buffet, they work so hard to make sure to enjoy breakfast, lunch, or dinner. at the Japanese Restaurant Alejandro the cook great guy. and at the Italian Paul, & Miguel, food was so good we eat twice. At the first club Antonio, & Marcos, are always there to serve you anything you want. at the pool and around the beach Gonzalo, & Carlos, this guys never stop walking around making sure you have a drink with you at all times. The pool is clean, the beach is beautiful, plenty of space between chairs, and lots of things to do with the entertainment group, from yoga, swimming, bicycle, dancing, paddle boards, and kayaks, (all free) and the different shows every night are also very good. Across the street you will find a Hospital, Casino, Restaurants, a Mall and pharmacies, any thing you need is there. I could go on and on but if I for got some one, THANK YOU, THANK YO, THANK YOU. Will go back in a heart beat. WELL DONE OCCIDENTAL NUEVO VALLARTA


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear jose C, We would like to express our sincere gratitude for the comments you made about your recent visit at Occidental Nuevo Vallarta. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Nuevo Vallarta was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Also, your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Rodolfo Pacheco General Manager

    EVALUATION

    Round Indicators

    • july 16 2017
    • Family

    jose r

    “Great experience!”


    First time in Riviera Nayarit/Puerto Vallarta for our family of 3. Occidental Resort is a great, friendly and safe place for families. My 14 year old had a blast, participating in daily activities, from Mexican bingo to water aerobics and volleyball. The rooms were clean and well kept, except the mattress was a bit too firm for me however my husband or son didn't mind it. Food was great and the buffet was excellent and varied with selections, Fernando and David waiters there made us feel at home! Thanks to all the staff for making this vacation a wonderful one with great memories.


    Rodolfo P, Director General at Occidental Nuevo Vallarta, responded to this review
    Dear jose r, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Nuevo Vallarta was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Also, thank you for taking the time to point out the service you and your family received from Fernando and David. Thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, Rodolfo Pacheco General Manager

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