Barceló Hotel Interiors  Fès Medina

Barceló Fès Medina

Texto: 34879 Urban hotel designed to be a modern haven of tranquillity in the centre of the beautiful city of Fez. 53 Avenue Hassan II | 30000 Fez
+212 53 594 8800 +212 53594 2705
Barceló Fès Medina Texto: 34879 4 out of 5 based on 578 ratings. 578 user reviews.
Barceló Fès Medina reviewed by mcivli65 on . Comfortable room, nice people The room was very comfortable. The room was clean and neat. The people were very friendly. The wi-fi was spotty at best. Breakfast was excellent. Lots of choices on the buffet. Room service was... Rating: 4
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Barceló Fès Medina

53 Avenue Hassan II   30000 Fez  


Places of Interest

14 km Fes–Saïss Airport

1 km Railway Station

2 km Medina

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Fès Medina

4.0/5 Round Indicators
| 596 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

31% Complete

187

Very good

35% Complete

209

Average

22% Complete

135

Poor

7% Complete

42

Very poor

3% Complete

23

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    Round Indicators
    ANTONIS F Athens, Greece. 03/11/2017 Friends getaway

    “A hotel plenty of problems.”

    We traveled in Marocco in October 2016 with a group of 28 persons.We stayed in this hotel for two nights.Our room was not clean,the floor was dirty and suddenly in the middle of the night someone from a near room started to knock the wall.Next day we changed room but the new one had problem with the bathroom and it was also a dirty room.Breakfast and dinner were poor with limited variety. So avoid this hotel.

    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
     Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. General manager Barceló Fes medina

    Round Indicators
    KarriAnttila Riihimaki, Finland. 03/10/2017

    “Eveything was good”

    Barcelo Fes Medina wasn't everything you could wish for, but it was a lot of that. Rooms were spacey. Hotel was very modern and clean. Buffet breakfast worked, no complaints, restaurant was rather good otherwise too. Was located in the very middle of Fes, good spot.

    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Fes. General manager Barceló Fes medina

    Round Indicators
    Tom E Toronto, Canada. 03/07/2017 Friends getaway

    “Great location... Hotel service was subpar”

    We stayed here for our final 2 nights in Morocco, on our 9 night Moroccan tour with Globus tours. The hotel was very modern and the rooms were designed very well. However, we had an issue with wifi for our entire stay. And what was worse was the hotel kept saying they would send someone to our room to help out, and never did. We must have asked them a handful of times. Hotel amenities were mediocre. The pool area was boxed in, surrounded by concrete on the ground level, with absolutely no view... And you felt a bit clostrophobic in that area. Aside from that the location was great. Right on the main strip, and walking distance to many good restaurants, cafes, and a shopping mall. It was the most central hotel we had during our Moroccan tour. Overall, a decent hotel... With better service, I would've given it a better rating, and I'm usually not fussy over hotel service.

    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
     Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Fès Medina hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We really apologize for the inconvenience you have experienced during your past stay. While we are constantly working on improving the quality of our products, we always consider avoiding any disturbance to our guests. Your comments have been documented and we are confident the necessary adjustments will be made in order to achieve complete guest satisfaction. I would like to locate your recent reservation and further discuss your stay. I would greatly appreciate if you would take the time to email me directly at fes@barcelo.com We sincerely hope that you will consider providing us the opportunity to make up for this past stay. General manager Barceló Fès Medina

    Round Indicators
    Rukhsana J 03/07/2017 Couples

    “Great location, but that's it”

    Went to the hotel lobby bar to watch a football match as they had a happy hour special. When we asked the waiter repeatedly for the special, he informed us that there was no such offering. I had to go to the front desk to get the concierge to call the bar so we would be served the special. We then ordered 10 dollar nachos. What we got was a microwaved plate of Doritos slathered in processed cheese. If you want to sit in a beautiful space in a great location but lacks substance and a decent wifi connection, this will do. Otherwise do yourselves a favor and go elsewhere.
    Round Indicators
    ginovandevelde Essaouira, Morocco. 02/26/2017 Couples

    “location location location !”

    very good location for visiting the city on foot. close to a big shopping mall with a food court for those who are into that, great room, coffee/tea and a kettle, nice, modern bathroom with plenty of hot water, perfect bed and very very clean. reception staff very professional. had breakfast outside because we are more adventurous, but the one at the hotel looked like it had everything. would certainly stay here again.

    EVALUATION

    Round Indicators

    • march 11 2017
    • Athens, Greece
    • Friends getaway

    ANTONIS F

    “A hotel plenty of problems.”


    We traveled in Marocco in October 2016 with a group of 28 persons.We stayed in this hotel for two nights.Our room was not clean,the floor was dirty and suddenly in the middle of the night someone from a near room started to knock the wall.Next day we changed room but the new one had problem with the bathroom and it was also a dirty room.Breakfast and dinner were poor with limited variety. So avoid this hotel.


    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
    Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. General manager Barceló Fes medina

    EVALUATION

    Round Indicators

    • march 10 2017
    • Riihimaki, Finland

    KarriAnttila

    “Eveything was good”


    Barcelo Fes Medina wasn't everything you could wish for, but it was a lot of that. Rooms were spacey. Hotel was very modern and clean. Buffet breakfast worked, no complaints, restaurant was rather good otherwise too. Was located in the very middle of Fes, good spot.


    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Fes. General manager Barceló Fes medina

    EVALUATION

    Round Indicators

    • march 7 2017
    • Toronto, Canada
    • Friends getaway

    Tom E

    “Great location... Hotel service was subpar”


    We stayed here for our final 2 nights in Morocco, on our 9 night Moroccan tour with Globus tours. The hotel was very modern and the rooms were designed very well. However, we had an issue with wifi for our entire stay. And what was worse was the hotel kept saying they would send someone to our room to help out, and never did. We must have asked them a handful of times. Hotel amenities were mediocre. The pool area was boxed in, surrounded by concrete on the ground level, with absolutely no view... And you felt a bit clostrophobic in that area. Aside from that the location was great. Right on the main strip, and walking distance to many good restaurants, cafes, and a shopping mall. It was the most central hotel we had during our Moroccan tour. Overall, a decent hotel... With better service, I would've given it a better rating, and I'm usually not fussy over hotel service.


    Manager_Fes2016, Director General at Barcelo Fes Medina, responded to this review
    Dear guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Fès Medina hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We really apologize for the inconvenience you have experienced during your past stay. While we are constantly working on improving the quality of our products, we always consider avoiding any disturbance to our guests. Your comments have been documented and we are confident the necessary adjustments will be made in order to achieve complete guest satisfaction. I would like to locate your recent reservation and further discuss your stay. I would greatly appreciate if you would take the time to email me directly at fes@barcelo.com We sincerely hope that you will consider providing us the opportunity to make up for this past stay. General manager Barceló Fès Medina

    EVALUATION

    Round Indicators

    • march 7 2017
    • Couples

    Rukhsana J

    “Great location, but that's it”


    Went to the hotel lobby bar to watch a football match as they had a happy hour special. When we asked the waiter repeatedly for the special, he informed us that there was no such offering. I had to go to the front desk to get the concierge to call the bar so we would be served the special. We then ordered 10 dollar nachos. What we got was a microwaved plate of Doritos slathered in processed cheese. If you want to sit in a beautiful space in a great location but lacks substance and a decent wifi connection, this will do. Otherwise do yourselves a favor and go elsewhere.


    EVALUATION

    Round Indicators

    • february 26 2017
    • Essaouira, Morocco
    • Couples

    ginovandevelde

    “location location location !”


    very good location for visiting the city on foot. close to a big shopping mall with a food court for those who are into that, great room, coffee/tea and a kettle, nice, modern bathroom with plenty of hot water, perfect bed and very very clean. reception staff very professional. had breakfast outside because we are more adventurous, but the one at the hotel looked like it had everything. would certainly stay here again.


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