Barceló Hotel Pool  Asia Gardens Hotel & Thai Spa

Barceló Asia Gardens Hotel & Thai Spa

Texto: 29296 Exclusive Asian-themed swimming pools: Langkawi, a series of infinity pools; Zen and Caras de Angkor pools heated all year round. Rotonda del Fuego, Terra Mítica | 03502, Finestrat, Alicante, España
+34 96 681 8400 +34 96 688 9762
Barceló Asia Gardens Hotel & Thai Spa Texto: 29296 4.5 out of 5 based on 1828 ratings. 1828 user reviews.
Barceló Asia Gardens Hotel & Thai Spa reviewed by julie d on . 5star hotel 3star service but fab massage First impression of the hotel was dirty uniforms on greeting staff..after a long day at golf checked in and no food served anywhere except the room we eventually used our room service and delivered... Rating: 4
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Barceló Asia Gardens Hotel & Thai Spa

Rotonda del Fuego, Terra Mítica   03502, Finestrat, Alicante, España  


Places of Interest

55.2 km Alicante–Elche Airport

1 km FGV Terra Mítica

2 km Cala Finestrat beach

25 km Guadalest Castle

Premios y Reconocimientos Prizes and awards

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Barceló Asia Gardens Hotel & Thai Spa

4.5/5 Round Indicators
| 1858 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

63% Complete

1178

Very good

22% Complete

411

Average

9% Complete

179

Poor

2% Complete

51

Very poor

2% Complete

39

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    Round Indicators
    roberthofman Valencia, Spain. 03/21/2017 Couples

    “Far away feeling, but so near.....”

    It was not our first, and won't be last time for us at Asia Gardens. Ideal hotel for a short outing; though the pools, gardens, breakfast buffet, and staff friendless were excellent, for the price you pay, you'd expect a little more exclusiveness. In general terms, the food at restaurants are quite ok / decent but you would not expect differently at a 5 star hotel; personally for the quality , consider it overall a bit pricy. But again, for a weekend it is doable. Less luck we had with our mattress of the bed, which was just in a very bad shape (way too soft / worn out), the hotel staff apologized and tried to fix it by flipping it..... hence was not a solution. Again, for just a couple of nights we could put up with it. For a longer stay, I would seriously look for alternatives. But the environment and quite atmosphere (most of the time) did make it worth for a weekend; being only an hour and a half from Valencia, we'd most likely come back from time to time.

    DireccionAsiaGardens, Adjunto a Dirección at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
     Dear guest, First of all let me thank you for taking the time to provide us your valuable feedback about your recent stay at Asia Gardens. As a repeat guest, on behalf of the entire team of Asia Gardens, we would like to thank you your loyalty with us. Regarding the mattress in your room during your stay, I would like to apologize if we did not sort out the issue on time. However, I would like to inform you we are currently changing them all for new ones in order to reach a superior excellence. We hope to welcome you again very soon, Sergio Tamayo Assistant Manager

    Round Indicators
    amyspice London, United Kingdom. 03/13/2017 Friends getaway

    “Beautiful! Already Rebooked ”

    Travelled to Asia Gardens with afew friends for my 40th Birthday celebration on the recommendation of a friend who'd been twice before. It totally exceeded my expectations. You would never know you were in Alicante! We had beautiful weather, and the gardens and pool area are breathtaking. There was a heated pool in the family area which was very busy so we stayed away from there and also a small adult heated pool by "the heads" which were also always occupied but we had absolutely no problem getting five loungers together anywhere else around the pool and the main pool wasn't really that cold anyway. The bar / restaurant by the pool was lovely with plenty of seating but very limited vegetarian options - if you don't want salad and cheese or simply having the meat removed from the meal you are a bit stuck! We also tried the Thai restaurant one evening which we couldn't fault. A quick cab ride into Benidorm town gives you more options if you don't want to stay relaxing by the pool all day. We've already rebooked again for May 2017! A perfect relaxing mini break!

    AsiaGardens, Assistant Manager at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
     Dear Guest, First of all, I would like to thank you the dedicated time to write us your vision regarding your previous stay with us. This is one of the most important tools we have to know the versions of the stay of our customers. We are happy to know that you have choosen our hotel to spend some days for your birthday! Our best wishes for you! We are happy to know that you enjoyed our pools as well as our gastronomic offer since we take care of every single detail to offer high quality product. I will comment your feedback with our F&B Manager in order to add more vegetarian dishes to our gastronomy offer. We look forward to seeing you in May again! Sincerely, Daniel Granullaque Assistant Manager

    Round Indicators
    Douglas B 02/27/2017 Couples

    “Pools of delight”

    If you love swimming pools don't miss Asia Gardens. There are pools on top of pools and plenty of space for everyone. The service is outstanding you'll find no reason to head down to Benidorm. The breakfast buffet is great too just get there early to avoid the rush.

    AsiaGardens, Assistant Manager at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
     Dear Guest, First of all, I would like to thank you the dedicated time to write us your vision regarding your previous stay with us. This is one of the most important tools we have to know the versions of the stay of our customers. We are happy to know that you enjoyed our pools as well as our gastronomic offer since we take care of every single detail to offer high quality product. We look forward to seeing you again soon. Sincerely, Daniel Granullaque Assistant Manager

    Round Indicators
    julie d Cleethorpes, United Kingdom. 02/15/2017 Friends getaway

    “5star hotel 3star service but fab massage”

    First impression of the hotel was dirty uniforms on greeting staff..after a long day at golf checked in and no food served anywhere except the room we eventually used our room service and delivered to the Lounge area ..no food served between 4and 6.the room was lovely 1401 private terrace but no view beautifully appointed how ever left at 9 still not cleaned at 1.45 on my return for siesta 😟 then at 5.45 turn down service turned up ...the staff in general where not well trained i.e. asked for tea making tray no cups....turn down left cushions outside reception gave wrong information about classes and pools .....the breakfAst how ever was first class something for everyone oh and the champagne bar shuts at 6 all a little amateur .......for me the savings grace was the. Balinese body massage and facial by Miguel just fantastic ....advise you go 1 hour earlier to use pool and steam room this wasn't explained at check in and found the girl on reception in the spa rude cold and curt hardly front line staff ....hotel has no soul and certainly can't compete with the genuine Thai hospitality .....

    AsiaGardens, Adjunto a Dirección at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
     Dear guest, First of all, thank you for let us know your valuable feedback regarding your stay at Asia Gardens. We would like to apologize on behalf of the entire team of Asia Gardens if we didn´t reach your expectations this time. Moreover, we will analyze your comment deeply in order to keep on improving our services since our main goal is your complete satisfaction. Looking forward to welcome you again pretty soon, Kind regards, Sergio Tamayo Assistant Manager

    Round Indicators
    Alan M London, United Kingdom. 02/15/2017 Business

    “Beautiful”

    Lovely hotel with an oriental theme behind the main road and overlooking Benidorm. The gardens in this hotel are like a tropical oasis with large rubber plants etc giving a real jungle feel to all of the paths that lead to the various hotel room blocks. The hotel is very clean and spacious and has a lovely pool area with Thai style cabanas and deck chairs dotted around. At this time of the year the pool is rather chilly and there are few people about but I would imagine in the summer it is very busy, however all seems in good repair and well organised so although there are many rooms it should not get too crowded. The room that I had was in the block starting with a 4 and I can tell you it is quite a hike from reception and the restaurants, with lots of floor changes using either steps or lifts. If you have any sort of walking difficulties or disabilities I think you should speak to the hotel at the time of booking to ensure that a suitable room is going to be available for you. The room itself was superb- nice and big with a large bathroom with separate walk in shower bath and dual sinks- I really could not fault it. My room was also on the ground floor and had a large terrace with nice table and chairs outside adjacent to a large lawned area. From this block the pool is quite close. The food that we had in the hotel was top quality and the staff throughout the hotel were professional and courteous. This hotel is near to the water park and in an upmarket area behind Benidorm so avoids the downmarket areas of the resort. The seafront is not really walkable but a short taxi ride of 10 minutes will get you there- Nice Hotel you will not be disappointed.

    AsiaGardens, Adjunto a Dirección at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
     Dear guest, First of all, Thank you very much for providing us such a complete and positive review regarding your recent stay at Asia Gardens. We are very glad to know that you enjoyed our facilities as well as our wonderful gastronomic offer since we take care of every single detail to offer a high quality product as well as chasing the excellence in our service. We wish to have you around here again very soon to keep enjoying our small piece of Asia at the Mediterranean Sea. Kind regards, Sergio Tamayo Assistant Manager

    EVALUATION

    Round Indicators

    • march 21 2017
    • Valencia, Spain
    • Couples

    roberthofman

    “Far away feeling, but so near.....”


    It was not our first, and won't be last time for us at Asia Gardens. Ideal hotel for a short outing; though the pools, gardens, breakfast buffet, and staff friendless were excellent, for the price you pay, you'd expect a little more exclusiveness. In general terms, the food at restaurants are quite ok / decent but you would not expect differently at a 5 star hotel; personally for the quality , consider it overall a bit pricy. But again, for a weekend it is doable. Less luck we had with our mattress of the bed, which was just in a very bad shape (way too soft / worn out), the hotel staff apologized and tried to fix it by flipping it..... hence was not a solution. Again, for just a couple of nights we could put up with it. For a longer stay, I would seriously look for alternatives. But the environment and quite atmosphere (most of the time) did make it worth for a weekend; being only an hour and a half from Valencia, we'd most likely come back from time to time.


    DireccionAsiaGardens, Adjunto a Dirección at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
    Dear guest, First of all let me thank you for taking the time to provide us your valuable feedback about your recent stay at Asia Gardens. As a repeat guest, on behalf of the entire team of Asia Gardens, we would like to thank you your loyalty with us. Regarding the mattress in your room during your stay, I would like to apologize if we did not sort out the issue on time. However, I would like to inform you we are currently changing them all for new ones in order to reach a superior excellence. We hope to welcome you again very soon, Sergio Tamayo Assistant Manager

    EVALUATION

    Round Indicators

    • march 13 2017
    • London, United Kingdom
    • Friends getaway

    amyspice

    “Beautiful! Already Rebooked ”


    Travelled to Asia Gardens with afew friends for my 40th Birthday celebration on the recommendation of a friend who'd been twice before. It totally exceeded my expectations. You would never know you were in Alicante! We had beautiful weather, and the gardens and pool area are breathtaking. There was a heated pool in the family area which was very busy so we stayed away from there and also a small adult heated pool by "the heads" which were also always occupied but we had absolutely no problem getting five loungers together anywhere else around the pool and the main pool wasn't really that cold anyway. The bar / restaurant by the pool was lovely with plenty of seating but very limited vegetarian options - if you don't want salad and cheese or simply having the meat removed from the meal you are a bit stuck! We also tried the Thai restaurant one evening which we couldn't fault. A quick cab ride into Benidorm town gives you more options if you don't want to stay relaxing by the pool all day. We've already rebooked again for May 2017! A perfect relaxing mini break!


    AsiaGardens, Assistant Manager at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
    Dear Guest, First of all, I would like to thank you the dedicated time to write us your vision regarding your previous stay with us. This is one of the most important tools we have to know the versions of the stay of our customers. We are happy to know that you have choosen our hotel to spend some days for your birthday! Our best wishes for you! We are happy to know that you enjoyed our pools as well as our gastronomic offer since we take care of every single detail to offer high quality product. I will comment your feedback with our F&B Manager in order to add more vegetarian dishes to our gastronomy offer. We look forward to seeing you in May again! Sincerely, Daniel Granullaque Assistant Manager

    EVALUATION

    Round Indicators

    • february 27 2017
    • Couples

    Douglas B

    “Pools of delight”


    If you love swimming pools don't miss Asia Gardens. There are pools on top of pools and plenty of space for everyone. The service is outstanding you'll find no reason to head down to Benidorm. The breakfast buffet is great too just get there early to avoid the rush.


    AsiaGardens, Assistant Manager at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
    Dear Guest, First of all, I would like to thank you the dedicated time to write us your vision regarding your previous stay with us. This is one of the most important tools we have to know the versions of the stay of our customers. We are happy to know that you enjoyed our pools as well as our gastronomic offer since we take care of every single detail to offer high quality product. We look forward to seeing you again soon. Sincerely, Daniel Granullaque Assistant Manager

    EVALUATION

    Round Indicators

    • february 15 2017
    • Cleethorpes, United Kingdom
    • Friends getaway

    julie d

    “5star hotel 3star service but fab massage”


    First impression of the hotel was dirty uniforms on greeting staff..after a long day at golf checked in and no food served anywhere except the room we eventually used our room service and delivered to the Lounge area ..no food served between 4and 6.the room was lovely 1401 private terrace but no view beautifully appointed how ever left at 9 still not cleaned at 1.45 on my return for siesta 😟 then at 5.45 turn down service turned up ...the staff in general where not well trained i.e. asked for tea making tray no cups....turn down left cushions outside reception gave wrong information about classes and pools .....the breakfAst how ever was first class something for everyone oh and the champagne bar shuts at 6 all a little amateur .......for me the savings grace was the. Balinese body massage and facial by Miguel just fantastic ....advise you go 1 hour earlier to use pool and steam room this wasn't explained at check in and found the girl on reception in the spa rude cold and curt hardly front line staff ....hotel has no soul and certainly can't compete with the genuine Thai hospitality .....


    AsiaGardens, Adjunto a Dirección at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
    Dear guest, First of all, thank you for let us know your valuable feedback regarding your stay at Asia Gardens. We would like to apologize on behalf of the entire team of Asia Gardens if we didn´t reach your expectations this time. Moreover, we will analyze your comment deeply in order to keep on improving our services since our main goal is your complete satisfaction. Looking forward to welcome you again pretty soon, Kind regards, Sergio Tamayo Assistant Manager

    EVALUATION

    Round Indicators

    • february 15 2017
    • London, United Kingdom
    • Business

    Alan M

    “Beautiful”


    Lovely hotel with an oriental theme behind the main road and overlooking Benidorm. The gardens in this hotel are like a tropical oasis with large rubber plants etc giving a real jungle feel to all of the paths that lead to the various hotel room blocks. The hotel is very clean and spacious and has a lovely pool area with Thai style cabanas and deck chairs dotted around. At this time of the year the pool is rather chilly and there are few people about but I would imagine in the summer it is very busy, however all seems in good repair and well organised so although there are many rooms it should not get too crowded. The room that I had was in the block starting with a 4 and I can tell you it is quite a hike from reception and the restaurants, with lots of floor changes using either steps or lifts. If you have any sort of walking difficulties or disabilities I think you should speak to the hotel at the time of booking to ensure that a suitable room is going to be available for you. The room itself was superb- nice and big with a large bathroom with separate walk in shower bath and dual sinks- I really could not fault it. My room was also on the ground floor and had a large terrace with nice table and chairs outside adjacent to a large lawned area. From this block the pool is quite close. The food that we had in the hotel was top quality and the staff throughout the hotel were professional and courteous. This hotel is near to the water park and in an upmarket area behind Benidorm so avoids the downmarket areas of the resort. The seafront is not really walkable but a short taxi ride of 10 minutes will get you there- Nice Hotel you will not be disappointed.


    AsiaGardens, Adjunto a Dirección at Barcelo Asia Gardens Hotel & Thai Spa, responded to this review
    Dear guest, First of all, Thank you very much for providing us such a complete and positive review regarding your recent stay at Asia Gardens. We are very glad to know that you enjoyed our facilities as well as our wonderful gastronomic offer since we take care of every single detail to offer a high quality product as well as chasing the excellence in our service. We wish to have you around here again very soon to keep enjoying our small piece of Asia at the Mediterranean Sea. Kind regards, Sergio Tamayo Assistant Manager

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