Barceló Hotel Room Service  Emperatriz

Barceló Emperatriz

Texto: 45529 Hotel in the centre of Madrid that redefines the palatial elegance of the 19th century, combined with the best technology and gastronomy. Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006
+ 34 913 42 24 90 + 34 913 42 24 91
Barceló Emperatriz Texto: 45529 4.5 out of 5 based on 497 ratings. 497 user reviews.
Barceló Emperatriz reviewed by O5633IVtracyk on . Friendly Staff, Exceptional breakfast and really private zen rooftop pool area We went as a group of friends on a weekend break to Madrid and this hotel added greatly to our wonderful experience. The staff from first encounter were really friendly, helpful and good humoured. I... Rating: 5
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Barceló Emperatriz

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

3.5 km Chamartín

3.6 km Madrid Atocha Railway Station

12.2 Madrid Exhibition Center - Ifema

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 522 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

79% Complete

414

Very good

16% Complete

85

Average

2% Complete

12

Poor

1% Complete

6

Very poor

0% Complete

5

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    Round Indicators
    raedsalameh Dubai, United Arab Emirates. 09/14/2017 Couples

    “Great staff & very nice rooms”

    Went there during September for vacation then had some business Staff there are really friendly One of the best concierge i had im touch, the always give excellent choices for dinner s and transportation Rooms are really big and clean The only drawback is the airport transportation by the hotel is not possible within less than 24 hours Lobby is not fancy and doesnot reflect the level of high service and luxury of the rooms

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, We would like to thank you for having chosen our Hotel Barceló Emperatriz. We are very happy to know that you have been satisfied with your stay and we look forward to welcoming you back soon in our hotel. Receive a warm greeting from the Barceló Emperatriz Team.

    Round Indicators
    Christopher P 09/10/2017 Couples

    “A hotel that makes you feel special”

    My partner and I just got back from a wonderful time in Madrid. The Barcelo was amazing. As much as city breaks are about sight-seeing, having a gorgeous hotel makes it even better. The staff are all wonderful, friendly and easy going. The hotel itself is beautifully decorated to a very high standard. The room, wow, wonderful. The bathroom even had a sliding wall that opened up the bedroom. The comfiest bed I have ever laid upon, and, a menu of every pillow you can imagine. Had the best night sleep ever. We ate breakfast which was lovely, the pancakes are super good! We found that about 3pm was a good time to return to the hotel each day, mainly to get out of the heat and recharge before dinner much later. We loved going to the roof terrace at this time to chill and read our books. There is a little dipping pool, perfect to just quickly cool down. Will visit again for sure! Thank you

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Emperatriz was an enjoyable one. We are focused on satisfied our guests needs and is a pleasure for us to know that we have succeeded. We hope to welcome you back soon. Greetings from Barceló Emperatriz Team.

    Round Indicators
    mmakki4216 Jeddah, Saudi Arabia. 09/04/2017 Family

    “Nice location hotel”

    Barcelo hotel, ahotel of the Barcelo chain, worth 5 stars hotel, great staff with limitless help and warm welcoming. It was a pleasure to stay at that hotel during my joyful visit to Mad rid, I would recommend it for the Trip Advisor members for their future plan to Madrid
    Round Indicators
    Vicky W Preston. 09/04/2017 Family

    “Fabulous hotel!”

    We stayed at the hotel for 5 nights and had a fabulous time! The beds are super comfy with a choice of pillows and the bathroom with separate power shower is amazing! The location is perfect to explore Madrid and you can catch a bus opposite the hotel which takes you right into the city centre. There are plenty of bars and restaurants nearby and we also enjoyed window shopping in the designer shops along the road. The staff were all excellent and so friendly. We really enjoyed exploring Madrid and certainly appreciated the portable wifi which the hotel supplied. It was lovely returning to the hotel and sitting by the pool on the rooftop terrace and relaxing with the stunning view. One of the best hotels we've stayed in and would definitely stay here again if we return to Madrid.
    Round Indicators
    674garyleeh London, United Kingdom. 09/04/2017 Family

    “Excellent hotel”

    A really friendly hotel with excellent service. Rooftop pool area and terrace great for a rest after a busy day. Breakfast staff excellent with great choice. Good location with close access to metro to get around. Would love to return.

    EVALUATION

    Round Indicators

    • september 14 2017
    • Dubai, United Arab Emirates
    • Couples

    raedsalameh

    “Great staff & very nice rooms”


    Went there during September for vacation then had some business Staff there are really friendly One of the best concierge i had im touch, the always give excellent choices for dinner s and transportation Rooms are really big and clean The only drawback is the airport transportation by the hotel is not possible within less than 24 hours Lobby is not fancy and doesnot reflect the level of high service and luxury of the rooms


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear Guest, We would like to thank you for having chosen our Hotel Barceló Emperatriz. We are very happy to know that you have been satisfied with your stay and we look forward to welcoming you back soon in our hotel. Receive a warm greeting from the Barceló Emperatriz Team.

    EVALUATION

    Round Indicators

    • september 10 2017
    • Couples

    Christopher P

    “A hotel that makes you feel special”


    My partner and I just got back from a wonderful time in Madrid. The Barcelo was amazing. As much as city breaks are about sight-seeing, having a gorgeous hotel makes it even better. The staff are all wonderful, friendly and easy going. The hotel itself is beautifully decorated to a very high standard. The room, wow, wonderful. The bathroom even had a sliding wall that opened up the bedroom. The comfiest bed I have ever laid upon, and, a menu of every pillow you can imagine. Had the best night sleep ever. We ate breakfast which was lovely, the pancakes are super good! We found that about 3pm was a good time to return to the hotel each day, mainly to get out of the heat and recharge before dinner much later. We loved going to the roof terrace at this time to chill and read our books. There is a little dipping pool, perfect to just quickly cool down. Will visit again for sure! Thank you


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Emperatriz was an enjoyable one. We are focused on satisfied our guests needs and is a pleasure for us to know that we have succeeded. We hope to welcome you back soon. Greetings from Barceló Emperatriz Team.

    EVALUATION

    Round Indicators

    • september 4 2017
    • Jeddah, Saudi Arabia
    • Family

    mmakki4216

    “Nice location hotel”


    Barcelo hotel, ahotel of the Barcelo chain, worth 5 stars hotel, great staff with limitless help and warm welcoming. It was a pleasure to stay at that hotel during my joyful visit to Mad rid, I would recommend it for the Trip Advisor members for their future plan to Madrid


    EVALUATION

    Round Indicators

    • september 4 2017
    • Preston
    • Family

    Vicky W

    “Fabulous hotel!”


    We stayed at the hotel for 5 nights and had a fabulous time! The beds are super comfy with a choice of pillows and the bathroom with separate power shower is amazing! The location is perfect to explore Madrid and you can catch a bus opposite the hotel which takes you right into the city centre. There are plenty of bars and restaurants nearby and we also enjoyed window shopping in the designer shops along the road. The staff were all excellent and so friendly. We really enjoyed exploring Madrid and certainly appreciated the portable wifi which the hotel supplied. It was lovely returning to the hotel and sitting by the pool on the rooftop terrace and relaxing with the stunning view. One of the best hotels we've stayed in and would definitely stay here again if we return to Madrid.


    EVALUATION

    Round Indicators

    • september 4 2017
    • London, United Kingdom
    • Family

    674garyleeh

    “Excellent hotel”


    A really friendly hotel with excellent service. Rooftop pool area and terrace great for a rest after a busy day. Breakfast staff excellent with great choice. Good location with close access to metro to get around. Would love to return.


    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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