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Barceló Hotel Room Service  Emperatriz

Barceló Emperatriz

Texto: 45529 Hotel in the centre of Madrid that redefines the palatial elegance of the 19th century, combined with the best technology and gastronomy. Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006
+ 34 913 42 24 90 + 34 913 42 24 91
Barceló Emperatriz Texto: 45529 4.5 out of 5 based on 323 ratings. 323 user reviews.
Barceló Emperatriz reviewed by Vandy05 on . Solid, upscale hotel in a quiet area; great value for a 5* This hotel was a fabulous find for the price...TripAdvisor reviews were all accurate in saying it is in a safe area and is solid in both room quality and service. We checked in very early from an... Rating: 5
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Barceló Emperatriz

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

3.5 km Chamartín

3.6 km Madrid Atocha Railway Station

12.2 Madrid Exhibition Center - Ifema

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 324 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

79% Complete

257

Very good

16% Complete

55

Average

2% Complete

7

Poor

0% Complete

2

Very poor

0% Complete

3

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    Round Indicators
    Vandy05 Nashville, TN. 02/18/2017 Couples

    “Solid, upscale hotel in a quiet area; great value for a 5*”

    This hotel was a fabulous find for the price...TripAdvisor reviews were all accurate in saying it is in a safe area and is solid in both room quality and service. We checked in very early from an overnight flight and were promptly given a room without issue. Check in was quick, and employees were very cordial with perfect English. Decor is sleek and upscale, all areas are clean, and the rooms are excellently furnished with top quality fixtures. Uber was $16 from the airport...hotel is located out of the busy "centro" area by a few minutes and we enjoyed coming back to peace and quiet at night. You can get to the main attractions by foot or take an Uber for a few euros. Great find if you want 5* experience with a boutique feel :)

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear guest, All the team wants to thank you for staying at Barceló Emperatriz and taking the time for sharing your experience. We read all our guests opinions carefully since it help us to improve our services. We are glad to know we lived up your expectations about our hotel and you were happy for having chosen us. We would love to see you again. Please, don't hesitate to contact us regarding any request on your next visit to Madrid. Kind regards, Barceló Emperatriz Team

    Round Indicators
    834yans London, United Kingdom. 02/16/2017 Couples

    “Relaxing room and fast wifi”

    The room was very well designed to be comfortable and Wifi was very quick! A good experience here. They sent us a drink voucher. That was sweet! I didn't have breakfast here but heard it is a nice restaurant.

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, Thank you very much for your feedback following your recent stay at Barceló Emperatriz and for having chosen us for your holidays in Madrid. We are delighted that you enjoyed a relaxing stay with us and found all of the facilities to your liking, also that you appreciated the courtesy drink for St. Valentines day. We all hope to be able to welcome you back once again in the near future and have the choice you try our Restaurant Mutis. Best regards, Barceló Emperatriz Team

    Round Indicators
    sawsan22 Virginia Beach, VA. 02/15/2017 Couples

    “Great location ”

    Cute little hotel, we would stay there again. Friendly staff, communicating in English was not an issue at all. The location was fabulous I loved walking around town and when you're tired and need to recharge, the hotel is only few steps away.....

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear guest, Thank you for staying at Barceló Emperatriz and taking your time for sharing your opinion in Tripadvisor. We are glad to know our location was very convenient for discovering Madrid, also that the staff was helpful during you holidays. We would love to see you again in your next visit to the capital. Don't hesitate to contact us for any request, we will be happy to assist you! Best regards, Barceló Emperatriz Team

    Round Indicators
    Stits 02/14/2017 Couples

    “Fantastic hotel”

    Very comfortable with excellent staff who went out of their way to help whenever needed, without being intrusive. Hotel is about 25mins walk from the city centre, or there's a metro stop nearby. Would stay here again every time!

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear guest, Thanks you for your kind words following your recent stay with us at Barceló Emperatriz, our guest's opinions have a great value for us. We thank you for having chosen us and leaving us your review. We are delighted that our location let you discover Madrid. We are also really happy that we met your expectations in terms of the great service we try our hardest to offer. We all hope you will come and stay with us again soon. Best regards, Barceló Emperatriz Team

    Round Indicators
    Davut8Mudur 02/11/2017 Business

    “Hotel with Class”

    Only visited Madrid for 2 days for business purposes and if I was going to choose any hotel it would definitely Barcelo Emperatriz. From the lovely decor to the maid service I could not fault this hotel. It's worth a visit.

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear guest, It congratulate us to read your comments, thank you for having chosen us and for taking the time for sharing your experience. Our guests opinions have a great value for us. We are happy you have had a fantastic stay with us and maids will be glad to know they are doing a good job. Thank you for appreciating our decor and recommending us on Tripadvisor. We would love to see you back maybe in a longer stay. Best regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • february 18 2017
    • Nashville, TN
    • Couples

    Vandy05

    “Solid, upscale hotel in a quiet area; great value for a 5*”


    This hotel was a fabulous find for the price...TripAdvisor reviews were all accurate in saying it is in a safe area and is solid in both room quality and service. We checked in very early from an overnight flight and were promptly given a room without issue. Check in was quick, and employees were very cordial with perfect English. Decor is sleek and upscale, all areas are clean, and the rooms are excellently furnished with top quality fixtures. Uber was $16 from the airport...hotel is located out of the busy "centro" area by a few minutes and we enjoyed coming back to peace and quiet at night. You can get to the main attractions by foot or take an Uber for a few euros. Great find if you want 5* experience with a boutique feel :)


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear guest, All the team wants to thank you for staying at Barceló Emperatriz and taking the time for sharing your experience. We read all our guests opinions carefully since it help us to improve our services. We are glad to know we lived up your expectations about our hotel and you were happy for having chosen us. We would love to see you again. Please, don't hesitate to contact us regarding any request on your next visit to Madrid. Kind regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • february 16 2017
    • London, United Kingdom
    • Couples

    834yans

    “Relaxing room and fast wifi”


    The room was very well designed to be comfortable and Wifi was very quick! A good experience here. They sent us a drink voucher. That was sweet! I didn't have breakfast here but heard it is a nice restaurant.


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear Guest, Thank you very much for your feedback following your recent stay at Barceló Emperatriz and for having chosen us for your holidays in Madrid. We are delighted that you enjoyed a relaxing stay with us and found all of the facilities to your liking, also that you appreciated the courtesy drink for St. Valentines day. We all hope to be able to welcome you back once again in the near future and have the choice you try our Restaurant Mutis. Best regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • february 15 2017
    • Virginia Beach, VA
    • Couples

    sawsan22

    “Great location ”


    Cute little hotel, we would stay there again. Friendly staff, communicating in English was not an issue at all. The location was fabulous I loved walking around town and when you're tired and need to recharge, the hotel is only few steps away.....


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear guest, Thank you for staying at Barceló Emperatriz and taking your time for sharing your opinion in Tripadvisor. We are glad to know our location was very convenient for discovering Madrid, also that the staff was helpful during you holidays. We would love to see you again in your next visit to the capital. Don't hesitate to contact us for any request, we will be happy to assist you! Best regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • february 14 2017
    • Couples

    Stits

    “Fantastic hotel”


    Very comfortable with excellent staff who went out of their way to help whenever needed, without being intrusive. Hotel is about 25mins walk from the city centre, or there's a metro stop nearby. Would stay here again every time!


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear guest, Thanks you for your kind words following your recent stay with us at Barceló Emperatriz, our guest's opinions have a great value for us. We thank you for having chosen us and leaving us your review. We are delighted that our location let you discover Madrid. We are also really happy that we met your expectations in terms of the great service we try our hardest to offer. We all hope you will come and stay with us again soon. Best regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • february 11 2017
    • Business

    Davut8Mudur

    “Hotel with Class”


    Only visited Madrid for 2 days for business purposes and if I was going to choose any hotel it would definitely Barcelo Emperatriz. From the lovely decor to the maid service I could not fault this hotel. It's worth a visit.


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear guest, It congratulate us to read your comments, thank you for having chosen us and for taking the time for sharing your experience. Our guests opinions have a great value for us. We are happy you have had a fantastic stay with us and maids will be glad to know they are doing a good job. Thank you for appreciating our decor and recommending us on Tripadvisor. We would love to see you back maybe in a longer stay. Best regards, Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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