Barceló Hotel Room Service  Emperatriz

Barceló Emperatriz

Texto: 45529 Hotel in the centre of Madrid that redefines the palatial elegance of the 19th century, combined with the best technology and gastronomy. Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006
+ 34 913 42 24 90 + 34 913 42 24 91
Barceló Emperatriz Texto: 45529 4.5 out of 5 based on 581 ratings. 581 user reviews.
Barceló Emperatriz reviewed by Albert M on . Good 5 star hotel in the Castellana avenue Very close to the Castellana, recently renovated. Personnel extremely friendly. Rooms a bit small, well decorated, but not to a very, very high standard. Many of them are interior facing. Very good... Rating: 4
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Barceló Emperatriz

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006  


Places of Interest

16 km Adolfo Suárez Madrid-Barajas Airport

5.5 km Chamartín

5 km Madrid Atocha Railway Station

0.4 km “Gregorio Marañón” Metro station

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Emperatriz

4.5/5 Round Indicators
| 589 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

78% Complete

464

Very good

16% Complete

99

Average

2% Complete

14

Poor

1% Complete

7

Very poor

0% Complete

5

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    Round Indicators
    I4781ABgeorgem Glasgow, United Kingdom. 11/20/2017 Couples

    “Comfortable stay in Madrid”

    Our first visit to Madrid and we selected the Barcelo Empatriz hotel for our stay. Hotel is well-located for the underground and tour bus and despite being close to the main road noise was not an issue. Reception staff were very helpful, providing recommendations on nearby restaurants and helping with reservation for dinner. Breakfast at nearby cafe was very tasty and fantastic value. Hotel is well located for commuting into Madrid centre.

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, We would like to thank you for staying in Barceló Emperatriz during your visit to Madrid and the time you spent writing this review. We are glad to know that you had a nice stay with us. We are located in the bussines area of Madrid, well conected by public or private transport. Additionally, we are surrounded by many of the main monuments of Madrid and trendy bars and restaurants. Talking about our staff, we feel very proud to see that they provided the service you need and they help you with all your requests. We are looking forward to seeing you again. Best regards, Barceló Emperatriz Team

    Round Indicators
    Anonymous8 Toronto. 11/19/2017 Solo travel

    “Enjoyable”

    Stayed here in April for a few nights. The hotel is centrally located. Service was good, warm and friendly. The hotel is newish and has a modern design. Rooms are good sized, clean and comfortable. Enjoyable stay - although on my departure which was early in the morning, I requested for a cup of coffee and was a bit surprised to be charged a tad too much for just a cup of coffee. Regardless, I would recommend this hotel.

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     BarceloEmperatriz, Guest Experience Manager en Barceló Emperatriz, respondió a esta opinión, 20 nov 2017 Dear Guest, We would like to thank you for choosing Barceló Emperatriz during your stay in Madrid and the time you spent writing this review. We are glad to see that you enjoyed your stay with us. We took notes about your concerns and we will comunicate them to our General Manager in order to adjust them better to our guests´needs. Beyond this, we are happy to see that you value positively our facilities and the service provided by our team made your stay unforgatable. We are looking forward to seeing you again. Best regards, Barceló Emperatriz Team

    Round Indicators
    Malgorzata R London, United Kingdom. 11/14/2017 Friends getaway

    “Friendly staff, easy access to metro”

    Friendly and knowledgeable staff, easy access to metro, comfortable bed, clean room, good wi-fi. Choice of restaurants is few min walk away and quite big supermarket 5 min from hotel. Easy access from airport

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear Malgorzata, Thank you so much for choosing Barceló Emperatriz for your last visit to Madrid and the time you spent writing this review. We are glad to see that you had a nice stay in our hotel. That not only our facilities made a comfortable stay but our staff knew how to exceed your expectations and how to help you with your needs. We are looking forward to seeing you soon. Kind regards, Barceló Emperatriz Team

    Round Indicators
    Albert M 11/12/2017 Business

    “Good 5 star hotel in the Castellana avenue”

    Very close to the Castellana, recently renovated. Personnel extremely friendly. Rooms a bit small, well decorated, but not to a very, very high standard. Many of them are interior facing. Very good breakfast buffet. Good car parking service ( car is taken to a garage in another location ). Normally very good prices, one of the cheapest 5 stars with a central location in Madrid.

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear Albert, Thank you for choosing Barceló Emperatriz for your recent visit to Madrid and the time you spent writing this comment. We are glad to see that you enjoyed your stay with us. Due to the fact that we are placed in a palatial building our design team tried to maximize the space resulting in some of our rooms facing a nice quiet interior yard. On the other hand, we are happy to know that you value us very good in the comfort of our rooms and the breakfast, two of the most important thigs to choose a hotel. We are looking forward to seeing you soon. Best regards, Barceló Emperatriz Team

    Round Indicators
    sanssodonovan Dublin, Ireland. 11/08/2017 Family

    “family rooms great”

    3 separate rooms with a sharing hallway and door into our enclave. New decor and great check in and help/concierge. All worked well with great baths etc etc Lovely safe quiet area near Embassies and shopping street some business and residential. Knew from reviews hotel would give good help so we asked and visited their local restaurant and other tips handy for airport too a bonus oh an d teens loved the free wifi in hotel and the "tab" that gave it everywhere in city we availed of breakfast which was very good twice dearish for adults but good for hungry teens

    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
     Dear Guest, Thank you for staying in Barceló Emperatriz during your visit to Madrid and this rewview. We are glad to see that every aspect from the hotel made a great stay for you. Our team do their best to fulfill all our guests needs, even to anticipate them. Additionally, our facilities and the location are thought to take care of the details. We are looking forward to seeing you son. Kind regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 20 2017
    • Glasgow, United Kingdom
    • Couples

    I4781ABgeorgem

    “Comfortable stay in Madrid”


    Our first visit to Madrid and we selected the Barcelo Empatriz hotel for our stay. Hotel is well-located for the underground and tour bus and despite being close to the main road noise was not an issue. Reception staff were very helpful, providing recommendations on nearby restaurants and helping with reservation for dinner. Breakfast at nearby cafe was very tasty and fantastic value. Hotel is well located for commuting into Madrid centre.


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear Guest, We would like to thank you for staying in Barceló Emperatriz during your visit to Madrid and the time you spent writing this review. We are glad to know that you had a nice stay with us. We are located in the bussines area of Madrid, well conected by public or private transport. Additionally, we are surrounded by many of the main monuments of Madrid and trendy bars and restaurants. Talking about our staff, we feel very proud to see that they provided the service you need and they help you with all your requests. We are looking forward to seeing you again. Best regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 19 2017
    • Toronto
    • Solo travel

    Anonymous8

    “Enjoyable”


    Stayed here in April for a few nights. The hotel is centrally located. Service was good, warm and friendly. The hotel is newish and has a modern design. Rooms are good sized, clean and comfortable. Enjoyable stay - although on my departure which was early in the morning, I requested for a cup of coffee and was a bit surprised to be charged a tad too much for just a cup of coffee. Regardless, I would recommend this hotel.


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    BarceloEmperatriz, Guest Experience Manager en Barceló Emperatriz, respondió a esta opinión, 20 nov 2017 Dear Guest, We would like to thank you for choosing Barceló Emperatriz during your stay in Madrid and the time you spent writing this review. We are glad to see that you enjoyed your stay with us. We took notes about your concerns and we will comunicate them to our General Manager in order to adjust them better to our guests´needs. Beyond this, we are happy to see that you value positively our facilities and the service provided by our team made your stay unforgatable. We are looking forward to seeing you again. Best regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 14 2017
    • London, United Kingdom
    • Friends getaway

    Malgorzata R

    “Friendly staff, easy access to metro”


    Friendly and knowledgeable staff, easy access to metro, comfortable bed, clean room, good wi-fi. Choice of restaurants is few min walk away and quite big supermarket 5 min from hotel. Easy access from airport


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear Malgorzata, Thank you so much for choosing Barceló Emperatriz for your last visit to Madrid and the time you spent writing this review. We are glad to see that you had a nice stay in our hotel. That not only our facilities made a comfortable stay but our staff knew how to exceed your expectations and how to help you with your needs. We are looking forward to seeing you soon. Kind regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 12 2017
    • Business

    Albert M

    “Good 5 star hotel in the Castellana avenue”


    Very close to the Castellana, recently renovated. Personnel extremely friendly. Rooms a bit small, well decorated, but not to a very, very high standard. Many of them are interior facing. Very good breakfast buffet. Good car parking service ( car is taken to a garage in another location ). Normally very good prices, one of the cheapest 5 stars with a central location in Madrid.


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear Albert, Thank you for choosing Barceló Emperatriz for your recent visit to Madrid and the time you spent writing this comment. We are glad to see that you enjoyed your stay with us. Due to the fact that we are placed in a palatial building our design team tried to maximize the space resulting in some of our rooms facing a nice quiet interior yard. On the other hand, we are happy to know that you value us very good in the comfort of our rooms and the breakfast, two of the most important thigs to choose a hotel. We are looking forward to seeing you soon. Best regards, Barceló Emperatriz Team

    EVALUATION

    Round Indicators

    • november 8 2017
    • Dublin, Ireland
    • Family

    sanssodonovan

    “family rooms great”


    3 separate rooms with a sharing hallway and door into our enclave. New decor and great check in and help/concierge. All worked well with great baths etc etc Lovely safe quiet area near Embassies and shopping street some business and residential. Knew from reviews hotel would give good help so we asked and visited their local restaurant and other tips handy for airport too a bonus oh an d teens loved the free wifi in hotel and the "tab" that gave it everywhere in city we availed of breakfast which was very good twice dearish for adults but good for hungry teens


    BarceloEmperatriz, Guest Experience Manager at Barcelo Emperatriz, responded to this review
    Dear Guest, Thank you for staying in Barceló Emperatriz during your visit to Madrid and this rewview. We are glad to see that every aspect from the hotel made a great stay for you. Our team do their best to fulfill all our guests needs, even to anticipate them. Additionally, our facilities and the location are thought to take care of the details. We are looking forward to seeing you son. Kind regards, Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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