Hotel Pool  Occidental Grand Nuevo Vallarta Resort
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Occidental Nuevo Vallarta

Paseo de Los Cocoteros 18 Villa 8 Fracc. Náutico Turístico   63732 Nuevo Vallarta , Nayarit   México  


Places of Interest

11.5 km Gustavo Díaz Ordaz International Airport

100 m Beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Nuevo Vallarta

4.0/5 Round Indicators
| 3958 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

51% Complete

2021

Very good

31% Complete

1264

Average

9% Complete

390

Poor

3% Complete

158

Very poor

3% Complete

125

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    Round Indicators
    Rodrigo V Guadalajara, Mexico. 08/20/2018 Family

    “Great location, terrific staff and cheap liquor”

    The hotel is properly sized and has a fantastic location, the amount of beach chairs and the entire beach setting is just amazing. Me and my family experienced only great service from all members of the staff and good times in the climatized pool. The food in the Tokyo restaurant really felt high-end and was delicious, the one in the Mexican restaurant was average and suffered from ridiculously small portions, the meals in the buffet and snacks were nothing note-worthy but there was a tremendous variety of food which definitely was a plus. The rooms were nice, comfortable and a bit noisy; and I guess that the worst thing about this location is the quality of the liquor that they use for the cocktails, if you ask for neat liquor you get some of the good stuff but the cocktails are really made with worringly cheap alcohol, that's the part that they need to improve.
    Round Indicators
    srosemsan Richmond, Texas. 08/20/2018 Friends getaway

    “Gorgeous Paradise”

    We had perfect weather, the hotel and staff were great. The food was delicious! The landscape was gorgeous the view was spectacular. The sunsets were awesome. Found whole sand dollars laying on the shoreline. Went for a walk and found a mall and casino.👍
    Round Indicators
    bobcanary 08/19/2018 Family

    “Highly recommended!!!!”

    Everything was great, especially the bartenders at Olas.......Ulises, Augustin, Carlos, and Rogelio. Great rooms, great beach, great food, and great service. We would not hesitate to return to Occidental Nuevo Vallarta.
    Round Indicators
    Valerier1215 Los Angeles, California. 08/19/2018 Family

    “Would have been five stars but...”

    We had a family 6 day vacation in June and the service in the hotel was amazing. Waiters (Erik) and waitresses would go above and beyond for you. The entertainment staff (Esmeralda, Vicente, the columbian one and the other skinny one don't remember their names) was amazing always kept the people entertained in the pool area, never a dull moment. You could see that the staff treated each other like family and even welcomed you as part of it. Very friendly and entertaining. The house keepers were very thorough with their job left everything clean and friendly as well. This review would have been five stars but to be honest when we checked in there was a children chess tournament and there were a lot of loud kids at all times of the day when we wanted to rest. And the variety of the food for the buffet wasn't great. There was the same selection everyday. Got tired of the food very quickly. In general I would come back to this hotel, the hospitality was amazing and there aren't many places where you could find that!
    Round Indicators
    Shumeye M 08/18/2018 Couples

    “Vocation”

    Stayed for 7 days at Occidental in Nuevo Vallarta. We had a great experience. The service was awesome! Varieties of food selection. Very welcoming atomsphere. The entertainment activities were very nice. I would come back again!

    PachecoR, Gerente at Occidental Nuevo Vallarta, responded to this review
     Dear Shumeye, Thank you very much for sharing this great review of your recent stay at our Occidental Nuevo Vallarta hotel with us and the TripAdvisor's readers. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We are glad to hear that we were able to exceed your expectations regarding our food, entertainment activities and the kindness of our team. Once more, we thank you for sharing your comments; it would honor us immensely to have the privilege to host you again at this always your home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

    EVALUATION

    Round Indicators

    • august 20 2018
    • Guadalajara, Mexico
    • Family

    Rodrigo V

    “Great location, terrific staff and cheap liquor”


    The hotel is properly sized and has a fantastic location, the amount of beach chairs and the entire beach setting is just amazing. Me and my family experienced only great service from all members of the staff and good times in the climatized pool. The food in the Tokyo restaurant really felt high-end and was delicious, the one in the Mexican restaurant was average and suffered from ridiculously small portions, the meals in the buffet and snacks were nothing note-worthy but there was a tremendous variety of food which definitely was a plus. The rooms were nice, comfortable and a bit noisy; and I guess that the worst thing about this location is the quality of the liquor that they use for the cocktails, if you ask for neat liquor you get some of the good stuff but the cocktails are really made with worringly cheap alcohol, that's the part that they need to improve.


    EVALUATION

    Round Indicators

    • august 20 2018
    • Richmond, Texas
    • Friends getaway

    srosemsan

    “Gorgeous Paradise”


    We had perfect weather, the hotel and staff were great. The food was delicious! The landscape was gorgeous the view was spectacular. The sunsets were awesome. Found whole sand dollars laying on the shoreline. Went for a walk and found a mall and casino.👍


    EVALUATION

    Round Indicators

    • august 19 2018
    • Family

    bobcanary

    “Highly recommended!!!!”


    Everything was great, especially the bartenders at Olas.......Ulises, Augustin, Carlos, and Rogelio. Great rooms, great beach, great food, and great service. We would not hesitate to return to Occidental Nuevo Vallarta.


    EVALUATION

    Round Indicators

    • august 19 2018
    • Los Angeles, California
    • Family

    Valerier1215

    “Would have been five stars but...”


    We had a family 6 day vacation in June and the service in the hotel was amazing. Waiters (Erik) and waitresses would go above and beyond for you. The entertainment staff (Esmeralda, Vicente, the columbian one and the other skinny one don't remember their names) was amazing always kept the people entertained in the pool area, never a dull moment. You could see that the staff treated each other like family and even welcomed you as part of it. Very friendly and entertaining. The house keepers were very thorough with their job left everything clean and friendly as well. This review would have been five stars but to be honest when we checked in there was a children chess tournament and there were a lot of loud kids at all times of the day when we wanted to rest. And the variety of the food for the buffet wasn't great. There was the same selection everyday. Got tired of the food very quickly. In general I would come back to this hotel, the hospitality was amazing and there aren't many places where you could find that!


    EVALUATION

    Round Indicators

    • august 18 2018
    • Couples

    Shumeye M

    “Vocation”


    Stayed for 7 days at Occidental in Nuevo Vallarta. We had a great experience. The service was awesome! Varieties of food selection. Very welcoming atomsphere. The entertainment activities were very nice. I would come back again!


    PachecoR, Gerente at Occidental Nuevo Vallarta, responded to this review
    Dear Shumeye, Thank you very much for sharing this great review of your recent stay at our Occidental Nuevo Vallarta hotel with us and the TripAdvisor's readers. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. We are glad to hear that we were able to exceed your expectations regarding our food, entertainment activities and the kindness of our team. Once more, we thank you for sharing your comments; it would honor us immensely to have the privilege to host you again at this always your home Occidental Nuevo Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Occidental Nuevo Vallarta

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