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Barceló Pueblo Menorca Hotel Pool

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Map and location

Mestral, s/n   07710 Punta Prima , San Luis   Islas Baleares  

How to get to the hotel

T + 34 971 159 070

menorca@occidentalhotels.com

Places of Interest

12 km Mahon International Airport

25 km Son Parc Golf Course

300 m Punta Prima beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Menorca

4.0/5 Round Indicators
| 3653 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

41% Complete

1530

Very good

37% Complete

1379

Average

14% Complete

528

Poor

3% Complete

140

Very poor

2% Complete

76

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    Round Indicators
    creativedecker Ayr, United Kingdom. 07/15/2019 Couples

    “LOVELY HOTEL”

    We stayed 10 nights on All inclusive , this hotel is immaculately clean , there is a great selection of food and drinks , staff were very keen to please , what's not to like , we have already recommended this hotel to our travel agent, Menorca in general is a very clean island , no touts , no beggars and very relaxing atmosphere.
    See full review

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
     Dear guest, Thank you for the great feedback of your recent holiday experience at our Occidental Menorca; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    Round Indicators
    504Neil1111 Northampton, United Kingdom. 07/15/2019 Couples

    “Excellent stay - recommended!”

    Just back from a great week staying at this hotel, staff very friendly and helpful. Everywhere was spotless. We were in block 1 with a view over the main pools, very convenient for everything. Food was good, ate later on around 830 or later in the evenings so little bit quieter. Plenty of staff around. Mainly used the adult pool other side of the car park which was generally much quieter. Cafe open there 10 to 6pm. Went down road to beach one late afternoon / evening and went in sunset jeep safari which was good. Hired car over the road from hotel for a day to explore island
    See full review

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Menorca hotel with us and Tripadvisor readers. We hope that your experience at our establishment will create many fond memories for you to look back on. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    Round Indicators
    rosiehellokitty Exeter, United Kingdom. 07/14/2019 Family

    “Amazing”

    Our first family holiday with our 16 month old daughter was just brilliant. The hotel is beautiful, very stylish. The outside dining area is gorgeous such a lovely backdrop with all the trees, stylish furniture. Staff throughout the hotel are amazing, from the reception to the restaurant staff to the children’s entertainers. Couldn’t fault anything. The food is great with lots of choice & all freshly made at the live cooking stations. The pools are immaculate & the kids pool with the little slides is great. It’s just down the road a little bit so if you haven’t got children then you don’t have to see it. Our room was lovely with a stylish bathroom. Really close to the beach which is lovely. Punta Prima isn’t very big but good supermarkets & some lovely restaurants & there’s a market in the evenings a few nights a week. Haven’t got one negative thing to say about this hotel, it’s amazing.
    See full review

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
     Dear Rosie, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Menorca hotel with us and Tripadvisor readers. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    Round Indicators
    Vladan R Daverdisse, Belgium. 07/14/2019 Business

    “Bad consumer service, not at all professional.”

    Had a bad experience with the staff and responsible, once you paid yourm don't have any option, bad bad bad... Typical you're a tourist and we are here to take the most of you in return of the minimum possible.
    See full review

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
     Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our Occidental Menorca hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for you, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. With our best regards Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    Round Indicators
    strawberrylu 07/12/2019 Family

    “Fantastic for young families”

    We have just come back from a fantastic 1 week stay mid June, family of 3 (son is aged 2.5) It was such an amazing hotel, here Is our experience: Check in was fairly quick and easy with staff very polite and helpful, helped to our rooms with porter carrying our luggage. We had a family room which was very impressive, it is 2 rooms connected with a sliding door so plenty of space and having 2 bathrooms came in handy! inside room was tea making facilities , hairdryer and air con all which worked very well. Our room overlooked the swimming pool which was a nice touch. Pools - there are 5 swimming pools and they are all superb!!! so travelling with a 2 year old we loved the fact that our son could play in the toddler pool only a few inches deep in the main area which is surrounded by sun beds so we could lay on the loungers with very close contact to our son, this also meant we could watch the water aerobics and other activities going on in the hotel :) The best pool for us by far was the splash pool my son absolutely loved it!! right near the splash pool was a bar which served snacks too so very ideal! Next to this was also another quieter pool and we loved it here as there is also a toddler part to it so again we could relax right next to our son playing around. Also in this area is a lovely playground, tennis courts and a basketball courts. 3 mins down the road from the splash pool is the beach which is beautiful and clean and clear waters plenty of parasols and loungers (at a cost) Dining : The main buffet restaurant is clean , spacious and always plenty of available tables inside but always a struggle to get a table outside which is beautiful but its not a problem. Inside I would say they could do with some air con but again not a big problem. The food is nice and lots on offer , the only thing I would say is the food is slightly on the warm / cool side and we prefer our food hotter. The buffet area is slightly manic with lots of people walking around everywhere and we prefer a sit down meal where you order but once you sit down with your food its soon forgotten how manic it is. Also its to be expected as its such a large hotel so overall very pleased with the service and food. Entertainment : Kids disco every night 8pm till 9pm ish all very good and all kids love it! our 2 year old really had fun 9pm till 11ish was adult entertainment which was always suitable for children too - mixture of outside entertainment in the bar area terrace which was amazing especially the singers who got people up dancing :) and also had acts on in the inside hall such a an illusionist who was brilliant So overall I would rate this hotel 4plus stars and only thing that could improve it would be warmer food in buffet restaurant and air con in restaurant! Fab place to go for young family's as there is soooo much to do and keep them entertained - we also felt like it was really safe there. The whole surrounding areas are clean and safe looking and full of families. There is also a fun train that picks up down the road and takes you all around the area such a nice thing for kids. we loved it so much we are looking into booking again for next June
    See full review

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
     Dear guest, Thank you for reviewing your recent stay in our Occidental Menorca. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are glad to read that you liked the way our réception team greétéd you on arrival and that you were promptly checked in without any hassle as expected. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    EVALUATION

    Round Indicators
    • july 15 2019
    • Ayr, United Kingdom
    • Couples

    creativedecker

    “LOVELY HOTEL”

    We stayed 10 nights on All inclusive , this hotel is immaculately clean , there is a great selection of food and drinks , staff were very keen to please , what's not to like , we have already recommended this hotel to our travel agent, Menorca in general is a very clean island , no touts , no beggars and very relaxing atmosphere.

    The hotel has answered

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
    Dear guest, Thank you for the great feedback of your recent holiday experience at our Occidental Menorca; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    EVALUATION

    Round Indicators
    • july 15 2019
    • Northampton, United Kingdom
    • Couples

    504Neil1111

    “Excellent stay - recommended!”

    Just back from a great week staying at this hotel, staff very friendly and helpful. Everywhere was spotless. We were in block 1 with a view over the main pools, very convenient for everything. Food was good, ate later on around 830 or later in the evenings so little bit quieter. Plenty of staff around. Mainly used the adult pool other side of the car park which was generally much quieter. Cafe open there 10 to 6pm. Went down road to beach one late afternoon / evening and went in sunset jeep safari which was good. Hired car over the road from hotel for a day to explore island

    The hotel has answered

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Menorca hotel with us and Tripadvisor readers. We hope that your experience at our establishment will create many fond memories for you to look back on. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    EVALUATION

    Round Indicators
    • july 14 2019
    • Exeter, United Kingdom
    • Family

    rosiehellokitty

    “Amazing”

    Our first family holiday with our 16 month old daughter was just brilliant. The hotel is beautiful, very stylish. The outside dining area is gorgeous such a lovely backdrop with all the trees, stylish furniture. Staff throughout the hotel are amazing, from the reception to the restaurant staff to the children’s entertainers. Couldn’t fault anything. The food is great with lots of choice & all freshly made at the live cooking stations. The pools are immaculate & the kids pool with the little slides is great. It’s just down the road a little bit so if you haven’t got children then you don’t have to see it. Our room was lovely with a stylish bathroom. Really close to the beach which is lovely. Punta Prima isn’t very big but good supermarkets & some lovely restaurants & there’s a market in the evenings a few nights a week. Haven’t got one negative thing to say about this hotel, it’s amazing.

    The hotel has answered

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
    Dear Rosie, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Menorca hotel with us and Tripadvisor readers. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    EVALUATION

    Round Indicators
    • july 14 2019
    • Daverdisse, Belgium
    • Business

    Vladan R

    “Bad consumer service, not at all professional.”

    Had a bad experience with the staff and responsible, once you paid yourm don't have any option, bad bad bad... Typical you're a tourist and we are here to take the most of you in return of the minimum possible.

    The hotel has answered

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
    Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our Occidental Menorca hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for you, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. With our best regards Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    EVALUATION

    Round Indicators
    • july 12 2019
    • Family

    strawberrylu

    “Fantastic for young families”

    We have just come back from a fantastic 1 week stay mid June, family of 3 (son is aged 2.5) It was such an amazing hotel, here Is our experience: Check in was fairly quick and easy with staff very polite and helpful, helped to our rooms with porter carrying our luggage. We had a family room which was very impressive, it is 2 rooms connected with a sliding door so plenty of space and having 2 bathrooms came in handy! inside room was tea making facilities , hairdryer and air con all which worked very well. Our room overlooked the swimming pool which was a nice touch. Pools - there are 5 swimming pools and they are all superb!!! so travelling with a 2 year old we loved the fact that our son could play in the toddler pool only a few inches deep in the main area which is surrounded by sun beds so we could lay on the loungers with very close contact to our son, this also meant we could watch the water aerobics and other activities going on in the hotel :) The best pool for us by far was the splash pool my son absolutely loved it!! right near the splash pool was a bar which served snacks too so very ideal! Next to this was also another quieter pool and we loved it here as there is also a toddler part to it so again we could relax right next to our son playing around. Also in this area is a lovely playground, tennis courts and a basketball courts. 3 mins down the road from the splash pool is the beach which is beautiful and clean and clear waters plenty of parasols and loungers (at a cost) Dining : The main buffet restaurant is clean , spacious and always plenty of available tables inside but always a struggle to get a table outside which is beautiful but its not a problem. Inside I would say they could do with some air con but again not a big problem. The food is nice and lots on offer , the only thing I would say is the food is slightly on the warm / cool side and we prefer our food hotter. The buffet area is slightly manic with lots of people walking around everywhere and we prefer a sit down meal where you order but once you sit down with your food its soon forgotten how manic it is. Also its to be expected as its such a large hotel so overall very pleased with the service and food. Entertainment : Kids disco every night 8pm till 9pm ish all very good and all kids love it! our 2 year old really had fun 9pm till 11ish was adult entertainment which was always suitable for children too - mixture of outside entertainment in the bar area terrace which was amazing especially the singers who got people up dancing :) and also had acts on in the inside hall such a an illusionist who was brilliant So overall I would rate this hotel 4plus stars and only thing that could improve it would be warmer food in buffet restaurant and air con in restaurant! Fab place to go for young family's as there is soooo much to do and keep them entertained - we also felt like it was really safe there. The whole surrounding areas are clean and safe looking and full of families. There is also a fun train that picks up down the road and takes you all around the area such a nice thing for kids. we loved it so much we are looking into booking again for next June

    The hotel has answered

    Hotel B, Director de Relaciones con Clientes at Occidental Menorca, responded to this review
    Dear guest, Thank you for reviewing your recent stay in our Occidental Menorca. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are glad to read that you liked the way our réception team greétéd you on arrival and that you were promptly checked in without any hassle as expected. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. With our best regards, Giorgia Allegretti Guest Experience Manager Occidental Menorca****

    Barceló Pueblo Menorca Hotel Children´s Facilities

    Perfect for families and for those wishing to enjoy the genuine natural surroundings of Menorca

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