Piscina del hotel Occidental Bilbao
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Map and location

Avenida Zumalacárregui 40   48006 Bilbao , Vizcaya   España  


Puntos de Interés

11 km Bilbao-Loiu Airport

3 km Guggenheim Museum Bilbao

1.5 km Santiago Cathedral Bilbao

Guest reviews.

There is no better expert than a traveller.

Occidental Bilbao

4.0/5 Round Indicators
| 566 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

49% Complete

282

Very good

33% Complete

189

Average

11% Complete

63

Poor

4% Complete

23

Very poor

1% Complete

11

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    Round Indicators
    RSF1 Herts, UK. 12/31/2018 Business

    “Good breakfast”

    I stayed for a couple of nights in November and, too be fair, didn't use any of the facilities as I was out all day, so am only basing this review on the room I was allocated. The bedroom was on the lower ground floor, slightly lower than the pavement level so there was no privacy when the curtains were open. Its position also meant that it was lacking in natural light. Being on the lowest level, I could also hear water in the pipes from the bathrooms above and soundproofing between rooms was not good. It also had the smallest attempt at a wardrobe I had come across! That said, the room was clean and comfortable.
    Round Indicators
    Murray S Amersham, United Kingdom. 12/13/2018 Couples

    “Excellent”

    Very good hotel, a little out of the town but well served by bus/metro.For a large chain hotel, the staff were very friendly. Rooms were good. Only flaw is the spa, as you have to pay 20 euros to enter EACH time. It would be better to have a day pass, allowing you to go in and out. Bar service offers a good alternative to the full buffet breakfast, which is good but expensive.
    Round Indicators
    Trek41753428561 12/06/2018 Couples

    “Dissapointed with dreary hotel”

    Very dissapointing, dreary hotel, poor location and unhelpful staff. For the same money you could stay in a far superior hotel. There was nothing we could recommend about this place. Advice stay somewhere central for the same price

    cm_norte, Manager at Occidental Bilbao, responded to this review
     Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. Even though we understand that this was not the best fit for your travel, we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel in Bilbao that can make all your holiday wishes come true. Best regards, The Hotel Management.

    Round Indicators
    Drcord Edinburgh, United Kingdom. 10/31/2018

    “Lovely Hotel”

    Really loved this hotel.once we had worked out the Metro system by getting on at Santuxi and only 2 stops to the old town.Spanish clientele which added to the experience.Breakfast superb and the breakfast chef cooked marvellous omelettes to order.Hotel staff friendly and happy.
    Round Indicators
    croma99 Schaerbeek, Belgium. 10/22/2018 Family

    “Good hotel”

    The rooms are clean, well-furnished and spacious; staff friendly and competent and the location convenient (close by bus stops and a metro station and 15 minutes walk from e.g. the Ribeira market). Only black spot in my book: their "coffee"! A four star should be able to afford coffee-machine brewing espresso and other types of coffee on freshly ground coffee rather than Nespresso machines.

    EVALUATION

    Round Indicators

    • december 31 2018
    • Herts, UK
    • Business

    RSF1

    “Good breakfast”


    I stayed for a couple of nights in November and, too be fair, didn't use any of the facilities as I was out all day, so am only basing this review on the room I was allocated. The bedroom was on the lower ground floor, slightly lower than the pavement level so there was no privacy when the curtains were open. Its position also meant that it was lacking in natural light. Being on the lowest level, I could also hear water in the pipes from the bathrooms above and soundproofing between rooms was not good. It also had the smallest attempt at a wardrobe I had come across! That said, the room was clean and comfortable.


    EVALUATION

    Round Indicators

    • december 13 2018
    • Amersham, United Kingdom
    • Couples

    Murray S

    “Excellent”


    Very good hotel, a little out of the town but well served by bus/metro.For a large chain hotel, the staff were very friendly. Rooms were good. Only flaw is the spa, as you have to pay 20 euros to enter EACH time. It would be better to have a day pass, allowing you to go in and out. Bar service offers a good alternative to the full buffet breakfast, which is good but expensive.


    EVALUATION

    Round Indicators

    • december 6 2018
    • Couples

    Trek41753428561

    “Dissapointed with dreary hotel”


    Very dissapointing, dreary hotel, poor location and unhelpful staff. For the same money you could stay in a far superior hotel. There was nothing we could recommend about this place. Advice stay somewhere central for the same price


    cm_norte, Manager at Occidental Bilbao, responded to this review
    Dear guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our hotel. Even though we understand that this was not the best fit for your travel, we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel in Bilbao that can make all your holiday wishes come true. Best regards, The Hotel Management.

    EVALUATION

    Round Indicators

    • october 31 2018
    • Edinburgh, United Kingdom

    Drcord

    “Lovely Hotel”


    Really loved this hotel.once we had worked out the Metro system by getting on at Santuxi and only 2 stops to the old town.Spanish clientele which added to the experience.Breakfast superb and the breakfast chef cooked marvellous omelettes to order.Hotel staff friendly and happy.


    EVALUATION

    Round Indicators

    • october 22 2018
    • Schaerbeek, Belgium
    • Family

    croma99

    “Good hotel”


    The rooms are clean, well-furnished and spacious; staff friendly and competent and the location convenient (close by bus stops and a metro station and 15 minutes walk from e.g. the Ribeira market). Only black spot in my book: their "coffee"! A four star should be able to afford coffee-machine brewing espresso and other types of coffee on freshly ground coffee rather than Nespresso machines.


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