Barceló Santa Cruz Contemporáneo Hotel Events
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Rambla de Santa Cruz 116   38001 Santa Cruz de Tenerife , Islas Canarias   España  


Places of Interest

15.3 km Tenerife-North Airport

7 km Las Teresitas beach

8.6 km Port of Santa Cruz de Tenerife

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Guest reviews.

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Occidental Santa Cruz Contemporáneo

4.0/5 Round Indicators
| 1326 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

30% Complete

410

Very good

37% Complete

503

Average

19% Complete

253

Poor

8% Complete

109

Very poor

3% Complete

51

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    Round Indicators
    cdave10 cardiff. 09/08/2018 Couples

    “Good hotel in a great city”

    Check in was very smooth and the receptionist was very welcoming. The reception area is not large but is clean and well maintained, Room we had a balcony room, the room pictures are outdated, the room was comfortable, but it showing its age. Scuff marks, cracks, broken bed frame, patio doors that blew open themselves. The bathroom was clean but the shower it is a walk in shower with the smallest shower head you will ever see for such a large cubical. Please can I ask that some attention to detail and minor work is carried out to the rooms. Breakfast, was not your English breakfast was more continental with some hot dishes, but was very extensive and very nice, Coffee was good and sets you up for the day. We went half board, the dining room is the same as the breakfast menu, limited menu but the food was exceptional and the evening waitress and waiter are a true credit to your hotel, She allowed us to practice our Spanish on ordering and she answered in English practicing her English. The two staff were always welcoming and we felt relaxed and well catered for. Location on a very busy main road, but great walks through the park or down the promenade to the sea, The city was fantastic to explore and the shopping was very good. The hotel appearance and general condition show extensive wear and tear and a little bit of TLC and money could resolve this but the high score is down to the helpfulness, attentive and welcoming staff. Nothing was too much trouble and we felt well looked after.
    Round Indicators
    achambers734 Toronto, Canada. 09/07/2018 Couples

    “Great location, Nice hotel”

    After a horrible first couple of days in another property, it was a relief to get to a welcoming and beautiful hotel in the heart of the city. they had a room available for early check-in which was a great bonus, as we all know that they didn't have to. Although it was in the heart of Santa Cruz, it was not overly noisy at nights, and it was walking distance from the city centre and shops. Had a problem with the Air-con two days in with water leakage, but the staff wear amazing and moved us to another room without question. Thank you for making our stay in Tenerife so wonderful. The only downfall would be that the rooms are not very sound-proof as my partner and I was able to hear another couple late and night and early in the morning. Nother than that it was a near perfect stay.
    Round Indicators
    117Timmy Santa Cruz de Tenerife, Spain. 09/07/2018 Family

    “Very good hotel great location”

    All good clean hotel no issues.Reception very helpful when we needed assistance. Good location to a large park and nearby bars and metro station's along with shopping streets.Will return no issues at all.
    Round Indicators
    Jens I 08/26/2018 Couples

    “Good Price, Good location”

    Stayed for 10 days in vacation in August. We found the hotel very price worthy. Its possible to rent a car at the hotel and three is a garage. However the parking lots are limited, which can be good to know (we found a space further down the Rambla one night).

    Jose Luis S, Manager at Occidental Santa Cruz Contemporaneo, responded to this review
     Dear customer, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Santa Cruz Contemporáneo hotel and are delighted to read that we were able to match your expectations. We regret that the parking does not have all the seats that we would like for this reason we notify you on the internet. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Manuel R. Pérez Hotel Manager Assistant

    Round Indicators
    Lusiano A 08/06/2018 Solo travel

    “Vacanza Santa Cruz”

    The best hotel i found in Santa Cruz, only the air conditioning need to be fixed because was too slow not enough to cool my room, price was wonderfully not expensive at all, location was in few minutes from everything port center and mall, I never use the car by this hotel where I parked only.

    EVALUATION

    Round Indicators

    • september 8 2018
    • cardiff
    • Couples

    cdave10

    “Good hotel in a great city”


    Check in was very smooth and the receptionist was very welcoming. The reception area is not large but is clean and well maintained, Room we had a balcony room, the room pictures are outdated, the room was comfortable, but it showing its age. Scuff marks, cracks, broken bed frame, patio doors that blew open themselves. The bathroom was clean but the shower it is a walk in shower with the smallest shower head you will ever see for such a large cubical. Please can I ask that some attention to detail and minor work is carried out to the rooms. Breakfast, was not your English breakfast was more continental with some hot dishes, but was very extensive and very nice, Coffee was good and sets you up for the day. We went half board, the dining room is the same as the breakfast menu, limited menu but the food was exceptional and the evening waitress and waiter are a true credit to your hotel, She allowed us to practice our Spanish on ordering and she answered in English practicing her English. The two staff were always welcoming and we felt relaxed and well catered for. Location on a very busy main road, but great walks through the park or down the promenade to the sea, The city was fantastic to explore and the shopping was very good. The hotel appearance and general condition show extensive wear and tear and a little bit of TLC and money could resolve this but the high score is down to the helpfulness, attentive and welcoming staff. Nothing was too much trouble and we felt well looked after.


    EVALUATION

    Round Indicators

    • september 7 2018
    • Toronto, Canada
    • Couples

    achambers734

    “Great location, Nice hotel”


    After a horrible first couple of days in another property, it was a relief to get to a welcoming and beautiful hotel in the heart of the city. they had a room available for early check-in which was a great bonus, as we all know that they didn't have to. Although it was in the heart of Santa Cruz, it was not overly noisy at nights, and it was walking distance from the city centre and shops. Had a problem with the Air-con two days in with water leakage, but the staff wear amazing and moved us to another room without question. Thank you for making our stay in Tenerife so wonderful. The only downfall would be that the rooms are not very sound-proof as my partner and I was able to hear another couple late and night and early in the morning. Nother than that it was a near perfect stay.


    EVALUATION

    Round Indicators

    • september 7 2018
    • Santa Cruz de Tenerife, Spain
    • Family

    117Timmy

    “Very good hotel great location”


    All good clean hotel no issues.Reception very helpful when we needed assistance. Good location to a large park and nearby bars and metro station's along with shopping streets.Will return no issues at all.


    EVALUATION

    Round Indicators

    • august 26 2018
    • Couples

    Jens I

    “Good Price, Good location”


    Stayed for 10 days in vacation in August. We found the hotel very price worthy. Its possible to rent a car at the hotel and three is a garage. However the parking lots are limited, which can be good to know (we found a space further down the Rambla one night).


    Jose Luis S, Manager at Occidental Santa Cruz Contemporaneo, responded to this review
    Dear customer, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Santa Cruz Contemporáneo hotel and are delighted to read that we were able to match your expectations. We regret that the parking does not have all the seats that we would like for this reason we notify you on the internet. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Manuel R. Pérez Hotel Manager Assistant

    EVALUATION

    Round Indicators

    • august 6 2018
    • Solo travel

    Lusiano A

    “Vacanza Santa Cruz”


    The best hotel i found in Santa Cruz, only the air conditioning need to be fixed because was too slow not enough to cool my room, price was wonderfully not expensive at all, location was in few minutes from everything port center and mall, I never use the car by this hotel where I parked only.


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