Occidental Atenea Mar - Adults only

NelaG22, Director de Relaciones con Clientes в Occidental Atenea Mar - Adults only, ответил(а) на этот отзыв
 Dear guest, In Occidental we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We also would like to thank you for your highlight on the comfort of our beds because at Occidental we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Barcelona. Kind regards, Occidental Atenea Mar Team

NelaG22, Director de Relaciones con Clientes в Occidental Atenea Mar - Adults only, ответил(а) на этот отзыв
 Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Atenea Mar was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We also greatly appreciate your comments on the quality and variety of our breakfast buffet because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again we thank you for this very kind review of our hotel and we look forward to welcoming you again in the future. Kind regards, Occidental Atenea Mar Team

NelaG22, Director de Relaciones con Clientes в Occidental Atenea Mar - Adults only, ответил(а) на этот отзыв
 дорогой сэр Лидия Г, Большое спасибо за то, что поделились этим замечательным обзором вашего недавнего пребывания в Occidental Atenea Mar. Мы рады, что вам понравилось ваше пребывание и, безусловно, согласны с тем, что наш преданный персонал играет ключевую роль в общем опыте наших гостей. Вся команда очень много работает, чтобы обеспечить высокий уровень обслуживания и теплый, незабываемый опыт. Мы благодарим вас за любезные слова в адрес наших сотрудников. Мы рады, что все они внесли свой вклад в ваше благополучие во время вашего пребывания у нас, из команды по уборке, делая все возможное, чтобы обеспечить безупречное проживание и удобства в любое время, в нашей приемной, бассейне, ресторане и т. Д., А также мы ценим ваш ценный комментарий о нашей программе лояльности Mybarcelo, я очень рад узнать, что вам понравились преимущества и преимущества. Еще раз спасибо за этот теплый обзор вашего пребывания у нас, мы с нетерпением ждем вашего следующего визита. С наилучшими пожеланиями и до очень скоро Occidental Atenea Mar Team

NelaG22, Director de Relaciones con Clientes в Occidental Atenea Mar - Adults only, ответил(а) на этот отзыв
 Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Atenea Mar hotel with us and Tripadvisor readers. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to welcoming you again in the future. Best regards, Occidental Atenea Mar Team