Barceló Hotel Pool  Maya Colonial
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Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

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Barceló Maya Colonial

4.5/5 Round Indicators
| 7968 تعليقات النزلاء

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    Round Indicators
    Cynthia G 03/21/2019 عطلة مع الأصدقاء

    “Barcelo Maya Colonial”

    This is a beautiful resort. The beach is exceptional and the swim up pool bars are fun. This resort is very clean the landscaping is meticulous. The service and staff are exceptional and the food was great.
    Round Indicators
    Maps10928926090 ‪Cornwall‬, كندا. 03/21/2019 العائلة

    “Fantastic Trip!!”

    We went in a large group and everyone had a great time. Food was amazing, good quality and lots of variety. Most reservations were only available late but went early every night and always got in. Bought a pass for the wifi which had great range but could not activate 2nd device because i mis-spelled my username the first time so pay attention to this process. I would love to go back we had a great time, staff was very friendly and very fast service.

    استجاب Barceló C, Gerente في ‪Barcelo Maya Colonial‬, لهذا التعليق
     Dear Guest: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have the privilege and the honor to share with you again soon. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    Round Indicators
    Bubba50111 ‪Des Moines‬, ‪Iowa‬. 03/20/2019 زوجان

    “Great Service, Felt Like A King”

    My wife and I stayed at the Colonial March 9 thru March 16th. It was our 2nd stay, we stayed at the Palace our first time. I didn't see that their was a lot of difference in our stay at the Colonial with that of the Palace. Service at the resort is awesome. Grounds were immaculate. Food-I thought the buffets were good. I loved breakfast. We usually ate at the Tropical side. Alfredo Bacab was our waiter everyday and he is awesome. His helper Jorge also did a great job taking care of us. The churros are to die for. Great omelettes and the fried bananas were the bomb. Lunch we usually ate at one of the restaurants by the pools. Always found something good to eat. Evening buffets were good. I thought the buffets in the Caribe Beach sections had a better variety. Bolognese sauce is very good. Ala Cartes we ate at Tokyo, Marenostrum, Santa Fe, and La Fuente. All of the Ala Cartes were very good. The bowling alley has appetizers all the time. Take advantage of this. Ernesto the manager at the bowling alley is a great guy. Drinks- No problem find good things to drink. Ruth at the Colonial pool bar is my favorite bartender. Ruth makes a damn good Rum Runner. Tip your bartenders a dollar or two and they will take very good care of you. Beach and Pools- We never had any problem finding chairs. Be careful of the rocks on the beach. Can't always see where they are and they are hard on the feet. Pool was the perfect temperature. The Tropical pool was usually more lively and had music. The Colonial pool was more quiet and laid back. Went to the Sandara Pool party one day and had a great time. I thought I might regret stay at Barcelo during the Sundara Music Festival, but I was proven wrong. Other than a little loud music at night, it was uneventful. The young people that came to Barcelo for the festival were nothing but respectful. We went to Playa for a day to do a little shopping. Never felt unsafe anytime I was there. Did a snorkeling tour with Dressel Dive shop. Saw turtles, stingrays and a ton of different fish. Emily was the tour leader and she is a great kid. All the people at Dressel were very helpful. I totally understand why people come to Barcelo year after year. Service is fantastic, the beach is great, grounds are clean, beds are comfortable, food is good, drinks are awesome. Starting to save money for next adventure and I hope the new adults only section is open for my next trip. Bubba

    استجاب Barceló C, Gerente في ‪Barcelo Maya Colonial‬, لهذا التعليق
     Dear Bubba50111: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that we offer. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We hope that we will have the opportunity to welcome you back to the resort and make your stay nothing but a pleasurable experience. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    Round Indicators
    Mary G Fargo. 03/20/2019 عطلة مع الأصدقاء

    “Barcelo Colonial”

    We traveled with 6 adults and 5 children ages 11 & 14. Positive: Snorkeling with the sea turtles was an amazing experience. Get out there early in the morning when the turtles are closer to shore. Many large pools and we never felt crowded. Lots of loungers by the pool, so there was always a place to sit. Buffets were large and varied. It's still a typical all inclusive buffet where you do get tired of the same food, but overall one of the better buffets in my experience at different resorts. Al a cart restaurants: Toyko - lots of food with your meal...your choice sushi appetizer and soup or salad, main entree & dessert. All were delicious. Very fun environment with the hibachi grill. Marenostrom - seafood. Overall it was good. The lobster was only a tail with about 3 bites of meat and it was very mushy. The salmon was a large portion and cooked tender and moist. Capri - Italian. The rack of lamb was delicious and cooked to perfection. You get a trip to the salad bar and dessert. Evening shows: Lots of variety and talent. Definitely worth watching. Grounds: Beautiful and well kept. We loved the large resorts for evening walks. Bartenders: Luis, Juan Poot & Ruth were awesome! Very friendly and kept the drinks flowing! They will treat you very well. Negative: I would have given the resort a 5 star rating except for these couple issues Rooms: EXTREMELY humid. Bedding was always damp and so were your clothes. This is our 5th resort we have stayed at and this is the only one where the rooms were so damp. I brought 3 bags of damp rid and they didn't help at all. Noise: Sundara concert was there for 3 days of our trip. The music was so loud you could hear it from the Beach resort end to the inside of our rooms at the colonial. You could also hear the entertainment at the Theatre in your rooms. I'm torn about returning as the resort is big and beautiful, but the humid rooms & noise level was very disappointing.

    استجاب Barceló C, Gerente في ‪Barcelo Maya Colonial‬, لهذا التعليق
     Dear Mary: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that we offer. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We hope that we will have the opportunity to welcome you back to the resort and make your stay nothing but a pleasurable experience. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    Round Indicators
    Jeffrey H Waxhaw NC. 03/20/2019 عطلة مع الأصدقاء

    “Great Hotel”

    This was our 3rd time at the Barcelo Maya Resort in Mexico. We stayed from March 9th to March 16th with a group of 21. The resort and beach area are absolutely beautiful and the buffet staff are very friendly. It is hard to get drinks at the pool bar due to large amount of guest and only a few bar tenders. The staff works hard with getting staff to interact during the day with different activities. Our adventure on the resort Catamaran was the highlight of the trip. Besides the check in and check out process taking so long the rest of the staff is incredible.

    استجاب Barceló C, Gerente في ‪Barcelo Maya Colonial‬, لهذا التعليق
     Dear Jeffrey: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend here. I appreciate your positive notes I was very happy to read that you liked the facilities, food and services that we offer. We hope that we will have the opportunity to welcome you back to the resort and make your stay nothing but a pleasurable experience. Warmest Regards La Gerencia maya.colonial.jrec@barcelo.com

    تقييم

    Round Indicators

    • مارس 21 2019
    • عطلة مع الأصدقاء

    Cynthia G

    “Barcelo Maya Colonial”


    This is a beautiful resort. The beach is exceptional and the swim up pool bars are fun. This resort is very clean the landscaping is meticulous. The service and staff are exceptional and the food was great.


    تقييم

    Round Indicators

    • مارس 21 2019
    • ‪Cornwall‬, كندا
    • العائلة

    Maps10928926090

    “Fantastic Trip!!”


    We went in a large group and everyone had a great time. Food was amazing, good quality and lots of variety. Most reservations were only available late but went early every night and always got in. Bought a pass for the wifi which had great range but could not activate 2nd device because i mis-spelled my username the first time so pay attention to this process. I would love to go back we had a great time, staff was very friendly and very fast service.


    استجاب Barceló C, Gerente في ‪Barcelo Maya Colonial‬, لهذا التعليق
    Dear Guest: On behalf of our hotel, we would like to thank you for coming to Barcelo Maya Colonial hotel; we also want to thank you for your significant opinion which is very important for us to improve our services and products . we glad you have a good time during your vacations in our hotel. we hope to have the privilege and the honor to share with you again soon. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    تقييم

    Round Indicators

    • مارس 20 2019
    • ‪Des Moines‬, ‪Iowa‬
    • زوجان

    Bubba50111

    “Great Service, Felt Like A King”


    My wife and I stayed at the Colonial March 9 thru March 16th. It was our 2nd stay, we stayed at the Palace our first time. I didn't see that their was a lot of difference in our stay at the Colonial with that of the Palace. Service at the resort is awesome. Grounds were immaculate. Food-I thought the buffets were good. I loved breakfast. We usually ate at the Tropical side. Alfredo Bacab was our waiter everyday and he is awesome. His helper Jorge also did a great job taking care of us. The churros are to die for. Great omelettes and the fried bananas were the bomb. Lunch we usually ate at one of the restaurants by the pools. Always found something good to eat. Evening buffets were good. I thought the buffets in the Caribe Beach sections had a better variety. Bolognese sauce is very good. Ala Cartes we ate at Tokyo, Marenostrum, Santa Fe, and La Fuente. All of the Ala Cartes were very good. The bowling alley has appetizers all the time. Take advantage of this. Ernesto the manager at the bowling alley is a great guy. Drinks- No problem find good things to drink. Ruth at the Colonial pool bar is my favorite bartender. Ruth makes a damn good Rum Runner. Tip your bartenders a dollar or two and they will take very good care of you. Beach and Pools- We never had any problem finding chairs. Be careful of the rocks on the beach. Can't always see where they are and they are hard on the feet. Pool was the perfect temperature. The Tropical pool was usually more lively and had music. The Colonial pool was more quiet and laid back. Went to the Sandara Pool party one day and had a great time. I thought I might regret stay at Barcelo during the Sundara Music Festival, but I was proven wrong. Other than a little loud music at night, it was uneventful. The young people that came to Barcelo for the festival were nothing but respectful. We went to Playa for a day to do a little shopping. Never felt unsafe anytime I was there. Did a snorkeling tour with Dressel Dive shop. Saw turtles, stingrays and a ton of different fish. Emily was the tour leader and she is a great kid. All the people at Dressel were very helpful. I totally understand why people come to Barcelo year after year. Service is fantastic, the beach is great, grounds are clean, beds are comfortable, food is good, drinks are awesome. Starting to save money for next adventure and I hope the new adults only section is open for my next trip. Bubba


    استجاب Barceló C, Gerente في ‪Barcelo Maya Colonial‬, لهذا التعليق
    Dear Bubba50111: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that we offer. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We hope that we will have the opportunity to welcome you back to the resort and make your stay nothing but a pleasurable experience. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    تقييم

    Round Indicators

    • مارس 20 2019
    • Fargo
    • عطلة مع الأصدقاء

    Mary G

    “Barcelo Colonial”


    We traveled with 6 adults and 5 children ages 11 & 14. Positive: Snorkeling with the sea turtles was an amazing experience. Get out there early in the morning when the turtles are closer to shore. Many large pools and we never felt crowded. Lots of loungers by the pool, so there was always a place to sit. Buffets were large and varied. It's still a typical all inclusive buffet where you do get tired of the same food, but overall one of the better buffets in my experience at different resorts. Al a cart restaurants: Toyko - lots of food with your meal...your choice sushi appetizer and soup or salad, main entree & dessert. All were delicious. Very fun environment with the hibachi grill. Marenostrom - seafood. Overall it was good. The lobster was only a tail with about 3 bites of meat and it was very mushy. The salmon was a large portion and cooked tender and moist. Capri - Italian. The rack of lamb was delicious and cooked to perfection. You get a trip to the salad bar and dessert. Evening shows: Lots of variety and talent. Definitely worth watching. Grounds: Beautiful and well kept. We loved the large resorts for evening walks. Bartenders: Luis, Juan Poot & Ruth were awesome! Very friendly and kept the drinks flowing! They will treat you very well. Negative: I would have given the resort a 5 star rating except for these couple issues Rooms: EXTREMELY humid. Bedding was always damp and so were your clothes. This is our 5th resort we have stayed at and this is the only one where the rooms were so damp. I brought 3 bags of damp rid and they didn't help at all. Noise: Sundara concert was there for 3 days of our trip. The music was so loud you could hear it from the Beach resort end to the inside of our rooms at the colonial. You could also hear the entertainment at the Theatre in your rooms. I'm torn about returning as the resort is big and beautiful, but the humid rooms & noise level was very disappointing.


    استجاب Barceló C, Gerente في ‪Barcelo Maya Colonial‬, لهذا التعليق
    Dear Mary: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I appreciate your positive notes about the Hotel, and I was very happy to read that you liked the services that we offer. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We hope that we will have the opportunity to welcome you back to the resort and make your stay nothing but a pleasurable experience. Best Regards La Gerencia maya.colonial.jrec@barcelo.com

    تقييم

    Round Indicators

    • مارس 20 2019
    • Waxhaw NC
    • عطلة مع الأصدقاء

    Jeffrey H

    “Great Hotel”


    This was our 3rd time at the Barcelo Maya Resort in Mexico. We stayed from March 9th to March 16th with a group of 21. The resort and beach area are absolutely beautiful and the buffet staff are very friendly. It is hard to get drinks at the pool bar due to large amount of guest and only a few bar tenders. The staff works hard with getting staff to interact during the day with different activities. Our adventure on the resort Catamaran was the highlight of the trip. Besides the check in and check out process taking so long the rest of the staff is incredible.


    استجاب Barceló C, Gerente في ‪Barcelo Maya Colonial‬, لهذا التعليق
    Dear Jeffrey: On behalf of Barcelo Maya Colonial staff, I would like to thank you for taking the time to give your comments following your stay with us. I can see you and your family have enjoyed every time you spend here. I appreciate your positive notes I was very happy to read that you liked the facilities, food and services that we offer. We hope that we will have the opportunity to welcome you back to the resort and make your stay nothing but a pleasurable experience. Warmest Regards La Gerencia maya.colonial.jrec@barcelo.com

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