Barceló Hotel Pool  Maya Beach
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Map and location

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78.7 km  Cancun International Airport 

0 m Chac Halal Beach

35 km Tulum archaeological site

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

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Barceló Maya Beach

4.5/5 Round Indicators
| 10648 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

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التصفية حسب:

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    Round Indicators
    AG8520 VA. 01/21/2019 عطلة مع الأصدقاء

    “Great concert venue and great staff”

    We have been coming to Barcelo Maya Beach for the past few years to see the three-day Dead show and have loved every minute of our trip! A big part of this is due to the staff - everyone is so friendly and really tries to ensure everything is convenient and enjoyable. Specifically, Id like to call out Luz Mar - there are not enough positive words to describe her! We have seen Luz each year and she not only remembers us, but goes out of her way to make sure we are taken care! Any little hiccup (and with a huge three- day event, there are bound to be a few), Luz is ALWAYS there to make things better! Whether its dinner reservation, a friendly face to ask questions, wireless codes, room changes, Luz never disappoints. She takes the time to ensure each guest fully understands what is available to do on the property, much of which I had no idea was even an option! We certainly will continue to come back each year the show is held, but it's because of people like Luz Mar that we will choose the Barcelo, over other nearby resorts. Thanks for another GREAT vacation! We love you, Luz!
    Round Indicators
    ImDougLogan 01/20/2019 العائلة

    “Pretty good”

    Second time back to this resort after being married here in 2010, this time with kids! They loved the pools and had a great time. Room cleaning could have been better during the week, but otherwise no real issues with the resort.
    Round Indicators
    mymyheyhay ‪Southwick‬, ماساتشوستس. 01/20/2019 عطلة مع الأصدقاء

    “Ivan Uh waiter at Maya Beach”

    We had an excellent waiter named Ivan Uh who was always smiling, hard-working, and knew what we needed to drink before we even sat down. He made our stay much more enjoyable! We were there for a concert event, Ivan also was a server at that event. He knew what we wanted and brought cold beer our way. 😉
    Round Indicators
    GaryHarper Toronto. 01/20/2019 العائلة

    “Awesome!”

    This is my 3rd time in Mexico but certainly not my 1st All-Inclusive and so it says a lot when I say this is the very best one I have had the pleasure of staying at. :-) I am on the discerning side so If you don't love this place then I feel sorry for you as there must be something wrong alright ;-) I could go on and on but it really ticks all the important boxes...I hope I can get back again. We were part of my nephews The Harper wedding so many of us there and we all had an "Awesome" Time. Thanks, Barcelo for the amazing time and memories :-) Shoutout to the wonderful service staff :-) Nice lady name is Poonti(close) Beach Bar night server by the tulips.
    Round Indicators
    mamasveta2018 سان دييجو, كاليفورنيا. 01/19/2019 العائلة

    “All inclusive family resort ( positives, so-so and negatives)”

    Positives: Grounds are beautiful with clean pools and lots of palm trees on the beach. Excellent hibachi restaurants and buffet restaurants. So-so: Sand on the beach is very thin with lots of rocks and the beach is always full of seaweed. In order to get to swim in the ocean you need to walk through 12-15 feet of seaweed. Rest of the restaurants OK, was really disappointed with Mexican restaurant ( both food and service). Negatives: Room that we booked for 2 adults and 2 children with 2 separate beds was not available for another 4 days ( I booked 6 months in advance) so we end up with one king size bed which me, my husband and our 11 year old daughter had to share and our 17 year old was sleeping on small daybed. When I called to enquire on the room after 4 days, they told me that the room l booked will be available in 2 days at the other sister property, so at that point I gave up and we stayed in the same room till the end of our 2 weeks vacation. I carelessly left my very nice VS bra on the armchair and it magically disappeared after the cleaning people tidied up the room. I complained to the boss of the cleaning crew, they made report ( which took 1.5 hrs and did not have any follow up) and 2 days later both of my daughters nice sunglasses also magically disappeared. It is very sad that you cannot leave anything of value in the room where you stay. All together it was a nice vacation, but I will not return to Barcelo.

    تقييم

    Round Indicators

    • يناير 21 2019
    • VA
    • عطلة مع الأصدقاء

    AG8520

    “Great concert venue and great staff”


    We have been coming to Barcelo Maya Beach for the past few years to see the three-day Dead show and have loved every minute of our trip! A big part of this is due to the staff - everyone is so friendly and really tries to ensure everything is convenient and enjoyable. Specifically, Id like to call out Luz Mar - there are not enough positive words to describe her! We have seen Luz each year and she not only remembers us, but goes out of her way to make sure we are taken care! Any little hiccup (and with a huge three- day event, there are bound to be a few), Luz is ALWAYS there to make things better! Whether its dinner reservation, a friendly face to ask questions, wireless codes, room changes, Luz never disappoints. She takes the time to ensure each guest fully understands what is available to do on the property, much of which I had no idea was even an option! We certainly will continue to come back each year the show is held, but it's because of people like Luz Mar that we will choose the Barcelo, over other nearby resorts. Thanks for another GREAT vacation! We love you, Luz!


    تقييم

    Round Indicators

    • يناير 20 2019
    • العائلة

    ImDougLogan

    “Pretty good”


    Second time back to this resort after being married here in 2010, this time with kids! They loved the pools and had a great time. Room cleaning could have been better during the week, but otherwise no real issues with the resort.


    تقييم

    Round Indicators

    • يناير 20 2019
    • ‪Southwick‬, ماساتشوستس
    • عطلة مع الأصدقاء

    mymyheyhay

    “Ivan Uh waiter at Maya Beach”


    We had an excellent waiter named Ivan Uh who was always smiling, hard-working, and knew what we needed to drink before we even sat down. He made our stay much more enjoyable! We were there for a concert event, Ivan also was a server at that event. He knew what we wanted and brought cold beer our way. 😉


    تقييم

    Round Indicators

    • يناير 20 2019
    • Toronto
    • العائلة

    GaryHarper

    “Awesome!”


    This is my 3rd time in Mexico but certainly not my 1st All-Inclusive and so it says a lot when I say this is the very best one I have had the pleasure of staying at. :-) I am on the discerning side so If you don't love this place then I feel sorry for you as there must be something wrong alright ;-) I could go on and on but it really ticks all the important boxes...I hope I can get back again. We were part of my nephews The Harper wedding so many of us there and we all had an "Awesome" Time. Thanks, Barcelo for the amazing time and memories :-) Shoutout to the wonderful service staff :-) Nice lady name is Poonti(close) Beach Bar night server by the tulips.


    تقييم

    Round Indicators

    • يناير 19 2019
    • سان دييجو, كاليفورنيا
    • العائلة

    mamasveta2018

    “All inclusive family resort ( positives, so-so and negatives)”


    Positives: Grounds are beautiful with clean pools and lots of palm trees on the beach. Excellent hibachi restaurants and buffet restaurants. So-so: Sand on the beach is very thin with lots of rocks and the beach is always full of seaweed. In order to get to swim in the ocean you need to walk through 12-15 feet of seaweed. Rest of the restaurants OK, was really disappointed with Mexican restaurant ( both food and service). Negatives: Room that we booked for 2 adults and 2 children with 2 separate beds was not available for another 4 days ( I booked 6 months in advance) so we end up with one king size bed which me, my husband and our 11 year old daughter had to share and our 17 year old was sleeping on small daybed. When I called to enquire on the room after 4 days, they told me that the room l booked will be available in 2 days at the other sister property, so at that point I gave up and we stayed in the same room till the end of our 2 weeks vacation. I carelessly left my very nice VS bra on the armchair and it magically disappeared after the cleaning people tidied up the room. I complained to the boss of the cleaning crew, they made report ( which took 1.5 hrs and did not have any follow up) and 2 days later both of my daughters nice sunglasses also magically disappeared. It is very sad that you cannot leave anything of value in the room where you stay. All together it was a nice vacation, but I will not return to Barcelo.


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