Barceló Hotel Pool  Tucancún Beach
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Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo ,   México  


Places of Interest

18.9 km Cancun International Airport

6 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

0 km Tucancún beach

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Occidental Tucancún

4.0/5 Round Indicators
| 6459 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


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ممتاز

44% Complete

2844

جيد جدًا

31% Complete

2013

مُرضي

14% Complete

907

سيئ

6% Complete

412

سيئ جدًا¡

4% Complete

283

التصفية حسب:

ترتيب حسب

    Round Indicators
    Lovely M 09/17/2018 عطلة مع الأصدقاء

    “Girls trip”

    From the moment we got there staff was great, brought us drinks upon arrival and we even got upgraded to a room with an Ocean View. Food however was mediocre but our waiter Hector Nava was great, he made our meals a bit more appetizing. The best bartender at the resort was Alberto Martinez (pool bar upstairs), he definitely deserves 5 STARS! He always had a smile on his face, always so cheerful, nice and friendly. He made sure we had the best drinks and never left our glasses empty. His partner Cesar Mondragon was great as well. The bartenders in the lobby bar were not so friendly and at times didn’t even want to make our drinks. The pools were nice with crystal clear blue water. It would’ve been more enjoyable if they had music in the lobby bar and all of the pools but they only had music and activities at the main pool. This resort overall wasn’t too bad for the price we paid.
    Round Indicators
    ssysavath ‪Fort Worth‬, تكساس. 09/17/2018 عطلة مع الأصدقاء

    “Girls trip in September 2018”

    This was our annual girls trip to Cancun. We love Alberto Martinez our bartender at the pool. He cater to us the entire time. Cesar Mondragon is awesome as well. The bartender in the lobby is not so good. He looks mad all the time, with no sense of humor. The food during our stay was not as we expected. We also love our waiter Hector Nova. He is awesome!!!!
    Round Indicators
    OlgaM4K2R4 09/16/2018 مسافر بمفرده

    “Cancun and Islas Mujeres”

    Nice Hotel, Beautiful Scenery, 3 pools, to swim around 7 night looking at the palms and listen to the ocean waves, staff really friendly and helpful, always Hola Buenos Dias, Good Choices at Restaurants, Room Nice and Clean, Minibar always full with my selection no sugary drinks, Buses to Downtown for souvenirs and Tortuga Beach for Ferry to Island Women. Enjoyed beach only early in the morning and evenings seaweed this time of year?, Beautiful sandy beach for walking and sunsets.

    استجاب ASISTENTEGERENCIAL, Asistente de Gerencia. في ‪Occidental Tucancun‬, لهذا التعليق
     Dear OlgaM4K2R4: We appreciate your opinion about your vacation at our hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay. We hope to have the pleasure of receiving you again on your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    Round Indicators
    gerryladwig تورونتو, كندا. 09/14/2018 مسافر بمفرده

    “Wonderful Week at Occidental Tucancun”

    Had a great week at the Occidental Tucancun! Staff very friendly. Food was plentiful and excellent, as were drinks. Didn't have any gastro issues. Felt well taken care of by staff. Wonderful beach and swimming. Lifeguards took their duties seriously! :) Room was HUGE, with king size bed. :) Hotel well located in middle of Zona Hotelera. Would definitely come back.

    استجاب ASISTENTEGERENCIAL, Asistente de Gerencia. في ‪Occidental Tucancun‬, لهذا التعليق
     Dear gerryladwig: We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We hope to have the pleasure of receiving you on your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    Round Indicators
    taniardz دالاس, تكساس. 09/12/2018 العائلة

    “Occidental Tucancun”

    I enjoyed my stay at this hotel. It had day and night entertainment. Music and entertainment around the pool area with activities. Has 3 pools, 2 of them for all ages, 1 for only Adults. Easy access to bar area, restaurant has lots of option and buffet. We went on a family trip for Labor day weekend and everyone enjoyed. I had all inclusive, but my package didn't have room service I had to pay for that and no free wifi. Other than that everything was great. I will stay there again.

    استجاب ASISTENTEGERENCIAL, Asistente de Gerencia. في ‪Occidental Tucancun‬, لهذا التعليق
     Dear taniardz: We appreciate your opinion about your vacation at our hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay. We hope to have the opportunity to receive you on your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    تقييم

    Round Indicators

    • سبتمبر 17 2018
    • عطلة مع الأصدقاء

    Lovely M

    “Girls trip”


    From the moment we got there staff was great, brought us drinks upon arrival and we even got upgraded to a room with an Ocean View. Food however was mediocre but our waiter Hector Nava was great, he made our meals a bit more appetizing. The best bartender at the resort was Alberto Martinez (pool bar upstairs), he definitely deserves 5 STARS! He always had a smile on his face, always so cheerful, nice and friendly. He made sure we had the best drinks and never left our glasses empty. His partner Cesar Mondragon was great as well. The bartenders in the lobby bar were not so friendly and at times didn’t even want to make our drinks. The pools were nice with crystal clear blue water. It would’ve been more enjoyable if they had music in the lobby bar and all of the pools but they only had music and activities at the main pool. This resort overall wasn’t too bad for the price we paid.


    تقييم

    Round Indicators

    • سبتمبر 17 2018
    • ‪Fort Worth‬, تكساس
    • عطلة مع الأصدقاء

    ssysavath

    “Girls trip in September 2018”


    This was our annual girls trip to Cancun. We love Alberto Martinez our bartender at the pool. He cater to us the entire time. Cesar Mondragon is awesome as well. The bartender in the lobby is not so good. He looks mad all the time, with no sense of humor. The food during our stay was not as we expected. We also love our waiter Hector Nova. He is awesome!!!!


    تقييم

    Round Indicators

    • سبتمبر 16 2018
    • مسافر بمفرده

    OlgaM4K2R4

    “Cancun and Islas Mujeres”


    Nice Hotel, Beautiful Scenery, 3 pools, to swim around 7 night looking at the palms and listen to the ocean waves, staff really friendly and helpful, always Hola Buenos Dias, Good Choices at Restaurants, Room Nice and Clean, Minibar always full with my selection no sugary drinks, Buses to Downtown for souvenirs and Tortuga Beach for Ferry to Island Women. Enjoyed beach only early in the morning and evenings seaweed this time of year?, Beautiful sandy beach for walking and sunsets.


    استجاب ASISTENTEGERENCIAL, Asistente de Gerencia. في ‪Occidental Tucancun‬, لهذا التعليق
    Dear OlgaM4K2R4: We appreciate your opinion about your vacation at our hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay. We hope to have the pleasure of receiving you again on your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    تقييم

    Round Indicators

    • سبتمبر 14 2018
    • تورونتو, كندا
    • مسافر بمفرده

    gerryladwig

    “Wonderful Week at Occidental Tucancun”


    Had a great week at the Occidental Tucancun! Staff very friendly. Food was plentiful and excellent, as were drinks. Didn't have any gastro issues. Felt well taken care of by staff. Wonderful beach and swimming. Lifeguards took their duties seriously! :) Room was HUGE, with king size bed. :) Hotel well located in middle of Zona Hotelera. Would definitely come back.


    استجاب ASISTENTEGERENCIAL, Asistente de Gerencia. في ‪Occidental Tucancun‬, لهذا التعليق
    Dear gerryladwig: We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our customers and we are delighted to hear that you enjoyed your vacation at the hotel. We continually strive to offer the best quality and ensure that all our guests return home with beautiful memories of their vacations. We hope to have the pleasure of receiving you on your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    تقييم

    Round Indicators

    • سبتمبر 12 2018
    • دالاس, تكساس
    • العائلة

    taniardz

    “Occidental Tucancun”


    I enjoyed my stay at this hotel. It had day and night entertainment. Music and entertainment around the pool area with activities. Has 3 pools, 2 of them for all ages, 1 for only Adults. Easy access to bar area, restaurant has lots of option and buffet. We went on a family trip for Labor day weekend and everyone enjoyed. I had all inclusive, but my package didn't have room service I had to pay for that and no free wifi. Other than that everything was great. I will stay there again.


    استجاب ASISTENTEGERENCIAL, Asistente de Gerencia. في ‪Occidental Tucancun‬, لهذا التعليق
    Dear taniardz: We appreciate your opinion about your vacation at our hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay. We hope to have the opportunity to receive you on your next visit to Cancun. Best regards, Paulina Arroyo Management Assistant.

    Barceló Hotel Pool  Tucancún Beach

    Occidental Tucancún, an All Inclusive paradise in Cancun.

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