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Barceló Solymar Arenas Blancas Resort Hotel Pool Views
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Map and location

Carretera Las Américas, Km. 3   Varadero ,   Cuba  


Places of Interest

28 km Varadero Airport

4 km Varadero Golf Course

0 km Varadero

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Prizes and awards

Guest reviews.

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Barceló Solymar

3.5/5 Round Indicators
| 7898 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

22% Complete

1742

Very good

33% Complete

2681

Average

19% Complete

1556

Poor

12% Complete

991

Very poor

11% Complete

928

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    Round Indicators
    jolantag536 04/20/2019 Couples

    “About Resort”

    Nice clean Resort ,room service 👍👍👍restaurant buffet one with variety of different food , roasted beef chicken turkey 👍,surprisingly lots of vegetables and seafood, shrimps,3-4 kinds of fish ,nice people giving as they're not part of service but as part of friends😊,pool bar no wonder ,the busiest one LALA,MORGAN,DAVID, ALOSCHA ,best cocktails, beautiful vacation ,stress free all needs being fulfilled by Management, thank You, most beautifully beach in Cuba 👍,it's Cuba all the best as long ,not counting for luxury Carabiean expectations
    Round Indicators
    Logan009 04/19/2019 Couples

    “Outdated Resort”

    I have been at the Barcelo Solymar twice before my 3rd visit (and last) at this resort. From my experience it is outdated! The website shows what I experienced 10 years ago! This hotel has horrible service now, mould everywhere, water leaking by the light fixture in the bathroom (other rooms as well), no locks on your patio doors! Beds that are broken, springs popping out, your main door doesn’t lock properly when leaving your room so you have to slam it at least 3 times so it locks. The food is no longer good at all. The towel service they offer... not available so you are stuck with your beach towel the whole 7 days. The wifi.... a joke! Good luck getting connection and once you do the card they sell you are for 1hr but they end faster then 1hr. Gym has broken equipment. Salon was emptied out the second day we got there. The a la cartes are bad and the Italian one in the resorts has leaking air conditioners all over the floor, ceiling falling apart. The room bathrooms have a sewage smell coming from them on and off.. really gross. The Staff is rude. Specially front desk. The beach hut they had where they served drinks is no longer there. Neither is the beach fire pitt where they use to bbq food. No beach activities. Security guards on the beach and life guards hitting on you and trying to sell cigars etc. People screaming and yelling in the lobby after midnight partying and management does nothing about it. DO NOT GO TO THIS RESORT!!! TRUST ME. It’s a disaster ever since the resort next door took over management at the Solymar. Do not waste your money here! I give it a 1 star only because they can’t ruin the beachfront. It’s too expensive for what they actually offer. It wont allow me to post the pictures. How convenient.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola! Although we sincerely regret your disappointment with your stay in our Barceló Solymar, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. guest services

    Round Indicators
    Lenzzzzz 04/17/2019 Couples

    “Don't stay here.”

    The only good thing about this hotel is the beach. I have been to Cuba many times. I will never stay here again. I got back on April 15. The food was so, so bad we would leave to have dinner. There is no beach bar, so you have to walk so far to get a drink. You can't find a drink anywhere after 11pm. All the bars close. I was at this hotel 5 years ago. It's gone down hill. It isn't even a party place anymore. I think Memories is where the young crowd goes now. This place sucks. Stay away. It's so bad.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola! Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Solymar hotel Guest services

    Round Indicators
    Wendy B Bunbury, Australia. 04/15/2019 Couples

    “Never again”

    We have been travelling for 7 mths, and have also traveled widely before and this is the worst place we have stayed in. The shower was luke warm, the room overlooked the pool and was noisy. Of the 5 lifts available, only 1 worked and even that one broke down for a short time which meant a 4 flight walk up and down. The food was almost inedible. The buffet food was overcooked and dry or soggy, the staff were unfriendly and were never around to reset tables and provide cutlery or condiments. Once I was asked if I wanted coffee to which I said yes and she never returned. The precooked eggs were rubbery. The toaster broke down and was out of action for one breakfast. Some of the other guests were quite unruly and drunk most of the time, either passed out in the corridor or throwing up in the lobby. Internet was slow and only available for an hour at a time in the lobby. The beach was lovely.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! We were very disappointed to read your experience during your stay in our Barceló Solymar hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Guest Services

    Round Indicators
    Clarencebonetripadvi Mission, Canada. 04/14/2019

    “Cuban people very nice”

    First trip to Cuba in 09...Took Canadian cash and got money exchanged to cuba convertible peso..Every hotel had there own bank..They charged a small amount for exchange..There was no internet for us to use..

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Solymar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Guest Services

    EVALUATION

    Round Indicators

    • april 20 2019
    • Couples

    jolantag536

    “About Resort”


    Nice clean Resort ,room service 👍👍👍restaurant buffet one with variety of different food , roasted beef chicken turkey 👍,surprisingly lots of vegetables and seafood, shrimps,3-4 kinds of fish ,nice people giving as they're not part of service but as part of friends😊,pool bar no wonder ,the busiest one LALA,MORGAN,DAVID, ALOSCHA ,best cocktails, beautiful vacation ,stress free all needs being fulfilled by Management, thank You, most beautifully beach in Cuba 👍,it's Cuba all the best as long ,not counting for luxury Carabiean expectations


    EVALUATION

    Round Indicators

    • april 19 2019
    • Couples

    Logan009

    “Outdated Resort”


    I have been at the Barcelo Solymar twice before my 3rd visit (and last) at this resort. From my experience it is outdated! The website shows what I experienced 10 years ago! This hotel has horrible service now, mould everywhere, water leaking by the light fixture in the bathroom (other rooms as well), no locks on your patio doors! Beds that are broken, springs popping out, your main door doesn’t lock properly when leaving your room so you have to slam it at least 3 times so it locks. The food is no longer good at all. The towel service they offer... not available so you are stuck with your beach towel the whole 7 days. The wifi.... a joke! Good luck getting connection and once you do the card they sell you are for 1hr but they end faster then 1hr. Gym has broken equipment. Salon was emptied out the second day we got there. The a la cartes are bad and the Italian one in the resorts has leaking air conditioners all over the floor, ceiling falling apart. The room bathrooms have a sewage smell coming from them on and off.. really gross. The Staff is rude. Specially front desk. The beach hut they had where they served drinks is no longer there. Neither is the beach fire pitt where they use to bbq food. No beach activities. Security guards on the beach and life guards hitting on you and trying to sell cigars etc. People screaming and yelling in the lobby after midnight partying and management does nothing about it. DO NOT GO TO THIS RESORT!!! TRUST ME. It’s a disaster ever since the resort next door took over management at the Solymar. Do not waste your money here! I give it a 1 star only because they can’t ruin the beachfront. It’s too expensive for what they actually offer. It wont allow me to post the pictures. How convenient.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola! Although we sincerely regret your disappointment with your stay in our Barceló Solymar, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. guest services

    EVALUATION

    Round Indicators

    • april 17 2019
    • Couples

    Lenzzzzz

    “Don't stay here.”


    The only good thing about this hotel is the beach. I have been to Cuba many times. I will never stay here again. I got back on April 15. The food was so, so bad we would leave to have dinner. There is no beach bar, so you have to walk so far to get a drink. You can't find a drink anywhere after 11pm. All the bars close. I was at this hotel 5 years ago. It's gone down hill. It isn't even a party place anymore. I think Memories is where the young crowd goes now. This place sucks. Stay away. It's so bad.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola! Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Solymar hotel Guest services

    EVALUATION

    Round Indicators

    • april 15 2019
    • Bunbury, Australia
    • Couples

    Wendy B

    “Never again”


    We have been travelling for 7 mths, and have also traveled widely before and this is the worst place we have stayed in. The shower was luke warm, the room overlooked the pool and was noisy. Of the 5 lifts available, only 1 worked and even that one broke down for a short time which meant a 4 flight walk up and down. The food was almost inedible. The buffet food was overcooked and dry or soggy, the staff were unfriendly and were never around to reset tables and provide cutlery or condiments. Once I was asked if I wanted coffee to which I said yes and she never returned. The precooked eggs were rubbery. The toaster broke down and was out of action for one breakfast. Some of the other guests were quite unruly and drunk most of the time, either passed out in the corridor or throwing up in the lobby. Internet was slow and only available for an hour at a time in the lobby. The beach was lovely.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! We were very disappointed to read your experience during your stay in our Barceló Solymar hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Guest Services

    EVALUATION

    Round Indicators

    • april 14 2019
    • Mission, Canada

    Clarencebonetripadvi

    “Cuban people very nice”


    First trip to Cuba in 09...Took Canadian cash and got money exchanged to cuba convertible peso..Every hotel had there own bank..They charged a small amount for exchange..There was no internet for us to use..


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Solymar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . Guest Services

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

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    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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