Barceló Hotel Bar Terrace  Santo Domingo
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Barceló Santo Domingo

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Places of Interest

29.2 km Santo Domingo Airport

5 km National Theatre

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.0/5 Round Indicators
| 1692 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

54% Complete

928

Very good

24% Complete

419

Average

9% Complete

164

Poor

5% Complete

99

Very poor

4% Complete

82

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    Round Indicators
    MiguelTenere Hollywood, Florida. 07/16/2018 Business

    “Good but not excellent”

    Very good hotel, located close or at the center, little complicated with the traffic. good for business, I will not recommend for pleasure. more of a business hotel with good entertainment inside the hotel.

    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Mr. Tenere: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable experiences to our guests. Although the traffic can be a little complicated as point out, we are glad to read that you really enjoyed our unbeatable location and also the varied entertainment. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for choosing our hotel and very much look forward to having the opportunity to serve you again in the future. Best regards, Liana Contreras

    Round Indicators
    sayuripons Hialeah, Florida. 07/16/2018 Couples

    “Love this place”

    i highly recommend it, from the moment you walk in you feel safe and welcome. staff are friendly. The shower Oh my god the shower is amazing and the bed, is one of those you can sleep all day long. The entertainment was good they have a small Cigar bar next to the hotel, the you can walk too, feel extremely safe, nice music, and drinks.

    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Guest: Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed. The entire team works very hard to ensure that we deliver a high standard of service. We are pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times and also grateful for your highlight on the quality of the entertainment program during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Liana Contreras

    Round Indicators
    esionery Santo Domingo, Dominican Republic. 07/04/2018 Business

    “Some Up and Down with this hotel.....”

    Good: my room was very nice, the maids where very helpful and friendly, the pool is great even the pool people should learn about manners, all of them are very unpolite and treat the customers like they are making us a favor but this is not even the bad. BAD: Dont ever even think about going inside what is called the piano bar but really is a some seedy and despicable night club, where they have hookers offering they services without any shame, after i finished my first and very bad made drink i decided to go, very bad experience.

    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
     Dear Mr. Nery: We first would like to thank you for choosing our Barceló Santo Domingo hotel and for sharing your comments on your experience among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Also, we thank you for pointing out the kindness and enthusiasm of our housekeeping staff. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enormous impact on the overall holiday experience, therefore we are sincerely sorry to read your comments on the service received at the pool and at the piano bar and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards, Liana Contreras

    Round Indicators
    LarchFoodie Larchmont, New York. 07/03/2018 Friends getaway

    “Top- notch Hotel!”

    I stayed here recently for one night. The room was spacious, clean, and very well appointed. Everything worked perfectly! Breakfast buffet was also outstanding with a wide variety of options including made-to-order omelettes. I would definitely stay here again!

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Guest: Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo. We are thrilled that you have enjoyed your stay. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards Dora Polanco

    Round Indicators
    andrewpapa304 07/03/2018 Business

    “Great service.”

    Excellent service. Very good variety of food. Good quality . Well renovated. Can hear horns of cars. I would definitely stay again. The wifi works well but need to relogin often. Very stable. Excellent choice.

    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Mr. Andrew: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. Moreover, we thank you for your wonderful comments on service, facilities and the variety of our food, which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Dora Polanco

    EVALUATION

    Round Indicators

    • july 16 2018
    • Hollywood, Florida
    • Business

    MiguelTenere

    “Good but not excellent”


    Very good hotel, located close or at the center, little complicated with the traffic. good for business, I will not recommend for pleasure. more of a business hotel with good entertainment inside the hotel.


    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Mr. Tenere: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable experiences to our guests. Although the traffic can be a little complicated as point out, we are glad to read that you really enjoyed our unbeatable location and also the varied entertainment. We always look for ways to improve and your comments are crucial to our future success. Once more we thank you for choosing our hotel and very much look forward to having the opportunity to serve you again in the future. Best regards, Liana Contreras

    EVALUATION

    Round Indicators

    • july 16 2018
    • Hialeah, Florida
    • Couples

    sayuripons

    “Love this place”


    i highly recommend it, from the moment you walk in you feel safe and welcome. staff are friendly. The shower Oh my god the shower is amazing and the bed, is one of those you can sleep all day long. The entertainment was good they have a small Cigar bar next to the hotel, the you can walk too, feel extremely safe, nice music, and drinks.


    BarceloSantoDomingo, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Guest: Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed. The entire team works very hard to ensure that we deliver a high standard of service. We are pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times and also grateful for your highlight on the quality of the entertainment program during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Liana Contreras

    EVALUATION

    Round Indicators

    • july 4 2018
    • Santo Domingo, Dominican Republic
    • Business

    esionery

    “Some Up and Down with this hotel.....”


    Good: my room was very nice, the maids where very helpful and friendly, the pool is great even the pool people should learn about manners, all of them are very unpolite and treat the customers like they are making us a favor but this is not even the bad. BAD: Dont ever even think about going inside what is called the piano bar but really is a some seedy and despicable night club, where they have hookers offering they services without any shame, after i finished my first and very bad made drink i decided to go, very bad experience.


    Barcelo S, Director de Relaciones con Clientes at Barcelo Santo Domingo, responded to this review
    Dear Mr. Nery: We first would like to thank you for choosing our Barceló Santo Domingo hotel and for sharing your comments on your experience among us. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Also, we thank you for pointing out the kindness and enthusiasm of our housekeeping staff. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enormous impact on the overall holiday experience, therefore we are sincerely sorry to read your comments on the service received at the pool and at the piano bar and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future. Best regards, Liana Contreras

    EVALUATION

    Round Indicators

    • july 3 2018
    • Larchmont, New York
    • Friends getaway

    LarchFoodie

    “Top- notch Hotel!”


    I stayed here recently for one night. The room was spacious, clean, and very well appointed. Everything worked perfectly! Breakfast buffet was also outstanding with a wide variety of options including made-to-order omelettes. I would definitely stay here again!


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
     Dear Guest: Thank you very much for sharing this great review of your recent stay at Barceló Santo Domingo. We are thrilled that you have enjoyed your stay. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are happy to know you liked yours so much. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards Dora Polanco

    EVALUATION

    Round Indicators

    • july 3 2018
    • Business

    andrewpapa304

    “Great service.”


    Excellent service. Very good variety of food. Good quality . Well renovated. Can hear horns of cars. I would definitely stay again. The wifi works well but need to relogin often. Very stable. Excellent choice.


    Barcelo S, Guest Service at Barcelo Santo Domingo, responded to this review
    Dear Mr. Andrew: First and foremost, we would like to thank you for the praising review you shared following your recent visit to our Barcelo Santo Domingo hotel and are delighted to read that we were able to match your expectations. Moreover, we thank you for your wonderful comments on service, facilities and the variety of our food, which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Dora Polanco

    Barceló Hotel Pool  Santo Domingo

    Urban luxury for leisure or business trips, in the heart of Santo Domingo

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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