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Barceló Hotel Bar Terrace  Santo Domingo
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Map and location

Avda. Máximo Gómez 53, Esq. Avda. 27 Febrero   10203 Santo Domingo ,   República Dominicana  


Places of Interest

29.2 km Santo Domingo Airport

5 km National Theatre

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santo Domingo

4.5/5 Round Indicators
| 2292 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

60% Complete

1389

Very good

21% Complete

488

Average

8% Complete

200

Poor

4% Complete

112

Very poor

4% Complete

103

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    Round Indicators
    javiermU1872KM 02/13/2020 Business

    “Amazing”

    Excelent service I had the VIP area and is the best food, drinks and employees there are great specially Leynni, Liana, Lisania they make my stay great will recommend and will stay again in the future.

    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
     Dear Mr. Javier: We appreciate the wonderful comments you have shared about your stay at our Barceló Santo Domingo hotel. We are pleased to know that you enjoyed our Premium services and the attentions received by our staff , whose kindness and goodness are one of the greatest strengths of our hotel and we assure you that it will be a great source of motivation for them, so we will convey your congratulations. It has been a pleasure for us and we hope to have the opportunity to serve you again soon. Best Regards, Johanny Sosa

    Round Indicators
    jonas_be86 Leuven, Belgium. 02/13/2020 Friends getaway

    “Great hotel with excellent staff and tasty food”

    For our visit to the Dominican republic we picked out Barcelo Santo Domingo to stay for a couple or days to visit the capital before moving to Punta Cana. It was a good choice and we enjoyed our full stay at this place! The breakfast was excellent! With a lot of fresh, delicious options to pick from... Beside the breakfast we also went for a room service diner at the evening of our second night and a salad at the pool bar on our third day. Everytime it was great for a correct price! The pool area is was nice with plenty of room to sunbathe and swim. The friendly staff at the bar where ready all time for delivering us our cold drinks. The casino was fun to do for a first time gambling experience. The sound levels of the piano bar could be a little quieter for our taste but the karaoke and live band gave it a nice vibe! Add cocktails to the mix and our evening was well entertained. On our last evening we went to the Japanese restaurant of the hotel and this was one of the highlights of our stay. The friendly waiter Dorlin José made sure we received an excellent experience and he fully succeeded! Thanks for that! Overall a great stay and we would really recommend it to friends if they want to visit the capital city of the Dominican republic.

    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
     Dear Mr. Jonas: We appreciate the wonderful comments you have shared about your stay at our Barceló Santo Domingo hotel. We are pleased to know that you enjoyed our services, our cousine and the attentions received by our staff , whose kindness and goodness are one of the greatest strengths of our hotel and we assure you that it will be a great source of motivation for them, so we will convey your congratulations. It has been a pleasure for us to assist you and we look forward to welcoming you again very soon. Best Regards, Johanny Sosa

    Round Indicators
    Steffy11er 02/08/2020 Couples

    “Enjoyed it”

    Excellent stay , The staff from the Premium Club Yenissa Alvarez and Liana Contreras were very approachable and helpful ! , The hotel is very clean throughout, and our room was spacious with everything that we needed !! Will deff Visit again :)

    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
     Dear Mrs. Steffy: We appreciate the wonderful comments you have shared about your stay at our Barceló Santo Domingo hotel. We are pleased to know that you enjoyed our Premium services and the attentions received by our staff , whose kindness and goodness are one of the greatest strengths of our hotel and we assure you that it will be a great source of motivation for them, so we will convey your congratulations. It has been a pleasure for us and we hope to have the opportunity to serve you again soon. Best Regards, Johanny Sosa

    Round Indicators
    Emmepo 02/05/2020 Friends getaway

    “Excelent!!”

    My experience at the Barceló Santo Domingo hotel. The hotel is homely and modern, the pool is great and there you have refreshing drinks, it has a varied and good buffet but especially it has employees that make you feel at home, offering you an excellent Welcome, Henrry and Bautista . On the other hand, the staff they have at the front desk are attentive, friendly and agile at the time of check-in and check-out, especially Eileen García, Waneida and Rubelin. Excellent hotel service. I recommend it 100%

    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
     Dear Guest: We thank you for sharing your wonderful experience of your recent stay at our Barceló Santo Domingo hotel. We are pleased to read that you fully enjoy our pool area, our gastronomy and our services and we are delighted to read that you felt welcome and supported from the moment you arrived and that you share your compliments with our staff, since the whole team works hard to ensure that we offer a high quality service and a memorable experience. Thank you for choosing us and we look forward to serving you again. Best regards, Johanny Sosa

    Round Indicators
    lisamichelle88 Yonkers, New York. 02/04/2020 Solo travel

    “My stay at Barceló ”

    My 3rd time staying at the Barceló. First time was regular, then I upgraded to premium. It’s much better service, fast, breakfast included and rooftop available. It’s usually very calm and pleasant. Yenissa and Iliana are excellent. They went out their ways to keep me happy. The only thing I didn’t enjoy was that my room was facing the street and it was a lot of noise. Over all is my preference hotel every time I visit Santo Domingo.

    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
     Dear Mrs. Lisa: Thank you very much for sharing your pleasant experience of your stay at our Barceló Santo Domingo hotel. We are delighted to read that you felt welcome and supported from the moment you arrived and that you share your compliments with our Premium Level staff, since the whole team works hard to ensure that we offer a high quality service and a memorable experience. On the other hand, we sincerely regret any inconvenience related to noise in the room. We make every effort to ensure that noise levels are always kept within reasonable limits so that our customers are not affected by outside noise and be assured that we have transmitted this valuable information to our departmental heads for further review. Our main commitment and goal is to ensure maximum satisfaction of our guests. It has been a pleasure for us to serve you and we look forward to welcoming you again very soon. Best regards, Johanny Sosa

    EVALUATION

    Round Indicators

    • february 13 2020
    • Business

    javiermU1872KM

    “Amazing”


    Excelent service I had the VIP area and is the best food, drinks and employees there are great specially Leynni, Liana, Lisania they make my stay great will recommend and will stay again in the future.


    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
    Dear Mr. Javier: We appreciate the wonderful comments you have shared about your stay at our Barceló Santo Domingo hotel. We are pleased to know that you enjoyed our Premium services and the attentions received by our staff , whose kindness and goodness are one of the greatest strengths of our hotel and we assure you that it will be a great source of motivation for them, so we will convey your congratulations. It has been a pleasure for us and we hope to have the opportunity to serve you again soon. Best Regards, Johanny Sosa

    EVALUATION

    Round Indicators

    • february 13 2020
    • Leuven, Belgium
    • Friends getaway

    jonas_be86

    “Great hotel with excellent staff and tasty food”


    For our visit to the Dominican republic we picked out Barcelo Santo Domingo to stay for a couple or days to visit the capital before moving to Punta Cana. It was a good choice and we enjoyed our full stay at this place! The breakfast was excellent! With a lot of fresh, delicious options to pick from... Beside the breakfast we also went for a room service diner at the evening of our second night and a salad at the pool bar on our third day. Everytime it was great for a correct price! The pool area is was nice with plenty of room to sunbathe and swim. The friendly staff at the bar where ready all time for delivering us our cold drinks. The casino was fun to do for a first time gambling experience. The sound levels of the piano bar could be a little quieter for our taste but the karaoke and live band gave it a nice vibe! Add cocktails to the mix and our evening was well entertained. On our last evening we went to the Japanese restaurant of the hotel and this was one of the highlights of our stay. The friendly waiter Dorlin José made sure we received an excellent experience and he fully succeeded! Thanks for that! Overall a great stay and we would really recommend it to friends if they want to visit the capital city of the Dominican republic.


    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
    Dear Mr. Jonas: We appreciate the wonderful comments you have shared about your stay at our Barceló Santo Domingo hotel. We are pleased to know that you enjoyed our services, our cousine and the attentions received by our staff , whose kindness and goodness are one of the greatest strengths of our hotel and we assure you that it will be a great source of motivation for them, so we will convey your congratulations. It has been a pleasure for us to assist you and we look forward to welcoming you again very soon. Best Regards, Johanny Sosa

    EVALUATION

    Round Indicators

    • february 8 2020
    • Couples

    Steffy11er

    “Enjoyed it”


    Excellent stay , The staff from the Premium Club Yenissa Alvarez and Liana Contreras were very approachable and helpful ! , The hotel is very clean throughout, and our room was spacious with everything that we needed !! Will deff Visit again :)


    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
    Dear Mrs. Steffy: We appreciate the wonderful comments you have shared about your stay at our Barceló Santo Domingo hotel. We are pleased to know that you enjoyed our Premium services and the attentions received by our staff , whose kindness and goodness are one of the greatest strengths of our hotel and we assure you that it will be a great source of motivation for them, so we will convey your congratulations. It has been a pleasure for us and we hope to have the opportunity to serve you again soon. Best Regards, Johanny Sosa

    EVALUATION

    Round Indicators

    • february 5 2020
    • Friends getaway

    Emmepo

    “Excelent!!”


    My experience at the Barceló Santo Domingo hotel. The hotel is homely and modern, the pool is great and there you have refreshing drinks, it has a varied and good buffet but especially it has employees that make you feel at home, offering you an excellent Welcome, Henrry and Bautista . On the other hand, the staff they have at the front desk are attentive, friendly and agile at the time of check-in and check-out, especially Eileen García, Waneida and Rubelin. Excellent hotel service. I recommend it 100%


    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
    Dear Guest: We thank you for sharing your wonderful experience of your recent stay at our Barceló Santo Domingo hotel. We are pleased to read that you fully enjoy our pool area, our gastronomy and our services and we are delighted to read that you felt welcome and supported from the moment you arrived and that you share your compliments with our staff, since the whole team works hard to ensure that we offer a high quality service and a memorable experience. Thank you for choosing us and we look forward to serving you again. Best regards, Johanny Sosa

    EVALUATION

    Round Indicators

    • february 4 2020
    • Yonkers, New York
    • Solo travel

    lisamichelle88

    “My stay at Barceló ”


    My 3rd time staying at the Barceló. First time was regular, then I upgraded to premium. It’s much better service, fast, breakfast included and rooftop available. It’s usually very calm and pleasant. Yenissa and Iliana are excellent. They went out their ways to keep me happy. The only thing I didn’t enjoy was that my room was facing the street and it was a lot of noise. Over all is my preference hotel every time I visit Santo Domingo.


    LianaC352, Guest Experience Manager at Barcelo Santo Domingo, responded to this review
    Dear Mrs. Lisa: Thank you very much for sharing your pleasant experience of your stay at our Barceló Santo Domingo hotel. We are delighted to read that you felt welcome and supported from the moment you arrived and that you share your compliments with our Premium Level staff, since the whole team works hard to ensure that we offer a high quality service and a memorable experience. On the other hand, we sincerely regret any inconvenience related to noise in the room. We make every effort to ensure that noise levels are always kept within reasonable limits so that our customers are not affected by outside noise and be assured that we have transmitted this valuable information to our departmental heads for further review. Our main commitment and goal is to ensure maximum satisfaction of our guests. It has been a pleasure for us to serve you and we look forward to welcoming you again very soon. Best regards, Johanny Sosa

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

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