Spectacular views from the restaurant at the Barceló Carmen Granada hotel
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Map and location

Calle Acera del Darro 62   18005 Granada , Andalucía   España  


Puntos de Interés

20 km Federico García Lorca Airport

1.8 km The Alhambra

60 km Port of Motril

2 km Train station

Guest reviews.

There is no better expert than a traveller.

Barceló Carmen Granada

4.0/5 Round Indicators
| 2179 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

32% Complete

700

Very good

38% Complete

839

Average

18% Complete

393

Poor

7% Complete

156

Very poor

4% Complete

91

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    Round Indicators
    markspain2016 Province of Girona, Spain. 01/05/2019

    “Great location.”

    The hotel was up to the usual Barcelo standard, with great helpful staff and clean comfortable rooms. Good roof top restaurant with great views over Granada. The swimming pool was a little disappointing, more like a dip pool and pretty crowded. Food was good and well presented. Great location, near to main attractions and some really good restaurants.
    Round Indicators
    RStelder Mexico City, Mexico. 12/21/2018 Family

    “Perfect stay”

    Stayed here for 3 days with wife and 3 young children. Good quality hotel with comfortable rooms, in very central location. Walking distance from city center, Alhambra and old town. Plenty of shops, bars and restaurants in the area. The hotel provides a great breakfast with lots of choice. Friendly, helpful staff.
    Round Indicators
    Sabojo Olympia, WA. 12/08/2018 Couples

    “Don't open the windows”

    I have to admit that soundproofing in this hotel is subjective. The noise from the street was overwhelming with the window open but very quiet when closed...quiet enough that you could hear all your neighbors flush their toilets, take a shower or have their tv on. Breakfast buffet was mediocre. Beds were fine.

    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
     Dear guets, I appreciate your constructive comments after your stay with us, the vision of our guests helps us to exceed the expectations of our customer. Regarding your mention about breakfast, I regret your discontent, but I would like to mention that our teams every day strive to offer a quality and a variety of local and international dishes for all our guests to enjoy, all your comments will be taken in consideration to exceed your expectations and make your stay unforgettable. On the other hand,the soundproofing of the hotel, it is true that we are in the center of the city and the noise is inevitable and on the other hand, as for the noise caused in our facilities by other customers it is difficult to make this situation bearable, all your comments they will help us to improve and make our guests enjoy a unique experience. Last but not least, thanks for your opinion about our beds, it is a pleasure to read that I enjoy a comfortable sleep and a wonderful rest with our mattresses, since we take care of obtaining the finest range to offer our clients of a pleasant dream after their visit to Granada. Once again thank you for your comments and for sharing your experience with us. I hope to welcome you soon. Regards, Miguel Estévez

    Round Indicators
    Brian M Birmingham, United Kingdom. 12/05/2018 Couples

    “Good visit”

    Very nice hotel. Friendly and helpful staff. Great location. Only criticism is no coffee maker in room, would prefer a king or double bed instead of two singles. Would use it again and recommend it to family and friends. Car valet available.
    Round Indicators
    LongIslandMabel Long Island. 12/03/2018

    “Fresh Honey at breakfast!”

    The hotel is well located for easy access to the downtown area. We were delighted to "meet" a fresh honeycomb, straight from the bee hive, to accompany the wonderful breakfast selections. Our room was comfortable. The bathroom had huge bath towels and the shower had plenty of hot water. However, it was quite noisy as we all had our windows open since the rooms were stuffy and so we could hear the neighbors' snoring! We enjoyed the view from the terrace on the top of the hotel and got special permission to go up at night to see the Alhambra and the rest of the city all lit up.

    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
     Dear guest, First of all, I would like to thank you for your constructive comments after your stay with us, all your opinions will be taken into consideration as it is of great importance for our team to continue striving every day and exceed the expectations of our customers and make your something unforgettable. Regarding your comments about the noise caused when opening the windows for the issue of ventilation, I regret your discontent, for a future occasion please, do not hesitate to contact our reception, available 24 hours and they will inform the maintenance team to solve immediately the specific situation that was given which we are not accustomed by those standards of our brand. As for your positive opinions about your assigned room, I am happy to read that I enjoy a pleasant stay, it is a pleasure to know that we exceed your expectations in this regard. On the other hand, I thank you for your kind words regarding the breakfast service, it is true that we have professional chefs in charge of offering quality and a wide variety of local and international dishes to please all kinds of palates. Last but not least, I am pleased to know that you will enjoy our location as we are in the center of the city and can access all points of tourist interest and leisure with total mobility for our guests, this makes them enjoy of the charm of the city of the Alhambra. Thank you again for sharing your experience with us. I will be happy to welcome you very soon. Regards, Miguel Estévez,

    EVALUATION

    Round Indicators

    • january 5 2019
    • Province of Girona, Spain

    markspain2016

    “Great location.”


    The hotel was up to the usual Barcelo standard, with great helpful staff and clean comfortable rooms. Good roof top restaurant with great views over Granada. The swimming pool was a little disappointing, more like a dip pool and pretty crowded. Food was good and well presented. Great location, near to main attractions and some really good restaurants.


    EVALUATION

    Round Indicators

    • december 21 2018
    • Mexico City, Mexico
    • Family

    RStelder

    “Perfect stay”


    Stayed here for 3 days with wife and 3 young children. Good quality hotel with comfortable rooms, in very central location. Walking distance from city center, Alhambra and old town. Plenty of shops, bars and restaurants in the area. The hotel provides a great breakfast with lots of choice. Friendly, helpful staff.


    EVALUATION

    Round Indicators

    • december 8 2018
    • Olympia, WA
    • Couples

    Sabojo

    “Don't open the windows”


    I have to admit that soundproofing in this hotel is subjective. The noise from the street was overwhelming with the window open but very quiet when closed...quiet enough that you could hear all your neighbors flush their toilets, take a shower or have their tv on. Breakfast buffet was mediocre. Beds were fine.


    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
    Dear guets, I appreciate your constructive comments after your stay with us, the vision of our guests helps us to exceed the expectations of our customer. Regarding your mention about breakfast, I regret your discontent, but I would like to mention that our teams every day strive to offer a quality and a variety of local and international dishes for all our guests to enjoy, all your comments will be taken in consideration to exceed your expectations and make your stay unforgettable. On the other hand,the soundproofing of the hotel, it is true that we are in the center of the city and the noise is inevitable and on the other hand, as for the noise caused in our facilities by other customers it is difficult to make this situation bearable, all your comments they will help us to improve and make our guests enjoy a unique experience. Last but not least, thanks for your opinion about our beds, it is a pleasure to read that I enjoy a comfortable sleep and a wonderful rest with our mattresses, since we take care of obtaining the finest range to offer our clients of a pleasant dream after their visit to Granada. Once again thank you for your comments and for sharing your experience with us. I hope to welcome you soon. Regards, Miguel Estévez

    EVALUATION

    Round Indicators

    • december 5 2018
    • Birmingham, United Kingdom
    • Couples

    Brian M

    “Good visit”


    Very nice hotel. Friendly and helpful staff. Great location. Only criticism is no coffee maker in room, would prefer a king or double bed instead of two singles. Would use it again and recommend it to family and friends. Car valet available.


    EVALUATION

    Round Indicators

    • december 3 2018
    • Long Island

    LongIslandMabel

    “Fresh Honey at breakfast!”


    The hotel is well located for easy access to the downtown area. We were delighted to "meet" a fresh honeycomb, straight from the bee hive, to accompany the wonderful breakfast selections. Our room was comfortable. The bathroom had huge bath towels and the shower had plenty of hot water. However, it was quite noisy as we all had our windows open since the rooms were stuffy and so we could hear the neighbors' snoring! We enjoyed the view from the terrace on the top of the hotel and got special permission to go up at night to see the Alhambra and the rest of the city all lit up.


    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
    Dear guest, First of all, I would like to thank you for your constructive comments after your stay with us, all your opinions will be taken into consideration as it is of great importance for our team to continue striving every day and exceed the expectations of our customers and make your something unforgettable. Regarding your comments about the noise caused when opening the windows for the issue of ventilation, I regret your discontent, for a future occasion please, do not hesitate to contact our reception, available 24 hours and they will inform the maintenance team to solve immediately the specific situation that was given which we are not accustomed by those standards of our brand. As for your positive opinions about your assigned room, I am happy to read that I enjoy a pleasant stay, it is a pleasure to know that we exceed your expectations in this regard. On the other hand, I thank you for your kind words regarding the breakfast service, it is true that we have professional chefs in charge of offering quality and a wide variety of local and international dishes to please all kinds of palates. Last but not least, I am pleased to know that you will enjoy our location as we are in the center of the city and can access all points of tourist interest and leisure with total mobility for our guests, this makes them enjoy of the charm of the city of the Alhambra. Thank you again for sharing your experience with us. I will be happy to welcome you very soon. Regards, Miguel Estévez,

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