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Spectacular views from the restaurant at the Barceló Carmen Granada hotel
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Map and location

Calle Acera del Darro 62   18005 Granada , Andalucía   España  


Puntos de Interés

20 km Federico García Lorca Airport

1.8 km The Alhambra

60 km Port of Motril

2 km Train station

Guest reviews.

There is no better expert than a traveller.

Barceló Carmen Granada

4.0/5 Round Indicators
| 2488 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

32% Complete

818

Very good

37% Complete

925

Average

18% Complete

448

Poor

7% Complete

180

Very poor

4% Complete

117

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    Round Indicators
    Elena A 07/16/2019 Couples

    “Nice hotel in the middle of Granada”

    We stayed there this summer for two nights and really like it. The room was quiet and comfortable, the outdoor pool is amazing and the buffet breakfast was plentiful. We needed parking for our rental car and their valet took care of it, there is an extra charge for parking which is well priced. If we go back, I would stay there again.
    Round Indicators
    Abs_bee London, United Kingdom. 07/16/2019 Family

    “An ok Hotel”

    We spend 3 nights here in a family room the four of us. The room as adequate wrt space and was clean enough. But the decor was really dated the bathroom more so. The whole place could do with redecorating. I have read a lot about the great breakfast, there is a wide choice but if you eat eggs but no meat then ask for your eggs (and beans) separately as others guests don’t care about cross contamination and use the utensils in everything. Unlike other users I found the staff helpful. Not as helpful as the next hotel I moved on to but nevertheless they were responsive. The pool is really small and crowded, if you want use of a pool this is not the hotel for you.
    Round Indicators
    Golfero Oslo, Norway. 07/15/2019 Family

    “Great value for money centrally in Granada”

    Stayed 1 night in this hotel as a two-family group. Got family-rooms which are two adjacent doubles. Perfect for us. The rooms are quite spacious, but a bit worn. The aircondition was not able to give us a desired temp during night. This was probably because we had 40 degrees celsius outside. Same problem in all 4 rooms. Breakfast was good, service as expected. Valet Parking worked fine, though it costed 19 euros, with I think is a bit high. The rooftop bar and pool was not used as it was a private arrangement there at our time of stay. I think this kind of arrangements are a bit disappointing, as the main picture of their hotel is from this bar - and then not letting guests use this during their stay, should not be the case. But all in all - a hotel I can recommend.
    Round Indicators
    Paradise383688 07/13/2019 Couples

    “A disappointing stay”

    After spending several evenings searching for the perfect hotel on the expedia website to spend 4 days with my husband who i hadnt seen in 6 months, i was totally disappointed with the one i had chosen. The description was totally different. I booked a large room with a king size bed with a coffee machine in. And a swimming pool. I got the smallest room i have ever stayed in with no light, no coffee machine and the swimming pool was a glass tube. However the breakfast was the best breakfast i have ever had.
    Round Indicators
    Karen P 07/13/2019 Couples

    “Do not waste your money on this hotel.”

    The hotel, public areas are decent enough. When you pay top dollar for a superior room, with a view of the Alhambra Palace, what you get is a view of people living their lives, in their apartments. Check out time was stated as midday, now I have to be out by 11.

    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
     Dear Karen, We appreciate the time you have spent sharing your opinion with us after your recent stay, even though it did not meet your expectations. I regret that your assigned room did not meet your expectations, I would like to indicate that we have several categories of rooms available to our guests, among which are the 'Deluxe Vistas Alhambra' and 'Junior Suite', which stand out for their wonderful views as well as luminosity and amplitude. I recommend that in future occasions you reserve one of them, I am convinced that your stay in them will be wonderful. We appreciate the time it took to share your concerns, we hope you give us the opportunity to offer you a better service in the future. Kind Regards, Miguel Estévez, General Manager.

    EVALUATION

    Round Indicators

    • july 16 2019
    • Couples

    Elena A

    “Nice hotel in the middle of Granada”


    We stayed there this summer for two nights and really like it. The room was quiet and comfortable, the outdoor pool is amazing and the buffet breakfast was plentiful. We needed parking for our rental car and their valet took care of it, there is an extra charge for parking which is well priced. If we go back, I would stay there again.


    EVALUATION

    Round Indicators

    • july 16 2019
    • London, United Kingdom
    • Family

    Abs_bee

    “An ok Hotel”


    We spend 3 nights here in a family room the four of us. The room as adequate wrt space and was clean enough. But the decor was really dated the bathroom more so. The whole place could do with redecorating. I have read a lot about the great breakfast, there is a wide choice but if you eat eggs but no meat then ask for your eggs (and beans) separately as others guests don’t care about cross contamination and use the utensils in everything. Unlike other users I found the staff helpful. Not as helpful as the next hotel I moved on to but nevertheless they were responsive. The pool is really small and crowded, if you want use of a pool this is not the hotel for you.


    EVALUATION

    Round Indicators

    • july 15 2019
    • Oslo, Norway
    • Family

    Golfero

    “Great value for money centrally in Granada”


    Stayed 1 night in this hotel as a two-family group. Got family-rooms which are two adjacent doubles. Perfect for us. The rooms are quite spacious, but a bit worn. The aircondition was not able to give us a desired temp during night. This was probably because we had 40 degrees celsius outside. Same problem in all 4 rooms. Breakfast was good, service as expected. Valet Parking worked fine, though it costed 19 euros, with I think is a bit high. The rooftop bar and pool was not used as it was a private arrangement there at our time of stay. I think this kind of arrangements are a bit disappointing, as the main picture of their hotel is from this bar - and then not letting guests use this during their stay, should not be the case. But all in all - a hotel I can recommend.


    EVALUATION

    Round Indicators

    • july 13 2019
    • Couples

    Paradise383688

    “A disappointing stay”


    After spending several evenings searching for the perfect hotel on the expedia website to spend 4 days with my husband who i hadnt seen in 6 months, i was totally disappointed with the one i had chosen. The description was totally different. I booked a large room with a king size bed with a coffee machine in. And a swimming pool. I got the smallest room i have ever stayed in with no light, no coffee machine and the swimming pool was a glass tube. However the breakfast was the best breakfast i have ever had.


    EVALUATION

    Round Indicators

    • july 13 2019
    • Couples

    Karen P

    “Do not waste your money on this hotel.”


    The hotel, public areas are decent enough. When you pay top dollar for a superior room, with a view of the Alhambra Palace, what you get is a view of people living their lives, in their apartments. Check out time was stated as midday, now I have to be out by 11.


    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
    Dear Karen, We appreciate the time you have spent sharing your opinion with us after your recent stay, even though it did not meet your expectations. I regret that your assigned room did not meet your expectations, I would like to indicate that we have several categories of rooms available to our guests, among which are the 'Deluxe Vistas Alhambra' and 'Junior Suite', which stand out for their wonderful views as well as luminosity and amplitude. I recommend that in future occasions you reserve one of them, I am convinced that your stay in them will be wonderful. We appreciate the time it took to share your concerns, we hope you give us the opportunity to offer you a better service in the future. Kind Regards, Miguel Estévez, General Manager.

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