Spectacular views from the restaurant at the Barceló Carmen Granada hotel
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Map and location

Calle Acera del Darro 62   18005 Granada , Andalucía   España  


Puntos de Interés

20 km Federico García Lorca Airport

1.8 km The Alhambra

60 km Port of Motril

2 km Train station

Guest reviews.

There is no better expert than a traveller.

Barceló Carmen Granada

4.0/5 Round Indicators
| 2112 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

31% Complete

669

Very good

38% Complete

815

Average

18% Complete

386

Poor

7% Complete

153

Very poor

4% Complete

89

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    Round Indicators
    Sabojo Olympia, WA. 12/08/2018 Couples

    “Don't open the windows”

    I have to admit that soundproofing in this hotel is subjective. The noise from the street was overwhelming with the window open but very quiet when closed...quiet enough that you could hear all your neighbors flush their toilets, take a shower or have their tv on. Breakfast buffet was mediocre. Beds were fine.
    Round Indicators
    Brian M Birmingham, United Kingdom. 12/05/2018 Couples

    “Good visit”

    Very nice hotel. Friendly and helpful staff. Great location. Only criticism is no coffee maker in room, would prefer a king or double bed instead of two singles. Would use it again and recommend it to family and friends. Car valet available.
    Round Indicators
    LongIslandMabel Long Island. 12/03/2018

    “Fresh Honey at breakfast!”

    The hotel is well located for easy access to the downtown area. We were delighted to "meet" a fresh honeycomb, straight from the bee hive, to accompany the wonderful breakfast selections. Our room was comfortable. The bathroom had huge bath towels and the shower had plenty of hot water. However, it was quite noisy as we all had our windows open since the rooms were stuffy and so we could hear the neighbors' snoring! We enjoyed the view from the terrace on the top of the hotel and got special permission to go up at night to see the Alhambra and the rest of the city all lit up.

    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
     Dear guest, First of all, I would like to thank you for your constructive comments after your stay with us, all your opinions will be taken into consideration as it is of great importance for our team to continue striving every day and exceed the expectations of our customers and make your something unforgettable. Regarding your comments about the noise caused when opening the windows for the issue of ventilation, I regret your discontent, for a future occasion please, do not hesitate to contact our reception, available 24 hours and they will inform the maintenance team to solve immediately the specific situation that was given which we are not accustomed by those standards of our brand. As for your positive opinions about your assigned room, I am happy to read that I enjoy a pleasant stay, it is a pleasure to know that we exceed your expectations in this regard. On the other hand, I thank you for your kind words regarding the breakfast service, it is true that we have professional chefs in charge of offering quality and a wide variety of local and international dishes to please all kinds of palates. Last but not least, I am pleased to know that you will enjoy our location as we are in the center of the city and can access all points of tourist interest and leisure with total mobility for our guests, this makes them enjoy of the charm of the city of the Alhambra. Thank you again for sharing your experience with us. I will be happy to welcome you very soon. Regards, Miguel Estévez,

    Round Indicators
    Abhi5684 Jaipur, India. 11/30/2018 Business

    “Nice hotel in city centre”

    Conveniently located in the centre of Granada city, barcelo carmen offer decent rooms. The breakfast served is good. While you are staying here do visit the rooftop. Stayed there for four nights and no complaints.
    Round Indicators
    geektrvlr Toronto, Canada. 11/26/2018 Couples

    “Good location”

    Looking at the hotel photos of the rooms here I wasn't sure this was where we had stayed. But the address confirmed it. Average small rooms, obviously the less glamorous rooms given to tour groups. Great location for walking around the city.

    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
     Dear guest, First of all, I would like to thank you for your time spent discussing your experience in our facilities, all your comments help us to continue striving to achieve our main objective, exceed the expectations of our guests. I regret your dissatisfacton with your mention of your assigned room, but I want to emphasize that we have several categories and for a future occasion I recommend you to book "Delux Alhambra Views" or " Junnior Suite", I´m sure you will enjoy a pleasant stay. On the other hand, I´m very happy to read that you enjoyed the situation in which we find ourselves, it´s true that we have the best locations in all of Granada, since this allows our customers to travel with total mobility to all points of interest tourism and entertainmend just steps away and enjoy the charm of the city of the Alhambra. Once again thank you for choosing us to enjoy your stay in Granada. I hope to welcome you soon. Regards, Miguel Estévez

    EVALUATION

    Round Indicators

    • december 8 2018
    • Olympia, WA
    • Couples

    Sabojo

    “Don't open the windows”


    I have to admit that soundproofing in this hotel is subjective. The noise from the street was overwhelming with the window open but very quiet when closed...quiet enough that you could hear all your neighbors flush their toilets, take a shower or have their tv on. Breakfast buffet was mediocre. Beds were fine.


    EVALUATION

    Round Indicators

    • december 5 2018
    • Birmingham, United Kingdom
    • Couples

    Brian M

    “Good visit”


    Very nice hotel. Friendly and helpful staff. Great location. Only criticism is no coffee maker in room, would prefer a king or double bed instead of two singles. Would use it again and recommend it to family and friends. Car valet available.


    EVALUATION

    Round Indicators

    • december 3 2018
    • Long Island

    LongIslandMabel

    “Fresh Honey at breakfast!”


    The hotel is well located for easy access to the downtown area. We were delighted to "meet" a fresh honeycomb, straight from the bee hive, to accompany the wonderful breakfast selections. Our room was comfortable. The bathroom had huge bath towels and the shower had plenty of hot water. However, it was quite noisy as we all had our windows open since the rooms were stuffy and so we could hear the neighbors' snoring! We enjoyed the view from the terrace on the top of the hotel and got special permission to go up at night to see the Alhambra and the rest of the city all lit up.


    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
    Dear guest, First of all, I would like to thank you for your constructive comments after your stay with us, all your opinions will be taken into consideration as it is of great importance for our team to continue striving every day and exceed the expectations of our customers and make your something unforgettable. Regarding your comments about the noise caused when opening the windows for the issue of ventilation, I regret your discontent, for a future occasion please, do not hesitate to contact our reception, available 24 hours and they will inform the maintenance team to solve immediately the specific situation that was given which we are not accustomed by those standards of our brand. As for your positive opinions about your assigned room, I am happy to read that I enjoy a pleasant stay, it is a pleasure to know that we exceed your expectations in this regard. On the other hand, I thank you for your kind words regarding the breakfast service, it is true that we have professional chefs in charge of offering quality and a wide variety of local and international dishes to please all kinds of palates. Last but not least, I am pleased to know that you will enjoy our location as we are in the center of the city and can access all points of tourist interest and leisure with total mobility for our guests, this makes them enjoy of the charm of the city of the Alhambra. Thank you again for sharing your experience with us. I will be happy to welcome you very soon. Regards, Miguel Estévez,

    EVALUATION

    Round Indicators

    • november 30 2018
    • Jaipur, India
    • Business

    Abhi5684

    “Nice hotel in city centre”


    Conveniently located in the centre of Granada city, barcelo carmen offer decent rooms. The breakfast served is good. While you are staying here do visit the rooftop. Stayed there for four nights and no complaints.


    EVALUATION

    Round Indicators

    • november 26 2018
    • Toronto, Canada
    • Couples

    geektrvlr

    “Good location”


    Looking at the hotel photos of the rooms here I wasn't sure this was where we had stayed. But the address confirmed it. Average small rooms, obviously the less glamorous rooms given to tour groups. Great location for walking around the city.


    MiguelE1340, General Manager at Hotel Barcelo Carmen Granada, responded to this review
    Dear guest, First of all, I would like to thank you for your time spent discussing your experience in our facilities, all your comments help us to continue striving to achieve our main objective, exceed the expectations of our guests. I regret your dissatisfacton with your mention of your assigned room, but I want to emphasize that we have several categories and for a future occasion I recommend you to book "Delux Alhambra Views" or " Junnior Suite", I´m sure you will enjoy a pleasant stay. On the other hand, I´m very happy to read that you enjoyed the situation in which we find ourselves, it´s true that we have the best locations in all of Granada, since this allows our customers to travel with total mobility to all points of interest tourism and entertainmend just steps away and enjoy the charm of the city of the Alhambra. Once again thank you for choosing us to enjoy your stay in Granada. I hope to welcome you soon. Regards, Miguel Estévez

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