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Barceló Marbella Hotel Views
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Map and location

CL De Granadillas. Urb. Guadalmina Alta, s/n   29670 Marbella , Andalucía   España  


Places of Interest

63 km Malaga/Costa del Sol Airport

100 m Guadalmina Golf Course

3 km San Pedro beach

2 km Bonsai Museum

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Marbella

4.0/5 Round Indicators
| 2372 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

51% Complete

1216

Very good

30% Complete

720

Average

11% Complete

269

Poor

4% Complete

101

Very poor

2% Complete

66

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    Round Indicators
    Sérgio P 09/16/2019

    “Very good hotel to rest.”

    Its a family oriented hotel, very nice to rest. The surroundings are very quiet and clean with amazing views. All the staff are nice and pleasant. The hotel is in a very good location, Marbella is in a short distance.
    Round Indicators
    A7842DKeva Lausanne, Switzerland. 09/16/2019

    “OK for families with limited resources”

    I was sent there because of the location convenience. The room was large, clean and breakfast was generous. The swimming pool is not very large for a hotel of this size, and they surprisingly closed it for cleaning Saturday around 6pm and were still working on it Sunday noon. So, in summary, decent but not great. Sort of an entry level Club Med. Charming and efficient reception staff.
    Round Indicators
    DEENA G Edgware, United Kingdom. 09/12/2019 Family

    “Fantastic Barcelo Marbella”

    Cannot rate this hotel high enough. The hotel manager Jesus and his assistant went over and above the call of duty to assist us. We booked this hotel for a wedding weekend for family and friends. No complaints! Only downside no porter to carry luggage to room. We will all be returning to the Barcelo. Cannot fault it!

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Guest We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Marbella was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for your kind words that we will share with the whole team. For the Barceló Marbella team to know that we have created a pleasant experience for you is the best news. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    laurabackhouse1 09/11/2019 Friends getaway

    “Nice hotel”

    Nice hotel further out then we realised, food went cold quickly in the buffet. No drinks at lunch or dinner, not allowed to bring own drinks in. Reception staff were lovely. Pool was down on one day which was annoying. Not always shade next to the sunbed unless you get there early.

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Laura We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to improve our restaurant service. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    amberjadewilliams 09/11/2019 Couples

    “Lovely hotel”

    Just returned from our stay here, had such a lovely time and would definitely return for another holiday, lovely hotel! The location was also fine, 15 min walk to a bus stop which takes you to Puerto Banus and Marbella old town.

    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
     Dear Mrs Williams We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Marbella was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 16 2019

    Sérgio P

    “Very good hotel to rest.”


    Its a family oriented hotel, very nice to rest. The surroundings are very quiet and clean with amazing views. All the staff are nice and pleasant. The hotel is in a very good location, Marbella is in a short distance.


    EVALUATION

    Round Indicators

    • september 16 2019
    • Lausanne, Switzerland

    A7842DKeva

    “OK for families with limited resources”


    I was sent there because of the location convenience. The room was large, clean and breakfast was generous. The swimming pool is not very large for a hotel of this size, and they surprisingly closed it for cleaning Saturday around 6pm and were still working on it Sunday noon. So, in summary, decent but not great. Sort of an entry level Club Med. Charming and efficient reception staff.


    EVALUATION

    Round Indicators

    • september 12 2019
    • Edgware, United Kingdom
    • Family

    DEENA G

    “Fantastic Barcelo Marbella”


    Cannot rate this hotel high enough. The hotel manager Jesus and his assistant went over and above the call of duty to assist us. We booked this hotel for a wedding weekend for family and friends. No complaints! Only downside no porter to carry luggage to room. We will all be returning to the Barcelo. Cannot fault it!


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Guest We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Marbella was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Thank you for your kind words that we will share with the whole team. For the Barceló Marbella team to know that we have created a pleasant experience for you is the best news. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 11 2019
    • Friends getaway

    laurabackhouse1

    “Nice hotel”


    Nice hotel further out then we realised, food went cold quickly in the buffet. No drinks at lunch or dinner, not allowed to bring own drinks in. Reception staff were lovely. Pool was down on one day which was annoying. Not always shade next to the sunbed unless you get there early.


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Laura We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to improve our restaurant service. On the other hand we would like to thank you for your kind words towards our staff, especially regarding the réception. As all of them work very hard, striving to surpass guest expectations, we will definitely pass on your satisfaction with their services. They will surely celebrate that you wrote that they were very nice and most helpful. Thank you once again for making us your choice hotel and for your constructive comments, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards Jose A. Guerrero Guest Experience Manager

    EVALUATION

    Round Indicators

    • september 11 2019
    • Couples

    amberjadewilliams

    “Lovely hotel”


    Just returned from our stay here, had such a lovely time and would definitely return for another holiday, lovely hotel! The location was also fine, 15 min walk to a bus stop which takes you to Puerto Banus and Marbella old town.


    BarceloMarbella, Director de Relaciones con Clientes at Barcelo Marbella, responded to this review
    Dear Mrs Williams We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Marbella was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards Jose A. Guerrero Guest Experience Manager

    Barceló Marbella Hotel Pool

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