At Dukes The Palm, a Royal Hideaway Hotel, we want to offer our most exclusive guests an extraordinary luxury experience with our innovative Royal Service concept. The comprehensive and discrete Royal Service is included with the high-end Suites, where a butler will take care of you during your stay.

Guests can enjoy access to the Royal Lounge located on the third floor, with menus and drinks especially designed for this service.

The experience starts from the moment you arrive at the hotel, with a warm welcome from the team, who will be available to assist you with everything you need during your stay.

Our butler has the knowledge and skills to ensure you have an unforgettable experience that will leave lifetime memories and help guests celebrate special occasions.

Royal Service includes:

• Welcome services with welcome card from the General Manager

• Free daily breakfast at the Great British Restaurant

• Coffee, tea, soft drinks and a selection of appetisers, sandwiches, salads and courtesy desserts during main meals

• Happy hour from 18.00 to 20.00 every day to enjoy a selection of house drinks

▪ Early check-in and late check-out (subject to availability)

• Butler service from 7.00

• Concierge Services

• Daily newspaper to your Suite (on request)

• Detailed explanation of all the hotel facilities

• Arranging excursions

• Ironing service (except for delicate materials)

• Restaurant reservations

• Shoe cleaning and polishing (prior notice required)

• Transport coordination and assistance

From the lobby of the hotel you can access the Dukes The Palm, a Royal Hideaway Hotel private beach. Located in the heart of Palm Jumeirah, the hotel’s private beach provides magnificent panoramic views of the exclusive palm island villas and the impressive skyscrapers in the Dubai Marina.

Enjoy a tasty mocktail while lying on one of the many sun loungers around the infinity pool, where the water temperature is regulated both in winter and summer.

Families can enjoy various activities to suit all ages.

Dukes The Palm, a Royal Hideaway Hotel offers a wide range of fitness facilities so that guests can keep to their training objectives while on holiday. The hotel has magnificent swimming pools, a fully equipped 24/7 fitness studio and a private beach for walks.

The indoor swimming pool is located on the 14th floor of the hotel and offers marvellous panoramic views. With a temperature-controlled system used both during the winter and summer months, the indoor swimming pool is ideal for swimming at any time of the year.

The fitness centre, with views of the Palm Jumeirah, has state-of-the-art facilities and machines, in order for you to keep to your daily routine during your stay in Dubai.

The Kids Club at Dukes The Palm, a Royal Hideaway Hotel is a fantastic place for children to have a great time, both indoors and outdoors. The games area, along with several weekly fun activities, are specifically designed for children aged 4 to 7, and 8 to 11 years old.

Located on the 14th floor of the hotel, the indoor swimming pool offers unforgettable views of the sea and the Dukes The Palm, a Royal Hideaway Hotel private beach.

With its temperature regulation system used both in winter and summer, the indoor swimming pool is the ideal place to enjoy a pleasant swim at any time of the year.

Families staying at the Dukes The Palm, a Royal Hideaway Hotel can enjoy a relaxing ride on our lazy river with a current that allows you to float along, refresh yourself and have a great time.