Barceló Sevilla Renacimiento Hotel Interiors

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Map and location

Isla de la Cartuja   41092 Sevilla , Andalucía   España  

How to get to the hotel

T + 34 95 446 22 22

sevillarenacimiento.res@barcelo.com

Places of Interest

12.2 km Seville Airport

500 m Isla Mágica Theme Park

4 km FIBES Conference and Exhibition Centre

1.5 km Cartuja Olympic Stadium

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Sevilla Renacimiento

4.5/5 Round Indicators
| 3474 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

50% Complete

1755

Very good

33% Complete

1157

Average

10% Complete

372

Poor

3% Complete

114

Very poor

2% Complete

76

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    Round Indicators
    Dwain_Pipe Nottingham, United Kingdom. 11/06/2018 Couples

    “Distinctly average, attention to detail missing”

    Large rooms with a large bed. The architecture of the building makes the whole place is very noisy, however the sliding door in the room reduces the noise significantly. Housekeeping was extremely hit and miss, mainly miss. First day only the bed was made! Towels left on floor, no fresh water, toiletries not restocked. Another day no coffee restocked but foot mats beside the bed appeared. Different day no turn down service or chocolates, and the foot maths disappeared. Room services brought condiments where the ketchup was already used and empty. Breakfast has lots of choice, fresh, and includes champagne :-) Parking is ridiculous having to pay to a separate company €16 a day especially given that the hotel is so far out of the city centre. If you want this out of centre location or you’re here for a conference I can see this hotel being good for you. Otherwise, for general tourism of Seville, I would try elsewhere.
    See full review
    Round Indicators
    Sunshine42356127271 11/05/2018 Friends getaway

    “NOT Welcome, No curtesy, No respect.”

    We don't speak Spanish maybe that's the reason why we didn't get any information when we checked in. When checking out the emoloyee made a mistake. The manager had to correct it because the employee refused to do so. 2 restaurants but with the same (not so great) menu's! Too far from the center. Except for the managers, nobody can help you in English. No respect and No curtesy. Overall not a good experience!
    See full review

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
     Dear Guest, First, thank you in the most sincere way, who has taken the trouble to send us your comments. In this way it gives us the opportunity to improve the management of our work, always seeking to guarantee and try to mitigate any inconvenience that may arise during the stay. Our reception team speaks several languages, including English as it is an essential requirement, we regret that during your check in you could not transmit all the information of the hotel, which however, has in our hotel guides, lifts and digital screens for the hotel. For us, respect and courtesy towards the client is our main focus, since we would never do anything that could disrespect them. We know that there was a computer error, which, if briefly you would have allowed our colleagues at the reception to explain and learn more about the problem, they would have solved it right away. We know that although we consider that your behavior towards our reception team was not the most adequate, we are happy to know that the Manager corrected the problem right away. Again, we apologize if the situation was not to your liking. We regret that the restaurant of our hotel does not satisfy your gastronomic needs, because we have a menu made by our chefs varied and quality, trying to satisfy the culinary desires of our guests. We regret that the location of the hotel was not to your liking, which is public on all internet web portals, as well as on our website Barcelo.com. However we are 5 minutes to the center by taxi for approximately € 6, as well as, we have a winged bus stop of the hotel that leaves you in the center of Seville for € 1.40 per person. We regret that you have returned home with the feeling that you would not repeat your stay with us. We hope you give us the opportunity to demonstrate our level of commitment to the comfort of our guests. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    Round Indicators
    Road25891427877 Frome, United Kingdom. 11/05/2018 Business

    “Great for business meetings”

    Large hotel with exceptional business / conference areas. Great hospitality and good food. If you are looking for a hotel with conference facilities and an abundance of meeting rooms, you need to look no further as this hotel can cater for all
    See full review

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
     Dear Guest, We appreciate the time you spend in involving us in this wonderful comment and we thank you your visit to Barceló Sevilla Renacimiento, and the fact you shared your experience with us and with the rest of surfers. It has been a pleasure for us to know you enjoyed your stay and the services we offered you. The 25 rooms of the Barceló Convention Center make the hotel the largest convention center in Seville, being a member of ICCA (International Congress and Conventions Association) and one of the first hotels in Europe recognized as Chinese Friendly. Thank you very much for mentioning it in your review. Again I thank you for this wonderful review, it has been a pleasure for me to read and I look forward to serving you again soon. Marcos Otero General Manager Barceló Sevilla Renacimiento

    Round Indicators
    David_J_from_Cville Charlottesville, Virginia. 11/03/2018 Business

    “Good business hotel”

    Good business hotel with spacious rooms and meeting areas. Modern and clean. Comfortable lobby area. Good restaurant. Bar area could be better. Had some challenges with booking that were eventually resolved.
    See full review

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
     Dear guest, We appreciate the time you spend in involving us in this wonderful comment and we thank you your visit to Barceló Sevilla Renacimiento, and the fact you shared your experience with us and with the rest of surfers. As you say, Barceló Sevilla Renacimiento is the perfect place for the realization of certain types of events, due to its proximity to the centre, its privileged location in the city, its beautiful gardens and facilities, variety of points of sale, rooms conditioned with natural light, projectors and audio-visual media, and convention centre, among others. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We wish to send you our best wishes and we hope to have the opportunity to welcome you again in the coming years and make your stay a great experience. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    Round Indicators
    Guide64769250598 11/02/2018 Couples

    “Goof hotel with lots of facilities”

    Good hotel and lovely room but a bit on the big scale and if you like smaller more personal hotels this is not for you. Large conference areas. The staff tried to make you feel welcome and meet your needs. The concierge was very good
    See full review

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
     Dear guest, Thank you for choosing Barceló Sevilla Renacimiento as the place to spend your holidays and to relax, in a unique environment in Andalusia. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once again we thank you your contribution, and we wish to have the chance of welcoming you again very soon. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    EVALUATION

    Round Indicators
    • november 6 2018
    • Nottingham, United Kingdom
    • Couples

    Dwain_Pipe

    “Distinctly average, attention to detail missing”

    Large rooms with a large bed. The architecture of the building makes the whole place is very noisy, however the sliding door in the room reduces the noise significantly. Housekeeping was extremely hit and miss, mainly miss. First day only the bed was made! Towels left on floor, no fresh water, toiletries not restocked. Another day no coffee restocked but foot mats beside the bed appeared. Different day no turn down service or chocolates, and the foot maths disappeared. Room services brought condiments where the ketchup was already used and empty. Breakfast has lots of choice, fresh, and includes champagne :-) Parking is ridiculous having to pay to a separate company €16 a day especially given that the hotel is so far out of the city centre. If you want this out of centre location or you’re here for a conference I can see this hotel being good for you. Otherwise, for general tourism of Seville, I would try elsewhere.

    EVALUATION

    Round Indicators
    • november 5 2018
    • Friends getaway

    Sunshine42356127271

    “NOT Welcome, No curtesy, No respect.”

    We don't speak Spanish maybe that's the reason why we didn't get any information when we checked in. When checking out the emoloyee made a mistake. The manager had to correct it because the employee refused to do so. 2 restaurants but with the same (not so great) menu's! Too far from the center. Except for the managers, nobody can help you in English. No respect and No curtesy. Overall not a good experience!

    The hotel has answered

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
    Dear Guest, First, thank you in the most sincere way, who has taken the trouble to send us your comments. In this way it gives us the opportunity to improve the management of our work, always seeking to guarantee and try to mitigate any inconvenience that may arise during the stay. Our reception team speaks several languages, including English as it is an essential requirement, we regret that during your check in you could not transmit all the information of the hotel, which however, has in our hotel guides, lifts and digital screens for the hotel. For us, respect and courtesy towards the client is our main focus, since we would never do anything that could disrespect them. We know that there was a computer error, which, if briefly you would have allowed our colleagues at the reception to explain and learn more about the problem, they would have solved it right away. We know that although we consider that your behavior towards our reception team was not the most adequate, we are happy to know that the Manager corrected the problem right away. Again, we apologize if the situation was not to your liking. We regret that the restaurant of our hotel does not satisfy your gastronomic needs, because we have a menu made by our chefs varied and quality, trying to satisfy the culinary desires of our guests. We regret that the location of the hotel was not to your liking, which is public on all internet web portals, as well as on our website Barcelo.com. However we are 5 minutes to the center by taxi for approximately € 6, as well as, we have a winged bus stop of the hotel that leaves you in the center of Seville for € 1.40 per person. We regret that you have returned home with the feeling that you would not repeat your stay with us. We hope you give us the opportunity to demonstrate our level of commitment to the comfort of our guests. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    EVALUATION

    Round Indicators
    • november 5 2018
    • Frome, United Kingdom
    • Business

    Road25891427877

    “Great for business meetings”

    Large hotel with exceptional business / conference areas. Great hospitality and good food. If you are looking for a hotel with conference facilities and an abundance of meeting rooms, you need to look no further as this hotel can cater for all

    The hotel has answered

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
    Dear Guest, We appreciate the time you spend in involving us in this wonderful comment and we thank you your visit to Barceló Sevilla Renacimiento, and the fact you shared your experience with us and with the rest of surfers. It has been a pleasure for us to know you enjoyed your stay and the services we offered you. The 25 rooms of the Barceló Convention Center make the hotel the largest convention center in Seville, being a member of ICCA (International Congress and Conventions Association) and one of the first hotels in Europe recognized as Chinese Friendly. Thank you very much for mentioning it in your review. Again I thank you for this wonderful review, it has been a pleasure for me to read and I look forward to serving you again soon. Marcos Otero General Manager Barceló Sevilla Renacimiento

    EVALUATION

    Round Indicators
    • november 3 2018
    • Charlottesville, Virginia
    • Business

    David_J_from_Cville

    “Good business hotel”

    Good business hotel with spacious rooms and meeting areas. Modern and clean. Comfortable lobby area. Good restaurant. Bar area could be better. Had some challenges with booking that were eventually resolved.

    The hotel has answered

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
    Dear guest, We appreciate the time you spend in involving us in this wonderful comment and we thank you your visit to Barceló Sevilla Renacimiento, and the fact you shared your experience with us and with the rest of surfers. As you say, Barceló Sevilla Renacimiento is the perfect place for the realization of certain types of events, due to its proximity to the centre, its privileged location in the city, its beautiful gardens and facilities, variety of points of sale, rooms conditioned with natural light, projectors and audio-visual media, and convention centre, among others. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We wish to send you our best wishes and we hope to have the opportunity to welcome you again in the coming years and make your stay a great experience. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    EVALUATION

    Round Indicators
    • november 2 2018
    • Couples

    Guide64769250598

    “Goof hotel with lots of facilities”

    Good hotel and lovely room but a bit on the big scale and if you like smaller more personal hotels this is not for you. Large conference areas. The staff tried to make you feel welcome and meet your needs. The concierge was very good

    The hotel has answered

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
    Dear guest, Thank you for choosing Barceló Sevilla Renacimiento as the place to spend your holidays and to relax, in a unique environment in Andalusia. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once again we thank you your contribution, and we wish to have the chance of welcoming you again very soon. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    Barceló Sevilla Renacimiento Hotel Views

    A luxurious urban hotel on the banks of the Guadalquivir River

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