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Barceló Sevilla Renacimiento Hotel Interiors
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map

Map and location

Isla de la Cartuja   41092 Sevilla , Andalucía   España  

How to get to the hotel

T + 34 95 446 22 22

sevillarenacimiento.res@barcelo.com

Places of Interest

12.2 km Seville Airport

500 m Isla Mágica Theme Park

4 km FIBES Conference and Exhibition Centre

1.5 km Cartuja Olympic Stadium

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Sevilla Renacimiento

4.5/5 Round Indicators
| 4142 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service

Comments

Excellent

52% Complete

2155

Very good

31% Complete

1317

Average

10% Complete

448

Poor

3% Complete

135

Very poor

2% Complete

87

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    Round Indicators
    vklaudy Barcelona, Spain. 09/15/2019 Family

    “A great hotel next to isla mágica”

    Very nice family rooms with a big tv screen.the kids enjoyed a lot. Very good breakfast also. The only negative thing was an overcrowded small restaurant for dinner. We couldn't be served. Its strange to have sucha small restaurants for that big hotel.
    See full review
    Round Indicators
    taylory805 Puerto Banus, Spain. 09/10/2019 Couples

    “Beautiful hotel ”

    I stayed here for 4 nights with my boyfriend for his birthday and we had an amazing time the hotel is beutiful inside and is very big although it is in a city it feels like a reesort i highly recomend the room service rather than the tapas bar in main enterance. We ate in room both nights and had many drinks to room and the bill was not anywhere close to what we expected i could not believe how cheap it was i will definetly be back thank you barcelo
    See full review
    Round Indicators
    Carol W Courtenay, Canada. 09/07/2019

    “Disappointing and not an easy walking distance to the Centro”

    This property MAY have been 5 stars when it opened. However, it's showing its age. Our room had a door which supposedly was meant to open onto a terrace/deck but didn't. The bathroom had black mould in the bathtub. The shower doors leaked and therefore flooded the bathroom. I took photos and asked for things to be fixed. When we got back to our room, things had been done (not sure what) but there was a cleaner's rag in our sink. Furthermore, what 5* property charges 4 euro for a bucket of ice (even if you bring your own cooler?).... ... but hey, they will give you as many glasses of ice as you ask for (and if you ask at the pool, they will give you ice in single-use plastic glasses for free). This is completely against their "environmental policy"... as is the fact that we hung our towels and they were still replaced ... TWICE! This property is also NOT within walking distance to the Centro unless you think it's okay to walk 40 minutes to the Cathedral in 40+ degrees Celcius. I suppose it's a good conference hotel if your audience doesn't mind the cleanliness issues and paying for ice and if your sole intent is to go to Isla Magica, it's a great hotel. This hotel is a classic "3 dressed up as a 9", in my opinion. It has the bones of a great hotel and probably was one but it's obvious that the bottom line here is profit.
    See full review

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
     Dear Carol, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are sorry that the hotel category legally assigned to us for our facilities and services does not match what you perceived during your stay. We will continue to work towards changing this perception through our efforts and service-minded spirit. We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so guests feel comfortable. We understand that Barcelo Sevilla Renacimiento might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Barceló destination that can make all your dreams come true. As a team, we are committed to achieving 100% guest satisfaction and appreciate comments such as yours’ as a powerful wake-up call on areas where we need to do a better job. I am sorry that we did not live up to your expectations on this occasion and assure you that we will take immediate action to improve for the benefit of future guests. Thanks once again for taking the time to let us know. Sincerely, Marcos Otero General Manager Barceló Sevilla Renacimiento

    Round Indicators
    jvrcp Lisbon, Portugal. 09/07/2019 Family

    “The best Hotel in town”

    This wasn't my first time at this Hotel, and every time i go to Sevilla, Barcelo is where i stay. The staff is very kind, polite and there you feel like at home. Next time i go to Sevilla for sure i'll sleep in Barcelo. The breakfast is the best in the City. The swimming pool amazing.
    See full review
    Round Indicators
    916fionas 09/03/2019 Family

    “3 night city break”

    We stayed in this wonderful hotel for 3 nights at the end of August. The hotel staff were very welcoming and helpful. The room was spacious, clean and very comfortable. We stayed B&B with the breakfast plentiful with everything you would expect. The hotel offers two pools, one for families and one for adults only. We will be returning as we only scratched the surface of Seville. Highly recommend this ‘resort’ hotel.
    See full review

    BarceloRenacimiento, Manager at Barcelo Sevilla Renacimiento, responded to this review
     Dear Fionas, Thank you for making our Barceló Sevilla Renacimiento your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are aware that the attention our guests receive from our team is translated into the satisfaction of their stay. That is why we strive to always provide the best service and with the best quality. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Breakfast at Barceló Sevilla Renacimiento is specially designed to offer our guest a wide range of dishes, where they can meet the needs. It has been a pleasure to read that you could percieve it. We send a greeting from the whole team and we thank you for the time spent sharing your opinion. It has been a pleasure for us to serve you. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    EVALUATION

    Round Indicators
    • september 15 2019
    • Barcelona, Spain
    • Family

    vklaudy

    “A great hotel next to isla mágica”

    Very nice family rooms with a big tv screen.the kids enjoyed a lot. Very good breakfast also. The only negative thing was an overcrowded small restaurant for dinner. We couldn't be served. Its strange to have sucha small restaurants for that big hotel.

    EVALUATION

    Round Indicators
    • september 10 2019
    • Puerto Banus, Spain
    • Couples

    taylory805

    “Beautiful hotel ”

    I stayed here for 4 nights with my boyfriend for his birthday and we had an amazing time the hotel is beutiful inside and is very big although it is in a city it feels like a reesort i highly recomend the room service rather than the tapas bar in main enterance. We ate in room both nights and had many drinks to room and the bill was not anywhere close to what we expected i could not believe how cheap it was i will definetly be back thank you barcelo

    EVALUATION

    Round Indicators
    • september 7 2019
    • Courtenay, Canada

    Carol W

    “Disappointing and not an easy walking distance to the Centro”

    This property MAY have been 5 stars when it opened. However, it's showing its age. Our room had a door which supposedly was meant to open onto a terrace/deck but didn't. The bathroom had black mould in the bathtub. The shower doors leaked and therefore flooded the bathroom. I took photos and asked for things to be fixed. When we got back to our room, things had been done (not sure what) but there was a cleaner's rag in our sink. Furthermore, what 5* property charges 4 euro for a bucket of ice (even if you bring your own cooler?).... ... but hey, they will give you as many glasses of ice as you ask for (and if you ask at the pool, they will give you ice in single-use plastic glasses for free). This is completely against their "environmental policy"... as is the fact that we hung our towels and they were still replaced ... TWICE! This property is also NOT within walking distance to the Centro unless you think it's okay to walk 40 minutes to the Cathedral in 40+ degrees Celcius. I suppose it's a good conference hotel if your audience doesn't mind the cleanliness issues and paying for ice and if your sole intent is to go to Isla Magica, it's a great hotel. This hotel is a classic "3 dressed up as a 9", in my opinion. It has the bones of a great hotel and probably was one but it's obvious that the bottom line here is profit.

    The hotel has answered

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
    Dear Carol, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are sorry that the hotel category legally assigned to us for our facilities and services does not match what you perceived during your stay. We will continue to work towards changing this perception through our efforts and service-minded spirit. We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so guests feel comfortable. We understand that Barcelo Sevilla Renacimiento might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Barceló destination that can make all your dreams come true. As a team, we are committed to achieving 100% guest satisfaction and appreciate comments such as yours’ as a powerful wake-up call on areas where we need to do a better job. I am sorry that we did not live up to your expectations on this occasion and assure you that we will take immediate action to improve for the benefit of future guests. Thanks once again for taking the time to let us know. Sincerely, Marcos Otero General Manager Barceló Sevilla Renacimiento

    EVALUATION

    Round Indicators
    • september 7 2019
    • Lisbon, Portugal
    • Family

    jvrcp

    “The best Hotel in town”

    This wasn't my first time at this Hotel, and every time i go to Sevilla, Barcelo is where i stay. The staff is very kind, polite and there you feel like at home. Next time i go to Sevilla for sure i'll sleep in Barcelo. The breakfast is the best in the City. The swimming pool amazing.

    EVALUATION

    Round Indicators
    • september 3 2019
    • Family

    916fionas

    “3 night city break”

    We stayed in this wonderful hotel for 3 nights at the end of August. The hotel staff were very welcoming and helpful. The room was spacious, clean and very comfortable. We stayed B&B with the breakfast plentiful with everything you would expect. The hotel offers two pools, one for families and one for adults only. We will be returning as we only scratched the surface of Seville. Highly recommend this ‘resort’ hotel.

    The hotel has answered

    BarceloRenacimiento, Manager at Barcelo Sevilla Renacimiento, responded to this review
    Dear Fionas, Thank you for making our Barceló Sevilla Renacimiento your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are aware that the attention our guests receive from our team is translated into the satisfaction of their stay. That is why we strive to always provide the best service and with the best quality. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. Breakfast at Barceló Sevilla Renacimiento is specially designed to offer our guest a wide range of dishes, where they can meet the needs. It has been a pleasure to read that you could percieve it. We send a greeting from the whole team and we thank you for the time spent sharing your opinion. It has been a pleasure for us to serve you. Best Regards, Marcos Otero General Manager Barceló Sevilla Renacimiento

    Barceló Sevilla Renacimiento Hotel Views

    A luxurious urban hotel on the banks of the Guadalquivir River

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