Barceló Sants  Hotel Interiors
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Map and location

Plaça dels Països Catalans, s/n   08014 Barcelona , Cataluña   España  


Places of Interest

12 km Barcelona Airport - El Prat

0 m Barcelona Sants: RENFE, Metro, AVE

500 m Fira de Barcelona

11.3 km Port of Barcelona

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Sants

4.5/5 Round Indicators
| 4047 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

46% Complete

1896

Very good

39% Complete

1586

Average

9% Complete

375

Poor

2% Complete

118

Very poor

1% Complete

73

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    Round Indicators
    adamt616 Watford, United Kingdom. 12/17/2018 Business

    “Lovely room and convenient location”

    Stayed here for work as our office is on the other side of the square to the station, but was surprised at how nice the hotel was. Aside from the frankly bizarre space theming and somewhat sparse reception area, the Orbital Room was lovely. Very spacious, well designed, with an extremely comfy super king bed. Breakfast had a large range of food and plenty of seating, though the space theme did make it feel more like a canteen than a proper restaurant. Given the location being directly on top of Sants station, I can imagine this would be a great alternative for tourists not wanting to be in the centre as much as for business customers like myself.

    Direccion_B_Sants, Manager at Barcelo Sants, responded to this review
     Dear guest, Firstly we would like to thank you for the lovely and detailed review you shared following your recent visit to our Barceló Sants hotel. We are delighted to read that we were able to match your holiday expectations and we hope to see you back soon. Kind regards, The management.

    Round Indicators
    j0nnydent Dubai, United Arab Emirates. 12/16/2018 Family

    “Great hotel shhame about lack of sound proofing”

    fix the hotel so we can't hear the other guests. Apart from that it is fine. Everything else good, but the walls are not proper concrete walls they are added later after construction and that's the problem. I doubt they want to fix the problem, more rooms more money. i won't come back unless sound proofing was fixed.

    Direccion_B_Sants, Manager at Barcelo Sants, responded to this review
     Dear guest, Although we sincerely regret your disappointment with your stay in our Barceló Sants, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. All rooms are soundproof, and we normally do not receive comments regarding the noise issue. In your case, you may have been given on of our adjoining rooms separated by door, in which case you could have some extra noise coming from the other room. If that is the case, please for your future visit, contact our reception staff and we will gladly find a solution for the issue by moving you to another room. Also, we have a security guard on duty 24hours a day in case there is an issue with any bad behaved guests. On the other hand, we are glad to see that apart from this issue, we have been able to match your expectations. Thank you again for making us your choice hotel on this occasion and it is our hope that you will give us the opportunity to serve you better in the future. Kind regards, The management.

    Round Indicators
    zh9118 Madrid, Spain. 12/13/2018 Solo travel

    “Great!”

    Great reception at the beginning. Nice location, convinient place, near subway with good transportation and restaurants, 30 min to airport. By the way, the design of the hotel is very nice and imaginative.
    Round Indicators
    AsianvisitorUK SW England. 12/11/2018 Solo travel

    “Clean & comfortable”

    Ideal location on top of the station although the entrance was still not easy to find. Clean & with a very pleasant aroma throughout the public areas. Breakfast seemed rather expensive so I opted to use the station facilities which were excellent.
    Round Indicators
    Murray B Edinburgh, United Kingdom. 12/11/2018 Couples

    “rubbish”

    Hotel with no character. Food awful. How do I stretch to 200 chactaers? Location good for what we wanted. Room itself clean and well presented but why are the whbs not in the bathroom. Otherwise dire with a capital D

    Direccion_B_Sants, Guest Relations Manager at Barcelo Sants, responded to this review
     Thank you for sharing a review of Barceló Sants hotel. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service. We would like to know much more in detail about your experience, as we would like to improve those areas you were not satisfy. Please, do not hesitate to contact us. Kind regards

    EVALUATION

    Round Indicators

    • december 17 2018
    • Watford, United Kingdom
    • Business

    adamt616

    “Lovely room and convenient location”


    Stayed here for work as our office is on the other side of the square to the station, but was surprised at how nice the hotel was. Aside from the frankly bizarre space theming and somewhat sparse reception area, the Orbital Room was lovely. Very spacious, well designed, with an extremely comfy super king bed. Breakfast had a large range of food and plenty of seating, though the space theme did make it feel more like a canteen than a proper restaurant. Given the location being directly on top of Sants station, I can imagine this would be a great alternative for tourists not wanting to be in the centre as much as for business customers like myself.


    Direccion_B_Sants, Manager at Barcelo Sants, responded to this review
    Dear guest, Firstly we would like to thank you for the lovely and detailed review you shared following your recent visit to our Barceló Sants hotel. We are delighted to read that we were able to match your holiday expectations and we hope to see you back soon. Kind regards, The management.

    EVALUATION

    Round Indicators

    • december 16 2018
    • Dubai, United Arab Emirates
    • Family

    j0nnydent

    “Great hotel shhame about lack of sound proofing”


    fix the hotel so we can't hear the other guests. Apart from that it is fine. Everything else good, but the walls are not proper concrete walls they are added later after construction and that's the problem. I doubt they want to fix the problem, more rooms more money. i won't come back unless sound proofing was fixed.


    Direccion_B_Sants, Manager at Barcelo Sants, responded to this review
    Dear guest, Although we sincerely regret your disappointment with your stay in our Barceló Sants, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. All rooms are soundproof, and we normally do not receive comments regarding the noise issue. In your case, you may have been given on of our adjoining rooms separated by door, in which case you could have some extra noise coming from the other room. If that is the case, please for your future visit, contact our reception staff and we will gladly find a solution for the issue by moving you to another room. Also, we have a security guard on duty 24hours a day in case there is an issue with any bad behaved guests. On the other hand, we are glad to see that apart from this issue, we have been able to match your expectations. Thank you again for making us your choice hotel on this occasion and it is our hope that you will give us the opportunity to serve you better in the future. Kind regards, The management.

    EVALUATION

    Round Indicators

    • december 13 2018
    • Madrid, Spain
    • Solo travel

    zh9118

    “Great!”


    Great reception at the beginning. Nice location, convinient place, near subway with good transportation and restaurants, 30 min to airport. By the way, the design of the hotel is very nice and imaginative.


    EVALUATION

    Round Indicators

    • december 11 2018
    • SW England
    • Solo travel

    AsianvisitorUK

    “Clean & comfortable”


    Ideal location on top of the station although the entrance was still not easy to find. Clean & with a very pleasant aroma throughout the public areas. Breakfast seemed rather expensive so I opted to use the station facilities which were excellent.


    EVALUATION

    Round Indicators

    • december 11 2018
    • Edinburgh, United Kingdom
    • Couples

    Murray B

    “rubbish”


    Hotel with no character. Food awful. How do I stretch to 200 chactaers? Location good for what we wanted. Room itself clean and well presented but why are the whbs not in the bathroom. Otherwise dire with a capital D


    Direccion_B_Sants, Guest Relations Manager at Barcelo Sants, responded to this review
    Thank you for sharing a review of Barceló Sants hotel. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service. We would like to know much more in detail about your experience, as we would like to improve those areas you were not satisfy. Please, do not hesitate to contact us. Kind regards

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