Barceló Hotel Pool  Fuerteventura Thalasso Spa
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Map and location

Avenida de El Castillo, s/n   35610 Caleta de Fuste, Antigua , Islas Canarias   España  


Places of Interest

7 km Fuerteventura

5 m Caleta de Fuste beach

3 km Salt Museum, Salinas

2 km Salinas de Antigua Golf Course

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Fuerteventura Thalasso Spa

4.5/5 Round Indicators
| 10826 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

52% Complete

5648

Very good

33% Complete

3636

Average

10% Complete

1146

Poor

2% Complete

266

Very poor

1% Complete

130

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    Round Indicators
    Trek02554838114 03/24/2019 Friends getaway

    “Hens are us”

    There was 18 of us ladies on a hen , a mixture of ages , we all had a great time everything we wanted, good food sun sea and plenty of laughs.people friendly.beautful beach , lots to do if you wanted to venture out and about everything was walking distance.
    Round Indicators
    Ambassador370578 03/24/2019 Couples

    “Super”

    The hotel was fantastic apart from the bars where staff appear very grumpy. The staff in the main bar at night are more interested in chatting women up than serving the customers. Minor complaint on what was a very good hotel.
    Round Indicators
    darren_richardson4 Stoke-on-Trent, United Kingdom. 03/23/2019 Couples

    “Top hotel for a relaxing holiday”

    4 th stay in this amazing hotel. The staff can not do enough for you, the food drinks and service are second to none. Rooms clean and spacious,a really nice Johnny Walker red label whisky free on all inclusive, nice cocktails and soft drinks, a great stay again.food was amazing. Proper back bacon and hp sauce at breakfast, and a fantastic selection of high quality food every dinner and tea.with great service from the staff waiting on. And as arnie said, ILL BE BACK. Looking forward to our next stay.
    Round Indicators
    35Michaelbrookes Aylesford, United Kingdom. 03/23/2019 Couples

    “Not all inclusive”

    This hotel is clean and tidy, but very big. I will give you my honest opinion, bear in mind I have been to many all inclusive hotels. Here are the negatives. You pay for hiring of towels , pay for SAFE, you pay for tea and coffee replacements in room, you pay 16 euros each to eat in their only themed restaurant, The snack bar is very limited and small for food, best go to main restaurant. At breakfast time it was a constant struggle to get coffee as I had to chase waitress to serve us . You could not get this coffee yourself. Because you are very close to airport you had airplane noise above hotel. If you want to stay in room longer on departure day it will cost you 25 euro for two hrs or 45 euros for 4 hrs. There is guarantee you will be allowed to stay in the room as we found out. We could not stay in room. On a positive note the WiFi is free and is everywhere. The Caribbean all inclusive is far better than European. The beach here is massive and there are plenty of places to walk to. Car rental I would recommend you going to HERTZ as they charge 35 euros for one day. Probably cheaper the more you have it . TUI rep wanted to charge 54euros.

    BarceloFuerteventura, Director de Relaciones con Clientes at Barcelo Fuerteventura Thalasso Spa, responded to this review
     Dear Guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Fuerteventura Thalasso Spa. hotel. It does indeed sound from what you describe that some aspects of your stay wre not to your liking; please accept our sincerest apologies for failing to meet your expectations. We are delighted to see that you could enjoy the beauty of our installations. It is our intention to offer pleasing and clean accommodations so that our guests can fully enjoy their vacation. We however understand reading your review that apparently you were not properly informed about our hotel’s services and your All Inclusive type of meal plan prior to your arrival and would like to take the opportunity to point out that a full description of our services is available on our website; as you will see the All Inclusive is related to drinks, meals, snacks and the entertainment program, while other services like the safe, the a la carte restaurant or the late check out are reported to be available against an extra charge and subjected to availability. However, please receive our most sincere apologies for not fulfilling your expectations regarding our all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. Please be assured your comments regarding the service you received during mealtimes has been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing inproviding you with a positive experience during your breakfasts. We sincerely regret reading that our location did not meet your expectations because of its proximity to theairport: we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance and help you select the Barceló hotel that best meets your holiday needs and wishes. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Kind Regards, Camilla Aldini Guest Experience Manager

    Round Indicators
    Adventure23489654704 03/22/2019 Family

    “Really Great Resort”

    Lovely Hotel. Great Food, Very Relaxing Atmosphere, Beside the beach, Football and Tennis for the Kids. Great Spa. We will be back. Something for everyone here and a very relaxing holiday.Great Weather!!!!

    EVALUATION

    Round Indicators

    • march 24 2019
    • Friends getaway

    Trek02554838114

    “Hens are us”


    There was 18 of us ladies on a hen , a mixture of ages , we all had a great time everything we wanted, good food sun sea and plenty of laughs.people friendly.beautful beach , lots to do if you wanted to venture out and about everything was walking distance.


    EVALUATION

    Round Indicators

    • march 24 2019
    • Couples

    Ambassador370578

    “Super”


    The hotel was fantastic apart from the bars where staff appear very grumpy. The staff in the main bar at night are more interested in chatting women up than serving the customers. Minor complaint on what was a very good hotel.


    EVALUATION

    Round Indicators

    • march 23 2019
    • Stoke-on-Trent, United Kingdom
    • Couples

    darren_richardson4

    “Top hotel for a relaxing holiday”


    4 th stay in this amazing hotel. The staff can not do enough for you, the food drinks and service are second to none. Rooms clean and spacious,a really nice Johnny Walker red label whisky free on all inclusive, nice cocktails and soft drinks, a great stay again.food was amazing. Proper back bacon and hp sauce at breakfast, and a fantastic selection of high quality food every dinner and tea.with great service from the staff waiting on. And as arnie said, ILL BE BACK. Looking forward to our next stay.


    EVALUATION

    Round Indicators

    • march 23 2019
    • Aylesford, United Kingdom
    • Couples

    35Michaelbrookes

    “Not all inclusive”


    This hotel is clean and tidy, but very big. I will give you my honest opinion, bear in mind I have been to many all inclusive hotels. Here are the negatives. You pay for hiring of towels , pay for SAFE, you pay for tea and coffee replacements in room, you pay 16 euros each to eat in their only themed restaurant, The snack bar is very limited and small for food, best go to main restaurant. At breakfast time it was a constant struggle to get coffee as I had to chase waitress to serve us . You could not get this coffee yourself. Because you are very close to airport you had airplane noise above hotel. If you want to stay in room longer on departure day it will cost you 25 euro for two hrs or 45 euros for 4 hrs. There is guarantee you will be allowed to stay in the room as we found out. We could not stay in room. On a positive note the WiFi is free and is everywhere. The Caribbean all inclusive is far better than European. The beach here is massive and there are plenty of places to walk to. Car rental I would recommend you going to HERTZ as they charge 35 euros for one day. Probably cheaper the more you have it . TUI rep wanted to charge 54euros.


    BarceloFuerteventura, Director de Relaciones con Clientes at Barcelo Fuerteventura Thalasso Spa, responded to this review
    Dear Guest, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Fuerteventura Thalasso Spa. hotel. It does indeed sound from what you describe that some aspects of your stay wre not to your liking; please accept our sincerest apologies for failing to meet your expectations. We are delighted to see that you could enjoy the beauty of our installations. It is our intention to offer pleasing and clean accommodations so that our guests can fully enjoy their vacation. We however understand reading your review that apparently you were not properly informed about our hotel’s services and your All Inclusive type of meal plan prior to your arrival and would like to take the opportunity to point out that a full description of our services is available on our website; as you will see the All Inclusive is related to drinks, meals, snacks and the entertainment program, while other services like the safe, the a la carte restaurant or the late check out are reported to be available against an extra charge and subjected to availability. However, please receive our most sincere apologies for not fulfilling your expectations regarding our all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. Please be assured your comments regarding the service you received during mealtimes has been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing inproviding you with a positive experience during your breakfasts. We sincerely regret reading that our location did not meet your expectations because of its proximity to theairport: we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance and help you select the Barceló hotel that best meets your holiday needs and wishes. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Kind Regards, Camilla Aldini Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 22 2019
    • Family

    Adventure23489654704

    “Really Great Resort”


    Lovely Hotel. Great Food, Very Relaxing Atmosphere, Beside the beach, Football and Tennis for the Kids. Great Spa. We will be back. Something for everyone here and a very relaxing holiday.Great Weather!!!!


    Barceló Hotel Beach  Fuerteventura Thalasso Spa

    Quality and comfort with Canary Island soul

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