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Map and location

La Hondura, 8   38683 Puerto Santiago (Tenerife) , Islas Canarias   España  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 7066 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

42% Complete

3028

Very good

36% Complete

2588

Average

13% Complete

942

Poor

4% Complete

329

Very poor

2% Complete

179

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    Round Indicators
    Gillian B 11/18/2018 Family

    “Barcelo Santiago - the place to stay!”

    Whilst one of the older more established hotels in Santiago, what a fantastic place to stay, stunning views, fantastic entertainment team, friendly atmosphere, delicious food and the icing on the cake sunshine!! Whether its taking in the stunning sunsets over La Gomera whilst relaxing with a drink, watching the boats by Los Gigantes cliffs or taking part in the various activities - swimming, pool biking, aqua aerobics, wine tasting, cocktail making, shuffleboard, making aloe vera beauty treatments, watching the inhouse animation team shows, you are always in for a treat and a fantastic time. I visited with my 12 year old son who loved it, and although there was a slight hiccup on arrival regarding room allocation, the lovely staff put it right quickly and we had an amazing stay. I would highly recommend this hotel as it is lovely, the staff are so helpful and Valentina will always make sure you stay is memorable (what an asset she is to the hotel). We will be returning as soon as possible
    Round Indicators
    Marc W 11/17/2018 Couples

    “10 days in November 2018”

    Hotel was clean and most staff were lovely, very scenic location. No iron in the room, had to pay depost for pool towel and 3 euros to get it cleaned! Tea,coffee and water not replenish in the room for 10 days. Need to pay for the safe, very limited drinks on all inclusive, cocktails are poored out if pre made mixture packs. Holiday was just OK, wouldn't go back.
    Round Indicators
    Meander17391254583 Glencolmcille, Ireland. 11/16/2018 Couples

    “FANTASTIC Hotel!”

    there is nothing to complain about. The location is breath taking, the service was outstanding. The food was great. The room comfortable and large with amazing views. One of the nicest hotel we have ever stayed at. We will definitely go back.
    Round Indicators
    Ambassador667978 11/16/2018 Friends getaway

    “Awesome holiday”

    Could not fault anything. The only niggle was that my husband who is on a gluten free diet was only able to get cereal on two mornings and did not have sliced bread until the last day of our stay. Also did not find out about gluten free beer being available until the last day of our stay . This could be advertised more and cereal and bread available. Other than that it was excellent
    Round Indicators
    dee1988 Aberdeen, United Kingdom. 11/15/2018 Couples

    “Super hotel ”

    This is the second time at this fantastic hotel. Standard of cleaning excellent. Reception excellent. Waiting staff excellent. Food excellent. There is one or two points we are not comfortable with and that is the new open plan bathrooms. Not very nice and no privacy. The doors to shower and toilet are opaque glass and toilet one doesn't even close entirely. Last year there was a super heated swimming pool not this time. Fantastic hotel but on these points and the fact that tui want a whopping and outrageous £333 for taxi transfere means we probably won't be returning.

    EVALUATION

    Round Indicators

    • november 18 2018
    • Family

    Gillian B

    “Barcelo Santiago - the place to stay!”


    Whilst one of the older more established hotels in Santiago, what a fantastic place to stay, stunning views, fantastic entertainment team, friendly atmosphere, delicious food and the icing on the cake sunshine!! Whether its taking in the stunning sunsets over La Gomera whilst relaxing with a drink, watching the boats by Los Gigantes cliffs or taking part in the various activities - swimming, pool biking, aqua aerobics, wine tasting, cocktail making, shuffleboard, making aloe vera beauty treatments, watching the inhouse animation team shows, you are always in for a treat and a fantastic time. I visited with my 12 year old son who loved it, and although there was a slight hiccup on arrival regarding room allocation, the lovely staff put it right quickly and we had an amazing stay. I would highly recommend this hotel as it is lovely, the staff are so helpful and Valentina will always make sure you stay is memorable (what an asset she is to the hotel). We will be returning as soon as possible


    EVALUATION

    Round Indicators

    • november 17 2018
    • Couples

    Marc W

    “10 days in November 2018”


    Hotel was clean and most staff were lovely, very scenic location. No iron in the room, had to pay depost for pool towel and 3 euros to get it cleaned! Tea,coffee and water not replenish in the room for 10 days. Need to pay for the safe, very limited drinks on all inclusive, cocktails are poored out if pre made mixture packs. Holiday was just OK, wouldn't go back.


    EVALUATION

    Round Indicators

    • november 16 2018
    • Glencolmcille, Ireland
    • Couples

    Meander17391254583

    “FANTASTIC Hotel!”


    there is nothing to complain about. The location is breath taking, the service was outstanding. The food was great. The room comfortable and large with amazing views. One of the nicest hotel we have ever stayed at. We will definitely go back.


    EVALUATION

    Round Indicators

    • november 16 2018
    • Friends getaway

    Ambassador667978

    “Awesome holiday”


    Could not fault anything. The only niggle was that my husband who is on a gluten free diet was only able to get cereal on two mornings and did not have sliced bread until the last day of our stay. Also did not find out about gluten free beer being available until the last day of our stay . This could be advertised more and cereal and bread available. Other than that it was excellent


    EVALUATION

    Round Indicators

    • november 15 2018
    • Aberdeen, United Kingdom
    • Couples

    dee1988

    “Super hotel ”


    This is the second time at this fantastic hotel. Standard of cleaning excellent. Reception excellent. Waiting staff excellent. Food excellent. There is one or two points we are not comfortable with and that is the new open plan bathrooms. Not very nice and no privacy. The doors to shower and toilet are opaque glass and toilet one doesn't even close entirely. Last year there was a super heated swimming pool not this time. Fantastic hotel but on these points and the fact that tui want a whopping and outrageous £333 for taxi transfere means we probably won't be returning.


    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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