Ocio en el hotel Barceló Santiago
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Map and location

La Hondura, 8   38683 Puerto Santiago (Tenerife) , Islas Canarias   España  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 7418 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

42% Complete

3171

Very good

36% Complete

2701

Average

13% Complete

994

Poor

4% Complete

360

Very poor

2% Complete

192

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    Round Indicators
    Roving468580 Hayes, United Kingdom. 03/25/2019 Couples

    “Pete slevin67 ”

    Nice hotel , great staff welcoming and very friendly happy to go the extra mile to make your stay more enjoyable. Nice room great facilities excellent food . Would highly recommend this place . The resort itself is fairly quite and pretty hilly area surrounding it , can take its toll on the legs !!!
    Round Indicators
    karen m Nottingham, United Kingdom. 03/24/2019 Couples

    “Great holiday”

    Had a great 10nts stay lovely hotel very clean in all areas, room was nice with comfortable beds . Food ok breakfast very good lunch ok but didn't like evening meal good choice but not what I could eat,deserts were lovely great choice and ice cream cart was good.wine good quality and nice cocktails ,all the bar staff work very hard Carlos was brilliant very good at his job also marisol and David thanks to all the staff at the hotel for making our stay a good one.there was a saxophone and fiddle player around the pool playing which was a very nice touch very enjoyable. Evening entertainment was OK .thank you barcelo for a nice holiday.
    Round Indicators
    Clare D 03/23/2019 Family

    “Back again!”

    Fab view, average food, great staff will be better when refurbishment complete, location excellent,entertainment not the best but route 66 across the road good music, choose your room wisely if you like peace and quiet, always come back chilled out from this hotel but have been many times, seen loads of changes some good some not so, think cost cutting at the moment but so is everywhere!
    Round Indicators
    Sanlisa Worcester, United Kingdom. 03/20/2019 Couples

    “Tenerife”

    We really enjoyed the views, it was lovely weather, the food was excellent friendly people and staff. Water park extremely worth visiting beautiful place. Boat trip out to see pilat whales even on a windy day it was amazing.

    GEM B, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience at Barceló Santiago hotel with us and Tripadvisor readers. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also very happy that you enjoyed the area where we are located, and especially the stunning views that can be enjoyed from the hotel. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    Round Indicators
    melaniewakefield1 Farndon, United Kingdom. 03/19/2019 Couples

    “Barcelo Santiago .”

    We have had a fantastic holiday again . This is our 3rd stay at the barcelo. Everything is good about the hotel clean comfy good food . The only thing different was the entertainment and wasn’t as good as previous years .

    GEM B, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review
     Dear guest, We would like to thank you for your preference in selecting our Barceló Santiago hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We regret reading of your disappointment with our entertainment offer. We will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future. On the other hand, it is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Last, but not least, we thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 25 2019
    • Hayes, United Kingdom
    • Couples

    Roving468580

    “Pete slevin67 ”


    Nice hotel , great staff welcoming and very friendly happy to go the extra mile to make your stay more enjoyable. Nice room great facilities excellent food . Would highly recommend this place . The resort itself is fairly quite and pretty hilly area surrounding it , can take its toll on the legs !!!


    EVALUATION

    Round Indicators

    • march 24 2019
    • Nottingham, United Kingdom
    • Couples

    karen m

    “Great holiday”


    Had a great 10nts stay lovely hotel very clean in all areas, room was nice with comfortable beds . Food ok breakfast very good lunch ok but didn't like evening meal good choice but not what I could eat,deserts were lovely great choice and ice cream cart was good.wine good quality and nice cocktails ,all the bar staff work very hard Carlos was brilliant very good at his job also marisol and David thanks to all the staff at the hotel for making our stay a good one.there was a saxophone and fiddle player around the pool playing which was a very nice touch very enjoyable. Evening entertainment was OK .thank you barcelo for a nice holiday.


    EVALUATION

    Round Indicators

    • march 23 2019
    • Family

    Clare D

    “Back again!”


    Fab view, average food, great staff will be better when refurbishment complete, location excellent,entertainment not the best but route 66 across the road good music, choose your room wisely if you like peace and quiet, always come back chilled out from this hotel but have been many times, seen loads of changes some good some not so, think cost cutting at the moment but so is everywhere!


    EVALUATION

    Round Indicators

    • march 20 2019
    • Worcester, United Kingdom
    • Couples

    Sanlisa

    “Tenerife”


    We really enjoyed the views, it was lovely weather, the food was excellent friendly people and staff. Water park extremely worth visiting beautiful place. Boat trip out to see pilat whales even on a windy day it was amazing.


    GEM B, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time you spent to share your personal experience at Barceló Santiago hotel with us and Tripadvisor readers. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also very happy that you enjoyed the area where we are located, and especially the stunning views that can be enjoyed from the hotel. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 19 2019
    • Farndon, United Kingdom
    • Couples

    melaniewakefield1

    “Barcelo Santiago .”


    We have had a fantastic holiday again . This is our 3rd stay at the barcelo. Everything is good about the hotel clean comfy good food . The only thing different was the entertainment and wasn’t as good as previous years .


    GEM B, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review
    Dear guest, We would like to thank you for your preference in selecting our Barceló Santiago hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We regret reading of your disappointment with our entertainment offer. We will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future. On the other hand, it is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Last, but not least, we thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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