Barceló Santiago Hotel Pool
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Barceló Santiago

La Hondura, 8   38683 Puerto Santiago (Tenerife) , Islas Canarias   España  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 6575 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

42% Complete

2805

Very good

37% Complete

2439

Average

13% Complete

876

Poor

4% Complete

298

Very poor

2% Complete

158

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    Round Indicators
    Wandawn London, United Kingdom. 06/24/2018 Solo travel

    “Great stay”

    This was my second stay at the resort and it didn’t disappoint. My only small gripe was that my room was directly above the restaurant thus a little noisier than my first time .. but the room was beautiful, refurbished and very comfortable. Water supply issues occasionally mid morning this may be down to the refurbishment works.. that incidentally weren’t remotely troubling. Staff are wonderful, food is excellent. All inclusive great value but restricted to the buffet during peak hours (and some foods at a supplement). Overall a great holiday, I’ll def return.
    Round Indicators
    474ferencj 06/24/2018 Couples

    “Great staff and amazing view&pools”

    Overall we loved the place, bar need lot of improvement regarding the cocktails, but the food saved the experience. Staff was very nice and helpful. The pools are amazing and the view of the Los Gigantes is spectacular!
    Round Indicators
    paulinas912018 Wroclaw, Poland. 06/23/2018 Couples

    “Nice place to spend honeymoon”

    Beautiful views, tasty food, helpfull staff, great relax, lots of activities and entertainment. Staff take care of guests. We spent here our honeymoon and it was a great time! I would like to visit this place again.

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, Thank you so very much for your kind review about your recent stay with us, we are truly happy to read that you had a fantastic honeymoon with us. We would also like to thank you for your lovely commt about our staff, they work very hard every day making sure our guest feels well taken care of and at home in Barcelo Santiago. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. Once again thank you, it has been a pleasure to have you as our guest and we look forward to welcome you back in Barcelo Santiago. Kind regards, Sara Illermann Guest Experience Manager

    Round Indicators
    EssexJason essex. 06/23/2018 Couples

    “WHAT A GREAT HOTEL ”

    This is was how 5th stay at this great hotel the location of the hotel is brilliant with bars and restaurants near by the food and drinks and service is excellent the hotel is very clean and there are 3 pools and loads of sun loungers the staff at the hotel were all excellent (big thank you to Antonio head of reception for all his help) we will be returning again

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, First of all, we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Santiago hotel for your holiday getaway, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. We are pleased to know that you have enjoyed our stunning pool area, with some of the best views in Tenerife. It has been a pleasure to have you as our guest and we look forward to welcome you back to Barcelo Santiago. Kind regards, Sara Illermann Guest Experience Manager

    Round Indicators
    Danieldabell Nottinghamshire, United Kingdom. 06/23/2018 Couples

    “Incredible views and location!”

    Absolutely loved this hotel. The views from our upgraded superior room were breathtaking. A huge cliff and sea view. Waking up to that each day was amazing. The room was superb. The staff were helpful. Food was adequate and wouldn’t have wanted more than the four nights we had of the same food as it did become repetitive. Difficult to get peaceful time around the pools, so we often spent time around the corner on a terrace on sun beds. Easy to get to the beach. Good gym and spa available.

    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
     Dear Guest, Thank you so very much for your lovely review about your recent stay with us at Barcelo Santiago. We are very pleased to read that you have enjoyed your holiday and our wonderful views overlooking the ocean, one of the most beautiful places in Tenerife. Thank you for your lovely comment regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 24 2018
    • London, United Kingdom
    • Solo travel

    Wandawn

    “Great stay”


    This was my second stay at the resort and it didn’t disappoint. My only small gripe was that my room was directly above the restaurant thus a little noisier than my first time .. but the room was beautiful, refurbished and very comfortable. Water supply issues occasionally mid morning this may be down to the refurbishment works.. that incidentally weren’t remotely troubling. Staff are wonderful, food is excellent. All inclusive great value but restricted to the buffet during peak hours (and some foods at a supplement). Overall a great holiday, I’ll def return.


    EVALUATION

    Round Indicators

    • june 24 2018
    • Couples

    474ferencj

    “Great staff and amazing view&pools”


    Overall we loved the place, bar need lot of improvement regarding the cocktails, but the food saved the experience. Staff was very nice and helpful. The pools are amazing and the view of the Los Gigantes is spectacular!


    EVALUATION

    Round Indicators

    • june 23 2018
    • Wroclaw, Poland
    • Couples

    paulinas912018

    “Nice place to spend honeymoon”


    Beautiful views, tasty food, helpfull staff, great relax, lots of activities and entertainment. Staff take care of guests. We spent here our honeymoon and it was a great time! I would like to visit this place again.


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, Thank you so very much for your kind review about your recent stay with us, we are truly happy to read that you had a fantastic honeymoon with us. We would also like to thank you for your lovely commt about our staff, they work very hard every day making sure our guest feels well taken care of and at home in Barcelo Santiago. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. Once again thank you, it has been a pleasure to have you as our guest and we look forward to welcome you back in Barcelo Santiago. Kind regards, Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 23 2018
    • essex
    • Couples

    EssexJason

    “WHAT A GREAT HOTEL ”


    This is was how 5th stay at this great hotel the location of the hotel is brilliant with bars and restaurants near by the food and drinks and service is excellent the hotel is very clean and there are 3 pools and loads of sun loungers the staff at the hotel were all excellent (big thank you to Antonio head of reception for all his help) we will be returning again


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, First of all, we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts for your holidays and for choosing our Barceló Santiago hotel for your holiday getaway, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We also would like to thank you for pointing out the professionalism of our waiting team, they indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. We are pleased to know that you have enjoyed our stunning pool area, with some of the best views in Tenerife. It has been a pleasure to have you as our guest and we look forward to welcome you back to Barcelo Santiago. Kind regards, Sara Illermann Guest Experience Manager

    EVALUATION

    Round Indicators

    • june 23 2018
    • Nottinghamshire, United Kingdom
    • Couples

    Danieldabell

    “Incredible views and location!”


    Absolutely loved this hotel. The views from our upgraded superior room were breathtaking. A huge cliff and sea view. Waking up to that each day was amazing. The room was superb. The staff were helpful. Food was adequate and wouldn’t have wanted more than the four nights we had of the same food as it did become repetitive. Difficult to get peaceful time around the pools, so we often spent time around the corner on a terrace on sun beds. Easy to get to the beach. Good gym and spa available.


    GEM B, Director de Relaciones Públicas at Barcelo Santiago, responded to this review
    Dear Guest, Thank you so very much for your lovely review about your recent stay with us at Barcelo Santiago. We are very pleased to read that you have enjoyed your holiday and our wonderful views overlooking the ocean, one of the most beautiful places in Tenerife. Thank you for your lovely comment regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Sara Illermann Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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