Ocio en el hotel Barceló Santiago
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Map and location

La Hondura, 8   38683 Puerto Santiago (Tenerife) , Islas Canarias   España  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.0/5 Round Indicators
| 7413 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

42% Complete

3169

Very good

36% Complete

2698

Average

13% Complete

994

Poor

4% Complete

360

Very poor

2% Complete

192

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    Round Indicators
    Sanlisa Worcester, United Kingdom. 03/20/2019 Couples

    “Tenerife”

    We really enjoyed the views, it was lovely weather, the food was excellent friendly people and staff. Water park extremely worth visiting beautiful place. Boat trip out to see pilat whales even on a windy day it was amazing.
    Round Indicators
    melaniewakefield1 Farndon, United Kingdom. 03/19/2019 Couples

    “Barcelo Santiago .”

    We have had a fantastic holiday again . This is our 3rd stay at the barcelo. Everything is good about the hotel clean comfy good food . The only thing different was the entertainment and wasn’t as good as previous years .
    Round Indicators
    Quest52149443419 Brixham, United Kingdom. 03/19/2019 Couples

    “Poor standard of accomodation”

    The rooms had not been maintained for a considerable time and are currently in a state of disrepair to an extent they are not fit to be let. Cracked tiles, rusty bath, corroded shower screen, missing door on furniture, old fridge iced up and dirty, bed mattress worn out and sagging as was the couch. No consolation that we were told that renovation is starting in April!
    Round Indicators
    aireyfairy belfast. 03/17/2019 Couples

    “4 nights March 2019”

    The location is fabulous! We've stayed many times and echo a previous review...the quality of the food on offer, while still perfectly acceptable , is not as good as in the past. No tummy problems. We book HB and generally take breakfast and lunch, dining in the evening at one of the many great restaurants nearby. All the staff are very friendly and keen to please! We normally book directly with the Hotel and a superior room...preferably with a hot tub...is the option to go for. Hope to be back soon!

    GEM B, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Barceló Santiago hotel with us and Tripadvisor readers. We lament reading that our buffet offer did not live up to your expectations compared to previous occasions as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, nevertheless we take note of your comments and will transmit them to our Head Chef. On the other hand, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Puerto de Santiago, we are really proud of our location with the wonderful views over Los Gigantes cliffs and some of the best local restaurants around us. Last, but not least, thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager.

    Round Indicators
    lanzarotelad 03/16/2019

    “Lovely hotel with some fantastic views”

    Spent a week at the Barcello. Very friendly hotel. Our room looked out on to the Los Gigantes cliffs - a marvellous site. Food varied and enjoyable though with all meals buffet the restaurant could be busy at times

    GEM B, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review
     Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Barceló Santiago with us and Tripadvisor readers. We regret you found the restaurant to be busy at times, the occupation of the buffet will always depend on the occupancy of the hotel and there are always different peaks. On the other hand, it is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also delighted to know that you enjoyed your room and the views that could be seen from it; without a doubt we are located in a wonderful area of the island. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 20 2019
    • Worcester, United Kingdom
    • Couples

    Sanlisa

    “Tenerife”


    We really enjoyed the views, it was lovely weather, the food was excellent friendly people and staff. Water park extremely worth visiting beautiful place. Boat trip out to see pilat whales even on a windy day it was amazing.


    EVALUATION

    Round Indicators

    • march 19 2019
    • Farndon, United Kingdom
    • Couples

    melaniewakefield1

    “Barcelo Santiago .”


    We have had a fantastic holiday again . This is our 3rd stay at the barcelo. Everything is good about the hotel clean comfy good food . The only thing different was the entertainment and wasn’t as good as previous years .


    EVALUATION

    Round Indicators

    • march 19 2019
    • Brixham, United Kingdom
    • Couples

    Quest52149443419

    “Poor standard of accomodation”


    The rooms had not been maintained for a considerable time and are currently in a state of disrepair to an extent they are not fit to be let. Cracked tiles, rusty bath, corroded shower screen, missing door on furniture, old fridge iced up and dirty, bed mattress worn out and sagging as was the couch. No consolation that we were told that renovation is starting in April!


    EVALUATION

    Round Indicators

    • march 17 2019
    • belfast
    • Couples

    aireyfairy

    “4 nights March 2019”


    The location is fabulous! We've stayed many times and echo a previous review...the quality of the food on offer, while still perfectly acceptable , is not as good as in the past. No tummy problems. We book HB and generally take breakfast and lunch, dining in the evening at one of the many great restaurants nearby. All the staff are very friendly and keen to please! We normally book directly with the Hotel and a superior room...preferably with a hot tub...is the option to go for. Hope to be back soon!


    GEM B, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Barceló Santiago hotel with us and Tripadvisor readers. We lament reading that our buffet offer did not live up to your expectations compared to previous occasions as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, nevertheless we take note of your comments and will transmit them to our Head Chef. On the other hand, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Puerto de Santiago, we are really proud of our location with the wonderful views over Los Gigantes cliffs and some of the best local restaurants around us. Last, but not least, thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager.

    EVALUATION

    Round Indicators

    • march 16 2019

    lanzarotelad

    “Lovely hotel with some fantastic views”


    Spent a week at the Barcello. Very friendly hotel. Our room looked out on to the Los Gigantes cliffs - a marvellous site. Food varied and enjoyable though with all meals buffet the restaurant could be busy at times


    GEM B, Director de Relaciones con Clientes at Barcelo Santiago, responded to this review
    Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Barceló Santiago with us and Tripadvisor readers. We regret you found the restaurant to be busy at times, the occupation of the buffet will always depend on the occupancy of the hotel and there are always different peaks. On the other hand, it is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also delighted to know that you enjoyed your room and the views that could be seen from it; without a doubt we are located in a wonderful area of the island. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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