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Ocio en el hotel Barceló Santiago
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Map and location

La Hondura, 8   38683 Puerto Santiago (Tenerife) , Islas Canarias   España  


Places of Interest

43.4 km Tenerife–South Airport

200 m Puerto Santiago beach

9 km Abama Golf Course

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Santiago

4.5/5 Round Indicators
| 115 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

54% Complete

63

Very good

32% Complete

37

Average

6% Complete

8

Poor

5% Complete

6

Very poor

0% Complete

1

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    Round Indicators
    kathrynhardacre 02/23/2020

    “Feb Sun”

    Lovely stay at the Barcelo Santiago Hotel. All staff were very helpful and friendly . There are three pools, one heated and one jacuzzi. The area is very clean with more than enough sunbeds for everyone whatever time of day it was. There is a bar beside the pool which was very good serving food and drinks during the day and into the evening. Unfortunately we were not happy with the room we were allocated and requested to be moved to a higher floor. The reception staff were very helpful in finding another room for us once one became available. We used the reception bar in the evenings which was very modern with lovely staff. There are bars and restaurants close by and Los Gigantes was a pleasant 15 minute walk away. We really enjoyed our stay and would definitely return again for some winter sunshine.

    GEM B, Deputy Manager at Barcelo Santiago, responded to this review
     Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to match your expectations. We are really happy that you enjoyed our facilities and the views from our hotel, where you could enjoyed the sea and Los Gigantes. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We lament that you did not enjoyed at all your first room but I am really happy to know that we could change the room to other that have better views. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Paula Sahelices López Deputy Manager Barceló Santiago

    Round Indicators
    sjpskb Southampton, United Kingdom. 02/23/2020 Couples

    “Mrs”

    We stayed at eh Barcelo in October and had a wonder time, was a little apprehensive after seeing some negative reviews but decided not to carry on reading!! Glad I did as we thought the staff hotel was brilliant.. we got a glass of bubbly on arrival and as it was our anniversary we had a bottle of bubbles in our room with a little chocolate 🌹....much appreciated and a lovely surprise... our room looked out into the see and had amazing views of the island and beautiful sunrise and sunset!! there was some building work going on in the hotel which didn’t effect us, but we did spend a lot of day’s out and about... they only thing we would like to say it’s a shame the men can’t wear smart shorts for dinner, u have to wear trousers but we noticed that some people just came in joggers and looked quite scruffy so defeated the object really! Apart from that we were happy and are back in April for ma birthday 🍰 see u all soon 💓💓🤪 Sally & Steve
    Round Indicators
    O1669XDcarolined 02/22/2020

    “A lovely half term stay”

    We are a family of five with children aged 14,12 & 11 and have just returned from a wonderful all inclusive Feb half term stay. The hotel is very modern and spotlessly clean. The staff are happy, kind and very helpful. We had two interconnecting rooms on the second floor with views overlooking the cliffs at Los Gigantes. The rooms were first class and looked newly refurbished. The pool area and outside bar are fabulous and the views are just stunning. There were plenty of sun loungers available at all times of the day. The food was excellent particularly the breakfast and the deserts. The variety on offer was just exceptional. I note other reviews commenting on the food being luke warm but we found the temperature to be just perfect. If you do like your food piping hot, I don't think you're ever going to get this at buffet style restaurants. I feel it is worth pointing out an improvement that could be made to the chlidrens club. We have stayed at the Barcello Thellaso Spa in Fuerteventura a number of times and the Maxi club there is fantastic and provides numerous excellent activities for slightly older children. My 11 year old son was a little disappointed that there weren't more activities specific to his age group here at the Barcello Santiago. Overall we had a wonderful week. We have stayed in many 4 and some 5 star hotels and the Barcello Santigo is right up there with the best of them. Well done to the management!
    Round Indicators
    Weegayle 02/20/2020 Couples

    “Beautiful hotel , shame about the food”

    Spent 2 weeks here 2//2/2020-16/2/2020 on half board , hotel is beautiful , spectacular setting , buffet breakfast was good , unfortunately we found evening buffet food to be lukewarm, we switched and tried lunch to see if it was any better but found that to be lukewarm too.... emailed the hotel while we were there but just the usual ‘ we will look into that ‘ response ....the food purchased at the pool bar was perfect .... All the staff were very friendly and efficient
    Round Indicators
    bertlambert2020 02/20/2020

    “BERTIES HOLS”

    excellent facilities staff very helpful & understanding. The food was varied & good quality. The room overlooked the sea & was very large with 2 large beds, settee & plenty of storage space. the bathroom was large & roomy. Our balcony was very large with excellent views out to sea. I was travelling with a friend who uses a wheelchair & the staff were especially attentive. Would recommend to anyone

    EVALUATION

    Round Indicators

    • february 23 2020

    kathrynhardacre

    “Feb Sun”


    Lovely stay at the Barcelo Santiago Hotel. All staff were very helpful and friendly . There are three pools, one heated and one jacuzzi. The area is very clean with more than enough sunbeds for everyone whatever time of day it was. There is a bar beside the pool which was very good serving food and drinks during the day and into the evening. Unfortunately we were not happy with the room we were allocated and requested to be moved to a higher floor. The reception staff were very helpful in finding another room for us once one became available. We used the reception bar in the evenings which was very modern with lovely staff. There are bars and restaurants close by and Los Gigantes was a pleasant 15 minute walk away. We really enjoyed our stay and would definitely return again for some winter sunshine.


    GEM B, Deputy Manager at Barcelo Santiago, responded to this review
    Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to match your expectations. We are really happy that you enjoyed our facilities and the views from our hotel, where you could enjoyed the sea and Los Gigantes. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We lament that you did not enjoyed at all your first room but I am really happy to know that we could change the room to other that have better views. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Paula Sahelices López Deputy Manager Barceló Santiago

    EVALUATION

    Round Indicators

    • february 23 2020
    • Southampton, United Kingdom
    • Couples

    sjpskb

    “Mrs”


    We stayed at eh Barcelo in October and had a wonder time, was a little apprehensive after seeing some negative reviews but decided not to carry on reading!! Glad I did as we thought the staff hotel was brilliant.. we got a glass of bubbly on arrival and as it was our anniversary we had a bottle of bubbles in our room with a little chocolate 🌹....much appreciated and a lovely surprise... our room looked out into the see and had amazing views of the island and beautiful sunrise and sunset!! there was some building work going on in the hotel which didn’t effect us, but we did spend a lot of day’s out and about... they only thing we would like to say it’s a shame the men can’t wear smart shorts for dinner, u have to wear trousers but we noticed that some people just came in joggers and looked quite scruffy so defeated the object really! Apart from that we were happy and are back in April for ma birthday 🍰 see u all soon 💓💓🤪 Sally & Steve


    EVALUATION

    Round Indicators

    • february 22 2020

    O1669XDcarolined

    “A lovely half term stay”


    We are a family of five with children aged 14,12 & 11 and have just returned from a wonderful all inclusive Feb half term stay. The hotel is very modern and spotlessly clean. The staff are happy, kind and very helpful. We had two interconnecting rooms on the second floor with views overlooking the cliffs at Los Gigantes. The rooms were first class and looked newly refurbished. The pool area and outside bar are fabulous and the views are just stunning. There were plenty of sun loungers available at all times of the day. The food was excellent particularly the breakfast and the deserts. The variety on offer was just exceptional. I note other reviews commenting on the food being luke warm but we found the temperature to be just perfect. If you do like your food piping hot, I don't think you're ever going to get this at buffet style restaurants. I feel it is worth pointing out an improvement that could be made to the chlidrens club. We have stayed at the Barcello Thellaso Spa in Fuerteventura a number of times and the Maxi club there is fantastic and provides numerous excellent activities for slightly older children. My 11 year old son was a little disappointed that there weren't more activities specific to his age group here at the Barcello Santiago. Overall we had a wonderful week. We have stayed in many 4 and some 5 star hotels and the Barcello Santigo is right up there with the best of them. Well done to the management!


    EVALUATION

    Round Indicators

    • february 20 2020
    • Couples

    Weegayle

    “Beautiful hotel , shame about the food”


    Spent 2 weeks here 2//2/2020-16/2/2020 on half board , hotel is beautiful , spectacular setting , buffet breakfast was good , unfortunately we found evening buffet food to be lukewarm, we switched and tried lunch to see if it was any better but found that to be lukewarm too.... emailed the hotel while we were there but just the usual ‘ we will look into that ‘ response ....the food purchased at the pool bar was perfect .... All the staff were very friendly and efficient


    EVALUATION

    Round Indicators

    • february 20 2020

    bertlambert2020

    “BERTIES HOLS”


    excellent facilities staff very helpful & understanding. The food was varied & good quality. The room overlooked the sea & was very large with 2 large beds, settee & plenty of storage space. the bathroom was large & roomy. Our balcony was very large with excellent views out to sea. I was travelling with a friend who uses a wheelchair & the staff were especially attentive. Would recommend to anyone


    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.