Barceló Hotel Interiors  Brno Palace

Barceló Brno Palace

Texto: 31708 In the heart of Brno, this is a unique hotel thanks to its innovative design and decor. CL Šilingrovo námestí 2/265 | 602 00 Brno-stred - República Checa
+420 532 156 777 +420 532 156 711
Barceló Brno Palace Texto: 31708 4.5 out of 5 based on 912 ratings. 912 user reviews.
Barceló Brno Palace reviewed by jettc2017 on . Excellent place to stay!! Everything is relative- but after 3 weeks in Germany and Italy- staying in tiny rooms with tiny beds- staying here was delightful! Great staff, great room, real bed, and nice location. Couldn't... Rating: 5
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Barceló Brno Palace

CL Šilingrovo námestí 2/265   602 00 Brno-stred - República Checa  


Places of Interest

8 km Turany International Airport

15 km Jinacovice Golf Club

30 km Slavkov Golf Club

88 m Denisovy sady Park

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Brno Palace

4.5/5 Round Indicators
| 938 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

69% Complete

652

Very good

22% Complete

213

Average

4% Complete

46

Poor

1% Complete

14

Very poor

1% Complete

13

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    763Kiwi_traveller007 HKT. 04/24/2017 Business

    “Well restored Hotel”

    I'd have to give this a 4 1/2 Star rating. Rooms are roomy and of a high standard. Breakfast is very comprehensive in the options available. The only criticism would be the noise from public areas and hall ways while your in your room.

    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
     Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We apologize if the noise from outside annoyed you. During your stay Kometa Brno won the league and all the fans were celebrating the title on the streets but usually our Hotel is located in a very quiet area. On the other hand, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Once again, thank you for having chosen Barceló Hotel Group during your stay in Brno and we are looking forward to seeing you once again in the future. Kind regards, Oscar Cao Operations Manager Barceló Brno Palace

    Round Indicators
    pavel664 Prague, Czech Republic. 04/24/2017 Couples

    “Good location, nice design but definitely not a 5-star hotel, not enough attention to detail”

    Several incidents in a one night stay - wrong room at check-in, room door that is not sound-proof... We booked the room with some 40% discount, so it was fair price for what was it. Paying a full price, it is not worth it...

    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
     Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We also would like to apologize for the misunderstanding with the room given during first night. We have already passed all your comments to our Reservations and Front Desk Department to do not happen again. Regarding your comments about soundproofing. The tranquility of our Hotel is one of the most valuated things of our hotel, otherwise our Quality Department has taken note of your comments to have them into consideration. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Your sincerely, Oscar Cao Oeprations Manager Barceló Brno Palace

    Round Indicators
    tviherkoski Moscow, Russia. 04/22/2017 Business

    “The most outrageous service I have ever seen in my 35 year career”

    I do not have words to explain the ignorance of the hotel staff and management. They do not even bother to meet or talk to you. There is a serious problem in this hotels attitude towards business executives. Please everyone do not use this hotel. The service during the Czechoslovakia era was far better. Even the front desk call takes the staff over 5 min to answer the phone....unbelievable.

    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
     Dear guest, We feel terribly surprised reading your comments due to actually you have never stayed in our Hotel and you rate our rooms. It is a pity that you decide to write this review only because we charged you no-show fees as it was written on your reservation. For avoiding future angry with other Hotels we would recommend you to make your reservation with cancellation insurance in order to get your money back. Again, we feel terribly sorry if you do not understand that we did our job and charge your reservation regarding the conditions that you agreed in advance. Thank you very much, Oscar Cao Operations Manager Barceló Brno Palace

    Round Indicators
    MichalZ77 Bratislava, Slovakia. 04/21/2017 Family

    “It is all about the attitude ”

    Reading few of the past reviews I have noticed few complains about flooring in room, the design chairs and so on. I mean who cares? When we arrived one April afternoon we were met with friendliness and professionalism from the very beginning - the front-desk gentleman who was helping us with out bags (and traveling with small child we had lot of them) was so sincere that he immediately made us like the whole place. The room was spacious and ready - including the extra bed. Hotel is in beautifully restored building and it really has very nice atmosphere. We will return for sure. Thank you guys for pleasant stay and just keep doing what you do. I am sure it is and will be appreciated.

    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Brno Palace hotel and are delighted to read that we were able to match your holiday expectations. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Moreover, we are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Oscar Cao Operations Manager Barceló Brno Palace

    Round Indicators
    Adam B 04/21/2017 Couples

    “We felt so special!”

    The hotel is located in a beautiful building in a great location! The staff is unbelievably nice and helpful, they were there when we needed them. Our room was spacious and very well equipped. We felt very special! The breakfast was just amazing, Thank you!

    Oscar C, Director General at Barcelo Brno Palace, responded to this review
     Dear Adam, Thank you very much for sharing this great review of your recent stay at Barceló Brno Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards from Brno, Oscar Cao Operations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • april 24 2017
    • HKT
    • Business

    763Kiwi_traveller007

    “Well restored Hotel”


    I'd have to give this a 4 1/2 Star rating. Rooms are roomy and of a high standard. Breakfast is very comprehensive in the options available. The only criticism would be the noise from public areas and hall ways while your in your room.


    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
    Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We apologize if the noise from outside annoyed you. During your stay Kometa Brno won the league and all the fans were celebrating the title on the streets but usually our Hotel is located in a very quiet area. On the other hand, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Once again, thank you for having chosen Barceló Hotel Group during your stay in Brno and we are looking forward to seeing you once again in the future. Kind regards, Oscar Cao Operations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • april 24 2017
    • Prague, Czech Republic
    • Couples

    pavel664

    “Good location, nice design but definitely not a 5-star hotel, not enough attention to detail”


    Several incidents in a one night stay - wrong room at check-in, room door that is not sound-proof... We booked the room with some 40% discount, so it was fair price for what was it. Paying a full price, it is not worth it...


    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
    Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We also would like to apologize for the misunderstanding with the room given during first night. We have already passed all your comments to our Reservations and Front Desk Department to do not happen again. Regarding your comments about soundproofing. The tranquility of our Hotel is one of the most valuated things of our hotel, otherwise our Quality Department has taken note of your comments to have them into consideration. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Your sincerely, Oscar Cao Oeprations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • april 22 2017
    • Moscow, Russia
    • Business

    tviherkoski

    “The most outrageous service I have ever seen in my 35 year career”


    I do not have words to explain the ignorance of the hotel staff and management. They do not even bother to meet or talk to you. There is a serious problem in this hotels attitude towards business executives. Please everyone do not use this hotel. The service during the Czechoslovakia era was far better. Even the front desk call takes the staff over 5 min to answer the phone....unbelievable.


    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
    Dear guest, We feel terribly surprised reading your comments due to actually you have never stayed in our Hotel and you rate our rooms. It is a pity that you decide to write this review only because we charged you no-show fees as it was written on your reservation. For avoiding future angry with other Hotels we would recommend you to make your reservation with cancellation insurance in order to get your money back. Again, we feel terribly sorry if you do not understand that we did our job and charge your reservation regarding the conditions that you agreed in advance. Thank you very much, Oscar Cao Operations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • april 21 2017
    • Bratislava, Slovakia
    • Family

    MichalZ77

    “It is all about the attitude ”


    Reading few of the past reviews I have noticed few complains about flooring in room, the design chairs and so on. I mean who cares? When we arrived one April afternoon we were met with friendliness and professionalism from the very beginning - the front-desk gentleman who was helping us with out bags (and traveling with small child we had lot of them) was so sincere that he immediately made us like the whole place. The room was spacious and ready - including the extra bed. Hotel is in beautifully restored building and it really has very nice atmosphere. We will return for sure. Thank you guys for pleasant stay and just keep doing what you do. I am sure it is and will be appreciated.


    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Brno Palace hotel and are delighted to read that we were able to match your holiday expectations. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Moreover, we are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regards, Oscar Cao Operations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • april 21 2017
    • Couples

    Adam B

    “We felt so special!”


    The hotel is located in a beautiful building in a great location! The staff is unbelievably nice and helpful, they were there when we needed them. Our room was spacious and very well equipped. We felt very special! The breakfast was just amazing, Thank you!


    Oscar C, Director General at Barcelo Brno Palace, responded to this review
    Dear Adam, Thank you very much for sharing this great review of your recent stay at Barceló Brno Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards from Brno, Oscar Cao Operations Manager Barceló Brno Palace

    Barceló Hotel Interiors  Brno Palace

    Innovador hotel boutique en el centro de la ciudad de Brno

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    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

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