Barceló Hotel Interiors  Brno Palace

Barceló Brno Palace

Texto: 31708 In the heart of Brno, this is a unique hotel thanks to its innovative design and decor. CL Šilingrovo námestí 2/265 | 602 00 Brno-stred - República Checa
+420 532 156 777 +420 532 156 711
Barceló Brno Palace Texto: 31708 4.5 out of 5 based on 1109 ratings. 1109 user reviews.
Barceló Brno Palace reviewed by PedroLoco on . Will visit many times more What a surprise. Absolutely loved it. OK TV was difficult to watch because of its position and the restaurant was super slow but rooms, friendliness of staff and quality of food was amazing. So... Rating: 5
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Barceló Brno Palace

CL Šilingrovo námestí 2/265   602 00 Brno-stred - República Checa  


Places of Interest

8 km Turany International Airport

15 km Jinacovice Golf Club

30 km Slavkov Golf Club

88 m Denisovy sady Park

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Brno Palace

4.5/5 Round Indicators
| 1116 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

69% Complete

772

Very good

22% Complete

253

Average

5% Complete

58

Poor

1% Complete

16

Very poor

1% Complete

17

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    Round Indicators
    Luis T 11/16/2017 Friends getaway

    “What a wonderful hotel! Great service!”

    Two days only in paradise, but it was worth it. The hotel is in the city center, next to the important things to visit in Brno. and the room is well furnished and clean. Staff members are always smiling and very polite. The restaurant, the best food I have ever tried, you should try the creme brule. The service also on the restaurante is amazing, always taking care of the clients.

    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
     Dear guest, Thank you for reviewing your recent stay in our Barceló Brno Palace Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Moreover, We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards from Brno, Oscar Cao Operations Manager Barceló Brno Palace

    Round Indicators
    PedroLoco Reutlingen, Germany. 11/14/2017 Couples

    “Will visit many times more”

    What a surprise. Absolutely loved it. OK TV was difficult to watch because of its position and the restaurant was super slow but rooms, friendliness of staff and quality of food was amazing. So overall a clear recommendation
    Round Indicators
    dmanyankee Bern, Switzerland. 11/13/2017 Couples

    “When in Brno, stay here”

    The first thing I experienced at Barceló Brno Palace was the early check-in. I arrived shortly after 8 am. And there was absolutely no problem to check into my room already. Sure, I announced my early arrival. Everything was prepared, nothing was missing. The rooms are beautiful, the interior is very tasteful. I also used room-service which was on time and very tasty. The staff is very nice and customer-oriented. They even opened a private wine bottle for us and brought us glasses. I can recommend a stay at Barceló Brno Palace. And when I come back to Brno, this will also be my lodge again.

    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Brno Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Oscar Cao Operations Manager Barceló Brno Palace

    Round Indicators
    Jan S Prague, Czech Republic. 11/12/2017 Couples

    “Still no. 1, but needs attention”

    I suppose this is still the hotel to stay in when visiting the moravian capital, but it is really beginning to show wear and needs refurbishment and attention. A scratch here and a torn wallpaper there is the least of the problems, but not something to expect in a five star hotel. The shower and bathtub were shabby and also the wifi was basically unusable (third floor). Otherwise amazing massage, though its better to reserve directly, they messed it up from the reception. Breakfast still very good...

    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
     Dear guest, Firstly we thank you for making our Barceló Brno Palace Hotel your choice hotel for another visit to Brno, although we regret that we fell a little short of your expectations this time around. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests. Moreover, we inform you that during 2017 we are replacing wallpapers in all our rooms. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Yours sincerely, Oscar Cao Operations Manager Barceló Brno Palace

    Round Indicators
    michalw7 Amsterdam, The Netherlands. 11/06/2017 Couples

    “Okay”

    All in all it was a good value for money experience. If you expect a top notch encounter with staff you might be disappointed as there is plenty of room for improvement, on topics as "How to approach guests in a 5 star hotel"

    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
     Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Brno Palace Hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday expérience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Yours sincerely, Oscar Cao Operations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • november 16 2017
    • Friends getaway

    Luis T

    “What a wonderful hotel! Great service!”


    Two days only in paradise, but it was worth it. The hotel is in the city center, next to the important things to visit in Brno. and the room is well furnished and clean. Staff members are always smiling and very polite. The restaurant, the best food I have ever tried, you should try the creme brule. The service also on the restaurante is amazing, always taking care of the clients.


    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
    Dear guest, Thank you for reviewing your recent stay in our Barceló Brno Palace Hotel. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Moreover, We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards from Brno, Oscar Cao Operations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • november 14 2017
    • Reutlingen, Germany
    • Couples

    PedroLoco

    “Will visit many times more”


    What a surprise. Absolutely loved it. OK TV was difficult to watch because of its position and the restaurant was super slow but rooms, friendliness of staff and quality of food was amazing. So overall a clear recommendation


    EVALUATION

    Round Indicators

    • november 13 2017
    • Bern, Switzerland
    • Couples

    dmanyankee

    “When in Brno, stay here”


    The first thing I experienced at Barceló Brno Palace was the early check-in. I arrived shortly after 8 am. And there was absolutely no problem to check into my room already. Sure, I announced my early arrival. Everything was prepared, nothing was missing. The rooms are beautiful, the interior is very tasteful. I also used room-service which was on time and very tasty. The staff is very nice and customer-oriented. They even opened a private wine bottle for us and brought us glasses. I can recommend a stay at Barceló Brno Palace. And when I come back to Brno, this will also be my lodge again.


    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Brno Palace. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Oscar Cao Operations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • november 12 2017
    • Prague, Czech Republic
    • Couples

    Jan S

    “Still no. 1, but needs attention”


    I suppose this is still the hotel to stay in when visiting the moravian capital, but it is really beginning to show wear and needs refurbishment and attention. A scratch here and a torn wallpaper there is the least of the problems, but not something to expect in a five star hotel. The shower and bathtub were shabby and also the wifi was basically unusable (third floor). Otherwise amazing massage, though its better to reserve directly, they messed it up from the reception. Breakfast still very good...


    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
    Dear guest, Firstly we thank you for making our Barceló Brno Palace Hotel your choice hotel for another visit to Brno, although we regret that we fell a little short of your expectations this time around. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests. Moreover, we inform you that during 2017 we are replacing wallpapers in all our rooms. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Yours sincerely, Oscar Cao Operations Manager Barceló Brno Palace

    EVALUATION

    Round Indicators

    • november 6 2017
    • Amsterdam, The Netherlands
    • Couples

    michalw7

    “Okay”


    All in all it was a good value for money experience. If you expect a top notch encounter with staff you might be disappointed as there is plenty of room for improvement, on topics as "How to approach guests in a 5 star hotel"


    Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review
    Dear guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Brno Palace Hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. At Barceló we lay high value on our personnel being guest oriented and welcoming at all times, being fully aware that their interactions with our guests have an enourmous impact on the overall holiday expérience in our hotels, therefore we are sincerely sorry to read your comments on the service your received and commit to adjust any situation that leads us away from our goal being to make sure our guests feel welcome and attended to at all times. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Yours sincerely, Oscar Cao Operations Manager Barceló Brno Palace

    Barceló Hotel Interiors  Brno Palace

    Innovative boutique hotel in the heart of the city of Brno

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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