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KIDS CLUB – ALL INCLUSIVE – SCUBA DIVING – DAY & NIGHT ACTIVITIES

Views of Barceló Hotel Complex  Allegro Cozumel Resort

Allegro Cozumel

Texto: 32885 A sophisticated resort with special packages for diving at Palancar reef, one of the most spectacular in the world. Carretera Costera Sur Km 16.5 | 77600 San Francisco | Palancar | Cozumel | Quintana Roo | México
+ 52 987 872 97 70 + 52 987 872 97 92
Allegro Cozumel Texto: 32885 3.5 out of 5 based on 3775 ratings. 3775 user reviews.
Allegro Cozumel reviewed by Verena T on . Wonderful vacation! We stayed in room 4224 which is on the right hand side of the play pool heading towards the beach. The room was clean and the regular maid exceptional. The beds and pillows were the most... Rating: 4
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Allegro Cozumel

Carretera Costera Sur Km 16.5   77600 San Francisco   Palancar   Cozumel   Quintana Roo   México  


Places of Interest

18.6 km Cozumel International Airport

300 m Hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 3778 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

25% Complete

975

Very good

34% Complete

1322

Average

19% Complete

738

Poor

11% Complete

421

Very poor

8% Complete

322

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    Round Indicators
    Eric S 02/23/2017 Couples

    “High Quality Medium Sized Bungalow Resort”

    Twenty minutes from the airport through beautiful downtown Cozumel and straight to the Allegro on the south west corner right in the marine reserve. My partner and I stayed for a week and we very impressed. Mirna at guest services is exceptional and will be your go to person for any question or concern. As for concerns, we had none. The food was great, breakfast, lunch and dinner. Less than five minutes waiting at peak hours for food. Swim up bar. Quiet pool. Decent snorkelling on the beach. Lots of beach walking and soaking up the sun. All staff were genuine, friendly and hard working. We will definitely head back to Allegro with friends and family. Enjoy! Eric and Carl
    Round Indicators
    02/22/2017 Couples

    “Great beach and pools, Mediocre food”

    I very much the pools, ocean, sailing, and scuba diving. It is one of the few all-inclusives in the chain that have sailboats on the beach. Only one of two was operational, so one had to reserve well in advance. I have been with Allegro for about 16 years. The food was cheaper and less enjoyable than I ever remember. The management seems to have eliminated buying other than the cheapest ingredients, frequently cooked to death. We did have something like prime rib one night. it was pretty good if you were there in time for the rare and medium slices, but all that was left after that was a pile of ends. Some was carved in the wrong direction. I saw smoked salmon once, in the "special" Italian restaurant. The hot tub definitely was on the cool side.
    Round Indicators
    Shelly1007 Idaho Falls, Idaho. 02/22/2017 Family

    “Nice beach, clean rooms, food is ok. Buffet style food. Location is quiet & far enough away from downtown but not”

    Beware of potential thieves in the entire Cozumel area Make sure your windows & screens have a lock on them. Seems the area of COZ has gone down hill with more people trying to rip off tourists. Location: It's a bit of a drive to downtown but it's worth it to walk around & have different food once or twice.There is a Starbucks downtown with free WIFI. We made a quick trip up to the restaurant at the resort for dinner and didn't put our $ away in the safe.It was in the suitcase in a wallet between clothes in the closet area.Came back to room and money ($600 ouch - yes it hurt) was gone. Window was open & unlocked -actually didn't have a lock on it. Went to front desk.They didn't even apologize.Kept telling us, "You should keep you money in the safe." We filed a police report (total joke and a waste of an entire vac. day) & filed a claim with the ins.co. we purchased extra when booking the trip. Both the police and ins. co. basically said oh well.This was our 3rd time staying at this resort. Never had a problem before. At least I don't think we did but now I wonder. You'd think that the person who stole the $ would've just taken 1 of the hundred dollar bills and not all 6 of them to be so obvious. I think it had to be the maids or other workers who scope out their targets & wait until they leave & steal. Please make sure to put ALL your valuables in the safe even if you are only going to be gone from the room for a short period. Even if the maid already cleaned the room that day. So very disappointing. Our one little mistake cost us dearly.Also, pay everything with cash! Got home & found out the gas station double charged our CC & a restaurant (Iguana's) tried to tell us their CC machine was broken and said the bill was $80 cash. Told them we had no cash left and amazingly they got their machine to work. Got home & when the cc bill came a miracle must have happened. The bill was only $47. Beware of using your credir card anywhere.
    Round Indicators
    Verena T Barrie, Canada. 02/22/2017 Couples

    “Wonderful vacation!”

    We stayed in room 4224 which is on the right hand side of the play pool heading towards the beach. The room was clean and the regular maid exceptional. The beds and pillows were the most comfortable I have ever slept in from a resort. The room is bright with excellent black out curtains. There are no drawers or dressers in this particular room, only a closet and night table. Everything worked very well, including the hairdryer which had a dimmable night light on it, safe, air conditioning and tv. We always had hot water. The only issues were debris from the thatch roof coming onto the beds and tiny ants, but we didn't complain about these seeing the nature of each building. The ants we continually flushed down the drain and we never put limes in our room again from the bubbas. The ants pretty much left. Keep in mind; the adjoining door to the room behind yours and walls are not sound proof!!! Like a lot of resorts, you can hear most things that go on in the other room(s). Please be mindful of this for respect of your "neighbour(s)". The hammocks on the patios were a nice touch and we saw lots of people using them. I want to mention the staff before I forget. Everyone was terrific towards us and very friendly. We never had an issue with anyone on the resort. Treat people with kindness you'll get the same in return. Act like an arrogant jerk and you should expect less than stellar treatment. Having said that, our "star" staff from the week of Jan. 23 - Feb. 3 2017 were these: our "regular" room maid (you could tell her days off), who kept the room immaculate and made the best towel art we've ever seen! We never saw her or got her name, but thank you!; Luis at the Beach Bar (lively pool), who was extremely friendly and made great drinks including Caesars (ask for not as much "brown mix" and they're perfect!). He would joke with you and had a great demeanor; Monica at the buffet restaurant for breakfast and lunch restaurant. She was always "on" and so very sweet and pleasant. Her famous saying, "It's a pleasure" or "My pleasure"; Angel at the breakfast and lunch. Jokey and nice; Hector at the Italian restaurant and buffet. He was personable and pleasant. Nice to talk to; Maria who makes the omelettes. She has those down to a science. She works hard, so a little smile goes a long way; the whole animation team, including Raul and a guy who wore a "dog" hat, so I called him Scooby Do. The grounds were immaculate and there were workers there always cleaning, fixing, mowing, planting, upgrading. The sound system was being worked on so that speakers would be "hidden" in fake "rocks" so that as you walked down the walkways the music could be heard. They even had a falcon and falconer that came around during certain parts of the day to keep their version of crows/grackles away. The washrooms, especially by the beach, were always kept very clean. If there was an issue, it was dealt with. This was also I think due in part to how the patrons kept the washrooms as well. I've been to resorts where the clientele was less than respectful to helping the staff keep the bathrooms nice. Being maybe a family friendly resort could have something to do with it???? Anyway, I was impressed. There were 4 restaurants at the Allegro; buffet, Italian, Japanese and Mexican. Because we stayed 11 days, we could do 3 a la cartes. We decided to try all of them. All were great and we were stuffed by all of them. Our favourites were the Japanese and Italian, but watching the sun set at the Mexican was nice. We are not that picky when it comes to eating; we can find something at most times. The buffet was probably the best at breakfast, and the lunch at beach restaurant (Mexican) second. They would also have a BBQ about every second day there with hamburgers and then either chicken or pork or both. Excellent!!! The buffet restaurant at dinner we could always find something to eat, but if we could change one thing about it, it would be variety. Like I said, we did not go hungry! There's more than enough food, but a few dishes were too repetitive. There was enough to do for us around the small resort. They had volleyball, water volleyball, water basketball, table tennis, tennis, night entertainment, disco, lessons of all sorts like Spanish, bracelet making, paella cooking, towel art making, etc. You had the choice of a few pools (kids, quiet and lively), plus a couple small ones, one of which was reserved for time share people. The kid's pool looked like a lot of fun! Also has a bar there. All pools were cleaned daily, and several times the liner was scrubbed by staff. The beach was very nice and one of the best on the island! Turquoise water, soft white sand (made from coral is my guess), palm trees for some shade and if you like snorkeling, some fish. Because Cozumel is known for diving and snorkeling, there are many tour operators for that and you see many boats out on the water that go to the various drop off points. We did a snorkeling excursion and were lucky enough to be on a boat with mostly divers, so there were only four of us snorkelers! Compare prices with going to the actual dive shop on the resort, an outside vendor or other tour operator at the resort. We paid $57 each US (about 4600 pesos) directly from the dive shop on the resort. Others got it for $50 US from their tour operator. WiFi/Internet is expensive, so you can go across the street from the resort to Iguanas, order a beer or something to eat, and you can use their WiFi there for free if you need to contact home. If not, relax and leave the cell phone in your safe. You're on vacation! :) There's also a little further down a shop (complete with Juan Valdez donkey) where you can buy some mementos. You can get Mexican blankets there for as little as $10 US, whereas the vendors on the beach sell them for much more. The one guy I ended up buying from anyway for $20 US had an attitude so watch out for him. I should have bought elsewhere, but I got the blanket I wanted. The shop owner will bargain. The shop on the resort is pricier, but is more boutique-like with some nicer products. You can also get things on the resort at the shop by the kiddie pool. You can buy ceramics there or pick an un-painted one and hand paint it yourself!! The lady there will fix any muck-ups and fire and glaze your handy work! Three of us ladies did this, and depending on the piece you choose, you have your own masterpiece in about a couple of hours! It was fun and not just for the kids!! You get your finished product the next day and prices are subject to item chosen. The time share people there are in cream coloured shirts. They will ask you if you're interested, but a polite "no gracias" will do. They also just say hello to you, so if they recognize you from before, you'll probably not be bothered again by them, unless of course, you would like to talk time share. I didn't personally find them pushy. Order your a la cartes early in the morning. They fill up fast! Bring money. Taxis aren't the cheapest there. Watch which vendor you use for renting your own jeep; a couple we met there rented a jeep and it was a piece of crap, BUT did the job and they had an awesome time touring the island by themselves and stopping off at places. Another couple rented a car to do the same thing, and paid for sightseeing tours themselves, which they thought was much less expensive to do than through excursion operators. You will meet so many people, so pick people's brains on what to do!!! Get info like we did and make decisions on stuff you'd like to do from them. Everyone has their own unique experience! As well, we never found trouble getting a beach or pool chair. The busiest day on the resort was when the cruise ships came in and the clients could purchase a day pass to the resort. All in all, we had a great trip! I would recommend this resort if you want to relax and don't mind kids being around, as it is family friendly. It was just my husband and I and we met some great people! We would go back no problem!!
    Round Indicators
    MikeAndreaMiller Aurora, Colorado. 02/22/2017 Couples

    “Got beach?”

    Fabulous beach front! Super clean rooms, friendly staff, good food...especially the Italian restaurant. The staff we enjoyed in First Club give great customer service. Thanks Maddy, Danny, Valentin, Andrea! Also to all the other staff whose names I either forget or didn't know...thank you. I am looking forward to going back next year. There were hammocks in each small patio area for use! The pool/play area for kids looked like so much fun. We call it a Sprayground with all the water features. Totally relaxing. Can't say enough good things about it all.

    EVALUATION

    Round Indicators

    • february 23 2017
    • Couples

    Eric S

    “High Quality Medium Sized Bungalow Resort”


    Twenty minutes from the airport through beautiful downtown Cozumel and straight to the Allegro on the south west corner right in the marine reserve. My partner and I stayed for a week and we very impressed. Mirna at guest services is exceptional and will be your go to person for any question or concern. As for concerns, we had none. The food was great, breakfast, lunch and dinner. Less than five minutes waiting at peak hours for food. Swim up bar. Quiet pool. Decent snorkelling on the beach. Lots of beach walking and soaking up the sun. All staff were genuine, friendly and hard working. We will definitely head back to Allegro with friends and family. Enjoy! Eric and Carl


    EVALUATION

    Round Indicators

    • february 22 2017
    • Couples

    “Great beach and pools, Mediocre food”


    I very much the pools, ocean, sailing, and scuba diving. It is one of the few all-inclusives in the chain that have sailboats on the beach. Only one of two was operational, so one had to reserve well in advance. I have been with Allegro for about 16 years. The food was cheaper and less enjoyable than I ever remember. The management seems to have eliminated buying other than the cheapest ingredients, frequently cooked to death. We did have something like prime rib one night. it was pretty good if you were there in time for the rare and medium slices, but all that was left after that was a pile of ends. Some was carved in the wrong direction. I saw smoked salmon once, in the "special" Italian restaurant. The hot tub definitely was on the cool side.


    EVALUATION

    Round Indicators

    • february 22 2017
    • Idaho Falls, Idaho
    • Family

    Shelly1007

    “Nice beach, clean rooms, food is ok. Buffet style food. Location is quiet & far enough away from downtown but not”


    Beware of potential thieves in the entire Cozumel area Make sure your windows & screens have a lock on them. Seems the area of COZ has gone down hill with more people trying to rip off tourists. Location: It's a bit of a drive to downtown but it's worth it to walk around & have different food once or twice.There is a Starbucks downtown with free WIFI. We made a quick trip up to the restaurant at the resort for dinner and didn't put our $ away in the safe.It was in the suitcase in a wallet between clothes in the closet area.Came back to room and money ($600 ouch - yes it hurt) was gone. Window was open & unlocked -actually didn't have a lock on it. Went to front desk.They didn't even apologize.Kept telling us, "You should keep you money in the safe." We filed a police report (total joke and a waste of an entire vac. day) & filed a claim with the ins.co. we purchased extra when booking the trip. Both the police and ins. co. basically said oh well.This was our 3rd time staying at this resort. Never had a problem before. At least I don't think we did but now I wonder. You'd think that the person who stole the $ would've just taken 1 of the hundred dollar bills and not all 6 of them to be so obvious. I think it had to be the maids or other workers who scope out their targets & wait until they leave & steal. Please make sure to put ALL your valuables in the safe even if you are only going to be gone from the room for a short period. Even if the maid already cleaned the room that day. So very disappointing. Our one little mistake cost us dearly.Also, pay everything with cash! Got home & found out the gas station double charged our CC & a restaurant (Iguana's) tried to tell us their CC machine was broken and said the bill was $80 cash. Told them we had no cash left and amazingly they got their machine to work. Got home & when the cc bill came a miracle must have happened. The bill was only $47. Beware of using your credir card anywhere.


    EVALUATION

    Round Indicators

    • february 22 2017
    • Barrie, Canada
    • Couples

    Verena T

    “Wonderful vacation!”


    We stayed in room 4224 which is on the right hand side of the play pool heading towards the beach. The room was clean and the regular maid exceptional. The beds and pillows were the most comfortable I have ever slept in from a resort. The room is bright with excellent black out curtains. There are no drawers or dressers in this particular room, only a closet and night table. Everything worked very well, including the hairdryer which had a dimmable night light on it, safe, air conditioning and tv. We always had hot water. The only issues were debris from the thatch roof coming onto the beds and tiny ants, but we didn't complain about these seeing the nature of each building. The ants we continually flushed down the drain and we never put limes in our room again from the bubbas. The ants pretty much left. Keep in mind; the adjoining door to the room behind yours and walls are not sound proof!!! Like a lot of resorts, you can hear most things that go on in the other room(s). Please be mindful of this for respect of your "neighbour(s)". The hammocks on the patios were a nice touch and we saw lots of people using them. I want to mention the staff before I forget. Everyone was terrific towards us and very friendly. We never had an issue with anyone on the resort. Treat people with kindness you'll get the same in return. Act like an arrogant jerk and you should expect less than stellar treatment. Having said that, our "star" staff from the week of Jan. 23 - Feb. 3 2017 were these: our "regular" room maid (you could tell her days off), who kept the room immaculate and made the best towel art we've ever seen! We never saw her or got her name, but thank you!; Luis at the Beach Bar (lively pool), who was extremely friendly and made great drinks including Caesars (ask for not as much "brown mix" and they're perfect!). He would joke with you and had a great demeanor; Monica at the buffet restaurant for breakfast and lunch restaurant. She was always "on" and so very sweet and pleasant. Her famous saying, "It's a pleasure" or "My pleasure"; Angel at the breakfast and lunch. Jokey and nice; Hector at the Italian restaurant and buffet. He was personable and pleasant. Nice to talk to; Maria who makes the omelettes. She has those down to a science. She works hard, so a little smile goes a long way; the whole animation team, including Raul and a guy who wore a "dog" hat, so I called him Scooby Do. The grounds were immaculate and there were workers there always cleaning, fixing, mowing, planting, upgrading. The sound system was being worked on so that speakers would be "hidden" in fake "rocks" so that as you walked down the walkways the music could be heard. They even had a falcon and falconer that came around during certain parts of the day to keep their version of crows/grackles away. The washrooms, especially by the beach, were always kept very clean. If there was an issue, it was dealt with. This was also I think due in part to how the patrons kept the washrooms as well. I've been to resorts where the clientele was less than respectful to helping the staff keep the bathrooms nice. Being maybe a family friendly resort could have something to do with it???? Anyway, I was impressed. There were 4 restaurants at the Allegro; buffet, Italian, Japanese and Mexican. Because we stayed 11 days, we could do 3 a la cartes. We decided to try all of them. All were great and we were stuffed by all of them. Our favourites were the Japanese and Italian, but watching the sun set at the Mexican was nice. We are not that picky when it comes to eating; we can find something at most times. The buffet was probably the best at breakfast, and the lunch at beach restaurant (Mexican) second. They would also have a BBQ about every second day there with hamburgers and then either chicken or pork or both. Excellent!!! The buffet restaurant at dinner we could always find something to eat, but if we could change one thing about it, it would be variety. Like I said, we did not go hungry! There's more than enough food, but a few dishes were too repetitive. There was enough to do for us around the small resort. They had volleyball, water volleyball, water basketball, table tennis, tennis, night entertainment, disco, lessons of all sorts like Spanish, bracelet making, paella cooking, towel art making, etc. You had the choice of a few pools (kids, quiet and lively), plus a couple small ones, one of which was reserved for time share people. The kid's pool looked like a lot of fun! Also has a bar there. All pools were cleaned daily, and several times the liner was scrubbed by staff. The beach was very nice and one of the best on the island! Turquoise water, soft white sand (made from coral is my guess), palm trees for some shade and if you like snorkeling, some fish. Because Cozumel is known for diving and snorkeling, there are many tour operators for that and you see many boats out on the water that go to the various drop off points. We did a snorkeling excursion and were lucky enough to be on a boat with mostly divers, so there were only four of us snorkelers! Compare prices with going to the actual dive shop on the resort, an outside vendor or other tour operator at the resort. We paid $57 each US (about 4600 pesos) directly from the dive shop on the resort. Others got it for $50 US from their tour operator. WiFi/Internet is expensive, so you can go across the street from the resort to Iguanas, order a beer or something to eat, and you can use their WiFi there for free if you need to contact home. If not, relax and leave the cell phone in your safe. You're on vacation! :) There's also a little further down a shop (complete with Juan Valdez donkey) where you can buy some mementos. You can get Mexican blankets there for as little as $10 US, whereas the vendors on the beach sell them for much more. The one guy I ended up buying from anyway for $20 US had an attitude so watch out for him. I should have bought elsewhere, but I got the blanket I wanted. The shop owner will bargain. The shop on the resort is pricier, but is more boutique-like with some nicer products. You can also get things on the resort at the shop by the kiddie pool. You can buy ceramics there or pick an un-painted one and hand paint it yourself!! The lady there will fix any muck-ups and fire and glaze your handy work! Three of us ladies did this, and depending on the piece you choose, you have your own masterpiece in about a couple of hours! It was fun and not just for the kids!! You get your finished product the next day and prices are subject to item chosen. The time share people there are in cream coloured shirts. They will ask you if you're interested, but a polite "no gracias" will do. They also just say hello to you, so if they recognize you from before, you'll probably not be bothered again by them, unless of course, you would like to talk time share. I didn't personally find them pushy. Order your a la cartes early in the morning. They fill up fast! Bring money. Taxis aren't the cheapest there. Watch which vendor you use for renting your own jeep; a couple we met there rented a jeep and it was a piece of crap, BUT did the job and they had an awesome time touring the island by themselves and stopping off at places. Another couple rented a car to do the same thing, and paid for sightseeing tours themselves, which they thought was much less expensive to do than through excursion operators. You will meet so many people, so pick people's brains on what to do!!! Get info like we did and make decisions on stuff you'd like to do from them. Everyone has their own unique experience! As well, we never found trouble getting a beach or pool chair. The busiest day on the resort was when the cruise ships came in and the clients could purchase a day pass to the resort. All in all, we had a great trip! I would recommend this resort if you want to relax and don't mind kids being around, as it is family friendly. It was just my husband and I and we met some great people! We would go back no problem!!


    EVALUATION

    Round Indicators

    • february 22 2017
    • Aurora, Colorado
    • Couples

    MikeAndreaMiller

    “Got beach?”


    Fabulous beach front! Super clean rooms, friendly staff, good food...especially the Italian restaurant. The staff we enjoyed in First Club give great customer service. Thanks Maddy, Danny, Valentin, Andrea! Also to all the other staff whose names I either forget or didn't know...thank you. I am looking forward to going back next year. There were hammocks in each small patio area for use! The pool/play area for kids looked like so much fun. We call it a Sprayground with all the water features. Totally relaxing. Can't say enough good things about it all.


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