Barceló Sevilla Renacimiento Hotel Interiors

Barceló Sevilla Renacimiento

Texto: 41656 Avant-garde urban hotel on the banks of the Guadalquivir river with a modern convention centre for 1,300 people. Isla de la Cartuja | 41092 | Sevilla | Andalucía | España
+34 95 446 22 22 +34 95 4460428
Barceló Sevilla Renacimiento Texto: 41656 4 out of 5 based on 2915 ratings. 2915 user reviews.
Barceló Sevilla Renacimiento reviewed by 687nanetteh on . Highly Recommended Great hotel, close to many corporations. My room was clean with many comfort and handy provisions. While not much by way of restaurant services, the cafe was more than adequate with excellent food... Rating: 5
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Barceló Sevilla Renacimiento

Isla de la Cartuja   41092   Sevilla   Andalucía   España  


Places of Interest

12.2 km Seville Airport

500 m Isla Mágica Theme Park

4 km FIBES Conference and Exhibition Centre

1.5 km Cartuja Olympic Stadium

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Sevilla Renacimiento

4.0/5 Round Indicators
| 2919 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

48% Complete

1419

Very good

34% Complete

1010

Average

11% Complete

329

Poor

3% Complete

101

Very poor

2% Complete

60

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    Round Indicators
    687nanetteh San Francisco, California. 02/09/2018 Business

    “Highly Recommended”

    Great hotel, close to many corporations. My room was clean with many comfort and handy provisions. While not much by way of restaurant services, the cafe was more than adequate with excellent food and service. Breakfast buffet offered several well-prepared and fresh selections.
    Round Indicators
    Laura C 02/06/2018 Family

    “Weekend Getaway”

    We decided to get this hotel , because it was close to a new attraction in Seville. Arriving we found the hotel very easily, lots of parking. Reception was not as welcoming as we are used to at other hotels. We were even skipped over by another customer and the reception did nothing. The room was large and set up for our family. One complaint is that there is little sound control with other rooms. Although it did stop at around 10pm so sleeping through the night was okay. Enjoyed a dinner and breakfast, both were very nice. Overall I could recommend, because of the closeness to lots of tourist spots.
    Round Indicators
    piganddan 02/04/2018

    “No words and no sleep”

    Many people followed our complaint when they overheard us talking about the lack of sound insulation at reception. Everyone agreed that the hotel was nothing to with 5 star and had even heard the TV on in the next room. I could hear children running outside the room and people talking on both sides. As a DJ I need to sleep when others are awake and that’s why we request 5 star hotels. This is not anywhere close a 3 star !!! AVOID AVOID AVOID

    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
     Dear guest, I would like to thank you for your preference in choosing our hotel for your stay in Seville, as well as for taking the time to tell us about your recent experience among us. When the hotel is at its maximum occupancy, there are times when there may be a higher influx of people moving through the common areas, whether housekeepers or families in their daily routine. Nevertheless, all our rooms have a second interior door that isolates the room from outside noise. In addition, having informed our receptionists, we would have allocated you in a different room more suitable to your preferences, thus we would have avoided this kind of situation. As I have been informed, a member of our team tried to assist you cordially about this situation during your check-out, nevertheless it was not possible to receive proper information about this case to solve it in an effective manner. I appreciate the time you took to share your concerns and thank you again for making us your choice hotel on this occasion. Kind regards, Marcos Otero General Manager

    Round Indicators
    Donna K Dublin, Ireland. 02/03/2018 Family

    “4 days trip to Seville”

    We stayed in Barcelo Renacimiento for 3 nights- parents and a 12-year old. The room was comfortable and very ample. Very quick check-in- the room was ready immediately. The bed very comfortable, however our son complained about the sofa-bed which was not good to sleep at all (he ended up sleeping with us). The room was very quiet in spite of, as we were told, the hotel was fully booked. Cleaning done daily with fresh towels and toiletries. Breakfast was not actually what we expected- it was displayed this way that you had an impression that there is very little food available. Cofee (capsules) in the room not that good, although when my hubby went down to ask for milk, they gave us some without any fuss. Swimming pool was closed at least always when we went there. I knew there was no spa, but also, no massage as advertised- when I asked in the reception, I was told that they don't do it and was offered a leaflet of a turkish bath in the city centre (?). It was my birthday trip and we mentioned it during the reservation time; it is not that we expected congratulations or cakes or anything, but it would be nice if the hotel sent maybe a card and two chocolates. They sent NOTHING not even a card. All in all, I would give this hotel 4 stars as it does not deserve a 5 in my opinion. During our next trip we will choose other hotel. I prefer to pay more next time and not be disappointed.
    Round Indicators
    02/02/2018 Couples

    “A perfect hotel to stay in for the Media Maraton de Sevilla”

    This was our second year staying here for the media maraton. The breakfasts are wonderful, they cater for every taste. The indoor/ outdoor pool was warm and lovely. It is a shame the changing area is not heated it was a bit cold. The bed in our room was very comfortable and we had a great stay. The only negative aspect was that there were children staying who were making quite a bit of noise in the evening and I have a feeling that this might be a common problem for the hotel as many families stay there and it is a bit echoey in the halls. Really it’s the parents fault not the hotel.

    EVALUATION

    Round Indicators

    • february 9 2018
    • San Francisco, California
    • Business

    687nanetteh

    “Highly Recommended”


    Great hotel, close to many corporations. My room was clean with many comfort and handy provisions. While not much by way of restaurant services, the cafe was more than adequate with excellent food and service. Breakfast buffet offered several well-prepared and fresh selections.


    EVALUATION

    Round Indicators

    • february 6 2018
    • Family

    Laura C

    “Weekend Getaway”


    We decided to get this hotel , because it was close to a new attraction in Seville. Arriving we found the hotel very easily, lots of parking. Reception was not as welcoming as we are used to at other hotels. We were even skipped over by another customer and the reception did nothing. The room was large and set up for our family. One complaint is that there is little sound control with other rooms. Although it did stop at around 10pm so sleeping through the night was okay. Enjoyed a dinner and breakfast, both were very nice. Overall I could recommend, because of the closeness to lots of tourist spots.


    EVALUATION

    Round Indicators

    • february 4 2018

    piganddan

    “No words and no sleep”


    Many people followed our complaint when they overheard us talking about the lack of sound insulation at reception. Everyone agreed that the hotel was nothing to with 5 star and had even heard the TV on in the next room. I could hear children running outside the room and people talking on both sides. As a DJ I need to sleep when others are awake and that’s why we request 5 star hotels. This is not anywhere close a 3 star !!! AVOID AVOID AVOID


    BarceloRenacimiento, General Manager at Barcelo Sevilla Renacimiento, responded to this review
    Dear guest, I would like to thank you for your preference in choosing our hotel for your stay in Seville, as well as for taking the time to tell us about your recent experience among us. When the hotel is at its maximum occupancy, there are times when there may be a higher influx of people moving through the common areas, whether housekeepers or families in their daily routine. Nevertheless, all our rooms have a second interior door that isolates the room from outside noise. In addition, having informed our receptionists, we would have allocated you in a different room more suitable to your preferences, thus we would have avoided this kind of situation. As I have been informed, a member of our team tried to assist you cordially about this situation during your check-out, nevertheless it was not possible to receive proper information about this case to solve it in an effective manner. I appreciate the time you took to share your concerns and thank you again for making us your choice hotel on this occasion. Kind regards, Marcos Otero General Manager

    EVALUATION

    Round Indicators

    • february 3 2018
    • Dublin, Ireland
    • Family

    Donna K

    “4 days trip to Seville”


    We stayed in Barcelo Renacimiento for 3 nights- parents and a 12-year old. The room was comfortable and very ample. Very quick check-in- the room was ready immediately. The bed very comfortable, however our son complained about the sofa-bed which was not good to sleep at all (he ended up sleeping with us). The room was very quiet in spite of, as we were told, the hotel was fully booked. Cleaning done daily with fresh towels and toiletries. Breakfast was not actually what we expected- it was displayed this way that you had an impression that there is very little food available. Cofee (capsules) in the room not that good, although when my hubby went down to ask for milk, they gave us some without any fuss. Swimming pool was closed at least always when we went there. I knew there was no spa, but also, no massage as advertised- when I asked in the reception, I was told that they don't do it and was offered a leaflet of a turkish bath in the city centre (?). It was my birthday trip and we mentioned it during the reservation time; it is not that we expected congratulations or cakes or anything, but it would be nice if the hotel sent maybe a card and two chocolates. They sent NOTHING not even a card. All in all, I would give this hotel 4 stars as it does not deserve a 5 in my opinion. During our next trip we will choose other hotel. I prefer to pay more next time and not be disappointed.


    EVALUATION

    Round Indicators

    • february 2 2018
    • Couples

    “A perfect hotel to stay in for the Media Maraton de Sevilla”


    This was our second year staying here for the media maraton. The breakfasts are wonderful, they cater for every taste. The indoor/ outdoor pool was warm and lovely. It is a shame the changing area is not heated it was a bit cold. The bed in our room was very comfortable and we had a great stay. The only negative aspect was that there were children staying who were making quite a bit of noise in the evening and I have a feeling that this might be a common problem for the hotel as many families stay there and it is a bit echoey in the halls. Really it’s the parents fault not the hotel.


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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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